Global Online Payment Methods 2011

May 2011

Provided by RESEARCH ON INTERNATIONAL MARKETS

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s ethod ent M Paym nline O lobal

2011

May 2011

Publication Date May 2011 Language English Format PDF & PowerPoint Number of Pages/Charts 105 Covered Countries USA, Canada, Argentina, Brazil, Mexico, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, UK, Ukraine, China, India, Israel, Japan, Singapore, South Korea, Thailand, Vietnam, Australia, New Zealand, South Africa Price Single User License:
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Global Online Payment Methods 2011

Key Findings
Covering Online Payment Methods and Trends for 41 Countries worldwide
Credit cards are dominating the US B2C E-Commerce payment market, accounting for a market share of approximately 40% in 2010. This share is expected to decrease slightly until 2015.. Invoice was the most preferred online payment method in Germany in Q3 2010, followed by Mi ropayment Services. Card only reached a smaller share on the German market. c With almost 60%, Card was also the most preferred online payment method in the UK in Q3 2010, followed by Micropayment Services. In France, Card was the most preferred online payment method in Q3 2010, too, followed by Micropayment Services. The value of the electronic payment market in Japan is expected to reach almost JPY 50 trillion in 2014, up from approximately JPY 40 trillion in 2010.

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Global Online Payment Methods 2011

Table of Contents (1 of 5)
1. NORTH AMERICA USA
Most popular Payment Methods in B2C E-Commerce, Market Share in %, 2010 & 2015f (by Credit Card, Debit Card, Online Payment, Prepaid Card, Retail Credit Card) Payment Methods used for virtual Goods, in %, 2010 (by Completing Offers, Credit Card, Facebook Credits, Game specific stored Value Cards, PayByCash, PayPal, Payment via Mobile Phone, UltimatePay) Activities of Financial Services Company American Express, 2011

2. LATIN AMERICA (cont.) Mexico

Most preferred Online Payment Method, in %, 2010 (by Cash, Credit Card, Deposit/Online Transfer, Other)

3. EUROPE Regional
Preferred Payment Methods of Online Shoppers, in %, 2010 (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card , Electronic Bank Transfer, PayPal)

Canada
Activities of Payment Company FirstData, 2011

Austria
Most preferred Payment Method for Distance Sales, including B2C E-Commerce, in %, 2009/2010 (by Bank Transfer, Credit Card, Other)

2. LATIN AMERICA Regional

Most Preferred Payment Method of Online Shoppers, in %, 2009 (by Cash, Check, Credit Card, Debit Card, Transfer, Other) Online Payments made via Visa Cards, in USD billion, 2008-2009 Activities of Online Payment Service Ukash in Argentina and Brazil, 2011 Activities of Online Payment Services Firms DineroMail and MercadoPago, 2011

Belgium
Preferred Online Payment Methods of Internet Pure Players, 2009 (by Bancontact/Mister, Bank Transfer, Bank Transfer in Advance, Buttons of Belgian Banks, Cash on Delivery, Credit Card, iDeal, Other Online Channels) Preferred Payment Methods of all Distance Sellers, 2009 (by Advance Online Bank Transfer, Bancontact/ Mister, Bank Transfer after Delivery, Buttons of Belgian Banks, Cash on Delivery, Credit Card, Financing & Company Cards, iDeal, Other Online Payment)

Argentina
Activities of GlobalCollect/PaySafeCard, 2010

Brazil
Most popular Payment Method for E-Commerce, in %, 2009 (by Boleto Bancario, Cash on Delivery, Credit Card, Direct Debit, Other) Mobile Payment Activities of MasterCard, 2010/2011 Partnership between PayPal and Terra, 2011

Croatia
Partnership between Auction Portal Locusto Aukcije and PayPal, 2011

Czech Republic
Online Shopping Payment Methods Usage, by Gender and Age, in %, 2010 (by Cash on Delivery, Cash Payment, Credit or Debit Cards over the Internet, Electronic Bank Transfer, Prepaid Account over the Internet, Other Payment Method)

Partnership between SafetyPay and BrasPag, 2010

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Global Online Payment Methods 2011

Table of Contents (2 of 5)
3. EUROPE (cont.) Czech Republic (cont.)
Most popular Payment Methods, Online Stores vs. Online Auctions, in %, 2010 (by Bank Transfer, Cash on Delivery, Other)

3. EUROPE (cont.) Germany (cont.)

Payment Methods offered in Online Shops, in %, 2010 (by Bank Transfer after Delivery, Cash on Delivery, ClickandBuy, Credit Card, Debit, Instant Bank Transfer, Prepayment, PayPal, Other) Payment Methods used by Online Shoppers, in % of Internet Users, 2010 (by Cash Card, Cash on Delivery, ClickandBuy, Credit Card, Direct Debit, Giropay, Installment Purchase, Invoice, Mobile Payment, Other account- based Payment Methods, Other Online Payment, Other Prepaid Payment, PayPal, Pre-Payment, PaySafecard, Sofortberweisung.de, Other)

Denmark
Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 (by Cash on Delivery, Credit Card, Dankort, Internet Banking Transfer, Invoice, Micropayment Services, Other)

Finland
Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 (by Card, Cash on Delivery, Installment Payments, Internet Banking Transfer, Invoice, Micropayment Services, Other)

Hungary
Preferred Online Payment Method, in %, 2010 (by Card, Pay on Delivery, Other)

Ireland
Activities of Online Payment Company Realex, 2010/2011 Mobile Payment Activities of Telefonica O2 Ireland, 2011

France
Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 (by Card, Cash on Delivery, Installment Payment, Internet Banking Transfer, Invoice, Micropayment Services, Mobile Telephone, Other) Preferred Payment Methods of Online Shoppers, in %, 2010 (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal)

Italy
Payment Methods used by Internet Shops, in %, 2010 (by Bank Transfer, Cash on Delivery, Credit Card, PayPal, Other) Payment Providers utilized by Internet Shops, in %, 2010 (by Banca Intensa Sanpaolo, Cartasi, Deutsche Bank, IWBank, Monte Paschi Siena, PayPal, Sella, Other) Preferred Payment Methods of Online Shoppers, in %, 2010 (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal)

Germany
Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 (by Card, Cash on Delivery, Installment Payment, Internet Banking Transfer, Invoice, Micropayment Services, Mobile Telephone, Other) Preferred Payment Methods of Online Shoppers, in %, 2010 (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal) Preferred Form of Online Payment, in %, 2010 (by Credit Card, Direct Debit, Invoice, PayPal, PrePayment)

Netherlands
Preferred Payment Methods of Online Shoppers, in %, 2010 (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal)

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Global Online Payment Methods 2011

Table of Contents (3 of 5)
3. EUROPE (cont.) Netherlands (cont.)
Most popular Online Payment Systems, in %, 2010 (by Acceptgiro, Credit Cards, Credit Transfer, Direct Debit, iDEAL, PayPal)

3. EUROPE (cont.) Russia (cont.)

Cooperation between Banks and Yandex.Money, 2010 Expansion of Yandex.Money, 2011

Norway
Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 (by Bank Access, Card, Cash on Delivery, Internet Banking Transfer, Invoice, Micropayment Services, Other)

Serbia
Mobile Payment Activities of Telenor, 2011

Slovakia
Share of Consumers who use Cash on Delivery for E-Commerce, in %, 2010

Poland
Top Online Payment Companies by Internet Shop Use, in %, 2009 (by DialCom24, Dotpay, eCard, First Data Polska, PayPal Polska, PayU, Other) Availability and Popularity of Payment Methods in Internet Shops, in %, 2009 (by Bank Transfer, Card Payment, Micropayments per SMS, Payment in Installments, Payment upon Collection, Quick Internet Transfer, Others)

Spain
Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 (by Card, Cash on Delivery, Installment Payment, Internet Banking Transfer, Invoice, Micropayment Service, Mobile Telephone, Other) Preferred Payment Methods of Online Shoppers, in %, 2010 (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal) Payment Forms in Online Shopping, in % of Online Shoppers, 2009 (by Bank Transfer, Cash on Delivery, Credit/Debit Card, Direct Debit, Mobile, Pay as you go Card, PayPal, Shop Card, Other)

Portugal
Payment Methods used for Online Shopping, in %, 2010 (by ATM, Internet Banking, Payment on Delivery, Providing Details of a Card over the Internet)

Romania
Online Payments via Bank Cards, in EUR million, Number of Transactions, in million, 2009-2010

Sweden
Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 (by Card, Cash on Delivery, Internet Banking Transfer, Invoice, Micropayment Services, Other) Preferred Payment Methods of Online Shoppers, in %, 2010 (by Cash, Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal)

Russia
Share of Bank Cards on total Online Payments, in %, 2010 (by Bank Card Payments, Other) Value of the Electronic Payment Market, in RUB billion, 2009-2010 Top 10 Banks whose Cards are used for Online Payment, by Share in %, Q3 2010 (by Alfa-Bank, Avangard Bank, Bank of Moscow, Citibank, Raiffeisen Bank, Rosbank, Sberbank, TransCreditBank, Uralsib, VTB24) Partnership between BayRu and ePaySystem, 2011

Switzerland
Payment Methods in Distance Selling, including B2C E-Commerce, in %, 2010 (by Credit Card, Debit Card, Invoice, Pre Payment)

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Global Online Payment Methods 2011

Table of Contents (4 of 5)
3. EUROPE (cont.) Turkey
Most popular Payment Methods in B2C E-Commerce, 2010 (by Credit Card, Mobile Payment, Virtual Card) Mobile Payment through NFC Technology, 2010/2011

4. ASIA Regional
Monthly Average of paying Bills online in China, Indonesia and Malaysia, in MYR, 2010

China UK
Most Preferred Payment Method of Online Shoppers, in %, Q3 2010 (by Card, Cash on Delivery, Installment Payment, Internet Banking Transfer, Invoice, Micropayment Services, Mobile Telephone, Other) Preferred Payment Methods of Online Shoppers, in %, 2010 (by Cheque/Accept Giro, Credit Card, Debit/ Payment Card, Electronic Bank Transfer, PayPal, Cash) Preferred Online Payment Methods of Internet Users, in %, 2009 (by Bankcard, Cash, Mail / Transfer Payment, Online Payment) Online Payment, by Number of Users and Penetration in %, Dec 2009 & June 2010

India
Ever used and most used Payment Methods for B2C E-Commerce, in %, 2009 (by Credit Card, Debit Card / Internet Banking, Demand Draft, Mobile Payment, Place Order online and pay offline later, Prepaid Cash Cards) Activities of PayPal, 2011 Payment Activities of Online Travel Company Yatra.com, 2011

Ukraine
Payment Methods used in B2C E-Commerce, in %, 2010 (by Cash on Delivery, Bank Transfer, Credit or Discount Card) Structure of Online Payments, in %, Q1 2010 (by Cable Television, Internet Services, Mobile Communication Services, Online Stores, Public Utilities Services, Services of Ukrtelecom) Top 5 Banks regarding Online Payment Volume, in %, Q2 2010 (by OTP Bank, Privat Bank, Raiffeisen Bank Aval, Ukreximbank, Ukrsotsbank, Others)

Israel
Activities of PayPal, 2010/2011

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Global Online Payment Methods 2011

Table of Contents (5 of 5)
4. ASIA (cont.) Japan
Value of the Electronic Payment Market, in JPY trillion, 2005-2014f Breakdown of the Electronic Payment Market, by Payment Method, in %, 2009 (by Credit Card, Others) Activities of PayPal, 2010

5. OCEANIA Australia
Share of Respondents who pay most of their Bills online, and Share who make Online Transfers, in %, 2011 Online Payment Trends, 2011

Singapore
Activities of PayPal, 2011 Cooperation between Singapore Airlines and PayPal, 2011

New Zealand
Preferred Payment Methods and Methods ever used of Online Shoppers, in %, 2011 (by Cash on Delivery, Cheque, Credit Card, Debit Card, Direct Debit, Direct Deposit, Pay at a physical Shop-Front, PayPal, POLi, Prepaid Credit Card, Telephone/Fax to pay by Credit Card)

South Korea
B2C E-Commerce Transaction Value by Payment Method, in %, 2010 (by Credit Card, E-Money, Money Transfer, Other)

Thailand
Cooperation between PayEasy and PAYSBUY, 2010 Activities of Advance mPay, 2010

6. AFRICA South Africa

Most Preferred Payment Method of Online Shoppers, in %, 2009 (by Credit Card, Debit Card, Electronic Transfer, Other) Activities of Bidorbuy.com, 2010

Vietnam
Partnership between Crudential Vietnam and Vietcombank, 2011 Partnership between Vietinbank and Vietnam Airlines, 2011

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Global Mobile and M-Commerce Trends 2011

Samples
RESEARCH ON INTERNATIONAL MARKETS
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61% of Czech online shoppers paid by cash on delivery, while 34% preferred online banking transfers in 2010.
Czech Republic: Online Shopping Payment Methods Usage, by Gender and Age, in %, 2010
(by Cash on Delivery, Cash Payment, Credit or Debit Cards over the Internet, Electronic Bank Transfer, Prepaid Account over the Internet, Other Payment Method)
Provided credit or debit card details over the Internet Total 16+ Sex Males Females Age group 1624 2534 3544 4554 5564 6574 75+ 3.4 2.4 2.1 4.6 n/a n/a n/a 3.7 3.8 2.9 5.3 n/a n/a n/a 25.8 37.5 34.0 35.0 37.2 n/a n/a 62.4 60.7 65.1 57.7 51.4 57.9 n/a 22.1 19.9 20.9 22.5 28.1 34.7 69.9 1.5 1.3 1.3 n/a n/a n/a n/a 3.7 2.1 4.7 2.5 37,5 28,8 57.1 64.9 24.3 19.3 1.3 1.2 2.9 Provided prepaid account details over the Internet (e.g. PayPal) 3.6 Electronic bank transfer via Internet banking 33.5 Cash on Delivery 60.8 Other Payment Method 1.2

Cash Payment

22.0

Source: Czech Statistical Office, 2010

34

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With 71% Credit Card was the most preferred online payment method in South Korea in 2010, followed by Money Transfer (26%).
South Korea: B2C E-Commerce Transaction Value by Payment Method, in %, 2010
(by Credit Card, E-Money, Money Transfer, Other)

E-Money 0,2%

Other 3,1%

Money Transfer 25,9%

Credit Card 70,8%

Source: Statistics Korea, March 2011

93

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