Notice to Wireless Communication Service Plan Buyers and Wireless Communication Device Equipment Buyers:

The LankaBizNet.com Policies and Purchase Agreement do not apply to a purchase of a service plan ("Service Plan") for a wireless communication device such as a cell phone or wireless email device. LankaBizNet.com acts as a Dealer for some companies that provide Service Plans and you can purchase a Service Plan through LankaBizNet.com, but your agreement will be with the company that provides the Service Plan and not LankaBizNet.com. The LankaBizNet.com Policies and Purchase Agreement do apply to a purchase of wireless communication equipment, such as cell phones, wireless email devices and accessories from LankaBizNet.com. LankaBizNet.com is not owned by or the owner of any company that provides wireless services. Price, specifications and terms of offers are subject to change without notice. LankaBizNet.com is not responsible for typographical and/or photographical errors. Retail products are accompanied by the original manufacturer warranty. LankaBizNet.com does not offer any technical support or sales advice. Customer pays return shipping charges for all RMA services. LankaBizNet.com reserves the right to refuse service to anyone.

Payment Methods

Visa MasterCard American Express Cash on Delivery PayPal LankaBizNet Gift Card No Purchase Orders, Fax orders please. Please accept our apologies but LankaBizNet.com does not accept international credit cards at this time.

Price Matching
LankaBizNet.com does not price match competitors. For your convenience, all of our most current pricing is listed on our Web site and updated in real-time. Prices are non-negotiable.

Cross-Ship
LankaBizNet.com does not cross-ship CPUs under any circumstance. All other items may be cross-shipped if the following criteria are met: 1. The customer first agrees to purchase the replacement item.

2. The same make/model item is in stock. Return shipping costs are the sole responsibility

of the customer. Return shipping is a service paid to a shipping courier so they will transport your authorized return to LankaBizNet.com. 3. Under no circumstance will LankaBizNet.com cross-ship merchandise beyond 30 days from the original invoice date. 4. Marketplace: LankaBizNet Marketplace sellers may cross-ship CPUs or other items in their discretion. Check the Seller's Policy Page for the cross-ship policies of individual Marketplace sellers. In the event of a conflict between LankaBizNet's cross-ship policies and those on a Seller's Policy Page, the Seller's Policy Page cross-ship polices shall apply to your orders from that seller.

Gifts
LankaBizNet.com offers complimentary customer appreciation gifts with the purchase of selected merchandise. On the product page of qualified merchandise, choose your preferred Customer Appreciation Gift via radio button and click the item's Add to Cart button. Both the product and the gift item will be added to your cart, and the advertised discount will be applied on the Order Confirmation screen. And, in case you forget to add a gift to your cart, an intermediary page will be promoted to provide you with a second chance. Gift offers valid only while supplies last.

Product Specials
Product Specials are offered to LankaBizNet.com shoppers as special cases like clearing stocks at a discounted price.

Promo Codes
LankaBizNet.com will sometimes furnish an alphanumeric code that can be used for promotions on our Web site. These promotional codes may be found in print and/or online advertisements, sent via email to our Newsletter and/Gift vouchers under your LankaBizNet account , presented on the LankaBizNet.com Web site or circulated at events and through other means. Some of the specials offered by entering a Promo Code during checkout include free shipping, volume discounts, free gifts or complimentary Rush Order processing. The provisions for a Promo Code will be included with the code itself; if an expiration date or other condition is stipulated, just reference where you acquired the code for the exact requirements. Please note that Promo Codes are not redeemable for cash and you must spend more than the discount price in order for a promotion to be applied.

Mail-in Rebates
For your convenience, LankaBizNet.com does its best to advertise any current rebates on our Web site. Any use of these rebates is limited to the terms and conditions specified by the product

manufacturer. If you have any questions regarding rebate terms and conditions, please contact the manufacturer directly.

Product Testing
LankaBizNet.com, like other e-tailers, ships items in the condition they were received from the original manufacturer/distributor. LankaBizNet.com does not conduct product testing before shipping any merchandise.

Money Back Guarantee/Refund Policy

All merchandise unless otherwise indicated may be returned within 30 days and 7days from the original invoice date for a refund for international customers and customers who reside within Sri Lanka respectively. CPUs must be returned within 7 days from the invoice date for a refund. A return authorization number is required for all returns. A 15% restocking fee may apply. Additional deductions may be made for CPU returns to reflect the current market value. These terms apply to all refunds. Most products are shipped with a refund/replacement guarantee period unless otherwise noted in the product listing. Customers must inform LankaBizNet.com of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly.

Cell Phone Return Policy

Customers who purchase wireless communication equipment, such as cell phones, from LankaBizNet.com and who purchase a wireless communication service plan from a third party through LankaBizNet.com as part of the same order, have an opportunity to try out the service and equipment to make sure they are satisfied. If according to the agreement for wireless service between Customer and their wireless service provider Customer is able to cancel their service within 14-days then Customer may also return the wireless communication equipment within such same time period after Activation, with no early termination fee, no non-usage based fee, no restocking fee and no reimbursement of any equipment discount.

Software Return Policy

Retail Software may only be returned for refund within 30 days of the invoice date if the packaging is unopened and untampered with. Opened retail software cannot be returned for refund. If you have opened a retail software purchase to discover a damaged and/or defective disc, you may exchange the software for an identical replacement by contacting LankaBizNet.com Customer Service at contact@LankaBizNet.com and acquiring an RMA number. All OEM software including the operating system is 100% non-refundable once purchased and delivered. OEM versions are intended for system builders only and cannot be transferred to another PC once it is installed. Purchasers of this software are required to comply with the terms of the System Builder License, including responsibility for providing all end-user support. LankaBizNet.com is not responsible for system/software incompatibility, and

incompatibility issues do not qualify software as damaged or defective. Customers are encouraged to contact the respective software publisher for answers to technical questions, such as minimum system requirements, prior to purchase.

DVD Return Policy

DVDs are non-refundable but may be exchanged within 30-days of the invoice date for a functional version of the same film by using the shipping label packaged with your order. If you have any questions or concerns, please contact us for help.

Physical Damage Policy

Physical damage to any product purchased at LankaBizNet.com will effectively void warranty coverage. Improper Installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent pins are considered physically damaged and cannot be returned for refund or replacement. Physical damage includes but is not limited to improper handling and/or any other type of damage sustained by irregular usage. LankaBizNet.com encounters bent pins regularly when inspecting physically damaged CPUs. Forcing a processor into position will not solve an installation problem and may consequently void any applicable warranty coverage. Intel and AMD will not accept physically damaged processors back from LankaBizNet.com. As a result, LankaBizNet.com will return any physically damaged CPU back to the customer at the customer's expense.

Restocking Fee
A 15% restocking fee will be applied to all returns for refund. Shipping charges are nonrefundable. No refunds after 30 days.

Technical Support
LankaBizNet.com does not offer any sort of technical assistance. We cannot offer advice on compatibility of items, make product recommendations, provide technical support or sales advice. We post all of the information the manufacturer provides us with for your convenience. Please contact the manufacturer directly for accurate answers to your technical questions or for additional information or specifications that are not posted at LankaBizNet.com.

Processing Time
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. LankaBizNet.com does not guarantee same day-shipping. Orders are not processed on Sundays and mercantile\ government holidays.

Order status
LankaBizNet.com will keep you informed of your order status via e-mail. All tracking information will be emailed to your LankaBizNet.com ID once your order has shipped (except when an APO/FPO is the shipping destination). You may also acquire your order status and other live updates by logging in to your account on our Web site.

Security
Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once we receive your information through the internet, only trusted, authorized employees will process the payment to make sure your information is handled with the utmost level of security.

Privacy
LankaBizNet.com respects your privacy. We will not under any circumstances sell or release your information to anyone except as outlined in our privacy policy. All of the information obtained from our Web site will be used for processing purposes only. The only e-mails you will receive from LankaBizNet.com are updates to any recent orders and/or returns.

Safe Shopping Guarantee

Fair Credit Billing Act: We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. We will only cover the liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Change Orders
You may request a change to your order provided the order has not already been charged to your account. Please call +94 777 77 26 38 during LankaBizNet.com's hours of operation to request a change to your order. Please have your sales order (SO) or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.

Cancel Orders
You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call +94 777 77 26 38 during LankaBizNet.com's hours of operation to

request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 1-2 business days. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.

Resellers
Unfortunately, we do not currently have a reseller or discount program available at this time. LankaBizNet.com currently already negotiates the best possible price for you, and offers these great discounts to all of our customers through our Web site. Anytime we receive any specials or promotions, we will immediately post them on our Web site for you to take advantage.

Volume Discounts
LankaBizNet.com does not have a reseller or discount program available at this time. We work hard to negotiate the best values on the Internet and offer these tremendous values to all of our customers via our Web site. All of our inventory shown online is live, posted in real-time and accessible 24/7/365. We also do our best to advertise any specials, promotions or rebates for our customers' benefit.

Product Listings
LankaBizNet.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Web site. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labeled with an incorrect price due to some typographical, informational, technical or other error, LankaBizNet.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other Web sites from LankaBizNet.com are provided as resources to customers looking for additional information and/or professional opinion. LankaBizNet.com does not assume responsibility for the claims and/or representations made on these or any other Web sites.

Product Revisions
LankaBizNet.com is not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, LankaBizNet.com puts forth its best efforts to ensure that all product information is up-to-date and factual. Unfortunately there are varying determinates which, although infrequent, could cause the information on our Web site to become outdated without our immediate knowledge. This includes but is not limited to new versions or revisions, color deviations, retail package alterations and other variations that may be considered

inconsequential by the manufacturer. LankaBizNet.com relies on the manufacturer to communicate these differences. Presently we have no way of alerting customers prior to purchase in the event the manufacturer fails to do so. Consequently, LankaBizNet.com will not be held responsible for product revision changes.

Product Reviews
LankaBizNet.com reads all reviews before posting them and reserves the right to deny any review. Here are some of the things that can cause a review to be denied:

Offensive or abusive language. Prices and availability can change very quickly on the LankaBizNet.com Web site, so please leave such information out of your review. Hyperlinks/URLs. References to other stores/resellers. Comments on products that were either physically damaged or misused. Replies to existing customer reviews; please do not attempt to initiate discussions here. Comparisons to competing brands/products of competing brands. Criticism of LankaBizNet.com's service or the service of our operations partners. (FedEx, PayPal, etc.) References to aftermarket procedures or installation techniques not mentioned specifically in the original product documentation (over clocking, hacked drivers, tweaking/modding, etc.) Illegal content Invasions of personal privacy Pornography or obscenity Hate or incitement of violence, threats of harm or safety of a person Graphic violence or other acts resulting in serious injury or death Any violations of copyright. Please see our DMCA policy for more information. Any violation of laws and/or copyrighted musical works.

We may change these policies at any time without notice.

Purchase Agreement
By accepting delivery of any product ordered from LankaBizNet.com ("LankaBizNet.com"), you ("Customer") agree to be bound by the terms and conditions listed below. You and LankaBizNet.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and LankaBizNet.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms

and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from LankaBizNet.com.

Product Return Procedure

To return a product in compliance with LankaBizNet.com's satisfaction guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). All RMA requests must be filed online. LankaBizNet.com will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by LankaBizNet.com. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product. Customer is solely responsible for shipping any returned product to LankaBizNet.com. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, LankaBizNet.com's Return Procedure will be breached and LankaBizNet.com may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the customer for replacement of the missing component(s). LankaBizNet.com will not refund to Customer the original shipping charges. In addition, LankaBizNet.com will assess a 15% restocking fee against the Customer's account on all returns for refund.

Limitation of Liability
IN ALL CIRCUMSTANCES LANKABIZNET.COM 'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. LANKABIZNET.COM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. LANKABIZNET.COM SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT LANKABIZNET.COM HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

Cell Phone Equipment Discount Reimbursement for Early Termination

CUSTOMER MUST REIMBURSE LANKABIZNET.COM THE AMOUNT OF ANY DISCOUNT GIVEN BY LANKABIZNET.COM IN THE PRICE OF A WIRELESS COMMUNICATION DEVICE, SUCH AS A CELL PHONE, WHERE THE DISCOUNT WAS GIVEN BECAUSE CUSTOMER PURCHASED A WIRELESS COMMUNCATION SERVICE PLAN AS PART OF THE SAME ORDER, IF CUSTOMER DOES NOT MAINTAIN THE WIRELESS COMMUNICATION SERVICE PLAN PURCHASED AS PART OF THE ORDER IN GOOD STANDING FOR A MINIMUM OF 181 DAYS AFTER ACTIVATION.

Recordings
LankaBizNet does not consent to having any telephone calls recorded and reserves the right to terminate any call that is being recorded. Customer agrees not to record any call with LankaBizNet unless Customer has provided clear and conspicuous notice to LankaBizNet and has received prior written consent from LankaBizNet.

General Terms and Conditions

Orders
An order is not binding upon LankaBizNet.com until it is accepted; LankaBizNet.com must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with LankaBizNet.com. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Shipping Charges
Your total cost for purchase of any product will include the shipping and handling charges shown on your LankaBizNet invoice. However, your original shipping fees are non-refundable in the case of a returned product. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you if your item is returned for a refund to LankaBizNet.

Risk of Loss
LankaBizNet.com will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier. LankaBizNet.com reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow LankaBizNet.com to sign appropriate documents on Customer's behalf to permit

LankaBizNet.com to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. LankaBizNet.com will advise Customer of estimated shipping dates, but LankaBizNet.com will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Severability
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable California law.

Waiver
The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Entire Agreement
These terms and conditions, together with LankaBizNet.com's invoice regarding the products ordered by Customer, are the complete and exclusive agreement between LankaBizNet.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between LankaBizNet.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.