HP CVEVA InstallGuide

HP StorageWorks Command View EVA Installation Guide
Abstract This guide describes how to install HP StorageWorks Command View EVA, HP StorageWorks Command View EVAPerf, HP StorageWorks Storage System Scripting Utility and HP Storage Management Initiative Specification for Enterprise Virtual Array. This guide is intended for customers who are experienced with Enterprise Virtual Arrays, storage area networks, and the tools previously listed.
Part Number: T5494-96384 Eleventh edition: August 2010
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Acknowledgments
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Java is a U.S. trademark of Sun Microsystems, Inc. Linux is a U.S. registered trademark of Linus Torvalds in the U.S. and other countries. UNIX is a registered trademark of The Open Group. Itanium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
NOTE: IPv6 is supported on HP Command View EVA 8.0.2 and later.
Contents
1 Preparation ....................................................................................... 9
Server-based management prerequisites ...................................................................................... Software suite .................................................................................................................... HP SMI-S EVA .................................................................................................................... Management server types ................................................................................................... Setting credentials .............................................................................................................. Management server ..................................................................................................... Ensuring successful authorization ................................................................................... Array-based management prerequisites ....................................................................................... HP Insight Remote Support software ............................................................................................ 10 10 12 12 13 13 14 14 15
2 HP Command View EVA software suite .............................................. 17

Installing the software suite on a management server ..................................................................... Typical installation .............................................................................................................. Custom installation ............................................................................................................. Verifying the installation on the management server ...................................................................... Installing the software suite on the management module ................................................................ Verifying the installation on the management module .................................................................... Creating users on Windows ....................................................................................................... Upgrading HP Command View EVA software .............................................................................. Backup file locations ........................................................................................................... Removing the software suite ....................................................................................................... Retaining HP Command View EVAPerf performance data ............................................................... Removing individual components ................................................................................................ Downgrading HP Command View EVA ........................................................................................ 17 17 19 21 21 22 23 23 24 25 25 26 26
3 HP Command View EVAPerf .............................................................. 27

Installing HP Command View EVAPerf ......................................................................................... 27
4 HP Storage System Scripting Utility ..................................................... 29

Installing HP SSSU on a host ...................................................................................................... 29 Verifying the installation ............................................................................................................. 30 Using HP SSSU on Windows ...................................................................................................... 31
5 HP SMI-S EVA ................................................................................. 33

Configuring HP SMI-S EVA after installation .................................................................................. Configuring HP SMI-S EVA to discover HP Command View EVA arrays ............................................ Importing Single Sign-on trust certificates with the Discoverer tool ............................................. Manually importing a Single Sign-on Trust Certificate ....................................................... HP SMI-S EVA caching and performance ............................................................................... Using the Discoverer tool .................................................................................................... Using the Discoverer tool in interactive mode. .................................................................. Using the Discoverer tool in noninteractive mode .............................................................. 33 34 34 35 35 35 35 36
Managing users in HP SMI-S EVA ............................................................................................... CIM client connection to the management server .......................................................................... Importing the HP SIM SSL certificate for indication delivery ............................................................ Configuring CIM indications ...................................................................................................... Lifecycle indication ............................................................................................................. Alert indication .................................................................................................................. Other configuration and usage information .................................................................................. Configuring HP SMI-S EVA to generate alerts using HP Insight Remote Support ........................... Configuring HP SMI-S EVA logging using the dynamic log-level setting tool ................................ Installer log files ................................................................................................................. Using the CollectLogs tool ............................................................................................. Ensuring successful restart of CIMOM ................................................................................... Other CIMOM server configurable properties .................................................................. Other EVA Provider configurable properties ..................................................................... Restarting the CIMOM service ............................................................................................. Additional tool information .................................................................................................. Using the CLIRefresh tool .............................................................................................. Using the GetArrayRefreshStatus tool .............................................................................. Removing HP SMI-S EVA ............................................................................................................
36 36 37 37 38 39 39 39 40 41 41 41 41 42 43 43 43 44 46
6 Browser and array configuration setup ................................................ 47

Configuring browser settings ...................................................................................................... Internet Explorer settings ...................................................................................................... Mozilla browser settings ...................................................................................................... Refreshing the browser ........................................................................................................ Completing the array configuration ............................................................................................. Verifying the communication path ......................................................................................... Configuring array access .................................................................................................... Initializing the array ........................................................................................................... Licensing ........................................................................................................................... Configuring the VMware guest operating system for HP Command View EVA ................................... Configuring ports ...................................................................................................................... 47 47 50 51 51 52 52 54 54 55 57
7 Troubleshooting ............................................................................... 61
HP Command View EVA ............................................................................................................ Antivirus software may degrade performance ......................................................................... Controller time zone reset to UTC after upgrading array-based HP Command View EVA .............. Failed connection warning for uncabled controller host ports ................................................... Insufficient privileges prevents login ....................................................................................... Logon to HP Command View EVA may require a fully qualified user name ................................. Management Integration Framework service fails to start ......................................................... Power failure during installation ............................................................................................ Power failure during removal ................................................................................................ Running HP Command View EVA and HP Systems Insight Manager on the same server ............... Web browser ........................................................................................................................... Removing the certificate error prompt in Internet Explorer ......................................................... Windows service does not recognize a Windows environment variable ..................................... HP SMI-S EVA .......................................................................................................................... Client connection for EVA Provider ........................................................................................ Creating a pool results in disk groups created with a size different from requested size ................ HP SIM data collection ....................................................................................................... HP SMI-S EVA fails to retrieve data ....................................................................................... HP SMI-S EVA loses communication with array-based management system after management module software is upgraded ............................................................................................... 61 61 61 62 62 62 62 62 63 63 63 63 64 64 65 65 65 65 66
HP SMI-S EVA service does not start ..................................................................................... HP SMI-S EVA uses best management path to discover arrays .................................................. IPv6 enabled on a Windows system ..................................................................................... Removing HP SMI-S EVA does not remove CIMOM-related folders ............................................ Ungrouping disks from a disk group is not supported .............................................................
66 66 66 67 67
8 Support and other resources .............................................................. 69

Contacting HP .......................................................................................................................... HP technical support ........................................................................................................... Subscription service ............................................................................................................ Product feedback ............................................................................................................... Documentation feedback ..................................................................................................... Related information ................................................................................................................... Documents ........................................................................................................................ Websites ........................................................................................................................... Typographic conventions ........................................................................................................... 69 69 69 69 69 70 70 70 70
Glossary ............................................................................................ 73 Index ................................................................................................. 77
Figures
1 Management module .............................................................................................. 21 2 VMware rescan ...................................................................................................... 55 3 VMware details ...................................................................................................... 56 4 VMware policy ....................................................................................................... 56 5 VMware Virtual Machine Properties .......................................................................... 57
Tables
1 Backup file locations ............................................................................................... 24 2 CD executables directory structure and filenames ........................................................ 30 3 Configurable properties in LifeCycleIndication.cfg ....................................................... 38 4 Configurable properties in Indication.cfg .................................................................... 39 5 CIMOM server configurable properties ...................................................................... 42 6 EVA Provider configurable properties ......................................................................... 42 7 Internet Explorer settings .......................................................................................... 47 8 Mozilla browser settings .......................................................................................... 50 9 Open tcp ports ...................................................................................................... 57 10 Document conventions ............................................................................................. 70
1 Preparation
HP Command View EVA can be implemented in two ways: Server-based management HP Command View EVA is installed on a management server connected to the EVA, providing management of multiple HP EVA storage systems. All components of the software suite (HP Command View EVA, HP Command View EVAPerf, HP SSSU, HP SMI-S EVA), and HP Management Integration Framework are installed. Server-based management is applicable to all EVA models. Array-based management The EVA4400 is shipped with HP Command View EVA preinstalled on the management module in the controller enclosure. Only one component of the software suite (HP Command View EVA) is installed. Array-based management is applicable to the EVA4400 only (see Installing the software suite on the management module on page 21). NOTE: If you have an EVA4400 running HP Command View 8.0.x and want to move to array-based management, you can install HP Command View EVA 8.1 or later on the EVA4400. For descriptions of the software suite components and details about the kit contents, see HP StorageWorks Command View EVA CD Contents. For an explanation of acronyms and terms, see the Glossary on page 73. You will need the following documents to complete the installation: HP StorageWorks Command View EVA Release Notes HP StorageWorks Enterprise Virtual Array Compatibility Reference When you purchase HP Command View EVA, you can choose to receive a software CD or an E-Delivery kit. If you choose an E-Delivery kit, you will receive an email from HP with download instructions. NOTE: For E-Delivery kits, be sure to save the HP mail with the download instructions. You will need them if you need to download the software again. If you have a support contract with HP, you can download the software from the IT Resource Center (ITRC) as follows: 1. Go to http://www.itrc.hp.com.
2.
Do one of the following: a. If you have not previously registered with ITRC: Click register. Enter your details and a password. Click finish. You will be assigned a user ID. If you have multiple users, complete these steps for each user. If you have previously registered with ITRC:
b.
3.
Click login. Enter your user ID and password. Click login. Link your support agreement(s) to your ITRC user ID: NOTE: If you have previously linked your support agreements, skip this step and continue with Step 4. To learn more about why you need to link your Service Agreement ID or System Handles(s) to your user ID on the IT Resource Center and the information you will need to link a support agreement, go to: http://www.itrc.hp.com/service/help/aboutSupportAgreementLinking.do. Go to http://www.itrc.hp.com/service/entitlements/linkSupportAgreement.do. Log on with your ITRC user ID and password, if prompted. Enter the System handle or SAID (Service Agreement Identifier) specified on your support agreement and click link. Perform this step once per support agreement.
4. 5. 6. 7. 8. 9.
To manage the software updates for your linked support agreements, select software update manager (SUM). Select either user ID or Support Agreement and enter the appropriate information. Click submit. If you entered a support agreement in Step 5, you are prompted to select a user ID. Select the user ID and click submit. Select the appropriate Support Agreements or select All Support Agreements. Under How would you like to view the updates?, select By release and click Next. Select HP CV EVA V9.3 RSM V5.2 Media Kit (or applicable supported version) by checking the appropriate box and click Next.
10. Review the Delivery address information for physical CD delivery or select the location for the image file to be stored and click Submit. If you have questions or require additional assistance go to http://welcome.hp.com/country/us/en/ wwcontact_us.html and select your country/region.
Server-based management prerequisites

Be sure you have satisfied the prerequisites before starting your installation.
Software suite
Before you install the software suite:
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Preparation
Read the HP Command View EVA release notes for any installation or post-installation requirements specific to this release. Before installing HP Command View EVA, ensure that a minimum of 1 GB is available on the installation drive. Ensure that your environment includes: One or more EVAs. NOTE: If your environment includes iSCSI devices, see the HP StorageWorks EVA iSCSI Connectivity Quick Start Instructions for Windows for installation instructions, and the HP StorageWorks EVA iSCSI Connectivity User Guide for configuration information. A management server running a supported version of Microsoft Windows (see the HP StorageWorks Enterprise Virtual Array Compatibility Reference). If you use the VMware guest operating system, you must have a host running VMware 3.5 or later and a virtual machine connected to the VMware host running a supported version of Windows (the guest operating system on the virtual machine). See your operating system documentation for details about setting up a virtual machine. Installing, upgrading, and removing HP Command View EVA on a virtual machine is the same as installing HP Command View EVA on a management server (a physical machine). When using the VMware guest operating system, two methods are supported: Virtualized SCSI Mode: With this method, only the active path to LUN 0 of a single controller can be made visible to HP Command View EVA on the virtual machine. Virtualized SCSI Mode is enabled by default when you install HP Command View EVA 9.3 or later. VMDirectPath (PCI pass-through): Supported on HP Command View EVA 9.3 or later. See Table 4.0, HP StorageWorks EVA software deployment options, in the HP StorageWorks Enterprise Virtual Array Compatibility Reference for VMDirectPath hardware requirements. To configure VMDirectPath, see the Configuration Examples and Troubleshooting for VMDirectPath Technical Note, which is available on the VMware website at: http://www.vmware.com/resources/techresources/10135 Do not install HP Command View on a virtual disk. Because HP Command View EVA is the sole management interface for the EVA, it must be available at all times. Installing HP Command View EVA on an EVA virtual disk can create a situation where a single failure could degrade not only the array but also the ability to manage the array to determine the problem. Install HP Command View EVA only on English and Japanese versions of the supported operating systems. This applies to all versions of HP Command View EVA. See the HP StorageWorks Enterprise Virtual Array Compatibility Reference for a list of supported operating systems. Configure the browser settings for any server that will be used to access the HP Command View EVA user interface. For more information, see Configuring browser settings on page 47. For information about upgrading from previous versions, see Upgrading HP Command View EVA software on page 23. If you plan to use HP StorageWorks Management Integration Framework (MIF) software, note the following: The software is installed automatically when HP Command View EVA is installed. The software is intended primarily for security administrators. The software has two interfaces (Configuration and Security), which you can access from HP Command View EVA, or you can browse to each interface directly.
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Accessing or browsing to either interface requires an Adobe Flash Player plug-in on the browser. You may need to install Management Group digital certificates to access these interfaces. See the HP StorageWorks Management Integration Framework Administrator Guide for more information.
HP SMI-S EVA
NOTE: If you have layered applications requiring HP SMI-S EVA, you can install the HP SMI-S EVA component on any server that is either connected to the EVA/SAN or has access to HP Command View EVA via the Ethernet. You can access the array-based version of HP Command View EVA using the Discoverer tool. Before you install HP SMI-S EVA, note the following: HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product. For more information, see HP Insight Remote Support software on page 15. You can install HP SMI-S EVA separately; it does not need to be on the same management server as HP Command View EVA. However, if HP SMI-S EVA is installed on the same server, ensure that you are logged in to the management server as a local user with local administrative privileges (the user must be a member of the local Administrators group). Install SLP, which enables you to receive information about applications that are registered with it. For example, when CIMOM is registered with SLP, you can receive information about CIMOM, such as the CIMOM URL and attributes. You can install HP Command View EVA and HP SMI-S EVA on the same server as the HP StorageWorks Command View XP Advanced Edition Software.
Management server types

When using server-based management, you can install the software on the following servers: General-purpose serverA server that runs customer applications, such as file and print services Dedicated management serverA Windows host intended solely for HP storage software, such as HP OpenView Storage Node Manager, HP OpenView Storage Area add-on software modules, or HP StorageWorks EVA array-integrated software HP X1000/X3000 Network Storage Systems and GatewaysA server similar to the general-purpose server, used to manage EVAs in the SAN as well as traditional NAS-based applications For hardware and software specifications, see the HP StorageWorks Enterprise Virtual Array Compatibility Reference.
12
Preparation
Setting credentials
NOTE: The information in this section applies only to HP Command View EVA server-based management. For array-based management, there is one admin account and one user account. The default user name for the admin account is admin; for the user account, it is user. By default, there is no password for either account. See the web-based operator control panel user guide for information about changing account information. The existence of groups and users during software installation ensures: Authentication of users by login to the underlying operating system Assignment of predefined privileges to users NOTE: In this section, unless a reference is made to the HP Storage Users group, user refers to anyone who can access HP Command View EVA.
Management server
Groups are automatically created during the installation process. Alternatively, you can create them manually before initiating the software installation. The manual process for creating groups applies only if the management server is part of a domain or domain controller. This section describes the manual procedure. NOTE: In HP Command View EVA 8.0 or later, HP Command View EVA, HP SMI-S EVA, HP Command View EVAPerf, and HP Replication Solutions Manager use the same groups. To create groups and users on the management server: 1. You must have administrator privileges.
13
2.
Use the Windows operating system feature to create the following groups: HP Storage Admins HP Storage Users IMPORTANT: To ensure successful authorization of groups, you must create the group names exactly as described in this step. See your Windows documentation for instructions on creating groups and users. These groups are created for local authentication only. If the management server is part of a domain or domain controller, as administrator, you can create these groups manually and you can modify these group names during installation. These groups have the following default privileges: members of the HP Storage Admins group can view and perform all tasks; members of the HP Storage Users group can only view information.
3.
Create users and assign them to groups by entering a name and password for each user and assigning each user to a group. NOTE: Ensure that the User must change password at next logon option is not selected when creating users.
For information on configuring HP Command View EVA credentials, see Installing Management Group security certificates in the HP StorageWorks Management Integration Framework Administrator Guide.
Ensuring successful authorization

Windows accounts used for authentication must have the Access this computer from the network permission enabled. By default, this permission is granted to Everyone, but some systems have a more restrictive setting. With these systems, Everyone is removed and permission is enabled for application-specific groups; you cannot authenticate with valid credentials. To ensure successful authentication: 1. Access the Local Security Policy feature on the Windows operating system. The Local Security Settings window opens. 2. 3. 4. 5. Select Security Settings > Local Policies > User Rights Assignment. Double-click the Access this computer from the network policy in the right content pane. Click Add User or Group. Add the users you have created to this permission. See your operating system documentation for further instructions.
Array-based management prerequisites

Before you install the software on the management module: Read the HP Command View EVA release notes for any installation or post-installation requirements specific to the latest release.
14
Preparation
Ensure that your environment includes: An EVA4400 A server, running any operating system, that you can connect to the EVA4400 Configure the browser settings for any server that will be used to access the HP Command View EVA user interface. For more information, see Configuring browser settings on page 47.
HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements your monitoring, 24x7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your products service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants: HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1-50 servers. Ideal for customers who can benefit from proactive notification, but do not need proactive service delivery and integration with a management platform. HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced. Details for both versions are available at: http://www.hp.com/go/insightremotesupport. To download the software for free, go to Software Depot: http://www.software.hp.com. Select Insight Remote Support from the menu on the right.
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16
Preparation
2 HP Command View EVA software suite

This chapter provides information on how to install the HP Command View EVA software suite on the management server (server-based management), how to remove it from the management server, and how to install it on the management module. For information on how to install HP Command View EVA with HP Replication Solutions Manager and HP Command View for Tape Libraries, see the latest version of the HP Command View EVA Release Notes. HP Command View EVA and HP SSSU are always installed and removed together. HP Command View EVAPerf and HP SMI-S EVA are optional when installing HP Command View EVA.
Installing the software suite on a management server

The HP Command View EVA software suite installs the following software components: HP Command View EVA HP Command View EVAPerf HP SSSU HP SMI-S EVA (includes CXWS CIMOM; together, HP SMIS-EVA and CXWS CIMOM are called the HP SMI-S EVA Provider) HP MIF If you are using server-based management, you can install any combination of these components (typical or custom installation). IMPORTANT: Do not use Remote Desktop to install or upgrade the HP Command View EVA software suite. HP recommends that you close all applications on the server before starting the installation. Upgrading HP Command View EVA reboots the system after uninstalling the previous version. You cannot cancel the InstallAnywhere application for HP Command View EVA once installation has begun. InstallAnywhere may hang when installed with a firewall in place; if this occurs, install without the firewall and then restore it.
Typical installation
Use the typical installation to install all software components. NOTE: If you are installing HP SMI-S EVA, ensure that you have met the prerequisites listed in HP SMI-S EVA on page 12.
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1. 2. 3.
Insert the software CD in the drive. Copy the software from the CD. To verify that the software is from Hewlett-Packard and digitally signed, right-click the executable and click Properties. If you see the Digital Signatures tab, the software is from Hewlett-Packard. To further check the software origin, select Details. Double-click HP StorageWorks Command View EVA Software Suite.exe to start the installation. The InstallAnywhere StorageWorks Command View EVA window opens.
4.
5.
Select the preferred language from the drop-down menu (English or Japanese) and click OK. The Introduction window opens. NOTE: On an English Windows system, the drop-down menu contains only English; on a Japanese Windows system, the drop-down menu contains both English and Japanese.
6.
Click Next. The License Agreement window opens.
7. 8.
Read and accept the terms of the license agreement. Click Next. The Choose Install Set window opens. Command View Enterprise Virtual Array, Enterprise Virtual Array Performance Monitor, and SMI-S CIMOM are selected by default.
9.
Click Next. The Security Groups Configuration window opens with Use local security groups selected by default. Select Use domain security groups.
10. Click Next. The following options are displayed: If you are installing HP SMI-S EVA, the installer checks for default ports 5988 and 5989 (ports used to start the CIMOM service). If the default ports are not available, the following message is displayed: 5988 and 5989 ports are not available You are prompted to enter two available port numbers (in the range 60000 and 65536) to continue with the installation. If you are installing the HP Command View EVA software suite, the installer checks to see if the firewall is enabled on the server. If the firewall is enabled, the following message is displayed: Setup has detected that windows firewall is enabled on the system You are prompted to configure port 2372 for HP Command View EVA with the firewall. If you enable HP Command View EVA with port 2372, the installer configures it on the firewall. The pre-installation summary window opens.
18
HP Command View EVA software suite
11. In the Pre-Installation Summary display, verify that your system has sufficient available disk space for the installation. If not, click Cancel. Otherwise, click Install. NOTE: The required disk space displayed in the Pre-Installation Summary dialog shows the size of the files that the installer will load. The size displayed in Add or Remove Programs is determined by Windows. 12. The installation summary window opens. Click Finish. The software components are installed in the directory <system_drive>:\Program Files\ Hewlett-Packard.
NOTE: After installing HP Command View EVA, you can modify the host name without reinstalling HP Command View EVA or any related components.
Custom installation
NOTE: HP SMI-S EVA can be installed independently of HP Command View EVA or HP Command View EVAPerf. However, if HP Command View EVAPerf is not installed, performance data will not be available through HP SMI-S EVA. If you choose to install HP SMI-S EVA separately, and install HP Command View EVA at a later date, you must add the HP Command View EVA IP address (localhost) using the Discoverer tool. See Configuring HP SMI-S EVA to discover HP Command View EVA arrays on page 34 for more information. Use the custom installation to select and install components. 1. 2. 3. Insert the software CD in the drive. Copy the software from the CD. To verify that the software is from Hewlett-Packard and digitally signed, right-click the executable and click Properties. If you see the Digital Signatures tab, the software is from Hewlett-Packard. To further check the software origin, select Details. Double-click HP StorageWorks Command View EVA Software Suite.exe to start the installation. The InstallAnywhere StorageWorks Command View EVA window opens. 5. Select the preferred language from the drop-down menu (English or Japanese) and click OK. The Introduction window opens. NOTE: On an English Windows system, the drop-down menu contains only English; on a Japanese Windows system, the drop-down menu contains both English and Japanese.
4.
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6.
Click Next. The License Agreement window opens.
7.
Read and accept the terms of the license agreement. Click Next.
8.
The Choose Install Set window opens. Click Next.
9.
Select the install folder. For HP Command View EVA, HP Command View EVAPerf, and HP SMI-S EVA, you can customize the install folder on a general-purpose server. NOTE: Do not use spaces or special characters in the install path for HP SMI-S EVA. Click Next.
10. Configure security groups. (See Setting credentials on page 13.) Click Next. 11. The following options are displayed: If you are installing HP SMI-S EVA, the installer checks for default ports 5988 and 5989 (ports that are used to start the CIMOM service). If the default ports are not available, the following message is displayed: 5988 and 5989 ports are not available You are prompted to enter two available port numbers (in the range 60000 and 65536) to continue with the installation. If you are installing the full HP Command View EVA software suite, the installer checks to see if the firewall is enabled on the server. If the firewall is enabled, the following message is displayed: Setup has detected that windows firewall is enabled on the system You are prompted with the option to configure port 2372 for HP Command View EVA with the firewall. If you enable HP Command View EVA with port 2372, the installer configures it on the firewall. The installation summary window opens. 12. Verify the installation summary. Click Install. NOTE: The Required Disk Space displayed in the Pre-Install Summary Dialog shows the size of the files that the installer will load. The size displayed in Add or Remove Programs is determined by Windows. 13. The installation summary window opens. Click Finish.
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Verifying the installation on the management server

To verify that the software was installed successfully: 1. Ensure that: The software icons for HP Command View EVA and HP SSSU appear on the desktop.
An icon for HP Command View EVAPerf appears if selected for installation. The software is available from the Start menu (for example, Start > Programs > HP Command View EVA). 2. 3. Start the software. (See Completing the array configuration on page 51 for more information.) Verify the display of storage system resources in the interface. In the navigation pane, click Hardware and verify the following: New, uninitialized arrays appear as uninitialized storage systems. Previously initialized arrays appear with their names and status. (Select each storage array to view its Properties page.) Previously initialized disk groups, hosts, virtual disks, and other resources appear in the navigation pane.
If information is not displayed properly, see Configuring browser settings on page 47. NOTE: If other installed products are present in the directory where HP Command View EVA is installed, Windows Add or Remove Programs may display the size of the software suite as larger than its original value. This is normal.
Installing the software suite on the management module

If you are an EVA4400 customer and want to use array-based management, you can install HP Command View EVA on the management module as follows: 1. Connect a server with a CD drive to the management module port on the controller enclosure (1, Figure 1 on page 21).
Figure 1 Management module

.
2.
Insert the installation CD in the drive.
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3.
Open a browser and navigate to the WOCP: https://HP EVA storage system IP address: 2373 NOTE: If you are currently running HP Command View 8.x.x or earlier (and management module firmware earlier than 0001.1000), use port 2372. The WOCP login window opens.
4.
Log in as an HP EVA administrator. The default login information is admin for the user name and no password; or, use the modified user name and password you assigned in the WOCP. The WOCP GUI opens.
5.
In the navigation pane, select Update management module firmware. The Update Management Module Firmware window opens.
6. 7. 8.
Click Browse and navigate to the installation CD. Select the ABM.pkg file and click Next step. Follow the online instructions and click Finish. A confirmation window opens.
9.
Click OK. The Management Module Restart in Progress window opens and the image files are loaded. Upon completion, the WOCP login window opens. This step can take several minutes.
IMPORTANT: The management module will restart upon completion of this update. Allow up to 15 minutes to re-establish a browser connection. Do not reseat, restart, or reset the management module during this interval if you are unable to reconnect from your browser.
Verifying the installation on the management module

To verify that the software was installed successfully: 1. Open a browser and navigate to HP Command View EVA: https://EVA storage system IP address:2372 2. 3. Log in using the same login credentials that you use for the WOCP login. Verify that the correct local time is set: a. b. c. On the Initialized Storage System Properties window, select System Options. Select Set time options. Verify that the time displayed in the Current system time box is correct. If it is incorrect, enter the correct time and save your changes.
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Creating users on Windows

NOTE: This section applies only to server-based management. After installing HP Command View EVA, a Windows user with administrator privileges must create accounts for other Windows users and assign them to one of the following groups: HP Storage AdminsMembers have view and manage capabilities for HP Command View EVA and HP SMI-S EVA. HP Storage UsersMembers have view capability only for HP Command View EVA and HP SMIS EVA. These groups are created when you install HP Command View EVA. See your Windows documentation for more information on Windows user groups.
Upgrading HP Command View EVA software

For details about supported upgrade paths, see Table 2.1, HP Command View EVA upgrade support, in the HP StorageWorks Enterprise Virtual Array Compatibility Reference. IMPORTANT: HP recommends that you close all applications before starting the HP Command View EVA upgrade. The server reboots during the upgrade. For unsupported upgrade paths, the previous version must be removed first. After removing the previous version, the following error message may appear when installing the latest version of HP Command View EVA:
A previous Master Installer version has been detected on the system. Uninstall the previous version and retry the installation.
If this message is displayed, do the following: 1. 2. Go to the directory Program Files\Common Files\InstallShield\Universal. Locate any directories named HP_MasterInstallerXX and delete them. There may be a directory for each previous version of HP Command View EVA that was installed on the system. 3. Continue with the HP Command View EVA installation.
For supported upgrade paths, you do not have to remove the earlier version before upgrading to the latest version of HP Command View EVA. During the upgrade, the following message is displayed:
IMPORTANT: The installer has detected an earlier version of HP Command View EVA. The following actions will be performed during upgrade: - The earlier version will be removed. - The system will be rebooted. - The HP Command View EVA installation will be initiated after reboot.
23
Note: Back up your existing Command View EVA configuration files and close all open applications before proceeding with the upgrade process. Choose from one of the following options: Select OK to continue with upgrade. Select Cancel to Exit the installation The HP Command View EVA installer requires a reboot. Close all other applications and click OK.
To continue with the upgrade, ensure that all other applications are closed, and then click OK. All software components that were installed with the earlier version are upgraded to the latest version. If limited software components were installed with the earlier version, select the additional software components when prompted during the upgrade.
Backup file locations

Table 1 on page 24 lists the locations of the HP Command View EVA backup files. NOTE: During the upgrade, HP SMI-S CIMOM and EVA Provider files are restored from the directory <SMIS_INSTALL_DIR>\SMIS_<Installed version>\_bkp_<SYS_DATE_TIME> to the directory <SMIS_INSTALL_dir>. Table 1 Backup file locations Files
HP Command View EVA and EVAPerf performance history backup HP SMI-S EVA backup and restore configuration files: cxlog4j.properties cxws.properties EVA Provider files: evaProvider.properties indication.cfg LifeCycleIndication.cfg log4j.properties <SMIS_INSTALL_DIR>\SMIS_<Installed version>\ _bkp_<SYS_DATE_TIME>\SMI-S\EVAProvider
Location
CVEVA_<Installed Version>\_bkp_<SYS_DATE_TIME>\
<SMIS_INSTALL_DIR>\SMIS_<Installed version>\ _bkp_<SYS_DATE_TIME>\SMI-S\CXWSCimom
24
Removing the software suite

NOTE: This procedure applies to server-based management only. You cannot remove HP Command View EVA from the management module. HP Command View EVAPerf performance data is retained in the performance_history folder when you remove the software suite. See Retaining HP Command View EVAPerf performance data on page 25 for more information. If you are removing HP Command View EVA from one drive and installing it on another drive, after you remove it, HP recommends that you reboot the server to clear services that may still be running. To remove the software suite: 1. Select HP StorageWorks Command View EVA software suite in Add or Remove Programs, and then click Remove. The InstallAnywhere window opens. 2. Click Next. The Uninstall Options window opens. 3. 4. Select Complete Uninstall, which removes all installed components from the server. Click Uninstall. When removal is complete, the summary information window opens. 5. 6. Click Finish. After removing HP Command View EVA, reboot the server.
Retaining HP Command View EVAPerf performance data

When running HP Command View EVA 9.0 or later (including HP Command View EVAPerf), the performance history of HP Command View EVAPerf is retained by default, when you remove the software. The performance history is available at:
<install_dir>\CVEVAxx_bkp_<date_time>\EVA Performance Monitor\performance_history
If you are running HP Command View EVA 8.x or earlier (including HP Command View EVAPerf) and the performance history folder contains any files or folders, you are prompted to retain the performance history. Select one of the following options: Click yes to retain the performance history. Click no to remove the performance history folder. If you choose to keep the performance history, the following message is displayed when software removal is complete: Unable to remove directory: <install_dir>\EVA Performance Monitor.
25
Removing individual components

NOTE: This procedure applies only to server-based management. To remove individual components: 1. Select HP StorageWorks Command View EVA software suite in Add or Remove Programs, and then click Remove. The InstallAnywhere window opens. 2. Click Next. The Uninstall Options window opens. 3. 4. Select Uninstall Specific Feature. Select the components to be removed and click Uninstall. When removal is complete, the summary information window opens. 5. Click Finish.
Downgrading HP Command View EVA

To downgrade to an earlier version of HP Command View EVA: 1. 2. Remove the current version of HP Command View EVA from the management server. Install the applicable earlier version of the software.
See the HP StorageWorks Enterprise Virtual Array Compatibility Reference for supported downgrade paths.
26
3 HP Command View EVAPerf

This chapter applies primarily to server-based management. HP Command View EVAPerf is not directly available with array-based management. However, to enable performance monitoring with array-based management, you can install HP Command View EVAPerf on a host or server with a Fibre Channel connection to the array. For more information about using HP Command View EVAPerf, see the HP StorageWorks Command View EVA User Guide.
Installing HP Command View EVAPerf

To install HP Command View EVAPerf: 1. 2. Insert the software CD in the drive. Double-click HP StorageWorks Command View EVA Software Suite.exe to start the installation. The InstallAnywhere StorageWorks Command View EVA window opens. 3. Select the preferred language from the drop-down menu (English or Japanese) and click OK. The Introduction window opens. NOTE: On an English Windows system, the drop-down menu contains only English; on a Japanese Windows system, the drop-down menu contains both English and Japanese. 4. Click Next. The License Agreement window opens. 5. 6. 7. Read and accept the terms of the license agreement. Click Next. Do one of the following: To install both the client and the server, select Enterprise Virtual Array Performance Monitor and click Next. To install the server only, select Server and deselect Client. Click Next. To install only the client, select Client and deselect Server. Click Next. CAUTION: If you install both the Enterprise Virtual Array Performance Monitor client and server, you cannot remove either the client or the server individually.
27
8.
Select the install folder and click Next. For HP Command View EVAPerf, you can customize the install location on a general-purpose server. The Security Groups Configuration window opens.
9.
Click Next. The Pre-Installation Summary window opens.
10. Click Install. The installation begins. When installation is complete, the Install Complete window opens. 11. Click Done to exit. 12. To verify that the software was installed successfully, confirm that the software icon for HP Command View EVAPerf appears on the desktop.
28
HP Command View EVAPerf
4 HP Storage System Scripting Utility

HP SSSU is installed automatically with HP Command View EVA on the management server (server-based management). You can also install the utility on a host with network access to HP Command View EVA (array-based management).
Installing HP SSSU on a host

To install the utility on a host: 1. Insert the HP SSSU CD in the drive on the host. NOTE: Use the following command to mount the CD on an HP OpenVMS host: $ mount/media_format=cdrom/undefined_FAT=fixed:none:8192/over= id <HOSTNAME>$DQA0: For example: $ mount/media_format=cdrom/undefined_FAT=fixed:none:8192/over= id IA641$DQA0:
29
2.
Select the executable for the applicable operating system (Table 2 on page 30). Table 2 CD executables directory structure and filenames Directory
SSSU VMS SSSU_VMS_IA64.EXE sssu_hpux_ia64 hp_ux sssu_hpux_parisc tru64 ibm_aix sssu_tru64 sssu_aix sssu_linux_ia64 linux sssu_linux_x64 sssu_linux_x86 sssu_win_amd64.exe windows sssu_win_ia64.exe sssu_win_x86.exe sun_os EVAInfo hp_ux sssu_sunos evainfo_HPUX_11_11_PARISC1 evainfo_HPUX_11_31_IA64 evainfo_HPUX_11_31_PARISC evainfo_LINUX64_ITANIUM2 evainfo_LINUX_AMD643 linux evainfo_LINUX_INTEL324 evainfo_RHEL5LINUX_AMD645
1 2 3 4 5
Subdirectory
Executable filenames
SSSU_VMS_ALPHA.EXE
Also works on version 11.23. Works on 64bit versions of SUSE 10, RHEL 4, and RHEL 5. Works on 64bit AMD versions of SUSE 10 and RHEL 4. Works on 32bit versions of SUSE 10, RHEL 4 and RHEL 5. Works on 64bit AMD versions of RHEL 5.
3.
Follow the instructions online to complete the installation.
Verifying the installation

To verify that the HP SSSU software was installed correctly, verify that the software icon on the desktop. appears
30
HP Storage System Scripting Utility
NOTE: If you installed the software on a client server, the software icon will not be visible.
Using HP SSSU on Windows

HP SSSU requires VC redistributable packages on Windows. See the HP Storage System Scripting Utility section in the latest HP Command View EVA Release Notes for links to the current versions of the packages.
31
32
HP Storage System Scripting Utility
5 HP SMI-S EVA
This chapter describes how to configure HP SMI-S EVA after installation of the HP Command View EVA software suite. NOTE: If you have layered applications requiring HP SMI-S EVA, you can install the HP SMI-S EVA component on any server that is either connected to the EVA/SAN or has access to HP Command View EVA via the Ethernet. You can access the array-based version of HP Command View EVA using the Discoverer tool. See Configuring HP SMI-S EVA to discover HP Command View EVA arrays on page 34 for more information.
Configuring HP SMI-S EVA after installation

By default, the -Xmx value in the CxwsCimomService.cfg file is set to 1024m, but this may not always be the correct value. To determine the correct value for -Xmx, perform the following procedure immediately after installing the software suite. CAUTION: HP recommends that you exercise caution when modifying these parameters. To adjust memory usage or other JVM options: 1. Check the default parameters in the CxwsCimomService.cfg file. This file contains the Java options (in the JAVA_OPTIONS section) used by CIMOM and is located at: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\config\ CxwsCimomService.cfg The default parameters in the CxwsCimomService.cfg file are: -Xms128m (Minimum Heap Memory Usage in mb) -Xmx1024m (Maximum Heap Memory Usage in mb) 2. On the command line, enter <install_drive>:\Program Files\Hewlett-Packard\ SMI-S\CXWSCimom\jre\bin\java -Xmx1024m -version. If the Java version number is returned, the default value of 1024m for -Xmx is correct. If the Java version number is not returned, retry the command using lower values until the Java version number is returned. Add the value that returned the Java version number as the -Xmx value in the CxwsCimomService.cfg file located in the directory <install_drive>:\Program Files\HewlettPackard\SMI-S\CXWSCimom\. After changing the CxwsCimomService.cfg file, restart the HP StorageWorks CIM Object Manager service.
3.
4.
33
5.
Verify that the following files are available: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\ lib\hpEVA.jar <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\ lib\SALEva.jar <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\ lib\SALCommon.jar <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\libnative\WindowsAuthenticator.dll <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\libnative\WindowsEventLoggingUtil.dll <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\ lib-native\Indication.dll <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin\ ccbgn.cfg <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\jre\ bin\ccbgn.cfg
Configuring HP SMI-S EVA to discover HP Command View EVA arrays

HP SMI-S EVA includes a Java-based CLI Discoverer tool that enables discovery of arrays managed by both the array-based and server-based management implementations of HP Command View EVA. Use the Discoverer tool to: Add or remove an array-based or server-based IP address to HP SMI-S EVA. Perform a custom installation of HP SMI-S EVA only. If you plan to install HP Command View EVA later, you must still add a localhost address to complete the HP SMI-S EVA installation. View existing array-based or server-based IP addresses from HP SMI-S EVA. The Discoverer tool lets you perform these tasks in both interactive and noninteractive modes. See Using Discoverer modes on page 35 for more information.
Importing Single Sign-on trust certificates with the Discoverer tool

To import a Single Sign-on certificate with the Discoverer tool: 1. Enter the management server credentials. 2. Enter the management server IP address. The Single Sign-on trust certificate is automatically imported after the management server IP address is added to the Discoverer tool. If HP SMI-S EVA cannot connect to the management server IP address, the Discoverer tool adds the IP address to HP SMI-S EVA and the following warning message appears:
WARNING: IP is added into SMIS successfully but SSO certificate import to CV has failed. Please import the certificate manually.
If this message appears, import the Single Sign-on trust certificate manually to ensure that HP SMI-S EVA and HP Command View EVA can communicate.
34
HP SMI-S EVA
Manually importing a Single Sign-on Trust Certificate

To manually import a Single Sign-on Trust Certificate: 1. Launch HP Command View EVA from the server on which HP SMI-S EVA is installed. 2. Navigate to Server Options > Other application trust relationships. 3. Locate the Single Sign-on Trust Certificate in the following directory: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\config\ HPSMISSSO.cert
HP SMI-S EVA caching and performance

Due to the time required for initial cache building, applications using HP SMI-S EVA do not have immediate access to EVA configuration details after the management server IP address is added to the Discoverer tool. Data-completion time depends on the number of arrays and objects being discovered. Use the GetArrayRefreshStatus tool included with HP SMI-S EVA to retrieve the status of cache building. Due to initial cache-building time, frequently adding or removing the IP address is not recommended. See Using the GetArrayRefreshStatus tool on page 44 for more information. IMPORTANT: The Discoverer tool and the HP SMI-S EVA server do not recognize IP addresses that cannot be reached on the network. When an IP address is added to HP SMI-S EVA, HP SMI-S EVA will try to connect to HP Command View EVA. If the IP address cannot be reached or if HP SMI-S EVA cannot find a management server to communicate with, HP SMI-S EVA will try to connect to the IP address three times every 30 minutes. Adding unreachable or invalid IP addresses to the Discoverer tool has a negative performance impact on HP SMI-S EVA.
Using the Discoverer tool

The Discoverer tool has both interactive and non-interactive modes and is located in the following directory: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\bin.
Using the Discoverer tool in interactive mode.

1. 2. To start the Discoverer tool, execute discoverer.bat. Enter the HP SMI-S EVA server details in the following format: http://IP_address:SMIS_HTTP_port_number For example, to have the Discoverer tool connect to HP SMI-S EVA running on local host port 5988, enter the IP address, the local host port number and click Enter as follows: http://15.154.59.192:5988 3. Enter your HP SMI-S EVA user name and password.
35
NOTE: The password is masked, so nothing is displayed. Once connected to HP SMI-S EVA, the following options are displayed:
1. 2. 3. 0. Add a CV IP: Remove a CV IP: Get the list of CV IPs: Exit
In the following example, the user chose option 1. Add a CV IP and responded to the following prompts:
Please enter your choice :1 Enter the IP address of CommandView : Enter the CommandView username : Enter the CommandView password : Operation in progress....Please wait.... Operation successful!!
Using the Discoverer tool in noninteractive mode

Use the following syntax when using the Discoverer tool in noninteractive mode: Usage: -h <hostname_url_or_IP_address> -u username -p password [-a ipaddress -cvusername <cvusername> -cvpassword <cvpassword> [-r ipaddress] [-l] Command examples: To add an IP address: Discoverer -h http://15.154.59.192:5988 -u elastigirl -p gemini10 -a 15.154.59.192:5988 -cvusername pacman -cvpassword noway To remove an IP address: Discoverer -h http://15.154.59.192:5988 -u elastigirl -p gemini10 -r 15.154.59.192 To list the IP addresses: Discoverer -h http://15.154.59.192:5988 -u elastigirl -p gemini10 l
Managing users in HP SMI-S EVA

By default, all HP Command View EVA users are HP SMI-S EVA users. See Creating users on Windows on page 23 for more information.
CIM client connection to the management server

If you are using SSL mode, the SSL certificate on the management server must be made available on the HP SMI-S EVA client to establish a CIM connection with the management server. This is required
36
HP SMI-S EVA
only if your client application requires a secure connection over SSL and does not use a trust-all certificate manager. This certificate is available in client.pem and is converted as a trust file with the name hpSMIS.trust. All certificates are located in the following directory: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom NOTE: Use the following procedure only if your client application requires a secure connection over SSL and does not use a trust-all certificate manager. By default, HP Storage Essentials and HP Systems Insight Manager use a trust-all certificate manager, but you can configure them to authenticate each connection against certificates in their truststore. For Java-based clients: 1. 2. Copy the hpSMIS.trust file located in <install_drive>:\Program Files\ Hewlett-Packard\SMI-S\CXWSCimom\ to the CIM client machine. On the CIM client machine, specify the following options to connect to the HP SMI-S EVA server using SSL mode: java -Djavax.net.ssl.trustStoreType=jks -Djavax.net.ssl.trustStore= hpSMIS.trust 3. Change the classpath variable to include the directory for the hpSMIS.trust file.
The non-Java-based clients must use client.pem to connect to the management server.
Importing the HP SIM SSL certificate for indication delivery

To deliver indications to an HP SIM central management server that is configured for indication delivery in CIMOM: 1. 2. 3. Copy the certificate from the HP SIM central management server to the system where the CIMOM is installed. From a command window, navigate to the directory <install_drive>:\Program Files\ Hewlett-Packard\SMI-S\CXWSCimom\bin. Run the following script: importSIMCert.bat. Use the following syntax: prompt> importSIMCert.bat -cert SIM_CMS_certificate_name_with_path> [-alias <key_alias>] NOTE: The value of <key_alias> must be different for each certificate imported into the keystore.
Configuring CIM indications

For CIM, you can configure lifecycle and alert indications.
37
Lifecycle indication
You can modify the LifeCycleIndication.cfg file to configure lifecycle indicators. The file is located in the directory <install_drive>:\Program Files\Hewlett-Packard\SMI-S\ EVAProvider\config. Table 3 on page 38 describes the lifecycle configurable properties. Table 3 Configurable properties in LifeCycleIndication.cfg Property Default value
FALSE
Description
Disables the life cycle indication. To enable, set the value to TRUE. Enables the life cycle indication for the virtual disk. To disable, set the value to TRUE. Enables the life cycle indication for the array. To disable, set the value to TRUE. Enables the life cycle indication for the FC_port. To disable, set the value to TRUE. Provider polls periodically to generate the life cycle indication. This interval is measured in minutes.
LifeCycleIndication.Enable LifeCycleIndication.Disable.Vdisk LifeCycleIndication.Disable.Array LifeCycleIndication.Disable.FCport LifeCycleIndication.PollingInterval
FALSE
FALSE
FALSE
10
For example, the following line in LifeCycleIndication.cfg enables lifecycle indicators for storage volumes: LifeCycleIndication.Disable.Vdisk=FALSE HP SMI-S EVA supports lifecycle indications for the following array elements: VdiskModeled as CIM_StorageVolume. Supports lifecycle indications for creating, modifying, and deleting instances. ArrayModeled as CIM_ComputerSystem. Supports lifecycle indications for instance modification. FCPortModeled as CIM_FCPort. Supports lifecycle indications for instance modification. To customize the lifecycle indication Supports customizing the lifecycle indication features using the configuration file. To enable or disable lifecycle indication By default, lifecycle indication is disabled by setting LifeCycleIndication to FALSE. To enable life cycle indication, set its value to TRUE. To enable or disable lifecycle indication for Vdisk, Array, or FCPort Lifecycle indication is enabled by default for the supported elements. To disable life cycle indication, set its value to FALSE: LifeCycleIndication.Disable.Vdisk=FALSE LifeCycleIndication.Disable.Array=FALSE LifeCycleIndication.Disable.FCport=FALSE To configure the Polling Interval
38
HP SMI-S EVA
Polling is done in 10-minute intervals by default. To change the interval, set the value in minutes for LifeCycleIndication.PollingInterval.
Alert indication
NOTE: Alert indications are not supported for array-based management. Use the file Indication.cfg to configure alert indications. This file is located at: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\config. Table 4 on page 39 describes the configurable properties in Indication.cfg. Table 4 Configurable properties in Indication.cfg Property
LogLevel LogFileSize
Default value
1 250
Description
Set to 0 for ERROR-level logging; set to 1 for INFO-level logging; set to 2 for DEBUG-level logging. Maximum size of theIndication.log file, in KB. Controls the source IP address of the SNMP trap. Use the comma (,) to set more than one IP address. If this property value is blank, SNMP traps are accepted from any IP address.
SnmpAgtIps
For example, the following line in the file Indication.cfg produces debug logs: LogLevel=2
Other configuration and usage information

This section contains additional information about configuring and using HP SMI-S EVA.
Configuring HP SMI-S EVA to generate alerts using HP Insight Remote Support

After installing HP Insight Remote Support, you must configure HP SMI-S EVA to generate alerts. Use the desta tool to add the host to the HP Insight Remote Support SNMP list; then run the commands desta SNMP off and desta SNMP on. You must configure HP SMI-S EVA to generate alerts using HP Insight Remote Support if either of the following situations occurs: You install HP Insight Remote Support and the HP Command View EVA software suite on the same management server for the first time. You observe that events are listed in the HP Insight Remote Support user interface, but alert indications are not received through the HP SMI-S EVA client. To configure HP SMI-S EVA to generate alerts using HP Insight Remote Support: 1. 2. Open a command window (C:\) on the management server. Change to the directory where HP Insight Remote Support is installed. (Typically, the directory is <install_drive>:\Program Files\Hewlett-Packard\svctools\common\bin.)
39
3.
Enter the following commands at the system prompts:

<install_drive>:\Program Files\Hewlett-Packard\svctools\common\bin> desta snmp off Do you really want to turn off SNMP service trap notification [Yes]: yes SNMP Service Trap notification is now disabled.
4.
Enter the following commands at the system prompts:

<install_drive>:\Program Files\Hewlett-Packard\svctools\common\bin> desta snmp on Which host(s) should receive service traps for logged calls (comma-separated)[127.0.0.1]: 127.0.0.1 Which Trap type to use(Enter 2 or 3) [null]: 3 SNMP Service Trap notification is now enabled.
SMI-S supports both type 2 and 3 traps. The desta snmp command enables or disables support notification to management applications. All HP Insight Remote Support clients (such as HP Systems Insight Manager and HP OpenView Operations) using SNMP notification from HP Insight Remote Support will be affected momentarily when you execute the desta snmp off command. HP Insight Remote Support clients using other notification mechanisms (such as SMTP) will not be affected. For more information on notification mechanisms that will not be affected, see your HP Insight Remote Support documentation.
Configuring HP SMI-S EVA logging using the dynamic log-level setting tool
The dynamic log-level setting tool enables you to change the log levels of both the CIMOM and HP SMI-S EVA Provider without restarting the service. NOTE: The log levels are ALL, DEBUG, ERROR, INFO, WARN, OFF. The log levels are case sensitive. Specify the desired log level using only uppercase characters. After you change the log level, it may take a few minutes for the changes to take effect.
To change the log level: 1. Open a command prompt window (C:\). 2. 3. Set the path to the specified directory, as shown in the following example: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin Enter the Set_LogLevel command, as shown in the following example: cscript Set_LogLevel.vbs <loglevel> After you enter the CIMOM and HP SMI-S EVA Provider Set_LogLevel command, the log level is set to the desired log level. A message similar to the following is displayed: Log Level Set to: log level For example: if you enter the following: C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin>cscriptSet_LogLevel.vbs ALL the following output is displayed: Set_LogLevel.vbs ALL
40
HP SMI-S EVA
Installer log files

The following logs are available in the directory in which HP SMI-S EVA is installed: HP_StorageWorks_SMI-S_EVA_InstallLog.log HP_StorageWorks_SMI-S_CIMOM_InstallLog.log
Using the CollectLogs tool

The CollectLogs tool enables you to archive all log and configuration files required for debugging to a temporary folder you specify. To archive the files: 1. Open a command prompt window (C:\). 2. Set the path to the specified directory, as shown in the following example: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin 3. Enter the cscript CollectLogs command, as shown in the following example: cscript CollectLogs.vbs After you enter the CIMOM and HP SMI-S EVA Provider CollectLogs command, a message similar to the following is displayed: Information collected successfully Location: C:\Program Files\HewlettPackard\SMI-S\Zip_Folder_Name For example, if you enter the following: C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin>cscript CollectLogs.vbs The following: output is displayed: Information collected successfully Location: C:\Program Files\HewlettPackard\SMI-S\support_ d200896_t105335.zip
Ensuring successful restart of CIMOM

To verify that the CIMOM service has restarted successfully: 1. Open the cxws.log file, which is in the the directory <install_drive>:\Program Files\ Hewlett-Packard\SMI-S\CXWSCimom\logs. For example, in the cxlog4j.properties file, if the log level is set to INFO, then the log file contains the following information:
[071127 17:32:58 [071127 17:32:58 [071127 17:32:58 [071127 17:32:58 main main main main StartCXWS] HTTP service started StartCXWS] AliveThread is started and is running StartCXWS] Cimom Service is started StartCXWS] ProviderLoader is started
2.
Verify that the timestamps are from the latest restart. If yes, then CIMOM has restarted successfully.
Other CIMOM server configurable properties

Table 5 on page 42 describes CIMOM properties that can be configured in the following file:
41
<install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\config\ cxws.properties Table 5 CIMOM server configurable properties Property

enableHttp FALSE TRUE enableHttps FALSE cxws.https.port 5988 Disables CIMOM from handling HTTPS requests. Port at which CIMOM listens for HTTP requests; default is 5988. Port at which CIMOM listens for HTTPS requests; default is 5989. Time interval (in seconds) at which CIMOM tries to re-register for SLP. Disables CIMOM from handling HTTP requests. Enables CIMOM to handle HTTPS requests.
Value
TRUE
Description
Enables CIMOM to handle HTTP requests.
cxws.https.port
5989
cxws.slpRegistrationLifetime
360
Other EVA Provider configurable properties

Table 6 on page 42 describes the EVA Provider properties that can be configured in the following file: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\ evaProvider.properties Table 6 EVA Provider configurable properties Property
refreshPeriod discoveryPeriod
Value
1800 120
Description
Interval (in seconds) at which the cache is refreshed. Interval (in seconds) at which the state of the arrays is refreshed. Specifies that online disks will be used to create a storage pool. Specifies that nearline disks will be used to create a storage pool. No disk failure protection while creating a storage pool (default). Single protection level while creating a storage pool. Double protection level while creating a storage pool. Threshold percentage for occupancy alarm; default is 90. No disk failure protection while creating a storage pool with tub drives (default).
online provider.eva.provisioning.pool.diskType nearonline none provider.eva.provisioning.pool.diskFailureProtection single double provider.eva.provisioning.pool.occupanyAlarmLevel provider.eva.provisioning.tubpool.diskFailureProtection 90
none
42
HP SMI-S EVA
Property
Value
single double
Description
Single protection level while creating a storage pool with tub drives. Double protection level while creating a storage pool with tub drives. Threshold percentage for occupancy alarm for pools with tub drives; default is 90. Set this property to 0 if Allocated Pool is not required. Set this property to 1 if volumes will be created synchronously. Set this property to 0 to disable validation for minimum pool size during pool creation. Set this property to 1 if the SpaceConsumed parameter in the StoragePool field is calculated as a sum of the individual virtual disks (StorageVolume) comprising the pool. By default, SpaceConsumed is allocated from the usedstoragespacegb, as returned by HP Command View EVA. Set this property to 6 to enable maximum logging for the SAL component of the HP SMI-S EVA Provider. The HP SMI-S EVA Provider considers that the RAID level is sent by the client application. By default, HP SMI-S EVA Provider uses the RAID level of the source virtual disk or existing snapshot when creating snapshots.
provider.eva.provisioning.tubpool.occupanyAlarmLevel provider.eva.allocatedPoolReq provider.eva.syncVolumeCreation provider.eva.validateMinPoolSize
90 1 0
provider.eva.calculateUsedPoolSizeFromVDisks
provider.sal.MaxSupportedLogLevel
0 provider.eva.defaultRaid 1
Restarting the CIMOM service

The CIMOM service restarts automatically after a failure. No manual configuration is required for restarts after a successful installation.
Additional tool information

This section contains additional tool information.
Using the CLIRefresh tool

This tool provides a CLI interface to update cache data. Any operation performed on EVAs outside HP SMI-S EVA may not be reflected in the cache data until the next refresh. Use this tool to trigger the refresh immediately.
43
NOTE: If you make changes to any objects used between two storage systems (for example, changes in DR groups), you must refresh each storage system. The time required for a cache update depends on the array's size.
To update cache data: 1. 2. 3. Open a command prompt window (C:\). Set the path to the specified directory, as shown in the following example: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin Execute the CLIRefreshTool.bat command script. Enter the host IP, user name, and password, and select the array when prompted. An example follows:
C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin> CLIRefreshTool.bat Enter the internet address of the host in the format- http://HOSTNAME:http://localhost Enter the username: UserName Enter the password: password NameSpace:/root/eva/
NOTE: The password is not masked. Sample output follows:

SELECT A STORAGE SYSTEM
(1)---> (2)---> (3)---> (2)--->
DEXL_FDB0 LE22110 LE47F10 XLB340
(0)---> EXIT Enter your choice:1 Choice entered:1 Refreshing:DEXL_FDB0 Refresh of the Storage System: DEXL_FDB0 started Refresh of the Storage System: DEXL_FDB0 is complete
Using the GetArrayRefreshStatus tool

Use the GetArrayRefreshStatus tool to obtain the following values: Cache initialization state Cache refresh status Cache refresh completion percent
44
HP SMI-S EVA
NOTE: The HPEVA_ArrayRefreshStatus class uses only EVAs that are in a good state when calculating refresh percentages. To obtain the values using GetArrayRefreshStatus: 1. 2. 3. Open a command prompt window (C:\). Set the path to the specified directory, as shown in the following example: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin Execute the following command: C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin> GetArrayRefreshStatus.bat <SMI-S_username> <SMI-S_password> The result is:
C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\bin> GetArrayRefreshStatus.bat username password This tool can be used to know cache refresh status of EVA Provider. This queries the HPEVA_ArrayRefreshStatus class of EVA provider to get the details. HPEVA_ArrayRefreshStatus considers only the EVAs that are in Good state for 'Refresh Percentage calculation'. Following Table Gives the value Map for the RefreshStatus used in HPEVA_ArrayRefreshStatus Provider ================================================================ RefreshStatus Values map (Value - Description) ================================================================ 0 1 2 3 4 5 Initial Refresh In Progress Initial Refresh Completed, Cache upgrade in progress Initial Refresh Completed SAL Cache state is idle, no update is in progress EVA STATE UNMANAGED EVA STATE NOT GOOD
==============START OF HPEVA_ArrayRefreshStatus INSTANCES======== // enumerating "\\root\\eva:HPEVA_ArrayRefreshStatus" // 4380 bytes instance of HPEVA_ArrayRefreshStatus as $hpeva_arrayrefreshstatus0 { Provider = "ArrayRefreshStatus Provider"; // key SystemWWN = { "50001FE1500980F0", "50001FE150098DD0" }; RefreshStatus = { 3, 3 }; CacheRefreshProgressPercent = 100; isCacheInitialised = true; ProxyCommandViewIPs = { "15.154.56.156" }; };
==============END OF HPEVA_ArrayRefreshStatus INSTANCES==========
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Removing HP SMI-S EVA

When removing the HP SMI-S EVA Provider, the following actions occur: 1. The HP SMI-S EVA Provider installer checks for the number of HP SMI-S providers registered, which is the component count. 2. During HP SMI-S EVA component removal: If the HP SMI-S CIMOM component count is greater than one, the count is reduced by one; if the HP SMI-S CIMOM component count equals one, the component is removed completely. If the HP SMI-S EVA Provider component count is greater than one, the count is reduced by one; if the HP SMI-S EVA Provider component count equals one, the component is removed completely. To remove HP SMI-S EVA: 1. Select HP StorageWorks Command View EVA software suite in Add or Remove Programs and click Remove. The InstallAnywhere window opens. 2. 3. Click Next. Select Uninstall Specific Feature. The Features window opens. 4. Select the HP SMI-S EVA component, and click Uninstall. When removal is complete, the summary information window opens. 5. Click Finish.
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HP SMI-S EVA
6 Browser and array configuration setup

This section describes the recommended browser settings for Internet Explorer and Mozilla.
Configuring browser settings

HP Command View EVA requires certain browser settings. Configure your browser as described in this section; otherwise, the HP Command View EVA user interface will not work properly.
Internet Explorer settings

For server-based management
HP recommends that you configure the management server with the security settings appropriate for your environment, and browse to the management server from a client machine using Internet Explorer settings appropriate for HP Command View EVA. In Windows environments, you may not be able to achieve the proper Internet Explorer settings on a management server with Microsoft's IEESC or other policy-enforced preconfigured settings. If you are browsing from an IEESC-configured management server, you must remove IEESC and manually configure Internet Explorer with the required HP Command View EVA browser settings.
For array-based management

You must configure the server you are using to access HP Command View EVA with the browser settings noted in this section. Table 7 on page 47 describes the browser settings for Internet Explorer. The settings are not all-inclusive; only those settings that apply to HP Command View EVA are listed. If a setting appears in bold, you must configure the setting as described. Table 7 Internet Explorer settings Menu option Setting Value
Medium View Text Size This setting may affect the screen resolution setting. If it distorts HP Command View EVA page layouts, select a text size that enables text to fit in tables in the content pane.
Tools > Internet Options > General AutomaticallyFor a homogeneous EVA environment (EVA arrays only) NeverFor a heterogeneous EVA environment (EVA and HSG80 arrays)
Temporary Internet Files > Settings
Check for newer versions of stored pages
47
Menu option
Setting
Amount of disk space to use Use Windows colors
Value
10 MB (minimum) Selected Selected Latin-based
Colors Use hover color Fonts Language script
Tools > Internet Options > Security > Local Intranet > Custom Level Automatic prompting for file downloads Downloads File download Font download Java VM Java permissions Access data sources across domains Allow META REFRESH Allow scripting of Internet Explorer web browser controls Allow script-initiated windows without size or position constraints Allow web pages to use restricted protocols for active content Miscellaneous Display mixed content Open files based on content, not file extension Software channel permissions Submit nonencrypted form data Use pop-up blocker User data persistence Websites in less privileged web content zone can navigate into this zone Active scripting Scripting Scripting of Java applets User authentication Logon Enable Automatic logon only in Intranet zone Enable Enable Enable Low safety Prompt Enable Enable Enable Prompt Enable Enable Low safety Enable Disable Disable Enable Enable
Tools > Internet Options > Privacy Accept All Cookies Settings Pop-up Blocker Not selected Bar at the very bottom of the scale
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Browser and array configuration setup
Menu option
Setting
Value
Tools > Internet Options > Connections Local Area Network (LAN) Settings Configure to enable browsing to the management server on which HP Command View EVA is installed Settings will vary based on your local network configuration
Tools > Internet Options > Advanced Disable script debugging (Internet Explorer) Disable script debugging (Other) Display a notification about every script error Browsing Enable third-party browser extensions (requires restart) Enable visual styles on buttons and controls in web pages Reuse windows for launching shortcuts Show friendly HTTP error messages Enable Automatic Image Resizing Play animations in web pages Multimedia Show pictures Smart image dithering Check for server certificate revocation Check for signatures on downloaded programs Do not save encrypted pages to disk Use SSL 2.0 Security Use SSL 3.0 Warn about invalid site certificates Warn if changing between secure and not secure mode Warn if forms submittal being redirected VM JIT compiler for virtual machine enabled (requires restart) Selected Selected Not selected Selected Not selected Selected Selected Selected Selected Selected Selected Selected Selected Not selected Selected Selected Not selected Selected Selected Selected
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Mozilla browser settings

Table 8 on page 50 describes the browser settings for Mozilla. The settings are not all-inclusive; only those settings that apply to HP Command View EVA are listed. If a setting appears in bold, you must configure the setting as described. The recommended settings generally enable the browser to display HP Command View EVA fonts and page layouts correctly. Many UNIX environments, however, do not handle fonts and page layouts consistently, so you may want to make adjustments to obtain the most readable HP Command View EVA page layouts. For example, setting your browser for large fonts may cause the HP Command View EVA property tables to appear crowded and unreadable. If this occurs, reduce the font size for your browser. NOTE: ToolTips are not available in Mozilla. Table 8 Mozilla browser settings Menu option Setting Value
Edit > Preferences > Appearance Fonts Allow documents to use other fonts When a web page specifies its own colors and background, always use the colors and background specified by the web page Selected
Color
Selected
Edit > Preferences > Privacy & Security Cookie Acceptance Policy Cookies Cookie Lifetime Policy Image Acceptance Policy Images Animated images should loop Pop-Up Windows Forms > Forms Manager Passwords > Encrypting versus Obscuring SSL > SSL Protocol Versions SSL > SSL Warnings Validation > OCSP Block unrequested pop-up windows Save form data from web pages when completing forms Use encryption when storing sensitive data Enable SSL version 2 Enable SSL version 3 All options Set Mozilla to use OCSP as follows As many times as the image specifies Not selected Selected Not selected Selected Selected Not selected Do not use OCSP for certificate validation Accept cookies normally Accept all images Allow all cookies
Edit > Preferences > Advanced
50
Menu option
Features that help interpret web pages Scripts & Plug-Ins
Setting
Java Enable Javascript for Navigator Allow scripts to Cache
Value
Selected Selected Select all options 10 MB When the page is out of dateFor a homogeneous EVA environment (EVA arrays only) NeverFor a heterogeneous EVA environment (EVA and HSG80 arrays)
Cache > Set cache options
Compare the page in cache to the page on the network
Link Pre-Fetching
Prefetch web pages when idle, so that links in web pages designed for prefetching can load faster Configure to enable browsing to the management server on which HP Command View EVA is installed HTTP 1.0 Keep alive HTTP 1.0 Keep alive
Not selected
Configure Proxies to Access the Internet HTTP Networking > Direct Connection Options HTTP Networking > Proxy Connection Options
Settings will vary based on your local network configuration Selected Selected Selected Selected
Refreshing the browser

After you upgrade HP Command View EVA, refresh the browser: In Internet Explorer, press Ctrl+F5. In Mozilla, press Shift and click Reload simultaneously.
Completing the array configuration

To complete the array configuration: Browse to HP Command View EVA. Verify the communication path between the management server and the array. Configure array access. Initialize the array. Obtain a license key.
Browsing to server-based HP Command View EVA

1. 2. Open a browser. Using the network name or IP address of the server on which HP Command View EVA is installed, enter: https://server_name or IP_address:2372
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The HP Command View EVA login window opens. 3. Enter a valid user name and password, and click Logon. Valid user names are members of the appropriate local or domain group on the management server. The HP Command View EVA user interface opens.
Browsing to array-based HP Command View EVA

1. 2. Open a browser. Using the network name or IP address of the HP EVA4400 storage array, enter: https://array_name or IP_address:2372 The HP Command View EVA login window opens. 3. Enter a valid user name and password. This is the same user name and password to log onto the WOCP on the array. See the HP StorageWorks Web-based Operator Control Panel User Guide for more information. You can also launch HP Command View EVA from the array's WOCP GUI. Verify the communication path between the management server and the array. Configure array access. Initialize the array. Obtain a license key.
Verifying the communication path

To verify the communication path to the array, select an array in the navigation pane. If the array (storage system) icon is green, communication is good and you can continue with the array configuration. You cannot configure the array when the icon is gray, which indicates a communication problem. A yellow triangle on the array icon indicates a condition that requires attention, such as a communication problem, a malfunctioning blower, or a cache battery problem. A red X on the array icon indicates a serious problem, such as a communication failure. To resolve the communication failure, see Chapter 7 on page 61. For a list and description of HP Command View EVA icons, see the online help.
Configuring array access

NOTE: This section applies only to server-based management. If you are using array-based management, you have direct access to the array and the storage system password will be ignored. A password is an optional security feature that allows you to access specified arrays through an HP Command View EVA session. If you decide to protect your storage system using management passwords, the password you enter in HP Command View EVA must match the password specified for the array. You must set the array password first. If you have already set a password on the array, you must set the same password in HP Command View EVA in order to manage that array. If the array password has not been set, you can use the Enable function to create the password; however, the password is not enabled until you set it on the array. The array password must meet the following requirements: Can be 816 characters
52
Can include the letters AZ in upper or lower case Can include numerals 09 Can include the following characters: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } Cannot include spaces or the following characters: ~ \
To enable a password on a server-based management array: 1. Click Server Options in the session pane. The Management Server Options window opens. 2. Select Manage Storage system password access. The Storage System Password Access window opens. 3. Click Enable. The Enable Password Access to a Storage System window opens. 4. 5. Select the array to enable in the Storage System World Wide Node Name list. Only WWNNs that do not have an enabled password are displayed. Enter the array password in the Enter Password box. Enter the password again in the Confirm Password box. NOTE: This password must match the one set for the array. 6. Click Enable password. The Enable Password Access dialog box opens. 7. Click OK. A status window opens, indicating success or failure. 8. Click OK to return to the Storage System Password Access window.
IMPORTANT: Although you use the WOCP to configure the storage array password (or Management Server Password, as it is called in the WOCP), the password affects only external management applications such as HP Command View EVA server-based management. It has no effect on HP Command View EVA array-based management, which does not use a password. To enable a password on a array-based management configuration: 1. 2. 3. 4. 5. Click Launch OCP on the Management Module Properties page to start the WOCP. To change the storage system password, select Configure Administrator login options. Under Management Server Password, enter the new password in the Password box. Enter the password again in the Confirm Password box. Click Set Password.
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Initializing the array

When you install an array, it appears as an uninitialized storage system. Initializing an array makes it ready for use, binds the controllers as an operational pair (for models other than the EVA4400), and establishes preliminary data structures on the array. Initializing also sets up the first disk group, which is called the default disk group. NOTE: When initializing an array, ensure that you are using a local instance of HP Command View EVA. The management server running HP Command View EVA should be connected to the array through a direct connection or Fibre Channel switches. Do not use an FCIP gateway between the management server and the array. If you are upgrading an existing version of HP Command View EVA, the arrays remain initialized and any other existing components are retained. NOTE: When you initialize (or reinitialize) an array, you must force a discovery cycle to restore the communication path. If the array is still not visible, restart the HP Command View EVA service on any standby management servers. Run rediscovery, check the online help, or see the HP StorageWorks Command View EVA User Guide for more information. When initializing an array, you must enter a name for the array. You can also perform the following optional tasks: Enter the number of disks to be included in the default disk group. Set the drive type. Set the array date and time. Enter a console LUN ID. Select a disk failure protection level. Enter comments.
See the online help for instructions for completing these tasks.
Licensing
NOTE: Array-based management users will have read-only access to HP Continuous Access EVA features. Server-based management is required for full HP Continuous Access EVA functionality. Once installation is complete, you must have access to a license key to use all HP Command View EVA features. The product's License Entitlement Certificate provides instructions on how to obtain a license key. A temporary, instant-on license key is available in HP Command View EVA so that you can immediately start using it. The instant-on license is not enabled by default for HP Command View EVA array-based management, but is enabled by default when the HP Command View EVA software suite is installed on the management server (server-based management).
54
The instant-on license is valid for all arrays managed by an HP Command View EVA server, and it enables all features (HP Command View EVA, HP Business Copy EVA, and HP Continuous Access EVA) with unlimited capacity for 60 days from first use. Upon expiration of the instant-on license key, the features are disabled. You must obtain a permanent license key to continue to use the features. Available license keys include: HP Command View EVA General license keyRequired to manage drives and disk groups HP Business Copy EVA license keyActivates snapshot, snapclone, and mirrorclone features. HP Continuous Access EVA license keyActivates the data replication feature HP Command View EVA upgrade licenseRequired for any of the following: Adding licensed capacity Upgrading to a different array type
HP Command View EVA Data Migration licenseRequired to migrate data to a different array When a permanent license is installed, it takes effect immediately for the array. The supported capacity for the array is determined by the specific license that is installed. If you remove the permanent license during the instant-on license validity period, the instant-on characteristics (all features and unlimited capacity) are reinstated for the remainder of the 60-day evaluation period. Model upgrade and extended evaluation licenses are also available. License keys can be generated to cover the total raw capacity of each array. You can enter the license key before or after initializing the array. License keys are specific to an array and are not transferable. For information on licensing and obtaining keys, see the HP License Key Delivery Service at: https://webware.hp.com/Welcome.asp
Configuring the VMware guest operating system for HP Command View EVA
To manage EVAs through HP Command View EVA on a guest operating system, you will need to add the arrays through the VMware vSphere Client and VMware Infrastructure client so that HP Command View EVA can discover them. After installing HP Command View EVA for the first time, or when adding a new EVA to your SAN, complete the following steps: 1. 2. To verify that the VMware ESX server has discovered the HP EVA storage array on the SAN, launch the VMware vSphere Client, enter the appropriate credentials, and click Login. Select the ESX server, and then click the Configuration tab. Right-click the HBA and click Rescan.
Figure 2 VMware rescan

.
55
3.
After the rescan is complete, you should see the EVA information displayed under the details of the HBA.
Figure 3 VMware details

.
4.
Right-click the EVA, select Manage Paths, and set the policy as recommended by VMware. Click Close.
Figure 4 VMware policy

.
5. 6.
To configure the EVA for the guest operating system, launch the VMware Infrastructure client, enter the appropriate credentials, and click Login. Right-click the virtual machine icon and select Edit Settings. The Virtual Machine Properties window displays the hardware visible to the guest operating system. Select Add. The Add Hardware Wizard appears.
7. 8.
Select SCSI Device, and then click Next. From the SCSI Device list, select the applicable device (for example, RAID-HP), and then click Next. If the list is empty, check the zoning. If you are connected to several HP arrays, multiple RAID-HP entries will be visible.
56
9.
Click Finish in the Ready to Complete window. In the Virtual Machine Properties window, the added SCSI device should appear. Click OK. Repeat Step 6 through Step 9 for each RAID-HP device. Each device will have a different Virtual Device Node value, such as SCSI(0:1) or SCSI(0:2).
Figure 5 VMware Virtual Machine Properties

.
Configuring ports
Table 9 on page 57 provides information on open tcp ports that may be used in your server-based or array-based management configuration. Table 9 Open tcp ports Initial Connection Role
Client
Process
cveva
Protocol
smtp/tpc snmptrap /udp https/tcp
Port
25
Port Configurable
No
Use
HP Command View EVA Email notification feature HP Command View EVA SNMP Trap notification feature HP Command View EVA Web Server
Applicable Platforms
ABM/SBM
cveva
162
No No (ABM) / Yes (SBM)
Client
ABM/SBM
cveva
2372
Server
ABM/SBM
57
Process
cveva
Protocol
tcp
Port
Variable RPC Ports
Port Configurable
No
Initial Connection Role

Client
Use
HP Command View EVA iSCSI router configuration HP Command View EVA File upload via command line client EVA Performance Data Collection Service SMI-S EVA SMI-S EVA SMI-S EVA/RSM communications SMI-S EVA HP Command View EVA NTP time sync feature RPC Service WOCP Web Server WEBES Support MIF Web Server MIF Discovery
ABM/SBM
cveva
tcp
5001+
No
Server
ABM/SBM
evapdcs JavaWrapper JavaWrapper JavaWrapper JavaWrapper ntpd portmap vocp WCCPProxy xf xf
tcp wbem/tcp wbem/tcp tcp tcp ntp/udp tcp https/tcp tcp https/tcp udp
860 5988 5989 1372 2008 123 111 2373 7920 2374 Default in range selected by OS Default in range selected by OS Default in range selected by OS Default in range selected by OS Default in range selected by OS
No No No No No No No No No Yes Yes
Server Server Server Server Server Client Server Server Server Server Server
SBM SBM SBM SBM SBM ABM ABM ABM ABM/SBM ABM/SBM ABM/SBM
xf
http/tcp
Yes
Server
MIF Discovery Registry
ABM/SBM
xf
http/tcp
Yes
Server
MIF Discovery Management MIF Security Communication MIF Security Management
ABM/SBM
xf
https/tcp
Yes
Server
ABM/SBM
xf
https/tcp
Yes
Server
ABM/SBM
58
Process
xf
Protocol
https/tcp
Port
Default in range selected by OS Default in range selected by OS Default in range selected by OS
Port Configurable
Yes
Initial Connection Role

Server
Use
MIF Security Local
ABM/SBM
xf
https/tcp
Yes
Server
MIF Security Login
ABM/SBM
xf
https/tcp
Yes
Server
MIF Configuration Management
ABM/SBM
59
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7 Troubleshooting
This chapter describes known issues and suggested resolutions for troubleshooting the software installation of HP Command View EVA and HP SMI-S EVA, and use of the web browser.
HP Command View EVA

This section describes troubleshooting for HP Command View EVA on the management server (server-based management).
Antivirus software may degrade performance

To avoid HP Command View EVA performance issues when antivirus software is installed on the same management server, HP recommends that you exclude from the antivirus software scan the log-related files that change frequently, including the following: \Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV\cache \Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV\log \Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV\logs \Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV\trace If HP Command View EVAPerf is installed: \Program Files\Hewlett-Packard\EVA Performance Monitor\logs \Program Files\Hewlett-Packard\EVA Performance Monitor\cache If HP SMI-S EVA is installed: \Program Files\Hewlett-Packard\SMI-S\CXWSCimom\logs \Program Files\Hewlett-Packard\SMI-S\EVAProvider\logs
Controller time zone reset to UTC after upgrading array-based HP Command View EVA
After updating HP Command View EVA in an array-based management configuration, the controller time zone is reset to UTC. To ensure proper event handling, set the time zone and time to the local time. The correct time can be set from HP Command View EVA by selecting System Options > Set time options.
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Failed connection warning for uncabled controller host ports

If a host port is uncabled, the user interface displays an error. Specifically, the Connection state box on the Host Ports tab of the Controller Properties page displays Connection failed for an uncabled host port. This situation causes a persistent Attention indication in the navigation pane. To prevent this, pull the GBICs from uncabled ports on the controller. If the system is already initialized, removing the GBICs will generate an associated one-time controller event. See the HP StorageWorks Command View EVA User Guide for more information about the user interface and events.
Insufficient privileges prevents login

The following error message may be displayed during setup: Insufficient privileges Execute the following command on the server or management module on which you are installing HP Command View EVA: C:\Program Files\Hewlett-Packard\XF\bin\win-32>XfAppMgr register XFSecurity.cfg The following response indicates that login is enabled: Registered application roles and privileges using config file: XFSecurity.cfg.
Logon to HP Command View EVA may require a fully qualified user name
When logging on to HP Command View EVA on a machine that is not an authenticator for the HP StorageWorks Management Group of which the machine is a member, you may need to use a fully qualified user name (for example, user@ossecuritydomain). This is necessary if you used HP MIF Security software to modify the default security configuration for HP Command View EVA. A machine is a management server running server-based HP Command View EVA or an EVA management module running array-based HP Command View EVA. See the HP StorageWorks Management Integration Framework Administrator Guide for more information about HP StorageWorks Management Groups.
Management Integration Framework service fails to start

The following error message may be displayed during installation: The Management Integration Framework service has failed to start. Check that the server (or management module) where you are installing HP Command View EVA has an active Ethernet connection.
Power failure during installation

If a power failure occurs during installation: 1. Use Add or Remove Programs to remove all installed components, including HP Command View EVA, HP Command View EVAPerf, and HP SMI-S EVA.
62
Troubleshooting
2.
Start the install process from the beginning.
Power failure during removal

If a power failure occurs during removal, use Add or Remove Programs to remove all components and the software suite one by one.
Running HP Command View EVA and HP Systems Insight Manager on the same server
To run HP Command View EVA and HP Systems Insight Manager on the same server and be able to discover and perform data collection on EVA arrays, you must change certain settings for HP Systems Insight Manager during HP Command View EVA installation. Perform the following steps: 1. Install HP Systems Insight Manager. 2. Install HP Command View EVA. The HP Command installer will issue a message that Wbemport 5988/5989 is already in use. 3. 4. Change the default port to any available port in the range 60000 through 65536. Complete the HP Command View EVA installation.
Restart the services or reboot the server, then perform the following steps: 1. Navigate to the directory C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\ config\cxws.properties. 2. Check the port details. Port information similar to the following is displayed: cxws.http.port=60001 cxws.https.port=60002 3. Navigate to the directory C:\Program Files\HP\Systems Insight Manager\config\ identification\wbemportlist.xml. Port information similar to the following is displayed:
wbemportlist port id="5989" protocol="https .................. port id="60001" protocol="https interopnamespacelist interopnamespace name="interop" / /interopnamespacelist /port /wbemportlis
4.
Restart the HP Systems Insight Manager service.
Web browser
This section provides troubleshooting information for web browsers used with HP Command View EVA.
Removing the certificate error prompt in Internet Explorer

When launching Internet Explorer, a certificate error prompt displays appears on the web browser screen. To prevent display of this prompt each time you launch Internet Explorer: 1. Browse to HP Command View EVA.
63
The URL address box at the top of the page is red, next to a red certificate error. 2. 3. 4. 5. 6. 7. Click Continue to this website on the Security page. Click the Certificate Error box. A window for the certificate opens. Click View Certificates. A Properties pane for the certificate opens. Record the value entered in the Issued By box. This is the certificatestring. You will need to enter and match it with the Trusted Sites value in step 7 Select Tools > Internet Options > Security, and then click Trusted Sites. Click Sites. In the certificatestring field, enter https://certificatestring certificatestring, where certificatestring is the value that you recorded from the Issued By box in step 5, in the Add this website to the Zone box. Click Add, and continue to click OK until you exit the windows and close Internet Explorer. Reopen Internet Explorer and browse to HP Command View EVA. The certificate error prompt should no longer appear. NOTE: To avoid the certificate error on all clients, you must perform these steps on every browser from which you access HP Command View EVA. Always browse to the server using the certificate string form. If you browse to the server's IP address, the certificate error may still appear.
8. 9.
Windows service does not recognize a Windows environment variable

During Autopass installation, an environment path variable is created by the Autopass installer. To call the Autopass-exposed APIs, HP Command View EVA tries to read the location of path variables during installation. The Windows service does not recognize this change on Windows 2000 and Windows 2003 systems until the system is restarted. While installing HP StorageWorks Command View EVA software, the following error message appears: The application has failed to start because OvLicV5Capi_VC8.dll was not found. Re-installing the application may fix the problem. When you try to add the DC management license, the following error message is displayed: LicenseServer; nested exception is: com.hp.storage.common.LicenseServerException: Method Not Found. Either Library[DLL] or API is not found To avoid this situation, ensure that Windows 2003 systems are installed with Windows hotfix KB887693. To obtain Windows hotfix KB887693, see http://support.microsoft.com/kb/887693/
HP SMI-S EVA
This section provides troubleshooting information for HP SMI-S EVA installation and configuration. This section does not apply to array-based management.
64
Troubleshooting
Client connection for EVA Provider

The EVA Provider supports up to 32 client connections. When possible, schedule the use of Provider applications so that their system usage does not overlap.
Creating a pool results in disk groups created with a size different from requested size
When you create a pool of disks through HP SMI-S EVA, the size of the total created disk groups is less than requested. For example, if you create a pool of 300 GB, the size of the pool when created is approximately 253 GB. When creating a pool of nearline disks with the minimum size possible, the actual size of the pool might be more than the specified size.
HP SIM data collection

When running HP SIM data collection, the following message may be displayed: This system doesn't have a SMIS - CIMOM installed If this message is displayed, run the getarrayrefreshstatus.bat file from the CIMOM local directory on the HP Command View EVA management server. Check the refresh status of the arrays and then try to run HP SIM data collection again.
HP SMI-S EVA fails to retrieve data

If HP SMI-S EVA fails to retrieve data, determine if: The array managed by the management server is active or passive. If the array is passive, access to the array is limited; data is populated only for the enumerate instance of the StorageSystem call. HP Command View EVA and HP StorageWorks SMI-S CIM Object Manager services are running on the server: Select Start > Settings > Control Panel > Administrative Tools > Services . If either service is not running, select the service and click Start. The user name and password are correct. If the user name and password do not match the information entered when the account was created, a CIM_ERR_ACCESS_DENIED message appears. This error can also appear when the CFG file is missing in the CIMOM install path. See the Authentication section to correct. The trust certificate between HP SMI-S EVA and HP Command View EVA has been imported correctly: 1. Select Server Options in HP Command View EVA. 2. 3. Select Other application trust relationships. If this is a new installation, check that you have a trust certificate called HPEVA_SMIS_Provider. Otherwise, verify that the certificate location is as follows: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\ config\HPSMISSSO.cert
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4.
If the certificate is not present, HP SMI-S EVA and HP Command View EVA cannot communicate. You must install the HPSMISSSO.cert certificate: Select Install Certificate and specify the certificate name and location. The HPSMISSSO.cert certificate is located in the following directory: <install_drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\ config\
EVA details are not available through HP SMI-S EVA when the initial cache build is in process. The cache build occurs after: Starting the HP SMI-S EVA service Restarting the HP SMI-S EVA service Adding the HP Command View EVA server IP address to HP SMI-S EVA
HP SMI-S EVA loses communication with array-based management system after management module software is upgraded
When upgrading an array-based management module, the HP SMI-S EVA trust certificates between HP Command View EVA and HP SMI-S EVA are not maintained. The trust relationship must be re-established using the Discoverer tool after the management module has been upgraded.
HP SMI-S EVA service does not start

In the Services window, verify that the CIMOM service is running. If it is not running, select the service, and then click Start. If, after performing this step, the service does not start, check for port conflicts and reconfigure ports if necessary.
HP SMI-S EVA uses best management path to discover arrays

When two instances of HP Command View EVA that manage the same array are discovered using the Discoverer tool, the passive instance of the array is not discovered. Both active and passive instances of the array should be listed in HP SMI-S EVA. When an array has been managed by HP Command View EVA in IP1 and that array has been managed passively by another instance of HP Command View EVA in IP2, and if both IPs are discovered in SMI-S EVA SAL, the array in the active management path is always discovered by SAL. SAL uses the best management path to communicate with the array.
IPv6 enabled on a Windows system

When IPv6 is enabled and IPv4 is disabled on a Windows system, do one of the following: Add a line: 1. Add the following line to the file <install_drive>:\Program Files\HewlettPackard\SMI-S\CXWSCimom\config\cxws.properties: java.net.preferIPv6Addresses=true 2. 3. Restart the CIMOM service. Using the Discoverer tool, manually remove the IPv4 address if shown, and add the IPv6 address.
Append a flag
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Troubleshooting
1.
Append the flag Djava.net.preferIPv6Addresses=true in <install_drive>:\ Program Files\Hewlett-Packard\SMI-S\CXWSCimom\config\CxwsCimomService.cfg for the JAVA_OPTIONS property. Restart the CIMOM service. Using the Discoverer tool, manually remove the IPv4 address if shown, and add the IPv6 address.
2. 3.
Removing HP SMI-S EVA does not remove CIMOM-related folders

When you remove HP SMI-S EVA, files and folders related to CIMOM are not removed. To remove the related files: 1. 2. 3. Navigate to the directory <install_drive>:\Program Files\Hewlett-Packard\SMI-S\ CXWSCimom\config. Delete the folder SMI-S\CXWSCimom\config. This deletes all CIMOM-related files and ensures that CIMOM functions correctly when reinstalled. Reboot the server.
Ungrouping disks from a disk group is not supported

When you use CreateOrModifyStoragePool to remove disks from a storage pool, a return code of 0 is received. This return code implies that the storage pool has been dissolved and the disks have been ungrouped; however, the disks remain grouped. HP recommends that you not remove disks from a storage pool using CreateOrModifyStoragePool. No other method is available to remove disks from a storage pool.
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68
Troubleshooting
8 Support and other resources

Contacting HP
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support website: http://www.hp.com/support/ Collect the following information before calling: Technical support registration number (if applicable) Product serial numbers Product model names and numbers Error messages Operating system type and revision level Detailed questions
For continuous quality improvement, calls may be recorded or monitored.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/wwalerts After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources.
Product feedback
To make comments and suggestions about HP Command View EVA, please send a message to CVfeedback@hp.com.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocsFeedback@hp.com. All submissions become the property of HP.
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Related information
Documents
You can find the documents referenced in this guide on the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals In the Storage section, click Disk Storage Systems or Storage Software, and then select your product.
Websites
HP: http://www.hp.com HP Storage: http://www.hp.com/go/storage HP Partner Locator: http://www.hp.com/service_locator HP Software Downloads: http://www.hp.com/support/downloads HP Software Depot: http://www.software.hp.com HP Single Point of Connectivity Knowledge (SPOCK): http://www.hp.com/storage/spock
Typographic conventions
Table 10 Document conventions Convention
Medium blue text: Table 10 Medium blue, underlined text: http:// www.hp.com
Element
Cross-reference links and email addresses Website addresses Keys that are pressed
Bold text
Text typed into a GUI element, such as into a box GUI elements that are clicked or selected, such as menu and list items, buttons, and check boxes Text emphasis File and directory names
Italic text
Monospace text
System output Code Commands, their arguments, and argument values
70
Support and other resources
Convention
Monospace, italic text Monospace, bold text . . .
Element
Code variables Command variables Emphasized monospace text
Indication that the example continues
WARNING!
An alert that calls attention to important information that if not understood or followed can result in personal injury. An alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software. An alert that calls attention to essential information. An alert that calls attention to additional or supplementary information. An alert that calls attention to helpful hints and shortcuts.
CAUTION:
IMPORTANT: NOTE: TIP:
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72
Support and other resources
Glossary
This glossary defines terms that are used in this guide or are related to the software. API array Application Programming Interface. Synonymous with storage array, storage system, and virtal array. A group of disks in one or more disk enclosures connected to two controllers running controller software that presents disk storage capacity as one or more virtual disks. A management structure in which HP Command View EVA is installed on the management module within the EVA controller enclosure. Common Information Model Object Manager. An intelligent device that requests services from other intelligent devices. In the context of HP Command View EVA, a client is a computer that is used to access the software remotely using a supported browser. The HP StorageWorks Enterprise Virtual Array controller software that manages all aspects of array operation, including communication with HP Command View EVA. Data replication group. A logical group of virtual disks in a remote replication relationship with a corresponding group on another array. The disk group created when the array is initialized. The disk group must contain a minimum of eight disks. The maximum is the number of installed disks." A named group of disks selected from all available disks in an array. One or more virtual disks can be created from a disk group. Enterprise Server on VMware. Enterprise Virtual Array. An HP StorageWorks disk array product that allows pooled disk capacity to be presented to hosts as one or more variably sized physical devices. An EVA consists of disks, controllers, cables, power supplies, and controller software. Storage system, virtual array, and storage array are other names for an EVA. The process that takes place when one controller assumes the workload of a failed companion controller. Failover continues until the failed controller is operational. Fibre Channel over TCP/IP. Gigabit Interface Converter.
array-based management CIMOM client
controller firmware
DR group default disk group disk group
ESX EVA
failover
FCIP GBIC
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generalpurpose server host
A server that runs customer applications, such as file and print services.
A computer that runs user applications and uses the information stored on an array. Internet Explorer Enhanced Security Configuration. Just In Time compiler. Java Virtual Machine. Logical Unit Number. A SCSI convention used to identify elements. The host sees a virtual disk as a LUN. The LUN address a user assigns to a virtual disk for a particular host will be the LUN at which that host will see the virtual disk. A server on which HP StorageWorks Enterprise Virtual Array (EVA) management software is installed, such as HP Command View EVA and HP Replication Solutions Manager. Management Integration Framework. Network-attached storage. On-site storage of data on media that takes slightly longer to access than online storage kept on high-speed disk drives. Online Certificate Status Protocol. Object Manager. An allotment of storage space that is available for immediate use, such as a peripheral device that is turned on and connected to a server. Replication Solutions Manager. Storage Abstraction Layer. Storage area network. A network of storage devices and the initiators that store and retrieve information on those devices, including the communication infrastructure. Management from a server. See also management server Service Location Protocol. Storage Management Initiative Specification for Enterprise Virtual Arrays. A copy that begins as a fully allocated snapshot and becomes an independent virtual disk. Applies only to the HP StorageWorks EVA. A nearly instantaneous copy of the contents of a virtual disk created without interruption of operations on the source virtual disk. Snapshots are typically used for short-term tasks such as backups. Single Point of Connectivity Knowledge.
IEESC JIT JVM LUN
management server MIF NAS nearline storage
OCSP OM online storage
RSM SAL SAN
server-based management SLP SMIS-EVA snapclone snapshot
SPOCK
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Glossary
SSL SSSU storage area network storage array storage system Storage System Scripting Utility UTC UUID
Secure Sockets Layer. Storage System Scripting Utility. An HP StorageWorks command interface used to configure and control EVAs. See SAN. General term for an EVA. An EVA. See SSSU.
Universal Time Coordinated. Unique Universal Identifier. A unique 128-bit identifier for each component of an array. UUIDs are internal system values that users cannot modify. Synonymous with disk array and storage system, a group of disks in one or more disk enclosures combined with control software that presents disk storage capacity as one or more virtual disks. See also virtual disk. Variable disk capacity that is defined and managed by the array controller and presented to hosts as a disk. May be called Vdisk in the user interface. Virtual machine, guest operating system installed on VMware ESX server. Web-based Operator Control Panel. The virtual operator control panel implemented as a web-based component. World Wide Node Name.
virtual array
virtual disk VM WOCP WWNN
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Glossary
Index
A
admin groups, 13 array initializing, 54 passwords, 52 array configuration completing, 51 array-based management, 9 authentication, 13, 14
F
feedback, 69 firewall, 20 Firewall hang InstallAnywhere, 17
G
groups admin, 13
B
browser settings, 47 refresh, 51
H
help obtaining, 69 HP technical support, 69 HP Command View EVA installing, 18 troubleshooting, 61 HP Insight Remote Support, 12 HP Replication Solutions Manager, 17 HP SMIS-EVA, 12 HP SMIS-EVA Provider, 17 Hypervisor VMware, 11
C
CD contents, 9 CIMOM, 12, 17 communication path verifying, 52 completing the array configuration, 51 conventions document, 70 credentials, 14 setting, 13 CXWS CIMOM, 17
D
default ports, 18, 20 Digital Signature, 19 Discoverer tool, 34 document conventions, 70 documentation HP website, 70 providing feedback, 69
I
initializing the array, 54 InstallAnywhere application, 17 hang with firewall, 17 installation typical, 18 installing on management module, 17 on management server, 17 iSCSI, 11 iSCSI devices, 11
E
EVA4400, 9, 15 EVAPerf, 20
K
kit contents, 9
77
L
license agreement, 18
T
Tape Libraries, 17 technical support HP, 69 service locator website, 70 troubleshooting power failure, 62 trust certificate Single Sign-on, 34
M
management array-based, 9 module, 17 server-based, 9, 17 management module, 17 installing on, 17 management server, 17 installing on, 17 management server types, 12
U
user defined, 13
O
Open View Storage Node Manager, 12 OpenView Storage Area, 12
V
verifying communication path, 52 virtualized SCSI mode, 11 VMware, 11 VMware Hypervisor, 11
P
passwords array, 52 permission, 14 power failure during installation, 62 during removal, 63 prerequisites installation, 11 SMI-S EVA, 12 software suite, 10
W
websites HP, 70 HP documentation, 70 HP Subscriber's Choice for Business, 69 WOCP, 22
X
XP Advanced Edition, 12
R
Remote Desktop, 17 removing software suite, 25
S
SCSI mode virtualized, 11 server-based management, 9, 17 Service Location Protocol (SLP), 12 setting credentials, 13 Single Sign-on trust certificate, 34 software suite removing, 25 storage system initializing, 54 passwords, 52 Storage System Scripting Utility, 17 Subscriber's Choice, HP, 69
78

HP CVEVA InstallGuide

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HP CVEVA InstallGuide

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HP StorageWorks Command View EVA Installation Guide

Part Number: T5494-96384 Eleventh edition: August 2010

NOTE: IPv6 is supported on HP Command View EVA 8.0.2 and later.

2 HP Command View EVA software suite .............................................. 17

3 HP Command View EVAPerf .............................................................. 27

4 HP Storage System Scripting Utility ..................................................... 29

5 HP SMI-S EVA ................................................................................. 33

HP StorageWorks Command View EVA Installation Guide

6 Browser and array configuration setup ................................................ 47

8 Support and other resources .............................................................. 69

Glossary ............................................................................................ 73 Index ................................................................................................. 77

HP StorageWorks Command View EVA Installation Guide

HP StorageWorks Command View EVA Installation Guide

HP StorageWorks Command View EVA Installation Guide

Server-based management prerequisites

HP StorageWorks Command View EVA Installation Guide

Management server types

HP StorageWorks Command View EVA Installation Guide

Ensuring successful authorization

Array-based management prerequisites

HP Insight Remote Support software

HP StorageWorks Command View EVA Installation Guide

2 HP Command View EVA software suite

Installing the software suite on a management server

HP StorageWorks Command View EVA Installation Guide

Click Next. The License Agreement window opens.

HP Command View EVA software suite

HP StorageWorks Command View EVA Installation Guide

Click Next. The License Agreement window opens.

The Choose Install Set window opens. Click Next.

HP Command View EVA software suite

Verifying the installation on the management server

Installing the software suite on the management module

Figure 1 Management module

Insert the installation CD in the drive.

HP StorageWorks Command View EVA Installation Guide

Verifying the installation on the management module

HP Command View EVA software suite

Creating users on Windows

Upgrading HP Command View EVA software

HP StorageWorks Command View EVA Installation Guide

Backup file locations

<SMIS_INSTALL_DIR>\SMIS_<Installed version>\ _bkp_<SYS_DATE_TIME>\SMI-S\CXWSCimom

HP Command View EVA software suite

Removing the software suite

Retaining HP Command View EVAPerf performance data

HP StorageWorks Command View EVA Installation Guide

Removing individual components

Downgrading HP Command View EVA

HP Command View EVA software suite

3 HP Command View EVAPerf

Installing HP Command View EVAPerf

HP StorageWorks Command View EVA Installation Guide

Click Next. The Pre-Installation Summary window opens.

HP Command View EVAPerf

4 HP Storage System Scripting Utility

Installing HP SSSU on a host

HP StorageWorks Command View EVA Installation Guide

Follow the instructions online to complete the installation.

Verifying the installation

HP Storage System Scripting Utility

Using HP SSSU on Windows