Debra R.

Dick
dd1063426@westpost.net
301-317-5019
Work Experience
August 1980 - February 1984 - Washington Adventist Hospital, Takoma Park, MD
Operating Room Front Desk Clerk
* Primary contact person and telephone coordinator for department.
* Schedule daily and future surgeries and maintain daily Operating Room schedule
.
February 1984 - July 1988 - Washington Adventist Hospital, Takoma Park, MD
Nursing Administration
* Central telephone contact point.
* Track status changes for numerous nursing personnel to ensure payment of corr
ect benefits.
* Confirm and manage bi-weekly personnel time card records.
* Provide secretarial support for the department, as requested.
July 1988 to August 2008-Washington Regional Cardiac Surgery
Full-time direct reporting to two Cardiac Surgeons
and
August 2008 to Present - Adventist Medical Group (Corporate Reorganization)
Full-time direct reporting to one Cardiac Surgeon and one Neurosurgeon (1 year)

Senior Administrative Assistant

* Central telephone point for the office, handling all calls and messages.
* Organize and track paperless patients' charts, operative notes and discharge
summaries, forwarding these summaries to referring physicians.
* Obtain patient demographics and make appointments using Medics and Dr. First
programs.
* Coordinate the scheduling of all surgeries with the hospital Surgery departmen
t.
* Provide patient counseling regarding pre-operative schedules and procedures as
well as post-operative procedures and the resolution of patient questions.
* Obtain insurance pre-certification and benefits for patients and record that i
nformation.
* Collect co-pay monies, balancing daily transactions.
* Complete disability paperwork and generate letters of explanation for patients
' work absences.
* Processing lawyer requests for patient records for Workman's Compensation.
* Place radiologic, admitting and prescription orders as prescribed by doctors.
* Consult with visiting nurses regarding patient procedures and issues.
* Manage all office administrative duties including the initiation of correspon
dence, transcription of office visits, and the completion of hospital medical re
cords using Microsoft Word.
* In charge of the ordering of office and medical supplies, maintenance of offi
ce equipment, and performance of other tasks necessary for optimal office functi
on.
* Responsible for recording and tracking monthly/yearly statistics using Micros
oft Excel.
Education
1972-1977 - Southern Missionary College, Collegedale, TN General Education/Nursi
ng
1978-1980 - Kettering College of Medical Arts -Medical Office Assistant AS Degre
e

REFERENCE PROVIDED UPON REQUEST