PROFILE

Experienced pharmacy director with over twenty one years of diverse experience i
n acute care/teaching community hospitals, retail and unique Pharmacy practice s
ites. Extensive clinical and managerial background with emphasis on:
* Staff development and operational efficiency
* Strengthening collaborative relationships to improve customer service
* Utilizing cost-effective initiatives to provide quality patient care

EDUCATION/LICENSURE

Master of Science in Health Care Administration, University of Maryland, College

Park, MD (1998)
Fellowship in Geriatrics, Geriatric Education Center Consortium, Washington, DC
(1996)
Administrative/General Residency, Howard University Hospital, Washington, DC (19
87)
Bachelor of Science in Pharmacy, Howard University College of Pharmacy, Washingt
on, DC (1986)
Bachelor of Science in Biology, Macalester College, St. Paul, MN (1973)
Licensure (active): District of Columbia, Maryland, and Georgia

PROFESSIONAL EXPERIENCE

KAISER PERMANENTE - Managed Care, Atlanta, GA

Supplemental Pharmacist (September 2010-present)
Working in various venues requiring professional staff for Kaiser Permanente, a
s a supplemental Pharmacist.
NORTH FULTON REGIONAL HOSPITAL-Acute Care, Atlanta, GA
Operations Manager (2007- 2010)
Worked directly with the Director of Pharmacy. Responsible for supervision of o
perations and management of all technical personnel which includes new employee
orientation, staff development, and completion of annual competencies and perfor
mance evaluations. Involved in the management of point of service technology thr
oughout the institution to ensure accurate restocking and monitor discrepancy re
views and resolution for both scheduled and non-scheduled medications. Monitor f
or charging discrepancies. Oversight of narcotic and purchasing personel.
KINDRED HOSPITAL -LTAC, Atlanta, GA
Director of Pharmacy (2006 - 2007)
Responsible for the management of four pharmacists and five technicians in a 72-
bed environment. Responsible for the implementation and maintenance of clinical
service initiatives designed to maintain a cost effective formulary. Actively in
volved in all aspects of the pharmacy operation to ensure medication security th
roughout the institution. Daily engaged patients and hospital guests utilizing
both the Kindred vision and Disney concept of service. Consistently supported t
he matrix between PharmAmerica (KPS) Inc. and Kindred Hospital Atlanta to achiev
e and maintain the most cost effective operation possible.

GRADY MEMORIAL HOSPITAL, Atlanta, GA

Charge Pharmacist (2004 - 2006)
Responsible for the management of the Patient Care team of 23 Pharmacists and 30
technicians. Managed the timely customer-oriented provision of prescriptions t
o approximately 700 patients a shift. Effectively utilized the resources availa
ble to support the staff in their mission to provide "extraordinary patient care
."

FIRST HEALTH SERVICES, Atlanta, GA

Executive Account Manager (2003 - 2004)
Managed a local team of one pharmacist and two technicians. Responsible for the
management of the business unit handling rebate invoicing and dispute managemen
t for Georgia Department of Community Services. Ensured the prompt turnaround o
f RFP deliverables to the client. Actively involved in promoting customer satis
faction and managing customer perception.
ECKERD DRUG, Conyers, GA
Pharmacy Manager (2002 - 2003)
Responsible for the management of retail pharmacy services. Implemented a major
initiative to turnaround customer service at the site. Re-established leadershi
p and management of pharmacy personnel.
SOUTHERN REGIONAL MEDICAL CENTER, Riverdale, GA
Director of Pharmacy (1999 - 2002)
Managed a staff of 20 pharmacists and 24 technicians. Responsible for the manag
ement of all internal and external issues and ensured that the department addres
sed concerns related to planning, budget, personnel, operations and communicatio
ns. Responsible for the strategic planning and management of a drug and capital
budget of approximately $11 million. Ensured that the department is in complia
nce with State and Federal regulations and passed JCAHO inspections. Implemented
pharmaceutical care service initiatives to positively affect patient outcomes.
Promoted a customer service atmosphere.
BALTIMORE BON SECOURS HEALTHCARE/OWENS HEALTHCARE, Liberty Medical Center Campus
, Baltimore, MD
Operations Coordinator (1997 - 1999)
Acting Director of Pharmacy (1997)
Associate Director of Pharmacy (1995 - 1996)
Supervisor, Unit Dose Area (1993 - 1995)
CHURCH HOME AND HOSPITAL, Baltimore, MD
Clinical Staff Pharmacist (1988 - 1993)

PROFESSIONAL ASSOCIATIONS

Georgia Society of Health-System Pharmacists, 2000 to 2004

American Society of Health-System Pharmacists, 1986 to present