Vinu Babu Kurian

vinubabukurian@gmail.com
3216 4206, Round tree lane, Missourie city, Houston, Texas -77459
OBJECTIVE I am looking for an AS400 Operations position where proven leadership and technical skills would be utilized. Self-motivated, dedicated, and task oriented professional with creative ability to solve problems. SUMMARY OF CAPABILITIES Natural leader, result-driven, self-motivated, excellent interpersonal and strong team building abilities, excellent communication skills, a proactive management style and the ability to thrive in an ever-changing environment. Excellent problem solving skills . Takes the responsibility of the problem and resolves it. I have always met expectations and targets set. An excellent team member and takes over the team on the team leaders absence.

(832 )-922-

TECHNICAL SKILLS
LANGUAGES AS/400 SKILLS- RPG, RPG-IV, RPG-FREE, SQL, SQLRPGLE, CL, CLLE OTHERS- C, C++, COBOL, JAVA, ADV JAVA, JSP OPERATING SYSTEM OS/400, MS-DOS, WIN-98, WIN-2000, WIN-XP, WIN-NT/ME, WIN-VISTA, SUZE LINUX & SLYNUX DATABASE SYSTEM PRMS, SQL7-8, ORACLE-8i, 9i, FOX-PRO, MS-ACCESS, MIS CRM & MIS TOOLS MARKMAGIC, JMAGIC, CLARIFY, CRS, NICE, IEX HARDWARE TOOLS AVAYA, EP-BAX, ACD

EDUCATION
MBA (IT), Institute of Business Management Research (IBMR) Bachelor of Commerce, Mahatma Gandhi University, Kerala, India Computer Operator and Programming Assistant, Kerala, India O-Level (Diploma in Computer Applications), Kerala, India 1 YEAR Software engineering course from NIIT, Kerala, India

PROFESSIONAL EXPERIENCE

ndVOR IT Solutions 09 May 31 2011

Aug 04

Senior member of the team that offered offshore support and services to Euromarket Designs, Inc subsidiaries Crate and Barrel, Land of Nod , CB2(USA and Canada) and franchisee AL Tayer, UAE. SDLC planning and management. Understanding the technical and functional specifications. Designing, development, analysis, performance review, testing, trouble shooting and debugging of the application. Managing smooth implementation and testing of the application at client location. Providing post implementation, enhancement, performance driven analysis and maintenance support to client for application. Systems & Software 30 07 July 30 09 July

Important member of the team that offered offshore support and services to McCain Foods Ltd, Canada and WM Wrights Co, USA. Developed new software applications and maintained existing applications. Performed programs enhancement, conversions and upgrades and provided user software documentation and training. Provided troubleshooting, programming support, and data analysis for various issues which resulted in the creation of new programs, modifying existing programs, data repair, and user training and support. Reliance June 5 , 03 Jan 14 , 05 info streams

Responsible for solving customer queries, process requests and troubleshooting complaints. Responsible for Roster management for shifts and holidays for colleagues, Maintain minimum call wait and loss and Handle escalated customer queries and complaints Provided training for new trainees, team briefing and new updates etc B P L Mobile cellular services 02, 02 - May 31, 03 Mar

Responsible for solving customer queries, process requests and troubleshooting complaints. Responsible for Roster management for shifts and holidays for colleagues, Maintain minimum call wait and loss and Handle escalated customer queries and complaints Rotomech June, 98 - Nov 31, 00 Engineers

Responsible for maintenance of financial accounting and stores accounting for Rotomech engineers and also was in charge when supervisor was not at office.