Pamela Race

1152 Bevinger Drive, El Dorado Hills, California 95762

916.467.7858
916.220.9051
pamelarace@sbcglobal.net

SALES DIRECTOR
Peak-performing, enthusiastic, and visionary professional, equipped with progres
sive years of experience in management, sales, and business development.
- Acknowledged for passion and pride in maintaining the highest ethical an
d work standards at all times.
- Demonstrate excellent abilities in developing and mentoring cohesive uni
ts through cogent motivation and professional development.
- Adept at driving team commitment, workforce diversity, quality performan
ce, and compliance with corporate directives.
- Show competency in organizing sales strategies, presenting proposals, ge
nerating leads and providing customer service and client consultation.
- Expert at streamlining sales and business processes by increasing levels
of productivity within multimillion-dollar corporations.
- Proficient in utilizing Microsoft Office Suite.

CORE COMPETENCIES
- NEW PRODUCT DEVELOPMENT AND ROLLOUTS
- KEY ACCOUNT MANAGEMENT
- CONTRACT NEGOTIATIONS
- BUSINESS DEVELOPMENT AND MARKETING STRATEGY
- EXCELLENT INTERPERSONAL AND NEGOTIATION SKILLS
- TIME MANAGEMENT AND PRIORITIZATION
- CUSTOMER CARE AND RELATIONS
- PROBLEM RESOLUTION AND DECISION MAKING
- STRATEGIC, OPERATIONAL AND TACTICAL PLANNING
- CONTINUOUS PROCESS AND PERFORMANCE IMPROVEMENT

PROFESSIONAL BACKGROUND

ORACLE CORPORATION ~ Rocklin, CA

Senior Sales Manager - North America, eLearning Products, Oracle University
2008- PRESENT
- Manage the entire sales, marketing, and business development activities.
- Direct the training, coaching, and mentoring of a cross-funtional team.
- Solely spearhead sales managers and marketing associates assigned across
United States and Eastern Canada.
- Devise and deploy numerous sales plans and programs for eLearning produc
ts focused in leveraging net for new business.
- Supervise eight staff of a multi-level international organization consis
ting of two managers in the United States and six specialist in Bangalore, India
.
- Continously generate and render team coaching for higher level of perfom
ance minimizing the need for additonal workforce.
Notable Accomplishments:
- Succesfully accumulated $16M of annual quota across North America.
- Optimized revenue through management of multiple channels supporting the
achievement of NA eLearning revenue goals.
- Seamlessly surpassed quotas for 9 out 10 quarters, accumulating approxim
ately $16 million in annual sales throughout North America.

HEWLETT-PACKARD (HP) c Sacramento, CA/ Roseville, CA

Americas Partner Manager - HP OpenCall Telecommunications Software 2002-200
7
- Worked in a major international technology company with over 120,000 emp
loyees.
- Identified independent software vendors (ISVs) via networking, trade sho
w prospecting, and ISPs recruitment to support the company in building strong ma
rket foothold for their telecommunications applications, which included ring ton
es, VoIP conferencing, and wireless caller name.
- Diligently generated marketing collateral and customized application pro
gramming interfaces (APIs).
- Provided assistance in ensuring client’s HP standards and testing schedules’ com
pliance.
- Maintained sales plan, sales funnel, and sales forecast by skillfully co
ordinating partnership activities.
- Instrumental in driving sales of joint HP/partner solutions.
- Cogently interfaced with product and marketing teams for the promotion o
f HP and Partners solutions globally through utilization of consistent messaging
and marketing.
- Instrumemntal in RFP response generation process.
- Annually devised the North American OpenCall Partner Summit from 2004 to
2007.
Notable Accomplishments:
- Significantly condensed operational expenses and developed innovative re
venue streams by proactively coordinating with direct sales team in tier 1 and 2
carriers in overseeing combined solutions development and marketing.
- Seamlessly surpassed annual sales quota from 2003 to 2006.
- Advantageously leveraged channel and partner expertise in the developmen
t, from ground up, of the North America’s OpenCall Partner Program in 2003.
- Succesfully improved global partner awareness with OpenCall sales and te
chnical areas through initiating interaction with more than 30 partners.

Channel Sales Representative 2000-2002

- Rendered new business opportunity identification across reseller area an
d boosted reseller’s sales potential by generating an effective business development
plan.
- Streamlined new business development and promoted HP hardware and softwa
re support services.
- Managed the development of custom support programs, and particiapated in
enhancing the resellers’ sales to enterprise end-user clients.
Notable Accomplishments:
- Intensified attach rate, product penetration, and reseller margin by str
engthening the attach rate, product penetration, and reseller margin.
- Escalated year-over-year business by 25% through seamlessly prospecting
resellers and securing consistent sales growth.
- Earned 130% increase in the 2001 sales quota.

Competitive Analyst 1999-2000

- Reviewed data from Reuters, CNET, the Wall Street Journal, corporate web
sites, and analyst websites in support to the generation of weekly upadates for
sales team; provided feedbacks and expert insights on competition’s products, servic
es, and promotions.
- Leveraged accumulated research findings to assist marketing specialists
in planning product rollouts.

EARLIER CAREER
HEWLETT-PACKARD (HP) ~ Sacramento, CA/ Roseville, CA
Inside Sales Specialist 1997-1999
Business Process Analyst 1995-1997
Support Contract Specialist 1993-1995
PACIFIC BELL ~ San Francisco, CA
Account Executive 1988-1993

EDUCATION
MASTER OF BUSINESS ADMINISTRATION, University of Phoenix – Sacramento, CA
BACHELOR OF SCIENCE IN CRIMINOLOGY CORRECTIONS, California State University –Fresno,
CA

PROFESSIONAL DEVELOPMENT
Sales Excellence and Leadership, Market Partners, 2009
7 Habits of Highly Effective People, 2007
Post Graduate Training in Telecommunications Management – Stevens University, 2004-2
005

ACTIVITY
Volunteer, Church Missions and Homeless projects