Churn Management SUMMARY The main purpose of the study is exploring the effective and non effective l positivism

approach In this article. This article is about churn management of telecom industry of Pakistan. The reached selected this study of two telecommunication services provided Telenor or Ufone. This case shows the postissvism method for survey and apply T test to analyzed subscribers to Know the dissatisfaction with any dimity of price voice quality or network coverage is main reason for customer churn at both Ufone and Telenor. There the reasher result out the Ufone Adopted comparatively better churn management stargazes than Telenor to retain its customers.

SUMMARY The purpose of the study understanding the role national culture in H R M of Pakistan. The reached used a social constructivism and qulative rearch and understanding the H R M practices for an origination. In this article the H R M

practices shows the culture sensitivity of any organization how impact of national culture. This research underscore the need to understanding The national culture, including economic and political institution. Universal HRM practices is important for the police and practices of an oragation to analysis of its kind. National culture is driving force behind origination and its influences managerial decion making leadership style or HRM partices. Linking indivual performance to Business Strategy The aim of this article was create a map of process of that link business striates to the induces performs and the organization in the search different companies were selected and different method of colleting were used interview 3employee survey. A series of work ark done in which Research and HRM team from each company participate and share data. some process are more essay embedded and some companies more skill full there different cross process some process were very complex like developing HRM strategies and reshaping organization view short term thinking were also common in companies. Multinational companies had more strongly linked companies had more strongly linked people process than national companies.

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process

Adopt or not to adopt

Churn managmet

Linking individual preference business strataiges

Paradigm

This article interparism This artical is based a Pragmatism based. positivism researcher verify the through

because and

because researcher collect the data qualitative

Intent of the The survey of 11 organization research multinational as well as local. (P130) HRM polices influnced by various national instiuation, such as labor laws, educational. (p.123)

existing theory. External churn

quantities techniques. is Researcher indicate that employee who are

diffened as showitiching service company anothor.internal coustomer in the from

Of coustomers from one committed and satisfy providing with the organization to are likely churn task to perform practice among HRM

defined as swecthing of build commitment and one satisfaction service to anthoer with teacher and employee . same service He us induction and deduction approach. verifies the both The HRM 1 provider company. (P.122)

researcher explores and practice in Pakistan. as In the phase the role he

How literature used

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researcher he

has The researcher has role in because

is major role in proposal major

because the conduct proposal

the researcher has a major conduct and in 2 role he a . He

interview has justified conduct all the study interview problem and Telenor 125 ufone indentify through cross a minor

about himself . the researcher phase researcher has conduct questionnaire

sratgies problem.(123 or section surveys.

justifies a problem one main question research that is divided in to three sub question. the The researcher used an The researcher asks as Questionnaire () close

How intent focus

is open ended question in open ended question. ended question will be

interview. (P131) Discuss the reaorn form delivered churn the Ufone and sample in to selected order to

Telenor voice Qulaity validate coverage problem issues(.p 126) .

the

thems

network emerge from qualitative billing phase. He tests HRM practice through in Pakistan different

How data collect

research question. the The data is collected The sury metohd to be Data is collected in

are word and image by iaaued

using data is qualitative collected collected and at

and

data words text figure or through image. He uses the instrument and interviews for question

approach.where he work questionnair(.p125) micro level internet website.(P131 or132,125) through different

collection of data. Data is collected at micro level through teacher of university employee of and the larger

How data analyzed

the The are analized

intreiw

organization. were The data are analyzed Data of the

and with the help of T test. populating is analyize NUDIST) (125) with the help of spss software

coded(using

to isolate key them.

(p131) Role of the Reach is close because Past data is used for In phase 1 researcher

researcher

he

conducts of Report

the verify the telecom

subreiceser is neare

because he

interview participant. base giving opinion the his

industry. conduct interview and is distance because he conduct questionnaire participant researcher knowledge . has a to the The a

is Yankee group, lejeune in 2 phase researcher

researcher satatments(p121) personal HRM

about

practices.P.126

regarding

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practice gives

in The his

researcher

opinion implementation of HRM practice in Pakistan. Data is valid for churn (1) Discussing deal with services providers network.Hypotheis axcept nurmail data.

How data validated

the are

the

summaries of finding to the pracipant. (2) Internal auditor to review the entire process (3) Validation the instrument will done through a pilot study and taking a large sample represents the . large population be of