The Survey Process: Call Us Today To Get Started

The Survey Process
Questionnaire Development
We assist you in making modifications to your questionnaire, based upon the needs of your organization. This includes the addition,
deletion, and modification of questions or sections.
Data Collection
Internet Surveys Paper Surveys

We program the survey and test it. We send you suggested text, You distribute the questionnaires to your organization and have
including a link to the survey, for the email inviting people to them returned directly to us (we can provide postage-paid
participate. You invite your employees to participate with your envelopes for a small additional cost). We can suggest a format
email message (or, if you prefer, we can send the email). Your for a cover letter, or we can review your cover letter if you wish.
employees complete the online questionnaire. We recommend Your employees return the questionnaires directly to us for data
that you allow approximately two weeks for all employees to entry and analysis. We recommend that you allow approximately
complete the survey three to four weeks for questionnaires to be returned.
Analysis Timing
For a Gold report, it takes approximately two weeks from the time we receive the last survey response until your final report will be
ready. A Silver report takes approximately one week less time.
Program Options
Silver -- The Silver program is designed for organizations with a tight budget, but who don't have the time to conduct an employee
satisfaction survey from start-to-finish on their own. The program also includes the production of tables and graphs, comparisons to
normative data (aggregate results of other surveys), as well as complete coding (categorization) of verbatim comments, so you can tell
at a glance what suggestions employees have for improvement. Complete comment transcription included for Internet Surveys.
Gold (Our most popular Option) -- In this program, we not only take your project from start-to-finish -- we write an in-depth
report. In addition to the benefits of the Silver program, you'll receive a report highlighting strengths, weaknesses, areas for
improvement, and recommendations.
Cost
Cost varies depending upon number of employees and complexity of survey. As of January 25, 2002, the following costs apply.
Departmental and Divisional reports are available for a small extra charge (call for details).
Number of Employees Internet Traditional Paper

Gold Silver Gold Silver
< 50 $3,200-$4,165 $1,400-$1,743 $3,800-$4,240 $1,400-$1,818
50-99 $4,165-$4,325 $1,743-$2,719 $4,240-$4,428 $1,818-$2,847
100-299 $4,325-$5,660 $2,719-$3,131 $4,428-$5,871 $2,847-$3,343
300-499 $5,660-$6,597 $3,131-$3,983 $5,871-$6,617 $3,343-$4,002
500-999 $6,597-$9,776 $3,983-$6,734 $6,617-$10,341 $4,002-$7,298
1,000-1,999 $9,776-$11,367 $6,734-$8,110 $10,341-$12,202 $7,298-$8,945
2,000-2,999 $11,367-$14,548 $8,110-$10,587 $12,202-$15,926 $8,945-$13,066
3,000-3,999 $14,548-$17,409 $10,587-$13,614 $15,926-$19,650 $13,066-$16,045
4,000-4,999 $17,409-$20,909 $13,614-$16,366 $19,650-$23,001 $16,045-$19,026
5,000+ Call Call Call Call
Call us today to get started: 1-866-897-0924 or 832-358-0336

http://www.busreslab.com http://www.employeesurveys.com
More than Just Data . . . We Provide Understanding for Smart Business Decisions
Web Surveys
Do all your employees have access to the Internet? Do they know
how to use it?
If the answer to both of these questions is "yes," you might want to

consider conducting your employee satisfaction survey on the World
Wide Web.
Why use a web survey?

• Faster results.
• Higher response rate.
• Depending upon the number of employees completing the survey, cost savings are possible (the larger the
number of employees, the greater the potential cost savings.
• Comments can be easier to interpret. When respondents to a paper questionnaire write comments, they
occasionally are difficult to read and transcribe. This problem is eliminated with a web survey.
You'll be surprised at how quickly we can have your web survey up and running.
Take a test drive of an online employee survey at one of the following locations:
The Business Research Lab

http://www.busreslab.com/evalue2online.htm
Employeesurveys.com
http://www.employeesurveys.com/onlineemployeesurveys.htm
Note to those of you taking the online employee survey trial -- we will customize your survey! Many
adjustments are possible, including changes to:
• Fonts,
• Colors,
• Introduction,
• Question wording.
We'll insert your corporate logo at the beginning of the survey if you desire. All programming included in
the base price.
Call us at 1-813-960-9824to begin the survey process.
The Business Research Lab and employeesurveys.com

1-813-960-9824 or 1-713467-6619
The Do-it-Yourself Option
"So What Do I Do with All This Data?"
If you want to conduct an employee satisfaction survey on your own, there is no need to
worry about analyzing the data you obtain with the E-Value2 survey -- we have made it easy
for you.
We have designed two Microsoft Excel spreadsheet files to enable you to easily do the data entry and analysis
for this survey.
• The Basic E-Value2 spreadsheet (for organizations with fewer than 300 employees),
• The Enhanced E-Value-2 spreadsheet.
The enhanced version has a few more bells and whistles than the basic version, and will work with up to 999
employees. The following pages provide more detail on each to aid you in making a decision.
If you would like to order either spreadsheet, you can do so by telephone, fax or regular mail. We will, at your
choice, send you a copy of the spreadsheet package you select, or direct you to a location on the Web for
download. Note: you must purchase the questionnaire in order to purchase one of the spreadsheets.
The Data Exchange Program

All clients who purchase our Silver and Gold packages find out how they compare to other organizations. This
is an important part of the analysis, as there are certain items that employees of most organizations tend to rate
particularly high or low. It is difficult to interpret scores without such "normative" data.
Purchasers of our E-Value2 spreadsheet packages also can find out how they compare to other organizations by
taking advantage of our Data Exchange Program. Upon completing your do-it-yourself E-Value2 survey, all
you need to do is E-mail a copy of the completed spreadsheet to us. Upon receiving it, we'll give you access to
the normative data. There is no additional charge to participate in the Data Exchange Program.
The Basic E-Value2 Spreadsheet
The spreadsheet will process responses from up to 300 employees. (If you have more employees, you might
want to consider using our Enhanced Spreadsheet.)
The Basic spreadsheet contains the following:

• Detailed instructions for data entry,
• The following worksheets:
⇒ Summary of overall satisfaction,
⇒ Detailed table of all attribute and benefits scores, including average scores and percentage
calculations (percent agreeing strongly, disagreeing strongly, etc., with attribute and benefits
statements),
⇒ Summary table of all attribute and benefits scores (net percentage agreeing, disagreeing, and
average scores),
⇒ Table detailing results for all other questions,
⇒ Worksheet containing macro to list "all other benefits" respondents suggested adding to the
benefits package,
⇒ Worksheet containing macros to list, in order of importance to overall satisfaction, all attributes
and benefits,
⇒ Worksheet containing graphs summarizing the results of all quantitative questions in the survey.
This file enables something that many of you have been asking for -- the ability to easily add and modify
questions. Our "Special Notes" worksheet contains instructions on how to do this. In a nutshell, here is what
we have done:
• Allowed up to ten extra attributes (two per each attribute section) to be included at specific points in
the questionnaire,
• Allowed up to two extra benefits to be included at a specific point in the questionnaire.
• Designed the macros such that, if instructions in the "Special Notes" worksheet are followed,
addition, deletion, and changes to attributes and benefits will not hamper macro operation,
• Preformatted each worksheet to enable easy printing of all data in an easy-to-read format.
The cost for the entire Basic package (which includes E-Value2 registration rights, the Basic E-Value2 spreadsheet,
as well as a sample cover letter and follow-up letter to use in survey implementation) is only $199.
FREE -- Participate in our confidential Data Exchange program for free by e-mailing a copy of the
spreadsheet containing your data to thelab@busreslab.com. You will receive the average responses for all
other organizations participating in the program.
The Enhanced E-Value2 Spreadsheet
If you need a bit more data analysis power, or have a larger organization (up to 999
employees), the Enhanced E-Value2 Spreadsheet may be for you.
The E-Value2 Enhanced version uses the same questionnaire as the basic version. It contains everything in the
Basic spreadsheet, plus the following additional features:
• Processing of Larger Sample Sizes. The spreadsheet will process responses from as many as 999
employees.
• Special Sort Routine. The spreadsheet produces a table combining results and correlation
coefficients (which are used to measure importance). With a few mouse clicks, you can quickly see your
performance among the most important attributes, or the importance of the attributes upon which your
organization performs best or worst. This is a massive timesaver when it comes time to analyze the data and
report the findings.
• 20 Extra 'Bonus' Attributes. If you anticipate adding more than 10 attributes to the questionnaire,
the enhanced spreadsheet facilitates this by including 20 extra 'bonus' attributes, for a total of 30 extra
attributes.
• Longer list of departments in the "in which department do you work?" question. (20, as
opposed to 10 in the basic version.)
• Built-in Comparisons to Normative Data. Our most recent normative data is included in the
enhanced spreadsheet, along with tables comparing your results to the norms. This will let you see at a
glance how you compare to other organizations that have completed one of our surveys. After you have sent
us your normative data, we will tell you how to 'unlock' this capability.
The cost for the entire Enhanced package (which includes E-Value2 registration rights, the Enhanced E-Value2
spreadsheet, as well as a sample cover letter and follow-up letter to use in survey implementation) is only $399.
spreadsheet containing your data to thelab@busreslab.com. Once you have done so, we'll tell you how to
unlock the normative data within your spreadsheet.

1-813-960-9824 or 1-713-467-6619
Order Form -- "Do-it-yourself" E-Value2 Survey
I've downloaded the Business Research Lab's E-Value2 Employee Satisfaction sample questionnaire, and would
like to purchase one of your packages. Payment/billing information appears below. I agree that this gives my
organization, and only my organization, the right to use the questionnaire. I understand that I may make backup
copies of these files, but I will not give copies of these files to anyone outside my organization.
I further agree that I will take whatever steps are necessary to ensure that, if I use the questionnaire to survey
employees, the survey will be anonymous and I will protect the identity of the employees who respond to the
survey.
Signature _________________________________ Date _________________
Products Ordered
E-Value2 Questionnaire ..................................($99).......
E-Value2 Basic Spreadsheet..........................($149)....... E-Value2 Enhanced Spreadsheet .............................($349).......
E-Value2 Questionnaire and Basic Spreadsheet ($199). E-Value2 Questionnaire and Enhanced Spreadsheet ($399)......
Net Amount Due: ________

Shipping and Handling (E-mail delivery: FREE, 3-day airmail: $15, Overnight air: $20):...................................________
Sales Tax ((NY State residents add applicable tax):...........................................................................................................________
Total Due:............................................................................................................................................................................________
Method of Payment
Charge my......Visa MasterCard.............American Express Card # _________________________ Exp Date _____
Check enclosed.......
Name (Please Print) ____________________________________ Telephone ________________________

Organization ____________________________________ Fax ________________________
Street Address _________________________ E-mail ________________________
_________________________
City _________________________ State _______________ Zip Code ______________
Country (If Not USA) ________________________
Our Mailing Address: The Business Research Lab

8552 Katy Freeway, Suite 154
Houston, TX 77024
If you prefer to send this form by fax and receive an invoice, please fax it to
713 467-6641
Thank you for visiting our Web site and downloading a copy of our copyrighted E-Value2 Employee Satisfaction Questionnaire. If
you have decided to use the questionnaire, we'd like to thank you in advance for your registration and payment. The registration form
immediately following the questionnaire will make registration easy.
Whether or not you decide to purchase additional services from us, we wanted to provide you with some additional information to
help make your project a success.
Going It Alone
If you decide that you want to conduct the survey and data analysis yourself, here are a few things to keep in mind.
• You will obtain a higher response rate and more honest responses if you have the questionnaires mailed to and analyzed
by a third party. If you do not choose The Business Research Lab to be that third party, then try to find a local company capable
of doing the job. If you choose to ignore this advice, then at the very least change the instructions at the top of the first page of
the questionnaire to indicate that the questionnaires are being sent directly to you.
• It is very important to not try to associate any completed questionnaire with any particular individual.
• When calculating percentages, we recommend eliminating non-responses from the denominator.
• You will need to develop an algorithm to determine how to handle questionnaires with markings "between" valid
answers.
If You Would Like Some Assistance
This E-Value2 Employee Satisfaction Survey should be of immense help to any firm on a tight budget. We also can help firms who
have the budget to pay for additional assistance. We can conduct any or all of your project for you. Your options include, but are not
limited to the following:
• Fully-customized Research Project -- We can develop a custom survey for you, and manage the project from start to
finish. You'll receive a detailed analysis and report clearly prioritizing areas for improvement.
• Purchase of a Data Analysis Spreadsheet -- The modest price will save your people days of programming.
• Partial Customization (Consulting) -- We can customize this E-Value Survey for you. You can consult us for
recommendations on how the questionnaire should be changed to fit your company's specific needs.
• Partial Customization (Analytical Assistance) -- You can choose whether you would like us to develop a custom
spreadsheet, or whether you would like us to conduct the complete data analysis for you.
• Data Entry -- We can do the data entry for you, including "coding" the comments.
• Cross-tabulations -- We can provide cross-tabulations so that you can compare results from people in different
demographic groups or departments.
• Analysis and Final Report -- You can have someone else collect and enter the data, and have it analyzed and reported
by one of our experienced professionals.
Please call us if you would like to discuss pricing for any of the above options. We can conduct a complete survey project for you for
a very reasonable price.

1-813-960-9824 or 1-713-467-6619
Optimizing employee satisfaction is key to the success of any business. And sound, insightful employee satisfaction research is key to
understanding how to achieve that optimization. The Business Research Lab offers an experienced professional team to help you
understand and optimize your employee satisfaction programs.
have the budget to pay for custom research.
What We Offer
Full Service Research
• Tailored to your needs
• Telephone
• Mail
• Focus groups and one-on-ones
Software for Small Business Employee Satisfaction Surveys

• Save money with our affordable do-it-yourself employee satisfaction surveys.
• If you have Microsoft Word and Excel, you can use our E-Value Employee Satisfaction Survey packages.
Web Surveys
• If your target consists of Web users, we can set up a Web Survey for you.
• Not for everyday use, but if your target fits, we've got the tool.
Pay a Visit to Our Web Sites

• Research tips -- http://www.busreslab.com/pasttips.htm
• Employee Satisfaction: --http://www.busreslab.com/consult/empsat.htm
• Customer Satisfaction --http://www.busreslab.com/consult/custsat.htm
• Human Resource page
http://www.busreslab.com/hr.htm
Capabilities
Results You Can Use
• More than just data -- we provide understanding for smart business decisions.
• Every aspect of your project, from research design to analysis and final report will be conducted with the goal of
providing you information to meet your business needs.
• Explicit recommendations that are soundly based on the research findings in conjunction with background information
you provide.
Business Issues We Can Help You Address

• Acquiring new customers
• Increasing business from existing customers
• Recruiting and retaining satisfied employees
• Marketing and communications strategy, product and packaging development
Personal Service
• Your project will be handled personally by our experienced research partners
• We will work with you to establish your information needs and objectives
Contacting Us
• Phone: 1-813-960-9824 or 713-467-6619
• Fax:713-467-6641
• Web: http://www.busreslab.com
• E-mail: thelab@busreslab.com
• US Mail 8552 Katy Freeway, Suite 154
The Survey Process

Questionnaire Development
We assist you in making modifications to your questionnaire, based upon the needs of your organization. This includes the addition,
deletion, and modification of questions or sections.
Data Collection
Internet Surveys Paper Surveys

We program the survey and test it. We send you suggested text, You distribute the questionnaires to your organization and have
including a link to the survey, for the email inviting people to them returned directly to us (we can provide postage-paid
participate. You invite your employees to participate with your envelopes for a small additional cost). We can suggest a format
email message (or, if you prefer, we can send the email). Your for a cover letter, or we can review your cover letter if you wish.
employees complete the online questionnaire. We recommend Your employees return the questionnaires directly to us for data
that you allow approximately two weeks for all employees to entry and analysis. We recommend that you allow approximately
complete the survey three to four weeks for questionnaires to be returned.
Analysis Timing
For a Gold report, it takes approximately two weeks from the time we receive the last survey response until your final report will be
ready. A Silver report takes approximately one week less time.
Program Options
Silver -- The Silver program is designed for organizations with a tight budget, but who don't have the time to conduct an employee
satisfaction survey from start-to-finish on their own. The program also includes the production of tables and graphs, comparisons to
normative data (aggregate results of other surveys), as well as complete coding (categorization) of verbatim comments, so you can tell
at a glance what suggestions employees have for improvement. Complete comment transcription included for Internet Surveys.
Gold (Our most popular Option) -- In this program, we not only take your project from start-to-finish -- we write an in-depth
report. In addition to the benefits of the Silver program, you'll receive a report highlighting strengths, weaknesses, areas for
improvement, and recommendations.
Cost
Cost varies depending upon number of employees and complexity of survey. As of January 25, 2002, the following costs apply.
Departmental and Divisional reports are available for a small extra charge (call for details).
Number of Employees Internet Traditional Paper

Gold Silver Gold Silver
< 50 $3,200-$4,165 $1,400-$1,743 $3,800-$4,240 $1,400-$1,818
50-99 $4,165-$4,325 $1,743-$2,719 $4,240-$4,428 $1,818-$2,847
100-299 $4,325-$5,660 $2,719-$3,131 $4,428-$5,871 $2,847-$3,343
300-499 $5,660-$6,597 $3,131-$3,983 $5,871-$6,617 $3,343-$4,002
500-999 $6,597-$9,776 $3,983-$6,734 $6,617-$10,341 $4,002-$7,298
1,000-1,999 $9,776-$11,367 $6,734-$8,110 $10,341-$12,202 $7,298-$8,945
2,000-2,999 $11,367-$14,548 $8,110-$10,587 $12,202-$15,926 $8,945-$13,066
3,000-3,999 $14,548-$17,409 $10,587-$13,614 $15,926-$19,650 $13,066-$16,045
4,000-4,999 $17,409-$20,909 $13,614-$16,366 $19,650-$23,001 $16,045-$19,026
5,000+ Call Call Call Call
Call us today to get started: 1-866-897-0924 or 832-358-0336

Web Surveys
Do all your employees have access to the Internet? Do they know
how to use it?
If the answer to both of these questions is "yes," you might want to

consider conducting your employee satisfaction survey on the World
Wide Web.
Why use a web survey?

• Faster results.
• Higher response rate.
• Depending upon the number of employees completing the survey, cost savings are possible (the larger the
number of employees, the greater the potential cost savings.
• Comments can be easier to interpret. When respondents to a paper questionnaire write comments, they
occasionally are difficult to read and transcribe. This problem is eliminated with a web survey.
You'll be surprised at how quickly we can have your web survey up and running.
Take a test drive of an online employee survey at one of the following locations:

http://www.busreslab.com/evalue2online.htm
Employeesurveys.com
http://www.employeesurveys.com/onlineemployeesurveys.htm
Note to those of you taking the online employee survey trial -- we will customize your survey! Many
adjustments are possible, including changes to:
• Fonts,
• Colors,
• Introduction,
• Question wording.
We'll insert your corporate logo at the beginning of the survey if you desire. All programming included in
the base price.
Call us at 1-813-960-9824to begin the survey process.

1-813-960-9824 or 1-713467-6619
The Do-it-Yourself Option
"So What Do I Do with All This Data?"
If you want to conduct an employee satisfaction survey on your own, there is no need to
worry about analyzing the data you obtain with the E-Value2 survey -- we have made it easy
for you.
We have designed two Microsoft Excel spreadsheet files to enable you to easily do the data entry and analysis
for this survey.
• The Basic E-Value2 spreadsheet (for organizations with fewer than 300 employees),
• The Enhanced E-Value-2 spreadsheet.
The enhanced version has a few more bells and whistles than the basic version, and will work with up to 999
employees. The following pages provide more detail on each to aid you in making a decision.
If you would like to order either spreadsheet, you can do so by telephone, fax or regular mail. We will, at your
choice, send you a copy of the spreadsheet package you select, or direct you to a location on the Web for
download. Note: you must purchase the questionnaire in order to purchase one of the spreadsheets.
The Data Exchange Program

All clients who purchase our Silver and Gold packages find out how they compare to other organizations. This
is an important part of the analysis, as there are certain items that employees of most organizations tend to rate
particularly high or low. It is difficult to interpret scores without such "normative" data.
Purchasers of our E-Value2 spreadsheet packages also can find out how they compare to other organizations by
taking advantage of our Data Exchange Program. Upon completing your do-it-yourself E-Value2 survey, all
you need to do is E-mail a copy of the completed spreadsheet to us. Upon receiving it, we'll give you access to
the normative data. There is no additional charge to participate in the Data Exchange Program.
The Basic E-Value2 Spreadsheet
The spreadsheet will process responses from up to 300 employees. (If you have more employees, you might
want to consider using our Enhanced Spreadsheet.)
The Basic spreadsheet contains the following:

• Detailed instructions for data entry,
• The following worksheets:
⇒ Summary of overall satisfaction,
⇒ Detailed table of all attribute and benefits scores, including average scores and percentage
calculations (percent agreeing strongly, disagreeing strongly, etc., with attribute and benefits
statements),
⇒ Summary table of all attribute and benefits scores (net percentage agreeing, disagreeing, and
average scores),
⇒ Table detailing results for all other questions,
⇒ Worksheet containing macro to list "all other benefits" respondents suggested adding to the
benefits package,
⇒ Worksheet containing macros to list, in order of importance to overall satisfaction, all attributes
and benefits,
⇒ Worksheet containing graphs summarizing the results of all quantitative questions in the survey.
This file enables something that many of you have been asking for -- the ability to easily add and modify
questions. Our "Special Notes" worksheet contains instructions on how to do this. In a nutshell, here is what
we have done:
• Allowed up to ten extra attributes (two per each attribute section) to be included at specific points in
the questionnaire,
• Allowed up to two extra benefits to be included at a specific point in the questionnaire.
• Designed the macros such that, if instructions in the "Special Notes" worksheet are followed,
addition, deletion, and changes to attributes and benefits will not hamper macro operation,
• Preformatted each worksheet to enable easy printing of all data in an easy-to-read format.
The cost for the entire Basic package (which includes E-Value2 registration rights, the Basic E-Value2 spreadsheet,
as well as a sample cover letter and follow-up letter to use in survey implementation) is only $199.
spreadsheet containing your data to thelab@busreslab.com. You will receive the average responses for all
other organizations participating in the program.
The Enhanced E-Value2 Spreadsheet
If you need a bit more data analysis power, or have a larger organization (up to 999
employees), the Enhanced E-Value2 Spreadsheet may be for you.
The E-Value2 Enhanced version uses the same questionnaire as the basic version. It contains everything in the
Basic spreadsheet, plus the following additional features:
• Processing of Larger Sample Sizes. The spreadsheet will process responses from as many as 999
employees.
• Special Sort Routine. The spreadsheet produces a table combining results and correlation
coefficients (which are used to measure importance). With a few mouse clicks, you can quickly see your
performance among the most important attributes, or the importance of the attributes upon which your
organization performs best or worst. This is a massive timesaver when it comes time to analyze the data and
report the findings.
• 20 Extra 'Bonus' Attributes. If you anticipate adding more than 10 attributes to the questionnaire,
the enhanced spreadsheet facilitates this by including 20 extra 'bonus' attributes, for a total of 30 extra
attributes.
• Longer list of departments in the "in which department do you work?" question. (20, as
opposed to 10 in the basic version.)
• Built-in Comparisons to Normative Data. Our most recent normative data is included in the
enhanced spreadsheet, along with tables comparing your results to the norms. This will let you see at a
glance how you compare to other organizations that have completed one of our surveys. After you have sent
us your normative data, we will tell you how to 'unlock' this capability.
The cost for the entire Enhanced package (which includes E-Value2 registration rights, the Enhanced E-Value2
spreadsheet, as well as a sample cover letter and follow-up letter to use in survey implementation) is only $399.
spreadsheet containing your data to thelab@busreslab.com. Once you have done so, we'll tell you how to
unlock the normative data within your spreadsheet.

1-813-960-9824 or 1-713-467-6619
Order Form -- "Do-it-yourself" E-Value2 Survey
I've downloaded the Business Research Lab's E-Value2 Employee Satisfaction sample questionnaire, and would
like to purchase one of your packages. Payment/billing information appears below. I agree that this gives my
organization, and only my organization, the right to use the questionnaire. I understand that I may make backup
copies of these files, but I will not give copies of these files to anyone outside my organization.
I further agree that I will take whatever steps are necessary to ensure that, if I use the questionnaire to survey
employees, the survey will be anonymous and I will protect the identity of the employees who respond to the
survey.
Signature _________________________________ Date _________________
Products Ordered
E-Value2 Questionnaire ..................................($99).......
E-Value2 Basic Spreadsheet..........................($149)....... E-Value2 Enhanced Spreadsheet .............................($349).......
E-Value2 Questionnaire and Basic Spreadsheet ($199). E-Value2 Questionnaire and Enhanced Spreadsheet ($399)......
Net Amount Due: ________

Shipping and Handling (E-mail delivery: FREE, 3-day airmail: $15, Overnight air: $20):...................................________
Sales Tax ((NY State residents add applicable tax):...........................................................................................................________
Total Due:............................................................................................................................................................................________
Method of Payment
Charge my......Visa MasterCard.............American Express Card # _________________________ Exp Date _____
Check enclosed.......
Name (Please Print) ____________________________________ Telephone ________________________

Organization ____________________________________ Fax ________________________
Street Address _________________________ E-mail ________________________
_________________________
City _________________________ State _______________ Zip Code ______________
Country (If Not USA) ________________________
Our Mailing Address: The Business Research Lab

8552 Katy Freeway, Suite 154
Houston, TX 77024
If you prefer to send this form by fax and receive an invoice, please fax it to
713 467-6641
Thank you for visiting our Web site and downloading a copy of our copyrighted E-Value2 Employee Satisfaction Questionnaire. If
you have decided to use the questionnaire, we'd like to thank you in advance for your registration and payment. The registration form
immediately following the questionnaire will make registration easy.
Whether or not you decide to purchase additional services from us, we wanted to provide you with some additional information to
help make your project a success.
Going It Alone
If you decide that you want to conduct the survey and data analysis yourself, here are a few things to keep in mind.
• You will obtain a higher response rate and more honest responses if you have the questionnaires mailed to and analyzed
by a third party. If you do not choose The Business Research Lab to be that third party, then try to find a local company capable
of doing the job. If you choose to ignore this advice, then at the very least change the instructions at the top of the first page of
the questionnaire to indicate that the questionnaires are being sent directly to you.
• It is very important to not try to associate any completed questionnaire with any particular individual.
• When calculating percentages, we recommend eliminating non-responses from the denominator.
• You will need to develop an algorithm to determine how to handle questionnaires with markings "between" valid
answers.
If You Would Like Some Assistance
have the budget to pay for additional assistance. We can conduct any or all of your project for you. Your options include, but are not
limited to the following:
• Fully-customized Research Project -- We can develop a custom survey for you, and manage the project from start to
finish. You'll receive a detailed analysis and report clearly prioritizing areas for improvement.
• Purchase of a Data Analysis Spreadsheet -- The modest price will save your people days of programming.
• Partial Customization (Consulting) -- We can customize this E-Value Survey for you. You can consult us for
recommendations on how the questionnaire should be changed to fit your company's specific needs.
• Partial Customization (Analytical Assistance) -- You can choose whether you would like us to develop a custom
spreadsheet, or whether you would like us to conduct the complete data analysis for you.
• Data Entry -- We can do the data entry for you, including "coding" the comments.
• Cross-tabulations -- We can provide cross-tabulations so that you can compare results from people in different
demographic groups or departments.
• Analysis and Final Report -- You can have someone else collect and enter the data, and have it analyzed and reported
by one of our experienced professionals.
Please call us if you would like to discuss pricing for any of the above options. We can conduct a complete survey project for you for
a very reasonable price.

1-813-960-9824 or 1-713-467-6619
Optimizing employee satisfaction is key to the success of any business. And sound, insightful employee
satisfaction research is key to understanding how to achieve that optimization. The Business Research Lab
offers an experienced professional team to help you understand and optimize your employee satisfaction
programs.
This E-Value2 Employee Satisfaction Survey should be of immense help to any firm on a tight budget. We also
can help firms who have the budget to pay for custom research.
What We Offer
Full Service Research
• Tailored to your needs
• Telephone
• Mail
• Focus groups and one-on-ones
Software for Small Business Employee Satisfaction Surveys

• Save money with our affordable do-it-yourself employee satisfaction surveys.
• If you have Microsoft Word and Excel, you can use our E-Value Employee Satisfaction Survey
packages.
Web Surveys
• If your target consists of Web users, we can set up a Web Survey for you.
• Not for everyday use, but if your target fits, we've got the tool.
Pay a Visit to Our Web Sites

• Research tips -- http://www.busreslab.com/pasttips.htm
• Employee Satisfaction: --http://www.busreslab.com/consult/empsat.htm
• Customer Satisfaction --http://www.busreslab.com/consult/custsat.htm
• Human Resource page
http://www.busreslab.com/hr.htm
Capabilities
Results You Can Use
• More than just data -- we provide understanding for smart business decisions.
• Every aspect of your project, from research design to analysis and final report will be conducted
with the goal of providing you information to meet your business needs.
• Explicit recommendations that are soundly based on the research findings in conjunction with
background information you provide.
Business Issues We Can Help You Address

• Acquiring new customers
• Increasing business from existing customers
• Recruiting and retaining satisfied employees
• Marketing and communications strategy, product and packaging development
Personal Service
• Your project will be handled personally by our experienced research partners
• We will work with you to establish your information needs and objectives
Contacting Us
• Phone: 1-813-960-9824 or 713-467-6619
• Fax:713-467-6641
• Web: http://www.busreslab.com
• E-mail: thelab@busreslab.com
• US Mail 8552 Katy Freeway, Suite 154

The Survey Process: Call Us Today To Get Started

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Call us today to get started: 1-866-897-0924 or 832-358-0336

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Why use a web survey?

The Business Research Lab

The Business Research Lab and employeesurveys.com

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Software for Small Business Employee Satisfaction Surveys

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Business Issues We Can Help You Address