O
n September 22, 2008, the chief
executive officer of a firm in the
industrial town of Greater
Noida in Uttar Pradesh was
killed by some sacked workers. Gory
incidents like these, usually, bring out
contentious issues that form the backdrop —
provided those are contextually highlighted
by the news media.
Newswatch decided to look at the news
media coverage that the incident generated.
The study was conducted over a four-day
period starting the day the CEO was killed. It
was meant to be a qualitative analysis, not a
quantitative one. The idea was to look at the
way the news media covered the issue, and
not quantify the exact number of
publications or news outlets that did a
story, or did not.
After the preliminary
data collection, 114 news newspapers would be correct and acceptable. The
items were shortlisted for rest were partially accurate, or had typo errors.
analysis. Inaccuracies, What was most astounding was the fact that
inconsistencies, and there seemed to be as many versions of the
preponderance of anti-labour incident as there were reports. To get to the
quotes marked the findings. truth one would probably have to go through
Most of the initial reports all the reports, stitch together the seemingly
— those of the brutal murder consistent parts, and come up with
of the CEO — were attributed to something which might be as disjointed and
either police or company inconsistent as most of the reports.
sources. Technically speaking, The exact sequence of events was not
police sources are traditionally clear from any of the copies. The only
preferred as sources when the thing that was evident in the news stories
news is about violence, especially was the fact that the CEO had been
one in which there has been a death. killed. Most of the stories attributed
In reports about conflict – in this their source(s) to either the police (who
case, workers vs management – a were not present on the spot) or
variety of sources brings about a more company officials (who were more
balanced coverage of the incident. likely to give only their version of the
Only five of the 25 stories quoted a incident). The version(s) of workers,
worker. A number of news outlets also both retrenched and current, would
used multiple sources for a wider have gone a long way in presenting
perspective. As many as six of the a broader picture of the incident.
‘breaking news’ stories did not menion Versions of the background to the
when the incident had occurred. violence too varied. Some said the company had sacked
The second name of the CEO, Lalit about 100 employees two months earlier when they had asked for a
Kishore Chaudhary, was spelt in six pay raise. A report even said the meeting on that particular day had
different ways by the 25 news outlets. Only five got it right. There been called to discuss reinstatement of some union leaders.
were even more variations in the name of the company as All in all, if one happened to read the 25 initial reports of the
mentioned by the 25 news outlets – there were as many as 12. Only violence, one wouldn’t know who to believe.
one got it fully correct as ‘Graziano Trasmissioni India Pvt Ltd’.
Even the ‘Graziano Trasmissioni India’ reported by the two foreign READ ON...
the methodology
This study was launched to primarily look at how the news media covered both the
killing of the Graziano Trasmissioni India CEO as well as aftermath of the
incident.The tracking of stories was done by monitoring Google News from
September 22 to 25, 2008. Altogether, 746 stories published during the period were
tracked down. After leaving out duplicates (mainly because of news agency creeds),
the number was brought down to 184. The next round of elimination was done to
exclude non-English stories and ones that ran into 100 words or less.
In the end, 114 stories were selected for the content analysis. In all, 92 of these
were from Indian news outlets; the rest were of foreign origin. Of these 114 stories,
25 were seen to be in the “breaking news” category, while 80 were follow-ups. There
were six editorials and three op-ed pieces as well.
The “breaking news” in this case is not the same as that in a live medium like
television, radio or the Internet. In the Newswatch studies, “breaking news” is the first
story of an incident – in this case the attack on the CEO of Graziano Trasmissioni
India and his subsequent death on September 22, 2008.The “breaking news” stories,
therefore, were from distinct news outlets.
There was also a need to see how the news-break was being followed up. Since
newspapers needed to be given a day’s leeway and foreign one too had to be kept in
mind, the study looked at stories published between September 22 and 25, 2008.
The stories selected for the analysis were coded on basis of 43 parameters.
Each of these data entries were subsequently cross-checked by two other persons to
avoid errors of omission and commission.
Headlines and treatment to launch independent probe into CEOs lynching in Noida’ (Asia
News International, New Delhi) to ‘Sp cell to be set up in G Noida
The first element of a news story that makes an impact on the for handling labour disputes’ (Indo-Asian News Service-IANS,
reader is the headline. Eighty-five per cent (17/25) of the news New Delhi). The usage of ‘declarative’ or ‘label’ headlines in case of
stories in the “breaking news” category went in for ‘label’ both ‘breaking news’ stories and the subsequent follow-up news
headlines; eight opted for ‘declarative’ headlines. The ‘label’ items did not follow any definitive pattern.
headlines of ‘breaking news’ stories ranged from ‘Sacked Indian The tone and tenor of a story also has an impact on the reader
workers beat CEO to death’ (Saudi Gazette, Jeddah) to ‘Workers and can sway a reader’s judgment either way. The yardstick for
beat CEO to death in Greater Noida’ (NDTV, New Delhi). The treatment was stringent — any news item that might otherwise be
declarative headlines of ‘breaking news’ stories ranged from ‘Chief taken as straight was marked as a ‘story with colour’ either if it was
executive beaten to death with iron rods by angry workers’ (The seen to be laced with adjectives or if the reporter/writer was even
Daily Mail, London) to ‘CEO murdered by mob of sacked Indian remotely judgmental. In case of the ‘breaking news’ category, an
workers’ (The Times, UK). In case of the follow-up news stories, 43 overwhelming 80 per cent (N=16) were found to be straight news
had ‘declarative’ headlines and 37 had ‘label’ ones. The ‘declarative’ copies that avoided emotions. The rest (N=9) were news ‘stories
headlines of follow-up news stories ranged from ‘UP scrambles to with colour’. When it came to follow-ups, the balance scaled
clean up bloodied labour image’ (Financial Express, New Delhi) to slightly more towards ‘stories with colour’. In all, 44 out of the 80
‘Angry India Inc, Cong force Oscar to say sorry’ (CNN-IBN). The follow-up stories were found to be stories that used colourful
‘label’ headlines of follow-up news stories ranged from ‘Italian firm language in varying proportions.
the news-break sources in their stories. The rest used varied sources – from police
officials to factory employees. A number of news outlets also used
Description of death: In all, 15 of the 25 stories said the CEO multiple sources for a wider perspective.
was ‘beaten to death’, eight said he was ‘bludgeoned to death’, Most ‘breaking news’ stories were attributed to either police or
while one each said he was ‘lynched to death’, and ‘thrashed’ and company sources. Technically speaking, police sources are
died subsequently. The expressions ‘beaten to death’, ‘bludgeoned traditionally preferred as sources when the news is about violence,
to death’ and ‘lynched to death’, though correct, give the especially one in which there has been a death. In reports about
impression that he died on the spot. In most of the reports, it was conflict – in this case, workers vs management – a variety of
not clear where he had died. Many said he was declared ‘brought sources brings about a more balanced coverage of the incident.
dead’ at the hospital. The use of ‘bludgeoned’ and ‘lynched’ were Only five of the 25 stories quoted a worker. The Hindustan Times
not used as yardsticks to mark stories as ‘stories with colour’. report used the most sources – senior company official, two
These expressions are now used rampantly in news copies. workers, and state labour official. The newspaper, however, did not
quote any police official. The Indo-Asian News Service (IANS)
Sources: It is a cardinal mistake in journalism not to attribute report also quoted four sources. The news agency, however, did not
incidents in a story to a source. Two (Financial Times of London, name the police official by designation, and quoted only a mid-
and citizen journalism site Digital Journal) did not mention level company official.
NOTE:
1. Avdesh: Agitating worker
2. Babu Ram: SP (Rural), Noida
3. Bhanu Pratap Singh: IG (law and order)
4. Brijesh Kumar Gautam: Police official (no specific designation mentioned)
5. DP Singh: Asst labour commissioner, Ghaziabad
6. Forettii Gatii: Italian consultant
7. Mahesh Sharma: CMD, Kailash Hospital
8. Manoj Pathak: Police official (no specific designation mentioned)
9. Narendra Singh Gangwar: Injured worker admitted to hospital
10. Rajpal: Agitating worker
11. Rakesh Kumar Singh: Hr dept, Graziano Trasmissioni India Pvt Ltd
12. Ramesh Jain: Director, Graziano Trasmissioni India Pvt Ltd
13. RK Chaturvedi: SSP, Noida
14. Udaivir: Production supervisor, Graziano Trasmissioni India Pvt Ltd
When and where: Of the conventional 5w+1H of old-school Only five got it right.
journalism, the ‘when’ and ‘where’ are imperative to certain kinds Instances:
of stories – especially of the type that was the subject of this study. Choudhary: 15;
As many as six of the ‘breaking news’ stories did not menion Chaudhary: 5;
when the incident had occurred: Associated Press (AP), Digital Chaudhury: 2;
Journal, the Daily Mail, the Independent, BBC, and the Chaudhry: 1;
Independent (South Africa). In case of the Times of India report, Chowdhury: 1;
both the ‘when’ and the ‘where’ were implied by the dateline and Choudhury: 1
were not explictly stated.
Greater Noida, where the unfortunate incident happened, was The name of the company: There were even more variations in
wrongly described to be on the outskirts of Delhi by six foreign the name of the company as mentioned by the 25 news outlets –
news outlets – Financial Times, Associated Press (AP), Saudi there were as many as 12.
Gazette, the Daily Mail, Press Association, and Canadian Only the Hindu got it fully correct as ‘Graziano Trasmissioni
Broadcasting Corporation (CBC). ‘Outskirts’ means a point that is India Pvt Ltd’. Even the ‘Graziano Trasmissioni India’ reported by
the farthest from the centre, but one that is part of the same entity, the Independent and Financial Times would be correct and
in this case – Delhi. Greater Noida was correctly described as a acceptable. The rest were partially accurate, or had typo errors.
suburb of Delhi by the Times. Graziano Trasmissioni India Pvt Ltd is also known as Oerlikon
Graziano India. It is the Indian subsidiary of Oerlikon Graziano
The name of the deceased: The second name of Lalit Kishore SpA, based in Turin, Italy. Oerlikon Graziano SpA, in turn, is a
Chaudhary was spelt in six different ways by the 25 news outlets. segment of the Swiss high-tech group, OC Oerlikon Group.
The what and the why: What was most astounding about the
findings was the fact that there seemed to be as many versions of
the incident as there were reports. To get to the truth one would
probably have to go through all the reports, stitch together the
seemingly consistent parts, and come up with something which
might be as disjointed and inconsistent as most of the reports. Versions of the background to the violence, which was
The exact sequencce of events was not clear from any of the imperative, too varied. Some reports said the company had sacked
copies. The only thing that was clear in all the news stories was the about 100 employees two months earlier when they had asked for a
fact that the chief executive officer had been killed. Most of the pay raise. A report even said the meeting on that particular day had
stories attributed their source(s) to either the police (who were not been called to discuss reinstatement of some union leaders.
present on the spot) or company officials (who were more likely to The ‘beaten to death’, ‘bludgeoned to death’ and ‘lynched to
give only their version of the incident). The version(s) of workers, death’ expressions give the impression that the CEO died on the
both retrenched and current, would have gone a long way in spot. Some reports did not mention where he had died, others
presenting a broader picture of the incident. reported that he was declared dead on arrival at the hospital.
WHAT THE MEDIA REPORTED ABOUT THE INCIDENT AND THE BACKGROUND
News outlet What happened Background trigger factor Where did he die
Adnkronos International Meeting called with dismissed workers to sort out pending Company had sacked about 100 employees Not mentioned where.
issues. Ended inconclusively and infuriated workers who two months ago after they asked for a pay
went on rampage. They (about 100 sacked workers) rise.
turned violent and beat CEO to death with wooden clubs
and iron bars inside factory. Eyewitness: CEO tried to
broker peace between the two “sides” but a worker hit him
from the back with a hammer.
Agence France-Presse Meeting to discuss a long-running labour dispute turned Company sacked more than 100 workers Declared dead on arrival at
violent. Only a few people were called inside. About 150 three months ago but arranged meeting to hospital
people were waiting outside when they heard someone work out a possible reinstatement deal.
from inside shout for help. They rushed in and the two Workers dismissed after they demanded pay
sides clashed. CEO hit on the head with either a stick or rises and allegedly ransacked firm's offices.
an iron rod.
Associated Press Laid-off workers had been called in to try to settle a Dispute that had led to the firing of more than Bled to death. Not mentioned
dispute. CEO attacked with iron rods and wooden polls. 100 employees in recent months. where.
About 125 dismissed workers barged into the factory and
went on rampage.
BBC Meeting was scheduled to discuss possibility of reinstating Nearly 300 workers at Graziano Died at the factory.
some workers. Dismissed employees turned violent. Angry Transmissioni were dismissed two months
workers damaged office property and singled out CEO ago after they demanded pay rises and
when he tried to reason with the mob. They used iron bars allegedly ransacked its offices.
to beat up CEO. More than 100 dismissed workers
entered factory, vandalised machinery, and attacked CEO.
Firing by staff agitated workers waiting outside.
Canadian Broadcasting Former workers attacked CEO with rods and wooden Meeting was called to resolve an industrial Bled to death. Not mentioned
Corporation sticks at a factory. CEO attacked after he tried to reason dispute in which more than 100 employees where.
with workers who had begun destroying factory property. were dismissed over recent months.
CNN-IBN CEO attacked by a mob inside company premises. The workers had been dismissed nearly two CEO rushed to Noida’s Kailash
Meeting called by CEO to resolve dispute between labour months back and had been protesting since Hospital where he was declared
and management. Meeting turned violent when workers then. brought dead.
started protesting. Representatives conveyed to those
waiting outside that they had been manhandled, leading to
protesters barging inside.
Daily Mail, The CEO attacked inside factory by workers called in to settle Dispute that had led to the firing of more than Bled to death. Not mentioned
dispute. About 125 workers armed with iron rods barged 100 employees in recent months. where.
into the factory and went on rampage. CEO assaulted
when he tried to pacify them.
Deccan Herald Trouble began after meeting between union Meeting had been called over dismissal of CEO died later in hospital.
representatives and management inside company some union leaders.
premises. One leader called workers, waiting outside, and
told them the management had attacked union leaders.
Workers, armed with sticks and iron rods, turned violent
and gatecrashed into premises. CEO thrashed in violent
clash. Eyewitness said workers turned violent when a
security guard opened fire to disperse them.
News outlet What happened Background trigger factor Where did he die
Deutsche Presse-Agentur Workers called for a meeting to reinstate some of them but Some 300 workers were dismissed two Succumbed to injuries. Not
turned violent during the talks. The mob damaged office months ago after they demanded pay rises mentioned where.
property and beat CEO with wooden sticks and iron rods and ransacked the offices.
when he tried to pacify them. Over 100 dismissed workers
damaged property and attacked CEO.
Digital Journal 200-strong armed mob of sacked workers barged into Three months ago company declared a CEO taken to Greater Noida’s
company premises, wantonly destroyed machinery and partial lockout after workers demanded pay Kailash Hospital where doctors
cars, and then attacked CEO who tried to pacify them.. rises and allegedly ransacked offices. 300 declared him brought dead.
Was abused while trying to reason with protesters. On employees were affected. They had arrived
raising objections he was beaten to death with a hammer on Monday to negotiate the re-employment
terms but were not willing to accept some
conditions. They sat on a protest outside the
main gate in spite of court injunction against
them coming within 300m of the unit.
Financial Times Meeting with former employees to resolve a long-running Attack sparked off by the company's Beaten to death in office
dispute dissolved into riot in which protesters overpowered dismissal of 200 workers in a pay dispute.
security guards and turned on CEO and his staff.
Guardian, The CEO attacked inside factory by sacked workers called in Dispute that had led to the firing of more than Bled to death inside factory.
to settle dispute. Meeting turned sour and men began 100 employees in recent months.
vandalising machinery. About 125 workers armed with iron
rods barged into the factory and went on rampage. CEO
assaulted when he tried to pacify them.
Hindu, The Group of former employees turned violent during meeting Company had dismissed about 200 Taken to a nearby hospital where
with management and attacked CEO. Altercation broke employees after they vandalised its premises doctors declared him dead.
out between employees and management. Security guard during an agitation two months ago
opened fire in air and a mob of over 100 people waiting demanding a raise in salary. Dismissed
outside stormed into premises. CEO came down on employees were demanding reinstatement
hearing commotion and was battered to death. and the management had invited them for
talks. Management reportedly laid a pre-
condition for dismissed employees, asking
them to submit a written apology to get back
their jobs.
Hindustan Times Meeting called to discuss dismissal of workers turned Problem over dismissed workers simmering CEO rushed to Kailash Hospital
violent. Around 125 dismissed workers armed with iron for some time. On September 16, where he was declared brought
rods barged into the factory and went on rampage. They management and labour leaders agreed to dead.
broke computers and machinery and smashed take back dismissed employees except 15
windowpanes. When CEO tried to pacify them, they whose services were terminated. It was
assaulted him with rods. Worker: Company asked for an agreed that workers will individually give
apology letter saying workers had caused violence in the applications tendering an apology letter.
past which forced the lockout. This made them the furious
and the gathered workers started protesting. Worker:
Outsiders may have assaulted CEO. Firing by guards
agitated workers and they clashed with staff.
Independent, The Precise details unclear. Police version: workers invited to 240 casual employees had been dismissed Declared dead on arrival at
discuss possible settlement to dispute in which more early this year for what he said was "poor hospital.
workers would be taken back. CEO attacked after he tried performance"; 70 of them were taken back
to talk to disgruntled workers. Company version: angry but the remainder had been protesting
workers were armed with iron rods and hockey sticks. outside the factory gates since then.
Anon protestor: workers were angered by demand that
dismissed employees sign a letter admitting to guilt for
previous violent acts before being reemployed. This made
them furious and the gathered workers started protesting.
Independent, The (SA) CEO attacked after a meeting to discuss labour dispute. Nearly 300 workers were dismissed two CEO declared dead on arrival at
Agitating employees got violent and hit him with an iron months ago after they demanded pay rises hospital
rod. and ransacked its offices.
Indian Express, The CEO beaten with iron rods. Dismissed employees were Dispute had been continuing for last five Declared dead on arrival at
meeting management to resolve a dispute. Large group of months. Employees wanted raise and Kailash Hospital in Greater Noida.
employees waiting outside got restive after rumours permanent jobs. Standoff took serious turn
spread that a scuffle had broken out between two months ago when agitating employees
management and union leaders inside the meeting. ransacked company’s offices, and the
management retaliated by dismissing around
300 people for misbehaviour and rioting.
News outlet What happened Background trigger factor Where did he die
Indo-Asian News Service CEO lynched when about 150 retrenched workers barged Company had expelled about 240 casual Not mentioned where, but implied
into factory premises. Earlier in the day, a mob brutally workers in January for non-performance. It that he died on the spot.
beat over 50 workers with iron rods, hockey sticks and reinducted 70; rest striking in front of factory.
heavy axles. Incident: men, armed with iron rods and Senior management willing to take them
hockey sticks, entered premises and attacked security back after some time, but they indulged in
guards and then workers. Many entered production area extreme unrest and resorted to bloodbath.
through reception gates and broke window panes. When
CEO came out for a compromise, six men surrounded
him. Abuses and heated arguments followed. He was then
hammered to death.
NDTV Trouble began when 200 workers arrived outside the None Not mentioned.
office. They were invited in by HR managers. 70 workers
went inside and began attacking the management. MD
arrived to help control situation. Workers attacked MD for
30 minutes with sticks. They hit him repeatedly on his
head. He died of those injuries. Eyewitness: At least 250
workers were sitting outside. As soon as the gate was
opened, they barged in and the guards who were present
started running here and there. By the time the guards
gathered together, the workers had done the damage.
Press Association CEO attacked by workers with iron rods and wooden Dispute was over dismissal of more than 100 Bled to death. Not mentioned
sticks inside factory. Meeting called to settle a dispute. employees in recent months. where.
Workers attacked CEO when he tried to talk to them.
Reuters Sacked employees beat up CEO in company's office. Long industrial dispute at factory which led to Not mentioned where.
Dismissed employees turned violent during meeting. dismissal of hundreds of employees.
Angry workers damaged office property and singled out
CEO when he tried reason with them.
Saudi Gazette CEO attacked with iron rods and wooden sticks inside the No additional info. CEO rushed to Greater Noida’s
company factory by 200-strong armed mob of dismissed Kailash Hospital where doctors
workers. Sacked workers rushed into the premises when declared him brought dead.
the gates were opened to let in a car. They smashed cars
inside compound. Hearing the commotion, CEO came out
to building entrance. Was abused while trying to reason
with protesters. On raising objections he was beaten to
death with a hammer.
Telegraph, The Company asked 11 sacked employees to come for talks Meeting had been called over reinstatement Not mentioned.
with CEO. Around 150 members of the local trade union of 11 employees sacked for
accompanied them. Simmering tension burst into open “underperformance” two months ago.
when an overzealous security guard fired in air. Those
inside CEO’s room took gunshot as signal of intimidation
and one dashed to see what happened. Seeing him rush
out, waiting union leaders thought talks had failed. Around
50 of them, most of them carrying iron rods, hammers and
batons, charged into CEO’s chamber and repeatedly
struck him on head.
Times of India, The Sacked workers rushed into the premises when the gates Roots of unrest traced to three months ago, CEO rushed to Greater Noida's
were opened to let in a car. They smashed cars inside when company declared a partial lockout. Kailash Hospital, where doctors
compound. Hearing the commotion, CEO came out to Some 200 employees were affected. 15 declared him brought dead.
building entrance. Was abused while trying to reason with staffers were given termination letters while
protesters. On raising objections he was beaten to death others were to be taken back.
with a hammer. Other: Some workers locked out
selectively. They arrived to negotiate re-employment
terms, but were not willing to accept some conditions.
They sat on dharna outside the main gate despite a court
injunction against these workers coming within 300m of
the unit. 200-strong armed mob of dismissed workers
barged into premises and indulged in largescale violence.
Times, The Meeting called with more than hundred former employees. Incident followed long-running dispute Not mentioned where.
CEO wanted to discuss possible reinstatement deal. Only between management and workers
a few people were called inside. About 150 were waiting demanding better pay and permanent
outside when they heard someone from inside shout for contracts. Meeting was called with former
help. They rushed in and the two sides clashed. The employees who had been dismissed after an
company staff were heavily outnumbered. earlier outbreak of violence.
the follow-ups In all, various individuals and sources were quoted 190 times in
the 80 stories. Industry officials and organisations accounted for a
substantial chunk of the quotes: 62 times. Quotes of political
Voices: Using quotes in a story has a number of uses. For one, it leaders came next with 42. The initial reaction of Union labour
adds credibility to a story. Then, it adds a human element – a minister Oscar Fernandes and its subsequent retraction accounted
personal touch. And, it lends voices to people. The flipside is that for as many as 26 of these. Graziano Trasmissioni India officials
not quoting someone or a group of people tantamounts to filtering and employees got 39 quotes. The worker angle could get only 14
them out. These things can happen either willingly, or unwittingly quotes (i.e. 7.4 per cent of the total).
on part of reporters/editors. Sometimes people who need to be
quoted might not be at hand. The bottomline, nevertheless, is that
the usage of quotations can swing the mood of a story.
The quotes used in the 80 follow-up stories were broadly
classified into seven categories:
1. Graziano Trasmissioni India officials and employees
2. Police and hospital sources (both named and anonymous)
3. Trade union leaders, labour officials, and Graziano workers
4. Industrialists (both as individuals and organisations)
5. Politicians (both named and anonymous)
6. Family and friends of Lalit Kishore Chaudhary
7. Italian embassy in India
One murder, umpteen versions: How the news media covered the killing of a CEO by axed workers. Edited and published by Subir Ghosh for Newswatch
(www.newswatch.in). © Newswatch 2008. All rights reserved. Note: Even though efforts have been made to provide accurate information in this report, the publisher would
appreciate if readers would call his attention to errors by emailing newswatchindia@gmail.com. Suggestions for future study subjects can be sent to the same email address.