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Ross Broadbent

business development, consultancy, technology integration, trouble-shooting, strategy, planning, research, project management, process stream-lining, communication, supplier liaison, solutions provision, training, competitor intelligence, account direction, networking, entrepreneurship, negotiation, acquisition, NPD, partner and affiliate development

CONTACT
Address: Telephone: Email: London Road, Shenley, Hertfordshire, WD7 +44 (0) 7523 654119

ross.broadbent@gmail.com

PROFILE
A businessman with 20 years experience, encompassing excellent commercial awareness, business acumen and problem-solving abilities. A well respected colleague throughout all levels of an organization providing focus and direction to maximize resource efficiencies. Confidently directs, motivates and inspires colleagues to achieve the tactical goals of an organization. An exemplary and adept executive able deploy essential business processes, practices and systems to deliver on time and in budget.

ACCOMPLISHMENTS
Successful defense of extensive & complex multi-country multi-million pound studies for BT & Diageo. Re-affirming the caliber of work under my auspices. Cost saving of more than 5,000,000 by bringing software product development in-house, removing licensing & maintenance costs paid to a 3rd party supplier. Provided greater project management control to achieve key milestones. Developed, managed & launched more than one suite of online research products in conjunction with operations/technical teams. Presenting them as best of breed in competitive context to both clients & client-facing colleagues. Performed regular global processes reviews in order to maintain quarterly KPIs established by client for quality assurance purposes. Development & implementation of pricing-matrix for fair and consistent pricing, groupwide. Ultimately saved countless conversations between offices as well as embarrassing cost anomalies between countries.

EMPLOYMENT HISTORY

Current;
Voluntary work & ad hoc business consultancy; (Feb 2009 - Present) Mentor to a Jordanian entrepreneur (ongoing) Business Development consultant for a software company (6 months) putative MD (under NDA) for an online B2B panel start-up (8 months) Non-ex Director for two start-up Market Research companies advisor to student panel start-up company mentor to college Business Studies students general advisor, helper, fixer and trouble-shooter to various start-up companies

RMSI UK Plc (RMS Group, now partnered with TNS Plc)


European Managing Director (Jan 2008 Jan 2009) Situation: African market research agency with unstable European hub Task Introduce financial and team stability, succession planning also grow client base Action More effective strategic, financial, pricing, marketing, training and recruitment planning Result Well rounded team, harmonized group pricing, increased client base, fiscal tightening

Strontium Plc
Divisional Director of Business Intelligence (Oct Dec 2007 | 3m interim contract) Situation: Small multilingual recruitment and research team in a diverse conglomerate Task Recommend how a basic and immature market research offering could update & upscale Action Introduce competitively priced suppliers to enhance overall product and service offering Result Stealthy re-education required to overcome initial resistance

Greenfield Online/Ciao! Surveys (now ToLuna owned)


Global Director NPD (Nov 2006 May 2007 | 6m interim contract) Situation: Well established online panel supplier wants to be ahead of the competition re innovation Task Capture and funnel innovative ideas from clients and colleagues to build product portfolio Action Established innovation teams & thought leadership team, idea depository & NPD channel Result Enhanced marketing, wider product portfolio, streamlined group operations
business development, consultancy, technology integration, trouble-shooting, strategy, planning, research, project management, process stream-lining, communication, supplier liaison, solutions provision, training, competitor intelligence, account direction, networking, entrepreneurship, negotiation, acquisition, NPD, partner and affiliate development business development, consultancy, technology integration, trouble-shooting, strategy, planning, research, project management, process stream-lining, communication, supplier liaison, solutions provision, training, competitor intelligence, account direction, networking, entrepreneurship, negotiation, acquisition, NPD, partner and affiliate development

All content Ross Broadbent 2011 {ross.broadbent@gmail.com}


business development, consultancy, technology integration, trouble-shooting, strategy, planning, research, project management, process stream-lining, communication, supplier liaison, solutions provision, training, competitor intelligence, account direction, networking, entrepreneurship, negotiation, acquisition, NPD, partner and affiliate developmen

Ross Broadbent
EMPLOYMENT HISTORY (CONTINUED)

TNS Plc (now Kantar Group/WPP owned)


Global Product Director (Nov 2001 Aug 2006) Situation: 1bn company, 14,000 staff worldwide, no coherent online product or service presence Task Identify online products & how offline data collection might move online Action Redesign & redevelop products, market & educate internally, assist with client meetings Result Conduit between tech & non-tech teams for client account & new business development

IPSOS
(Jun 2000 Nov 2001) Head of Interactive Research Services Situation: A clear need for an online product portfolio & the desire to be ahead of the curve Task Develop a new business division harnessing online data collection techniques Action Design a range of products, market & sell them both internally & externally, Result Generated new business, supported existing business, gross margin as high as 90%

BMRB International (now Kantar Group/WPP owned)


TGI Research Manager (Mar 1998 Jun 2000) (Sep 1997 Mar 1998 | 6m contract) (Mar Sep 1997 | 6m contract) (Jan 1994 Mar 1997) (Jul 1989 Sep 1991)

Outlook Research Ltd


Research Consultant

Reed Exhibition Companies


Research Manager

FDS International Ltd (now Munro Group owned)


Global Project Manager

Lloyds Private Banking Ltd


Assistant Investment Coordinator

EDUCATION &
1991 1994 1987 1989 1983 1987

QUALIFICATIONS

University of Northumbria, (Newcastle): Economics BA (Hons) Canterbury College of Technology: BTEC National Diploma in Business & Finance Sir Roger Manwoods Grammar School: 5 O Levels; Economics, Biology, Mathematics, English Language & English Literature.

PERSONAL DEVELOPMENT,

BUSINESS &

IT

SKILLS
1993 1993 1996 1999 1999 2000 2002 2003 2008 2009 2010 2010 2011

Excellent experience of Microsoft Office IQCS (interviewer quality control scheme) trained Quantime/SPSS CATI script-writing course Negotiation Training Presentation Skills Training Management Team Building courses Flash MX Training HTML & Advanced HTML, JavaScript, ASP training Leadership & Team Building Skills (Lagos Business School) Trained Hatha Yoga Siromani Executive Forum (St Albans) Student mentor at a local college Business faculty Mentor to a Jordanian entrepreneur

INTERESTS & SPEAKING OPPORTUNITIES


Exercise (gym, sport, yoga), climbing, cinema, music, theatre, languages, travel and personal development MRS (London) IPSOS Conference (Florence) TNS University (various cities) Greenfield/Ciao! Kick-Off meeting (Munich) Gallup International meeting (Madrid) ESOMAR Congress (Montreal) conference speaker innovation paper speaker/presenter speaker/presenter Country representative conference speaker 2000 2001 2002, 2003, 2004 & 2005 2007 2008 2008

All content Ross Broadbent 2011 {ross.broadbent@gmail.com}


business development, consultancy, technology integration, trouble-shooting, strategy, planning, research, project management, process stream-lining, communication, supplier liaison, solutions provision, training, competitor intelligence, account direction, networking, entrepreneurship, negotiation, acquisition, NPD, partner and affiliate developmen

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