DAFTAR ISI

JUDUL .................................................................................. i

KATA PENGANTAR .................................................................................. ii

DAFTAR ISI .................................................................................. iii

BAB I PENDAHULUAN .................................................................................. 1

A. Latar Belakang .................................................................................. 1

Masalah
B. Rumusan Masalah .................................................................................. 1

C. Tujuan .................................................................................. 1

BAB II PEMBAHASAN .................................................................................. 2

A. Konsep Dasar, Tujuan, .................................................................................. 2

Dan Ruang Lingkup
Manajemen
Operasional
B. Manajemen .................................................................................. 4
Operasional E-
Business
C. Topic-Topik Utama .................................................................................. 9
dalam Manajemen
Operasional Abad 21
BAB III PENUTUP .................................................................................. 13

A. Kesimpulan .................................................................................. 13

B. Saran .................................................................................. 13

DAFTAR PUSTAKA .................................................................................. 14

iii