PT.

MONOTARO INDONESIA

Jan 2020
Copyright © 2020 PT. MONOTARO INDONESIA All Rights Reserved 1
Nama ：PT. MONOTARO INDONESIA

Berdiri sejak ：Oktober 2016

Kepemilikan ：MonotaRO Japan & Sumitomo Corporation
Lokasi ：Head Office (Jakarta), Warehouse (Cikarang, Jakarta)
Bisnis ：B2B online e-commerce

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Keuntungan Bergabung Dengan Kami - Customers
# Customer

Profil Asal Customer

Customer
Besar Perusahaan

Jenis Industri

Lokasi Customer
50,000+
Customers Riwayat Pembelian

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Keuntungan Bergabung Dengan Kami - Promosi

Iklan Google

Catalog:
2x / Tahun Flyer: 100rb / Bulan E-mail:
Setiap Hari
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Keuntungan Bergabung Dengan Kami - Pengiriman

Gratis Ongkir & Tempo Pembayaran

Customer A
Supplier
Warehouse
monotaro.id

Tanpa Minimum Order Customer B

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Perbedaan dengan e-Commerce lain
　 e-Commerce lain
monotaro.id
Toko***** Buka***** Sho*******

Gratis Promosi O X X X

Pelanggan Korporat O X O X

Faktur Pajak O X X X

Jaminan Produk Asli O X X X

Customer Service O X X X

Layanan Purna Jual O O* O* O*

Pusat Distribusi Terpadu O X X X

Managemen Order O X X X

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FAQ - Pembayaran

Supplier
Invoice Tempo
Faktur Pajak Pembayaran
Pembayaran
•Cash on Delivery
•Transfer
Invoice
Faktur Pajak •Kartu Kredit
•Pembayaran Tempo

Customer

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FAQ - Kerjasama

Perjanjian Kirim Data Tersedia di Dibeli oleh Kirim Barang

Kerja Sama Produk Website Customer ke WH

Informasi Produk (Contoh)

Nama Produk Model Number Harga Deskripsi Spesifikasi Foto Produk

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 Terima kasih

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Alat Keselamatan Kerja(K3), Perlindungan Diri &
Kesehatan
Pengepakan, Plester, Logistik & Pembersih
Batu Potong Mesin, Gerinda & Alat Ukur
Perkakas Tangan, Pneumatik, & Listrik
Bahan Kimia, Lem(Perekat) & Pengelasan
Alat Laboratorium
Komponen Mekanikal, Laher, Roda, Mur & Baut
Alat Kelistrikan, Alat Kontrol, AC & Pipa
Otomotif, Truk dan Sepeda Motor
Kebutuhan Kantor
Perlengkapan Dapur & Horeka
Bahan Bangunan, Perlengkapan Rumah & Cat

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Customer Support

Membantu Customer tentang informasi umum

Menjawab tentang lama penyediaan & ketersediaan

Membantu Customer tentang produk alternatif
General Support

Membantu General Support tentang pertanyaan teknis

Menghubungi Supplier tentang ketersediaan produk

Menghubungi Supplier tentang spesifikasi produk
Technical Support

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Customer Demographic

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Customer Demographic

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Customer Demographic

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Customer Demographic

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Customer Demographic

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Perbedaan dengan e-Commerce lain - Customer

e-Commerce lain
monotaro.id
Toko***** Buka***** Sho****

B2B (faktur pajak, pembayaran tempo) O X O X

Satu Penjual O X X X

Satu Harga untuk Satu produk O X X X

Jaminan Produk Asli O X X X

Dukungan Customer Service O X X X

Layanan Purna Jual O X X X

Armada Sendiri O X X X

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Our Group

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Monotaro Japan Management Indicators

Sales Net Profit Enterprise Value

Rp 13,5 triliun Rp 1,2 triliun Rp 86,8 triliun

Experience
Products Customers
20years
18,000,000SKU+ 4,000,000
(from 2000)

(As of December 31, 2018)

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