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Importance of Business Communication In business, reputation and credibility need to be built up in order to get clients trust and confidence.

Having a sense of professionalism will bring a lot to the business, especially in a long term relationship with employees and clients. Business Communication Tutorials
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Online Presentation Employment Communication for Job Applicants Business Messages Business Proposal Business Communication Services Public Relations The Importance of Meeting Follow-up The New Concept of Virtual Meeting Writing a Well-Structured Business Messages The Art of Listening in Business What is Nonverbal Communication? The World of Business Communication Impress Your Clients through Oral Presentations Providing Positive Messages to Your Employees Negative Messages are not bad after all Facilitate a Business Meeting Improve your Presentations through PowerPoint Verbal Communication used in Business

you could be faced with a problem of managing employees of a different country. A more successful business means better leaders. It is possible that you had an employee who had previously been on the team and is suddenly put into a position of responsibility. He/She may find it difficult to assert authority and motivate others. This is exactly what we help them do. You will agree that a trained set of managers is steadily sure to drive the organization towards it objectives - financial and otherwise. Business Etiquettes Training (Country Customized) Business etiquettes in a new country can be very complicated and mastering it or merely being aware about it would certainly be a very huge advantage. We provide very detailed training on most of the facets of business manners in Japan and India. At the programs conclusion, the participant should be able to:

Adapt to basic behavioral styles Describe appropriate office dress code

Demonstrate an effective self introduction, introduction of others, and small talk Successfully navigate a business meal. Develop an action plan to improve personal professionalism.

Email Etiquette Training Given the globalization era we live in, inappropriate email etiquette can impact the audience, with consequences ranging from simple misunderstandings through to damaged reputation, potential loss of business and liability issues. Our professional email writing training courses combine the general principles of good correspondence with a more specific focus on the pitfalls and dangers of email writing and email etiquette.
Example of Minutes Format

Name of Organization: Purpose of Meeting: Date/Time: Chair: Topic 1. Discussion Action Person Responsible

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Meeting minutes layout Minutes of meetings usually include: Minutes of the last meeting Matters arising from the last minutes The agenda of the meeting itself Any other business (AOB) We suggest that you follow these four steps: 1. Read for background information about the subject. 2. Prepare a comprehensive bibliography. 3. Collect as much material as you can find. 4. Read and study the material discovered. Transcribing Minutes

1 Transcribe minutes soon after the meeting, when your memory of the event is still fresh.

2 Follow the format used in previous minutes.

Preface resolutions with "RESOLVED, THAT..."

4 Consider attaching long resolutions, reports or other supplementary material to the minutes as an appendix.

5 Write "Submitted by" and then sign your name and the date.

6 Place minutes chronologically in a record book.

Read more: How to Take Minutes at a Business Meeting | eHow.com http://www.ehow.com/how_3815_minutes-businessmeeting.html#ixzz1UV6kgxvD WRITING MINUTES OF MEETINGS Style and Format Heading the Minutes Recording Participants Minutes of Previous Meeting Matters Arising

Despatching Minutes Lateral Communication This is communication that occurs between employees on the same level in the organisation. As this can involve decision making it can create efficiency as employees do not have to wait for managerial approval. On the other hand if the manager is not kept informed or if the manager fails to set boundaries there is potential for conflict. Diagonal Communication This occurs when communication occurs between workers in a different section of the organisation and where one of the workers involved is on a higher level in the organisation. For example in a bank diagonal communication will occur when a department manager in head office converses with a cashier in a branch of the bank based on the high street.

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