SBC/Pacific Bell
1993-2005
SBC Global Service- Service Executive- 2004-2005
Promoted to key account management position to support global enterprise high re
venue accounts. Provided customer single point of contact to resolve issues 24x7
. Identified process breakdowns and implemented solutions.
Senior Joint Marketing Implementation Manager- 2002-2004
Managed cross-functional Joint Marketing Core Team in identifying and resolving
sales, ordering, provisioning and billing issues related to products and service
s.
a Sold over $1 million in Product & Services
Global Account Manager- 2000-2002
Developed partnerships and executed account strategy, positioning SBC as provide
r of choice within the top 25 Global Accounts in region. Billed over $11M annual
ly.
a Top 10% of Global Account Managers- 2000,2001,2002
a 2001- Sold JP Morgan Chase over $3M in products and services. This was the lar
gest account win in the region.
a Successfully partnered with and sold Cisco routers to both new and existing cu
stomers in the region.
a Sold over $500k in Cisco products to Old Republic Title
Pacific Bell
Senior Account Manager- Priority Accounts-
1996-1999
Sold and managed the top 50 accounts in the region. Annual billing was over $4.5
M, an increase of over $450,000 from previous years. Was an expert at selling da
ta products including: T-1, Frame Relay, Network Integration and Dedicated Inter
net Access.
a #3 in Branch in voice sales- 128% of Quota 1999
a #3 in Branch in data sales - 133% of Quota 1999
a #4 in Branch in voice sales- 129% of Quota 1998
a #5 in Branch in data sales- 125% of Quota 1998
a #4 in Branch in voice sales- 131% of Quota 1997
a #4 in Branch in data sales - 112% of Quota 1996
a Consistently in top 10% of entire Sales group
Education
BA, Business/Psychology
Fairleigh Dickinson University