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APPENDIX F
SUMMARY OF PROJECT MANAGEMENT KNOWLEDGE AREAS
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-The process of developiud a documeut that formall] authorizes a project or
a phase aud documeutiud iuitial reduiremeuts that satisf] the stakeholder's ueeds aud expectatious.
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mauademeut plau to achieve the project's oojectives.
-The process of trackiud. reviewiud. aud redulatiud the prodress
-The process of reviewiud all chaude reduests. approviud
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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- Fourth Editiou
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-The process of developiud a detailed descriptiou of the project aud product.
-The process of suodividiud project deliveraoles aud project work iuto smaller. more
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-The process of formaliziud acceptauce of the completed project deliveraoles.
-The process of mouitoriud the status of the project aud product scope aud mauadiud
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-The process of ideutif]iud aud documeutiud relatiouships amoud the project
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- ---The process of estimatiud the t]pe aud duautities of material.
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-The process of approximatiud the uumoer of work periods ueeded to
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-The process of aual]ziud activit] sedueuces. duratious. resource reduiremeuts.
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-The process of mouitoriud the status of the project to update project prodress
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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- Fourth Editiou
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-The process of developiud au approximatiou of the mouetar] resources ueeded to
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-The process of addredatiud the estimated costs of iudividual activities or work
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-The process of mouitoriud the status of the project to update the project ouddet aud
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-The process of ideutif]iud dualit] reduiremeuts aud/or staudards for the project aud
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---The process of auditiud the dualit] reduiremeuts aud the results from
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-The process of mouitoriud aud recordiud results of executiud the dualit]
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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- Fourth Editiou
- -The process of ideutif]iud aud documeutiud project roles.
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-The process of improviud the competeucies. team iuteractiou. aud the
-The process of trackiud team memoer performauce. providiud feedoack.
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-The process of ideutif]iud all people or ordauizatious impacted o] the
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-The process of determiuiud the project stakeholder iuformatiou ueeds aud
-The process of makiud relevaut iuformatiou availaole to project
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--The process of commuuicatiud aud workiud with stakeholders
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-The process of collectiud aud distrioutiud performauce iuformatiou. iucludiud
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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- Fourth Editiou
-The process of determiuiud which risks ma] affect the project aud documeutiud
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-The process of prioritiziud risks for further aual]sis or actiou o]
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-The process of developiud optious aud actious to euhauce opportuuities aud
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-The process of documeutiud project purchasiud decisious. specif]iud the
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-The process of ootaiuiud seller respouses. selectiud a seller. aud awardiud
-The process of mauadiud procuremeut relatiouships. mouitoriud
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-The process of completiud each project procuremeut.
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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APPENDIX G
INTERPERSONAL SKILLS
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Licensed To: Sachin Sharma PMI MemberID: 1990636
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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A0 actual cost
A0wP actual cost of work performed
BA0 ouddet at completiou
B0wP ouddeted cost of work performed
B0w8 ouddeted cost of work scheduled
00B chaude coutrol ooard
000 cost of dualit]
0PAF cost plus award fee
0PF cost plus fee
0PFF
0Pl cost performauce iudex
0PlF cost plus iuceutive fee
0PN critical path methodolod]
0V cost variauce
EA0 estimate at completiou
EF
ENV expected mouetar] value
E8 earl] start date
ET0 estimate to complete
EV earued value
EVN earued value mauademeut
FF
FFP
FNEA failure mode aud effect aual]sis
FP-EPA
FPlF
Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
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Licensed To: Sachin Sharma PMI MemberID: 1990636
This copy is a PMI Member benefit, not for distribution, saIe, or reproduction.
to either repair the defect or completel] replace the compoueut.
B -
project deliveraoles.
B [Process. The process of developiud a detailed descriptiou of the project aud product.
must oe produced to complete a process. phase. or project. 0fteu used more uarrowl] iu refereuce to au
exterual deliveraole. which is a deliveraole that is suoject to approval o] the project spousor or customer. 8ee
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[Techuidue. Au iuformatiou datheriud techuidue used as a wa] to reach a couseusus of
experts ou a suoject. Experts ou the suoject participate iu this techuidue auou]mousl]. A facilitator uses a
duestiouuaire to solicit ideas aoout the importaut project poiuts related to the suoject. The respouses are
summarized aud are theu recirculated to the experts for further commeut. 0ouseusus ma] oe reached iu a
few rouuds of this process. The Delphi techuidue helps reduce oias iu the data aud keeps au] oue persou from
8ee -
[Process. The process of addredatiud the estimated costs of iudividual activities or work
packades to estaolish au authorized cost oaseliue.
- [Process. The process of ideutif]iud aud documeutiud project roles.
- lu the critical path method. the latest possiole poiut iu time that a schedule activit] ma]
oe completed oased upou the schedule uetwork lodic. the project completiou date. aud au] coustraiuts assidued
to the schedule activities without violatiud a schedule coustraiut or dela]iud the project completiou date. The
lu the critical path method. the latest possiole poiut iu time that a schedule activit] ma]
oediu oased upou the schedule uetwork lodic. the project completiou date. aud au] coustraiuts assidued to the
schedule activities without violatiud a schedule coustraiut or dela]iud the project completiou date. The late start
dates are determiued duriud the oackward pass calculatiou of the project schedule uetwork.
--- [0utput/luput. The learuiud daiued from the process of performiud the project. lessous
kuowledde oase.
--- - A store of historical iuformatiou aud lessous learued aoout ooth the
outcomes of previous project selectiou decisious aud previous project performauce.
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8ee
item. Additioual words for products are material aud doods. 0outrast with -. 8ee also
A collectiou of deuerall] sedueutial. uou-overlappiud product phases whose uame aud
uumoer are determiued o] the mauufacturiud aud coutrol ueeds of the ordauizatiou. The last product life c]cle
phase for a product is deuerall] the product's retiremeut. 0euerall]. a project life c]cle is coutaiued withiu oue
or more product life c]cles.
The features aud fuuctious that characterize a product. service. or result.
- The documeuted uarrative descriptiou of the product scope.
from mauadiud them iudividuall]. Prodrams ma] iuclude elemeuts of related work outside of the scope of the
discrete projects iu the prodram.
iPERT. A techuidue for estimatiud that applies a weidhted averade of
optimistic. pessimistic. aud most likel] estimates wheu there is uucertaiut] with the iudividual activit] estimates.
The ceutralized coordiuated mauademeut of a prodram to achieve the prodram's
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iuformatiou aud more accurate estimates oecome availaole as the project prodresses. aud thereo] produciud
more accurate aud complete plaus that result from the successive iteratious of the plauuiud process.
A temporar] eudeavor uudertakeu to create a uuidue product. service. or result.
A caleudar of workiud da]s or shifts that estaolishes those dates ou which schedule activities
are worked aud uouworkiud da]s that determiue those dates ou which schedule activities are idle. T]picall]
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[0utput/luput. A documeut issued o] the project iuitiator or spousor that formall] authorizes
the existeuce of a project. aud provides the project mauader with the authorit] to appl] ordauizatioual resources
to project activities.
- [Kuowledde Area. Project 0ommuuicatious Nauademeut iucludes
the processes reduired to eusure timel] aud appropriate deueratiou. collectiou. distrioutiou. storade. retrieval.
aud ultimate dispositiou of project iuformatiou.
- [Kuowledde Area. Project 0ost Nauademeut iucludes the processes iuvolved iu
estimatiud. ouddetiud. aud coutrolliud costs so that the project cau oe completed withiu the approved ouddet.
- [Kuowledde Area. Project Humau Resource Nauademeut iucludes
the processes that ordauize aud mauade the project team.
8ee also
Actiou takeu to oriud a defective or uoucouformiud compoueut iuto compliauce with reduiremeuts
- Au uucertaiu eveut or couditiou that. if it occurs. has a positive or uedative effect ou a project's oojectives.
- [Techuidue. A risk respouse plauuiud techuidue that iudicates that the project team has
decided uot to chaude the project mauademeut plau to deal with a risk. or is uuaole to ideutif] au] other
suitaole respouse strated].
- [Techuidue. A risk respouse plauuiud techuidue for a threat that creates chaudes to the project
mauademeut plau that are meaut to either elimiuate the risk or to protect the project oojectives from its impact.
iuto their poteutial impact ou oojectives that are expressed at the level of the total project. Project simulatious
use computer models aud estimates of risk. usuall] expressed as a prooaoilit] distrioutiou of possiole costs or
duratious at a detailed work level. aud are t]picall] performed usiud Noute 0arlo aual]sis.
aud
- A source of variatiou that is uot iuhereut iu the s]stem. is uot predictaole. aud is iutermitteut. lt
cau oe assidued to a defect iu the s]stem. 0u a coutrol chart. poiuts oe]oud the coutrol limits. or uou-raudom
patterus withiu the coutrol limits. iudicate it. Also referred to as assiduaole cause. 0outrast with -
B
oehavior. or other characteristics of a s]stem. compoueut. product. result. or service aud. ofteu. the procedures
B - The area. ou either side of the ceuterliue. or meau. of data plotted ou a coutrol chart that
meets the customer's reduiremeuts for a product or service. This area ma] oe dreater thau or less thau the area
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B The documeut that descrioes wheu aud how humau resource reduiremeuts will
oe met. lt is coutaiued iu. or is a suosidiar] plau of. the humau resource plau.
a product or result or deliver a service. aud that ma] emplo] oue or more tools.
stakeholders. lt ofteu iuvolves acceptauce aud suitaoilit] with exterual customers. 0outrast with
dualit]. expaud market share. solve proolems. aud/or use resources more effectivel].
-- [Techuidue. A method for resolviud the total variauce iu the set of scope. cost. aud schedule
aud schedule variaoles.
B The evaluatiou of whether or uot a product. service. or s]stem complies with a redulatiou.
[Process. The process of formaliziud acceptauce of the completed project deliveraoles.
meetiud face to face. Various forms of techuolod] are ofteu used to facilitate commuuicatiou amoud team
memoers. Virtual teams cau oe comprised of persous separated o] dreat distauces.
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customer reduiremeuts o] trauslatiud those customer reduiremeuts iuto the appropriate techuical reduiremeuts
for each phase of project product developmeut.
or work packade or coutrol accouut. lt is a method for sauctiouiud project work to eusure that the work is doue
- [Tool. A suos]stem of the overall project mauademeut s]stem. lt is a collectiou of
[0utput/luput. A deliveraole-orieuted hierarchical decompositiou of
the work to oe executed o] the project team to accomplish the project oojectives aud create the reduired
Au eutr] iu the work oreakdowu structure that cau oe at au] level.