Thank you for joining us! Now that your AT&T U-verse
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installation is complete, we invite you to browse this easy-to-use guide to learn all that your new service has to offer. Youll find step-by-step instructions for the most popular AT&T U-verse TV features, plus special features that are waiting to be discovered. Or, use the table of contents or index to go directly to the things you want to do. Enjoy. Its all coming together. For you.
Questions?
Click: uverse.att.com/uconnect
Call: 1-800-ATT-2020
Contents
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Features of your AT&T Uverse TV remote Your AT&T Uverse HDready TV receiver AT&T Uverse Advanced TV AT&T Uverse TV service basics: Turn on/off AT&T Uverse TV PictureinPicture channel browsing Access AT&T Uverse menus Customize your TV experience: Switch between standard & widescreen TV Change the onscreen language Turn system sound effects off Program your universal remote control Decide what to see in your program guide: Use the interactive program guide
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Create your own favorite channels guide Find programs using the search feature: Search by actor or title Use your parental locking controls: Set up your PIN Lock ondemand rentals or specific channels Turn off parental locking temporarily Hide channels from view in the guide Pause, play, replay & record live TV: Control live TV using your remote Instantly record what youre watching Record shows with extra time at the end Your evergrowing Video On Demand (VOD) library: Rent from the video store Access free ondemand videos
26 Rent Pay Per View events How your ondemand rentals are billed
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Channel 300 previews upcoming AT&T Uverse TV shows plus AT&T Uverse services.
AT&T U-verse
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Theatre
Channel 200 highlights whats hot now and coming soon on Video On Demand (VOD).
Channel 411 is where youll find information about your membership and Uverse service.
AT&T U-verse
Channel 100 lets you preview upcoming Pay Per View concerts and events. Turn the page to start enjoying home entertainment like never before. | uverse.att.com/uconnect
features guide | Tv
AT&T Uverse Tv
View personalized weather, sports, and traffic info on the AT&T U-bar, p. 38
Go to the interactive program guide screen, p. 18 Return to previously viewed live TV channel, p. 11 Edit text on the search screen, p. 19
Did you know? Youve got a fourfunction remote! See p. 16 for step-by-step instructions for programming up to two more devices (your remote was programmed to control the TV and receiver at time of installation).
AT&T Uverse Tv
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YourAT&TU-verse HD-readyTVreceiver.
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AT&TU-versereceiver+yourHDTV+HDcontent=aworldofdifference!
MostAT&TU-verseprogrammingpackagesincludeoneHD-readyreceiveranddigitalvideorecorder(DVR) service.Plus,youcanaddmorereceiversforalowmonthlyrentalfee.OuradvancedDVRrecordsfour showssimultaneously,uptotwocanbeHDbasedonavailability.Youneverhavetomissyourfavorite shows,eveniftheyreonatthesametime. need to connect highend audio equipment? Thereceiversuser guideprovidescommon configurationsfor connectingaudio andotherdevices. link:solidgreenwhenreceiver isconnectedtothe AT&TU-versenetwork. Power:greenwhenon. record:redwhenrecording. Menu/arrow/oK buttons: thesehavethesamefunctions asontheremotecontrol.
AT&T Uverse reCeivers Are HDreADy
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AllAT&TU-versereceiversareequippedto provideastandard-definitionand/ora High-Definition(HD)signal.Learnmore aboutourlocalandnationalHDchannel listingsatuverse.att.com/uconnect. Note: Monthly $10 HD Technology Fee applies for access to HD service. Subscription to an AT&T U-verse programming package required. Premium HD channels require subscription fees.
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All yoU neeD is yoUr oWn HDTv
> Clarity. TheHDdigitalsignaliscrystal clearandnoisefree. > sharpness. Morepixelsmeanssharper pictures.HDTVhasabout2millionpixels, comparedwith500,000pixels inanalogTV. > Widescreen picture. High-Definition TVhaslessedgecroppingformore intenseviewing.
Ofcourse,inordertouseyourAT&TU-verse HDservice,youmusthaveanHDTV.
AnD oUr HD serviCe
Black bars on your Tv screen? Ifyouwatch standard- definition programmingon yourHDTV,you canminimizeor eliminateblack barsontheside ofyourscreenby pressingzoomon yourremote.
HD:bluewhenaspectratio issettoHDresolution.
Turn the page to learn how AT&T Uverse delivers Advanced Tv. | uverse.att.com/uconnect
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AT&T U-verse delivers the future of television to you over a network that includes state-of-the-art fiber optics. Simply put, a fiber optic cable is a pipea way to transmit datain the same way that coaxial cable is a pipe. But older networks simply cannot compete with faster, more reliable fiber optic technology.
Needhelpona specifictopic? Tune to Channel 411, or press video on demand on your remote and select help. Learn more on p. 27.
TurnthepagetolearnaboutAT&TU-verseTVbasics. | uverse.att.com/uconnect
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PictureinPicture browsing
Get a peek at what else is on without leaving your current program. Simply press your remotes up/down arrows to activate your PiP browse barit features a Picturein Picture (PiP) video of each channel along the bottom of the screen, with the program title and time remaining. > Use up/down arrows to view programs on channels above/below the current one. > To view future programs on the current channel, press the right arrow. To jump ahead one day at a time, press FF. > To view information about the program in the browse bar, press inFo. > To change the channel to the one you see in the browse bar, press oK. (The program info screen will appear if the program is not currently playing.) Note: The browse bar will disappear after 10 seconds of inactivity.
With its stateoftheart fiber optic technology, AT&T Uverse offers a whole new way to experience TV. This section will get you started with the basics, then guide you through the advanced features that will change your view of what your TV can do for you. > Now your TV screen shows you so much more: AT&T Uverse TV provides channel changing without delay, superior screen navigation, PictureinPicture channel surfing, and intuitive menus. Learn more beginning at right. > You have the power to shift time, even stop it: With DVR capability, AT&T Uverse TV puts you in charge. Stop live TV, replay anytime, and record and watch programs on your schedule. Learn more on p. 22. > Theres a video store in your living room: Along with an awesome channel lineup that includes sports, premium movies, and international programs, your AT&T Uverse service provides an extensive Video On Demand (VOD) library. Learn more on p. 24. > Take control of what your family watches: Easytouse parental locks let you hide channels in the program guide and lock or unlock shows according to their ratings. Learn more on p. 20.
2 Press AT&T then power at the top of your AT&T Uverse remote control. The power button on the Uverse receiver will be lit green, and the last channel viewed will appear onscreen.
When youre done watching TV, press AT&T and power again to turn off the receiver. Then turn off your TV.
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Questions?
> Tune into the AT&T Uverse Help Channel 411 or access free Help On Demand videos in Video On Demand (VOD). > Click uverse.att.com/uconnect for stepbystep guidance and updates. > Call 1800ATT2020 to reach your AT&T Uverse expert to get answers, add new features, or ask for support.
You can control your TV and two other devices with your remote. Turn to p. 16 for more information.
> Press and hold the ch/pg button to scroll continuously through the channels. The channel number and program title will appear at the bottom of the screen. > To go directly to a specific channel, enter the channel number using the remotes keypad and press oK. Note: If the new channel doesnt appear, it may be one that you dont receive. > To return to the channel you were watching previously, press lAsT.
Whats PiP? A small onscreen picture in a picture of the channels youre browsing while watching a show. Seeing the actual show helps you decide faster if you want to switch, especially when you arent familiar with its title or the channel.
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Turn the page to learn how to access AT&T Uverse TV menus. | uverse.att.com/uconnect
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Picture-in-Picture browsing and fast channel changing are only the beginning. A world of new features is available to you with the press of a few buttons on your remote.
> Select help to choose from a series of informative how-to videos. See p. 27 for more information.
3 Use the down arrow to select an option from any of the drop-down menus that appear beneath a selected menu. 4
> Select live TV to access the guide, your favorite channels listing, or the program search feature. See p. 18 for more information. > Select recorded TV to view a list of all the programs you have recorded on your DVR. See p. 34 for more information. > Select Video On Demand (VOD) to access the video library or watch a program youve already rented. See p. 24 for more information. > Select options to customize your menu and guide settings, manage parental locks, and more. See p. 14 for more information.
See Menu navigation tips at left for more help with accessing menus.
Use the right arrow to view information about the cast and crew.
2 3 To record the program, or set up a series recording, use the down arrow and press OK to select the desired action. See p. 31 for more information. 4 Press ExIt tO lIVE tV to return to the program you were watching.
You can access the program info screen from within menu screens. > As you are scrolling through the program guide, press INfO to view details about the highlighted program and schedule a one-time or series recording. > When using the search feature, press INfO on any program in your results list to view more details. See p. 19 for more information.
Where do you find on-demand videos to watch? You can find the Video On Demand (VOD) channel in your interactive program guide, or press VIDEO ON DEMAND (VOD) on your remote to go to the video store. Learn more on p. 24.
See Menu navigation tips at left for more help with accessing menus.
Turn the page to learn how to customize your viewing experience. | uverse.att.com/uconnect
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Customize your TV screen for HD, change your screen language, and more.
Tired of black bars on your widescreen TV? Cant keep track of all your remotes? Se habla espaol? Help is in this section.
Note: Zoom will affect all channels, not just the one you are currently tuned to.
3 Select the language you want using the up/down browse arrows and press oK. 4
You can set it so that all the AT&T U-verse menus appear in another language.
1 Press Menu on your remote. Use the right browse arrow to select options, then the down arrow to select system settings. Press oK. 2
Temporarily turn off all sound. Press Mute on your remote. Youll see a mute indicator onscreen. Press again to restore sound.
Aspect ratio is the relationship of the screens width to its depth. Standard TVs have a 4:3 aspect ratio; widescreen and HD TVs are 16:9. Learn more about HDTV on p. 7. Press Menu. Use the browse arrows on your remote to select options. Select system settings and then aspect ratio.
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Some TV programs have an optional Spanish-language audio track. AT&T U-verse TV can be set to automatically switch to Spanish when available (this feature does not work if you are watching a recorded program).
1 Press Menu on your remote. Use the right browse arrow to select options. Use the down arrow to select system settings. Press oK. 2 3
> normal: displays the normal image. > Zoom 1 to 3: increases the zoom. > stretch: expands the image to fill the screen (may cause distortion of picture).
If you watch standard-definition programming in widescreen mode on a widescreen HDTV, black bars will appear on the sides of the program. To remove the bars:
To turn the sound effects on, go through the above steps, but select on in step 3.
Select secondary audio. Press oK. Select the use secondary audio if Turn the page to learn how to program your remote. | uverse.att.com/uconnect
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To assign the volume controls to any or all devices programmed in the remote:
1 Press and hold AT&T. Press OK, then release both. Mode buttons will flash twice.
Channel controls like CH/PG and LAST affect the AT&T U-verse TV receiver in all device modes. To assign channel controls to any or all devices programmed in the remote:
1 Press and hold AT&T. Press OK, then release both. Mode buttons will flash twice. 2 Enter 9 6 6 using the number keypad. AT&T will flash twice. 3 To send channel controls to the devices assigned to TV, DVD, or AUX, press the related mode button. It will flash three times.
POWER controls the AT&T U-verse TV receiver. To add this function for other devices:
1 Press and hold AT&T. Press OK, then release both. Mode buttons will flash twice. 2 Enter 9 7 7 using the number keypad. AT&T will flash twice. 3 Press AT&T. It will flash twice. Then press TV, which will also flash twice. 4 Press DVD and/or AUX to control those devices, allowing them each to flash twice. 5 When done adding devices, press OK. AT&T will flash three times.
> 1 for VCR > 2 for stereo receiver/tuner Turn on the TV or other device that you want to program into the remote.
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These steps walk you through programming the remotes TV, DVD, and AUX device mode buttons. (The AT&T button already controls the AT&T U-verse TV receiver.)
Aim the AT&T U-verse remote at the device, and press and hold the mode button (TV, DVD, AUX) you will assign it to.
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To send the volume control to devices assigned to DVD or AUX, press the related mode button. It will flash three times.
3 4 If you want VOL and MUTE to control all devices depending on the active mode, press OK. AT&T will flash three times.
Did you time out? If youre interrupted while programming your remote, the process may time out before you complete the setup. The mode buttons will flash red, and you will need to start over.
While holding the mode button, press OK. Release both. All mode buttons will flash twice.
3 4 You have 10 seconds to enter 9 2 2 using the number keypad. The previously selected mode key will flash. 5 If the device is a TV or DVD player, press and release PLAY on the AT&T U-verse remote control, then press FF repeatedly until the device turns off.
Press the devices mode button, then POWER. The device should turn on. Refer to the remotes manual if it does not.
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You can now use the AT&T U-verse remotes mode buttons to switch between control of your devices.
controlling volume
If you want CH/PG and LAST to control all devices depending on the active mode, press OK. AT&T will flash three times.
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By default, VOL and MUTE control the volume on your AT&T U-verse receiver, and your TV if it is programmed into your remote.
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turn the page to see how to create a favorite channels guide. | uverse.att.com/uconnect
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Easily find what you want to watch, and block out what you dont.
2 Highlight a program to view more details (plus live video if its currently on). Then:
3 A list of results appears as you type. The more letters you enter, the better the results. 4 Press the right arrow repeatedly to tab over to the results list. 5 Highlight a title or name using the up/ down arrows, and press oK for more options.
> Press oK to begin watching the program. If its not currently on, a program info screen will appear. > Press inFo for viewing options and more information, like cast and crew. > Press record to record the program. Learn more about recording on p. 31.
> Press guide to simply exit the guide and return to the program you were watching.
> To add a channel, press oK. A check mark will appear. Press oK again to remove it. > To remove all channels, use the left arrow to select uncheck all. Press oK. > To see only the channels in your favorites list, select view checked. Press oK.
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Note: To enter a number, select 123 and press oK to bring up a number keypad. Select ABC and press oK to return to the regular keyboard.
> If you select a title, you can choose to record the program or watch it now if its currently on. (Learn more about recording programs on p. 31.) > If you select a name, youll see a list of programs with that actor or director. Select a title to view details. Press oK to record or watch the program. > If More appears next to the title, a list of all programs with that title appears. Select a title from the list. Press oK to record or watch the program. > If VIDEO appears next to the title, you can watch a preview or rent the program. Learn about Video On Demand (VOD) on p. 24.
You can also use the letter keys on your remote to type search terms. To learn how, select Help On Demand in your main onscreen menu navigation bar and then use search to find a program under browse channels.
> Up/down browse arrows to scroll channels > ch/pg to move up/down a page at a time > Left/right arrows to scroll times > FF/rew to jump forward/back 24 hours
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Select favorite channels, and press oK. A list of all available channels appears.
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To view your favorites guide, press menu. Use the arrows to select live TV, then favorites. Press oK.
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Controlwhowatcheswhat withparentallocks
Youcanmakespecificchannelsandtypes ofprogrammingaccessibleonlywitha PersonalIdentificationNumber(PIN).
1 Pressmenu.UsetheBROWSearrows toselectoptions,thenchannel options. PressOK.
SelectsaveandpressOK.
2 Selectunlock all TV for 4 hrand pressOK.Anopenlockwillnowappear nexttoparental locking.(A PIN will still be required to purchase locked rentals.) 3 Toturnlocksbackonimmediately, selectlockintheparental locking screen. PressOK.
Hidechannelsintheguide
Hiddenchannelswillnotappearintheguide orwhenbrowsing,butyoucanstilltuneto themusingtheremoteskeypad(seep.11).
1 Pressmenu.Usethearrowstoselect options,thenchannel options.PressOK. 2
Quickly restore parental lock settings. Turningthereceiver offthenonagain willrestoreany locksthatwere temporarily suspended.
Selectthelowestratingtolock.
Selectcustomize channels.PressOK.
Selectparental lockingandpressOK.
Usetheup/downarrowstoselect channelsinthelist.
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Selectsave,andpressOK.
Usetheleftarrowtoselectsave. PressOK.
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> PressOKtolockachannel.Alocksymbol willappear.PressOKagaintounlockit. > Tounlockallchannels,usetheleftarrow toselectunlock all.PressOK. > Toviewonlythelockedchannels,selectview locked only.PressOK thenexit tO live tv.
SelectsaveandpressOKtoexit.
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Turn the page to see how you can control live TV. | uverse.att.com/uconnect
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If you have paused or replayed a live program, you can use the FF and Fwd buttons to go forward in time.
1 Press FF to fast-forward. A progress bar will appear to indicate how far you can go forward (and back) in the program.
2 The message recording will appear onscreen, and the record LED will light up red on the receiver until recording ends. 3 Recording will stop at the programs scheduled end time. Press stop to end the recording at any time. Press oK to confirm.
1 Press inFo after the program has begun recording. Use the browse arrows to select record settings and press oK. 2 Use the arrows to select stop recording. Press oK. 3 Choose the amount of time to add to the recording time. Press oK. 4 Use the left arrow to select save changes. Press oK. 5 Select watch and press oK to return to the program.
> Press FF twice or three times to advance at increasing speeds. > Press Fwd to fast-forward in 30-second increments. To return to live action, fast-forward until you reach the end of the green bar in the onscreen progress indicator.
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Note: You can watch or record up to four standard-definition programs at the same time (or one HD and three SD). If you try to record more, a screen will appear to help you resolve the conflict.
4 The recording will be saved under its program title. Turn to p. 35 for information about playing recorded shows.
Press rew to rewind the program youre watching. A progress bar will appear to indicate how far you can go back in time.
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What can you watch while recording? You can watch and record up to four programs on different TVs at the same time. So you can record up to three programs and watch a fourth, or watch one of the four programs you are recording.
> Press rew twice or three times to rewind at increasing speeds. > Press replay to skip back in 7-second increments.
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A progress bar will appear onscreen, showing you how much time has elapsed
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Press record to begin immediately recording the program youre watching. This feature is not available with Video On Demand (VOD) or Pay Per View.
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If you think the program may run over the scheduled end time (as with sporting events and live reality show finales), you can add time to the end of your recording.
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turn the page to see how to access your on-demand video store. | uverse.att.com/uconnect
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Find, preview, and watch what you want on Video On Demand (VOD).
AT&T U-verseSM TV makes it even easier to watch what you want, when you want with Video On Demand (VOD) and Pay Per View. Many videos are available free; if there is a charge, it simply gets added to your monthly bill. No hassles, and, of course, no late fees.
> To leave this screen without renting, press back to return to the previous screen.
5 Select rent and press Ok. Press Ok again to confirm. The video will begin.
PLayingyourcurrenTrenTaLs
feaTuredVideoondemand(Vod)
Your rentals are available for you to watch at any time during the rental period (period varies from one or three days).
1 In the video store, use the right arrow to select current rentals from the horizontal menu. 2 Use your down arrow to select the video that you want to watch. Press Ok. 3 You can choose to start where you left off or from the beginning.
Click on the Featured category in your Video On Demand (VOD) menu to access AT&T exclusive video, seasonal favorites, and special offers.
To stop the video before it ends and continue watching later, press stOp. Select done and press Ok.
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1 You can access the AT&T U-verse video store in one of several ways:
Press exit tO live tv to return to normal programming. See Playing Your Current Rentals at right to learn how to replay or resume play at a later time.
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Lookingfor something specific? Select Search Video On Demand (VOD) from the main Video On Demand (VOD) menu, to search by title or actor.
Channel 300 lets you know whats coming up on AT&T U-verse TV and highlights U-verse services. Channel 200 features trailers of videos of whats hot now and coming up soon in the Video On Demand (VOD) library. Channel 411 features an introduction to accessing and using Help On Demand and our extensive library of help videos. Channel 100 lets you preview upcoming Pay Per View concerts and events.
> Press videO On demand (vOd). > Press menu. Use the brOwse arrows on your remote to select Video On Demand (VOD), then video store. Press Ok. > Press guide. Use the up/down arrows or ch/pg to select Channel 1. Press Ok. To search for a title or actor, select Search Video On Demand (VOD) from the VOD menu. Press Ok. Or to browse categories like new releases and sports,
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select video store, press Ok, and use the left/right arrows to select a category. Use the down arrow to select from the results list that appears. Press Ok.
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WaTchingfreeon-demandVideos
1 In the video store, use the right arrow to select Free On Demand. 2 Use the down arrow to select a video from the list. Press Ok. 3 A program info screen appears with details about the video. 4 Use the left arrow to select play and press Ok. The video will begin playing.
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A program info screen appears, with details about the video and rental price. (If you selected a subcategory, youll need to first choose a movie from the sublist.)
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> To preview your selection, use the left arrow to select watch preview. Press Ok.
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Turnthepagetoseehowtocontrolwhocanaccessvideorentals. | uverse.att.com/uconnect
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removechannels fromyourlineup. Its easy to hide channels so they dont appear in your guide or when browsing. Youll still be able to tune to them by entering the channel on your remote. Learn more on p. 21.
3 In parental locking, use the arrows to select change next to rentals. Press oK. 4 Use the right arrow to select lock renting and press oK. A lock symbol appears. 5 Use the left arrow to select save and press oK. 6 If you are finished setting parental locks, select lock. Press oK then exit to live tv.
> Use the right arrow to see whats ahead in the events schedule. > Press FF to jump forward 24 hours at a time. > Press rew to go back in 24-hour increments. Select the program you want to order and press oK. A program info screen will appear, with event time and pricing.
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You will be asked to confirm your order. Press oK. Press exit to live tv to return to the channel you were watching.
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2 Use the down arrow to select parental locking. Press oK. Enter your PIN.
3 Use the left arrow to select play in the program info screen. Press oK. The help video will begin playing. 4 Press exit to live tv to return to regular programming.
Whatshotright nowinVideoOn Demand(VOD)? CheckyourU-guide. Your free monthly U-guide highlights the best Video On Demand (VOD) offerings. Check out the online version at uverse.att.com/ uconnect.
Tune to the events channel at the scheduled start time. If you tune in late, you will not be able to rewind what you missed.
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Press oK to rent. If parental locks are set, enter your PIN (see Block access to rentals at right for more information).
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Note: Unlike Video On Demand (VOD), Pay Per View events must be watched at the scheduled time. You will be charged for any event that you order, even if you dont watch it.
You can also tune to Channel 411 to watch a short video about using Help On Demand. Then press oK to go directly to the help section of the video store.
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TurnthepagetoseeallyoucandowithyourDVr.| uverse.att.com/uconnect
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U share
In this section, learn how your AT&T U-verseSM DVR turns your home into entertainment central. Easily schedule recordings of TV shows and whole series, and view your recorded program lists to watch or delete shows at will. Flexible. Adaptable. Fun. For you and yours. Spending U-time together.
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Turn the page to see how to watch and record up to four programs at once. | uverse.att.com/uconnect
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> Press info when tuned to a program you want to record. OR > Press guide. Use the arrows to highlight a program to record and press info.
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Press guide. Use the arrows on your remote to scroll through and highlight a program.
1 2 Press record. A red dot appears next to the program title to indicate that a recording is scheduled. 3 Press record twice to schedule the same show at the same day and time every week. Three red dots will appear. 4 Press record a third time to cancel the recording. The dots will disappear. 5 Press exiT To liVe TV to return to your last viewed channel.
Schedule recordings using the search feature. Cant locate the program or series you want to record in the guide? Use the search function. Learn how on p. 19.
3 To add time in case the program runs long, select stop recording. Press oK. Select a time and press oK. 4
Turn the page to learn how to schedule a series recording from the program info screen.
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6 To add time in case the program runs long, select stop recording. Press oK to select a time. 7
recordinganoVerriddenProgram
clearingTheconflicTSymbol
Press guide. Use the browse arrows to select the overridden program (indicated by a crossed-out red dot). Press oK.
1 2 Select resolve conflict in the program info screen. Press oK. 3 Select the previously overridden program and press oK. The overridden program will now be recorded, cancelling the other.
Press guide. Use the browse arrows to select the overridden program (indicated by a crossed-out red dot). Press oK.
1 2 Select dont record or cancel series. Press oK. 3 Youll be asked to confirm this step. Press oK.The scheduled recordings will be cancelled and conflict symbols are cleared.
> Press info when tuned to a program you want to record. OR > Press guide. Use the browse arrows on your remote to highlight a program to record and press info.
See for yourself! The DVR shows when your program is recording.
There are several ways to confirm that the DVR is actually recording. > The record LED will be lit up on the AT&T U-verse receiver. > Press info to see the red dot on the program info screen. > Press recorded TV to see that the program is in the list.
Note: AT&T UverseSM TV does not adjust if a programs schedule changes unexpectedly. However, planned schedule changes (e.g., a series moves from 8:30pm to 8pm for one week) will be followed and the episode recorded in its entirety.
SchedulingaSinglerecordingby enTeringchannel,daTe,andTime
4 Fill in the fields on the manual record screen, using the browse arrows to move between fields. 5 Select record. Press oK to schedule the recording.
> To record the new program, select the new program in the conflict screen. Press oK. > To keep what was already scheduled and cancel the new recording, select the previously scheduled program. Press oK.
fixingScheduledSerieSconflicTS
Note: When you resolve a conflict, all other scheduled recordings occur as programmed.
Note: This does not erase episodes that have already been recorded.
WillthedVr recordwhen theTVisoff? Your scheduled programs will still record, as long as the AT&T U-verse receiver is on or in standby mode. However, they will NOT record if your home loses electricity.
> any day (at the scheduled time) > any day/anytime > any day/anytime/once per day Select show type if you want to limit it to first run only. Otherwise, your DVR will record every instance.
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Select channel and time and press oK. The manual record screen appears.
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After a program is recorded, it gets saved on your DVR until you delete it, or it is deleted to make room for new recordings.
> To record all episodes of the new series instead of a previously scheduled series, select record all episodes of new series from the conflict screen. Press oK. > Select record only when no conflict occurs, then press oK when you dont want to record episodes that conflict with previously scheduled recordings. Turnthepagetoseehowtowatchyourrecordedprograms. | uverse.att.com/uconnect
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uSingTheguideTocancelrecordingS beforeTheyoccur
> Pressrew to rewind quickly or replayto skip backward in 7-second increments. > Press FF or rew once, twice, or three times to go forward or back at increasing speeds. > Presspause to freeze the program. Press again to resume play.
STopplayingarecording
1 Press sTopat any time during a recording. The stopped screen appears. 2 Use the browse arrows to select done. Press oK.You can also:
2 Press the down arrow to select scheduled. Press oK. Youll see a list of upcoming recordings in the order theyll be recorded.
Press guide, then use ch/pg and the arrows to locate and select the program.
1
2 Use the up/down arrows to select the program youd like to watch. Press oK.
> Select play to watch the program. > Select resume play to begin play at the point where you previously stopped watching. When a recording is finished playing, a finished screen appears. Use the arrows to select done, then press oK to return to live TV. (See the directions at right to stop a recording before it ends.)
3
Press recordtwice to cancel a single recording. The red dot disappears. Press record once to cancel a series recording.
2
finishedwatching arecordedshow? You can press sTop at any time and choose to start over, resume watching where you left off, or erase the show.
> To cancel a series, use the right arrow to select series from the menu bar and see a list of your scheduled series. Use the browse arrows orthe ch/pg button to scroll through the list.
3 4 Select the scheduled program or series you want to cancel, and press oK. The program info screen appears.
Use the right browse arrow to select scheduled. Press oK. The recorded TV screen lists upcoming recordings in the order in which they will be recorded. Usethe arrows or ch/pg to scroll through the listings.
3
2 The recorded TV screen lists your available recordings by date, starting with the most recent.
uSingTheplaybackbuTTonS onyourremoTe
> Choose resume play to continue watching the program where you left off. > Choose start over to watch the program again from the beginning. > Choose erase to stop watching the program and to delete it permanently.
proTecTingarecordingfrombeing deleTedauTomaTically
1 In the recorded TV screen, select browse recordings and press oK. 2 Highlight the recording you would like to protect and press oK. 3 Highlight keep until, then select space needed or I erase. Press oK.
To view the list by title, use the right browse arrow to select by title.
3
The familiar playback buttons on your remote can be used to control the video. > Press FF to move forward quickly or Fwd tofast-forward in 30-second increments.
To view only the scheduled series, use the right browse arrow to select series.
4
Note: This will not erase previously recorded episodes. See how to delete shows at right.
34
TurnthepagetolearnhowtoprogramyourdVrremotely. | uverse.att.com/uconnect
at&t uverse tv
37
features guide | tv
Program your DVR from any Web-connected PC or wireless phone from AT&T.
You can program your DVR from any Webconnected PC when you have AT&T U-verseSM TV and AT&T High Speed Internet U-verse enabled service. And with wireless from AT&T, you can manage your recordings right on your mobile phone. Connect to your DVR from anywhere to: > View and search through program listings > Schedule program or series recordings > Manage or edit scheduled recordings > Delete saved programs
4 Use the radio buttons and pop-up menus to set your recording options. You can record just that episode or an entire series. 5
Log into your AT&T High Speed Internet homepage from any browser. (See your AT&T U-verse Internet feature guide for information.)
1 2 To view a list of scheduled recordings, click scheduled at the top of the screen. Click series to limit the list to just series.
need help? Click the help button in the top right corner of the Web remote access page. Or get a quick guide to Web remote access at uverse.att.com/ uconnect.
Manage recordings by cell phone
1 Log into AT&T Yahoo! Mobile Remote using the instructions at left. 2 Press the down arrow until you reach the my recordings section.
> Use the arrows on the right-hand side of the page to scroll through the listings. > Click select day to jump to a specific day. > Click the prime time link to view only programs that air at night. > Enter a title in the search field at the top of the screen to find a specific program.
3 Click a program title to open the program info screen for more details.
> To cancel a recording, click the cancel checkbox next to the program title. > Click cancel selected recordings.
3 To view a list of programs already saved on your DVR, click recorded at the top of the screen.
Using the devices keypad, type a word or title in the search field. Press OK.
2
Use the arrows to select a program from the results list. Press OK.
3
> Select my recordings and press OK to see a list of programs saved on your DVR. > Select scheduled recordings or series recordings to view upcoming recordings.
3 To cancel or delete a recording, select remove below the program title.
> To delete a program from your DVR, click the delete checkbox. > Click delete selected recordings.
You will get a confirmation message. The scheduled recording will also appear in your recorded TV list and guide on your AT&T U-verse receiver.
5
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AT&TU-VeRseTV
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features guide | TV
Get local weather, traffic, sports & stock info, right when you want it.
AT&T U-verseSM connects you to a variety of interactive services that you can customize to meet your needs.
3 Enter your main accounts AT&T High Speed Internet email address and password, and click the Sign In button. 4 When your personal homepage appears, find the weather, stocks, or scoreboard module that you want to modify. (If you cant find the module, see the following section, Adding modules to your homepage.)
5 Click the options icon (it looks like a gear) at the top of the module.
Note: If you are using an older version of My Yahoo!, instead click edit, then choose edit content from the pop-up menu.
6 A preferences pane will appear. Follow the onscreen prompts to remove and add content as desired. For example, enter a city name or ZIP code, then click the green plus sign next to a city name to see its weather on your U-bar. 7 When you are finished, click the save button to save changes and close the preferences pane.
haventyetsetup yourAT&Thigh speedinternet homepage? Learn how in your AT&T High Speed Internet U-verse enabled feature guide.
2 Click personalize this page below the Search bar. 3 Select add modules under the Content heading. 4
Note: Traffic info is automatically given based on your service ZIP code. Use the up/down BroWSe arrows on your remote to switch between the weather, sports, stocks, and traffic categories on the left side of the screen.
2
AddingmodUlesToyoURhomepAge
Press oK to select. Related content will appear along the bottom of the screen.
3
You can control what you see on your U-bar by updating the preferences on your AT&T High Speed Internet homepage. (See your AT&T U-verse Internet feature guide for more information.)
1 Open any Web browser and go to att.my.yahoo.com.
If you dont see the module that you want to modify on your AT&T High Speed Internet homepage, you will need to add it. This only takes a minute.
1 Sign into your AT&T High Speed Internet homepage. (See your AT&T U-verse Internet feature guide for more information.)
5 Click the add button next to weather, stock portfolios, and/or scoreboard. 6 When you are finished, click personalize this page again to save changes and return to the regular screen to edit your new modules.
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Turnthepagetolearnaboutyourfreeonscreengames. | uverse.att.com/uconnect
AT&T U-verse Tv
41
features guide | Tv
Play free games and browse Yellow Pages in any ZIP code on your TV.
There is more to do with your TV than just watch it. Your AT&T U-verseSM service offers free games, interactive business searches, and coming soon, a channel for viewing your photos stored online at flickr.com.
3 4
Press the BROWSE arrows, OK, and the number buttons on your AT&T U-verse remote to control the game.
5 Rules for each game can be viewed by selecting rules within the game screen. 6 To play a different game, use the arrows to select exit from the onscreen game buttons. Youll be returned to the main games menu. 7 To return to regular programming, press EXiT TO LiVE TV on your remote at any time.
Were adding a second stream of High Definition (HD) programming! Soon, with two streams youll be able to watch one HD channel while you record another. And, if you have two HD TVs, you can watch a different HD channel on each TV.
onscreen cAller ID
Find out how your peers are getting the most out of AT&T U-verse. Visit utalk.att.com and browse the community chat boards.
The first time you use this feature, youll be asked to enter a ZIP code for your search.
2
Tune to AT&T Yahoo! Games Channel by entering 92 on your remote (you can also press guidE to access the channel from your interactive program guide).
1
Note: This ZIP code will be used for all future searches until it is manually changed. To change the ZIP code, press 2 on your AT&T U-verse remote.
3 YELLOWPAGES.COM TV will offer a list of business categories to choose from. Use the up/down BROWSE arrows on your remote to select a category, and press OK.
Continue to select subcategories and press OK to narrow your search until you find the business youre looking for.
4 5 Use the up/down arrows to select a business. Press OK to see contact info, additional information, and a map of its location. 6 To search by name instead of category, press 1 on your remote. Then use the BROWSE arrows and OK to enter your search term.
When you have AT&T U-verse VoiceSM, youll know whos calling without ever leaving the comfort of your couch. Incoming phone numbers with caller name (when available) are displayed on your TV screen. Call us to learn more about AT&T U-verse Voice.
In the AT&T Yahoo! Games Channel interactive TV application, use the up/down arrows to highlight the game you want.
2
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aT&Tu-VeRseTV
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features guide | TV
Ifaprogramislocked,doIneeda PINtorecordit? You do not have to enter a PIN to schedule recordings for programs locked by the parental locking feature, but viewers do have to enter a PIN to watch the program while its recording or to view it at any time thereafter.
?
WillaT&Tu-verseTVservicehave anyimpactonmyburglaralarm? We do not anticipate any interference with your existing burglar alarm.
? ? Whatistheexpectedinstallation downtimeandinstallationduration? Expect to be out of service for four hours or more during installation, depending on the installation requirements.
Check that the unit is plugged in. If it is, try plugging another device into the socket to make sure power is flowing to it. If the power is working, there may be something wrong with your remote control.
THeRemOTeWONTCONTROlTHeReCeIVeR
Needhelpona specifictopic? Tune to Channel 411, or press video on demAnd (vod) on your remote and select help.
Canparentallockingbeusedwith VideoOnDemand(VOD)? Yes; once you set up a PIN, parental controls can be used for Video On Demand (VOD), TV, and movies. All parental controls will require the use of a PIN. Please remember to keep your PIN in a safe place because the PIN-reset process is not immediate, and parental control functionality will experience downtime.
?
HowmanyreceiverswithDVR functionalitycanIhaveinmyhome? AT&T U-verse service includes one HDready receiver with DVR service (U200 or higher). Additional receivers available, up to 8 for a low monthly rental fee.
?
WhomshouldIcontactifthereisa disruptioninmyTVservice? You should call 1-800-ATT-2020 to report connection problems. This number should be used to report any problems you encounter.
? ? Cananyoneinmyfamilyreport troubletoCustomerCare? Yes; please call 1-800-ATT-2020 and be ready to provide your telephone number, a description of the problem, and how often it occurs.
Press the AT&T button on the top left of the remote control to manage the U-verse receiver.
THeReIsVIDeO,buTNOsOuND
Check the connections of your video cables to make sure they are properly seated in their jacks. Also, try changing the channel to be sure that the problem is not just on that one channel. If you have no connection after five minutes, make sure all the connections to your receiver are secure. If youre still having problems, call for technical assistance at 1-800-ATT-2020.
ONsCReeNmessagesayssIgNal TemPORaRIlyNOTaVaIlable
remote button is pressed. If this happens, but the receiver does not respond to your commands, you may need to perform a restart. To restart your receiver, press and hold the power button for five seconds. If you are still experiencing problems, call for technical assistance at 1-800-ATT-2020.
THeRemOTeIsNOTWORkINg
WhydoIneedawirelessgateway? This professionally installed device enables reception and distribution of AT&T U-verse TV and wireless Internet home networking, which lets you connect to the Internet and to other devices such as printers without wires anywhere in your home, at the same time.
?
First, check to see if the volume is muted by pressing mute or + on the vol button. Try changing the channel to see if the problem is only with that one channel. If your system uses standard video or S-video connectors, be sure that you have connected the audioout jacks on the receiver to the audio-in jacks on your TV or audio receiver.
Try changing the channel to see if the problem is only with that one channel. If it appears on more than one channel, there is a problem with the signal. Call for technical assistance at 1-800-ATT-2020.
THeReCeIVeRWIllNOTResPOND
Make sure there isnt anything in the path between the remote and the remote sensor on your receiver. Be sure you are aiming your remote at the receiver. You have to be within 20 feet of the receiver for the remote to work properly. If these steps dont solve the problem, try replacing the batteries in your remote (see tip at right). Call 1-800-ATT2020 for more help.
Timetochange thebatteriesin yourremote? Remove the battery cover on the back of the remote and insert two new AA batteries as shown. Replace the cover and test by pressing any key. A red LED will flash.
The green LED surrounding the receivers power button should flash each time a Turnthepagetoseehowwemakebillingeasy. | uverse.att.com/uconnect
42
AT&T Uverse
Index
A
aspect ratio Stretch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 aT&T U-verse Voice . . . . . . . . . . . . . . . . . . . . . . 41 aT&T Yahoo! Games Channel . . . . . . . . . . . . . 40 aT&T High Speed internet homepage Program your DVR from. . . . . . . . . . . . . . . . . 36 Conflicts, scheduling Clearing the conflict symbol . . . . . . . . . . . . Recording an overridden program . . . . . . . Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single program. . . . . . . . . . . . . . . . . . . . . . . . . Controlling live TV Fast-forward . . . . . . . . . . . . . . . . . . . . . . . . . . . Pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rewind . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 33 33 33 23 22 22 22
G
Games See AT&T Yahoo! Games Channel Go interactive. . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 See also U-bar
45
features guide | Index
The boxes across the top of your statement (left to right) show your previous balance, payments received to date, credits and adjustments, past-due balance, current charges, and amount due.
1 2 This section, titled AT&T U-verse ServicesMonthly Recurring Charges, shows your primary services listed individually, any bundle discounts, and your current total monthly charges billed one month in advance. If you have a premium movie package or other subscription service, those monthly charges will appear in a later section of the bill. 3 Totals of non-monthly charges are shown here and include prorated charges for added or dropped services during the billing period, one-time charges, usage charges such as Video On Demand (VOD) rentals, credits and adjustments, total fees, and taxes. 4
H
HdTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 HD-ready receivers . . . . . . . . . . . . . . . . . 6, 8, 42 Help Frequently Asked Questions . . . . . . . . . . . . 42 Help On Demand . . . . . . . . . . . . . . . . . . . . . . . 27
B
Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Black bars, eliminating . . . . . . . . . . . . . . . . . . . 14
D
deleting recordings . . . . . . . . . . . . . . . . . . . . . . 35 Protecting a recording . . . . . . . . . . . . . . . . . . 35 digital Video Recorder (dVR) Recorded LED . . . . . . . . . . . . . . . . . . . . . 6, 23, 32 Recorded TV menu . . . . . . . . . . . . . . . . . . 32, 34 Schedule and record programs . . . . . . . 31, 32
C
Canceling recordings Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using the Guide . . . . . . . . . . . . . . . . . . . . . . . . 37 Using the Recorded TV screen. . . . . . . . . . . 37 Channels, changing See also Picture-in-Picture (PiP) browsing CH/PG button . . . . . . . . . . . . . . . . . . . . . . . 4, 11 Using the remotes keypad . . . . . . . . . . . . . . 11
L
Locking programs and channels See Parental locking
F
Fiber optic network . . . . . . . . . . . . . . . . . . . . . . . 8 Finding programs See Search for programs Frequently asked Questions . . . . . . . . . . . . . . 42
M
menu screens Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Menu button . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Menu navigation tips . . . . . . . . . . . . . . . . . . . 12 Program info . . . . . . . . . . . . . . . . . . . . . . . . 31, 32 mobile remote access . . . . . . . . . . . . . . . . . . . . 37 mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Questions? Press Video on demand (Vod) to access Help On Demand, then watch Understand Your Bill.
Sample bill/pricing for illustrative purposes only.
44
AT&T UveRSe Tv
Index
O
On-demand videos See Video On Demand (VOD) Onscreen language . . . . . . . . . . . . . . . . . . . . . . 15
Index
R
Recording, current program At the scheduled end time . . . . . . . . . . . . . . 23 With extra time at the end . . . . . . . . . . . . . . 23 Recording, future programs From the Guide . . . . . . . . . . . . . . . . . . . . . . . . Record episode . . . . . . . . . . . . . . . . . . . . . . . . Record series . . . . . . . . . . . . . . . . . . . . . . . . . . Scheduling From the Program info screen . . . . . . . . Viewing whats scheduled . . . . . . . . . . . . . . . Watch a recorded program . . . . . . . . . . . . . 31 31 32 32 34 35
S
Screen size See Aspect ratio Search for programs By title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
v
Video On Demand (VOD) Free on-demand videos . . . . . . . . . . . . . . . . . Playing your current rentals . . . . . . . . . . . . . Renting from the video store . . . . . . . . . . . . Search Video On Demand (VOD) . . . . . . . . . Premium Video On Demand (VOD) . . . . . . . 25 25 24 24 25
47
features guide | Index
P
Parental locking Based on ratings . . . . . . . . . . . . . . . . . . . . . . . Block access to rentals . . . . . . . . . . . . . . . . . Creating a PIN . . . . . . . . . . . . . . . . . . . . . . . . . Deleting a PIN . . . . . . . . . . . . . . . . . . . . . . . . . Hiding channels from view . . . . . . . . . . . . . . Turning off locks . . . . . . . . . . . . . . . . . . . . . . . 21 26 20 21 21 21
T
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Turning your TV on and off . . . . . . . . . . . . . . . 11 TV & Internet connectivity . . . . . . . . . . . . . . . . 38
Personal Identification Number (PIN) . . . . . 20 Picture-in-Picture (PiP) browsing . . . . . . . . . 11 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 17, 43 Program guide . . . . . . . . . . . . . . . . . . . . . 4, 18, 34 Program info . . . . . . . . . . . . . . . . . . . . . . . . . . 13, 32
Remote control Accessing menu screens . . . . . . . . . . . . . . . . 12 Changing the channel . . . . . . . . . . . . . . . . . . 11 Entering a PIN . . . . . . . . . . . . . . . . . . . . . . . . . 20 Key buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Letter keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Playback buttons . . . . . . . . . . . . . . . . . . . . 22, 35 Program your universal remote . . . . . . . . . . 16 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 43
U
U-bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 38 Personalizing your U-bar content . . . . . . . . 38 Unlocking programs See Parental locking utalk.att.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
W
Watching a recorded program . . . . . . . . . . . . 35 Widescreen TV . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Wireless from AT&T . . . . . . . . . . . . . . . . . . . . . . 36
Y
Yellow Pages channel . . . . . . . . . . . . . . . . . . . . 41 Changing the ZIP code . . . . . . . . . . . . . . . . . 41
46
Date
Manufacturer
SSID #
WEP Key #
Additional Genres
Router Access Address For your security, please record any account passwords separately and keep them in a safe place.
Technician Name
# of Receivers
Technician Code
2008 AT&T Intellectual Property. All Rights Reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. ATT781500592