Highlights Goal Analyze customer surveys to better understand consumer dissatisfaction with hotel room features. Results Our semantic and text analytics technology was able surface precise insights into why customers did not enjoy staying in their hotel room.
Applying sophisticated language modeling, CI was able to isolate negative guest sentiment to specific areas in the hotel room and property. Collective Intellect utilizes Latent Semantic Analysis (LSA) and Natural Language Processing (NLP) to deliver highly accurate analysis and associated observations from unstructured data. Whether its social, email, chat transcripts or surveys, and if data is text then CI possesses the capability to run analysis.
Results
Boulder, CO 80302
720-259-3060
http://www.collectiveintellect.com
only be achieved using technology that is able to categorize enormous volumes of structured and unstructured data via dimension such as consideration and preference, intent, demographics and sentiment, just to name a few.
Boulder, CO 80302
720-259-3060
http://www.collectiveintellect.com