DAFTAR ISI

HALAMAN DEPAN.............................................................................................................................. i

KATA PENGANTAR............................................................................................................................ ii

DAFTAR ISI........................................................................................................................................... iii

BAB I PENDAHULUAN....................................................................................................................... 1

1.1 Latar Belakang........................................................................................................................... 1

1.2 Dasar Hukum............................................................................................................................. 2

1.3 Maksud dan Tujuan.................................................................................................................... 2

1.4 Standar Pelayanan Minimal...................................................................................................... 2

BAB II PENERAPAN STANDAR PELAYANAN MINIMAL........................................................... 4

2.1 Gambaran Proses Percepatan Penerapan SPM......................................................................... 4

2.2 Hasil/Out put Penerapan SPM................................................................................................... 4

BAB III PERMASALAHAN DAN TINDAK LANJUT...................................................................... 6

3.1 Permasalahan-Permasalahan..................................................................................................... 6
3.2 Tindak Lanjut............................................................................................................................ 7

BAB IV PROGRAM, KEGIATAN DAN PENDANAAN.................................................................... 9

BAB V PENUTUP................................................................................................................................ 10

5.1 Kesimpulan................................................................................................................................ 10

5.2 Saran-saran................................................................................................................................. 10

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