Jan Jerome Landis

Summary
12 years in a customer facing role as an IT Software Product Implementation Engi
neer. Specializing in Healthcare Clinical Systems. Performed 100's of custom
software implementations and drove technical requirements, developed test plans,
test cases, developed custom training sessions for IT staff, assisted with the
software development processes, and delivered custom SQL Server database soluti
ons.
Core Strengths
* Enterprise-Wide Applications solutions
* Ability to work well within teams and foster teamwork
* Database Administration: MS SQL 2005/2008
* Microsoft SQL 2008, Microsoft SQL 2005
* System upgrades, backups, restores
* Operating Systems: Windows 2008/2003
* Vendor/Client relations
* Strong problem solving/troubleshooting skills
* Strong analytical skills
* Hands-on and proactive
* Ability to conceptualize and implement cross tier components
* Network/Server administration
* Local remoter systems support
* Patch management
* Optimizing and performance tuning
* Testing/Verification skills
Employment History
McKesson Provider Solutions Alpharetta, GA
Oct 1999 - Nov 2010
System Integration Consultant
* Assisted clients in deploying enterprise wide application that handles Electro
nic Medical Records and saving hospitals millions of dollars in AR cost.
* Wrote and Performed functional test plans that encompassed all features of the
application we were deploying at the customer site.
* Performing Database Server upgrades from Microsoft SQL Server 2000, SQL Server
2005 and SQL Server 2008.
* Performing Database upgrades using ETL processes in SSIS and also with DTS pac
kages.
* Acted as a Subject Matter Expert (SME) on McKesson's EMR Solution developed in
SQL Server.
* Trained Information Services personal on SQL Server database maintenance, moni
toring, disaster recovery procedures, and helped inter-department communication.
The people involved in the training session range from onsite SQL Server Databa
se Administrators, VMware Administrators, Desktop Deployment Specialist, System
Administrators, SAN experts, and Server Backup experts.
* Assisted clients in setting up Network Security in Active Directory both for b
ackend servers as well for end users.
* Served as advocate for end-users, performing tests and problem analysis for se
rver, desktop, and IT infrastructure support.
* Acted as a first point of contact for all major technical issues at client sit
es, including power outages, system failures and disaster recovery.
* Oversaw infrastructure upgrades of roughly 500 individual hospitals and acted
as 2nd Tier support for help-desk technicians and IT Departmental staff during g
o-live.
* Assisted with facilitating acquisition of business requirements for new functi
onality of the application and reporting that back to Product management.
* Troubleshot technical issues and implemented sound solutions that either excee
d or meet the customer requirements.
* Wrote and updated SQL Stored Procedures to meet customer business requirements
.

Imnet Systems Alpharetta, GA

Jan 1998 - Oct 2000
* Provided integration services to TENET Healthcare facilities. Was responsible
for installing, configuring, and training each site's personal on customizing an
d maintaining a SQL Database/Enterprise application.
* Provided application support for their IT staff regarding end users applicatio
n issues.
CompuCom Systems Atlanta, GA
Jan 1996 - Jan 1998
System Integration Consultant
* IS Manager responsible for providing support for Atlanta operations of General
Reinsurance. Our group consisted of two support staff managing a 200 user popul
ation. Responsibilities included: maintaining 24 hour open to close of all suppo
rt tickets, server maintenance, creating down-time policies, and backup procedur
es.

Certifications
Microsoft MCSE
Novell CNE, MCNE
Compaq ASE

Education
Oklahoma State University, Stillwater, OK 1989-1996
* Masters of Science in EE w/ Computer Emphasis, May 1996, President's Honor Rol
l
* Bachelors of Science in EE, June 1994, Honor Roll