Toshiba Estudio 451C - Network Admin Guide

MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
Network Administration Guide
SOFTWARE LICENSE AGREEMENT

INSTALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUTES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS (UNLESS A SEPARATE LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTWARE IN WHICH CASE SUCH SEPARATE LICENSE SHALL APPLY). IF YOU DO NOT ACCEPT THESE TERMS, YOU MAY NOT INSTALL OR USE THIS SOFTWARE, AND YOU MUST PROMPTLY RETURN THE SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT. THE SOFTWARE INSTALLED ON THIS PRODUCT INCLUDES NUMEROUS INDIVIDUAL SOFTWARE COMPONENTS, EACH HAVING ITS OWN APPLICABLE END USER LICENSE AGREEMENT (EULA). INFORMATION RELATING TO THE EULAS MAY BE FOUND IN AN ELECTRONIC FILE INCLUDED ON THE USER DOCUMENTATION CD-ROM INCLUDED HEREWITH; HOWEVER, ALL SOFTWARE AND DOCUMENTATION DEVELOPED OR CREATED BY OR FOR TOSHIBA TEC CORPORATION (TTEC) ARE PROPRIETARY PRODUCTS OF TTEC AND ARE PROTECTED BY COPYRIGHT LAWS, INTERNATIONAL TREATY PROVISIONS, AND OTHER APPLICABLE LAWS. Grant of License This is a legal agreement between you, the end-user (You), and TTEC and its suppliers. This software, fonts (including their typefaces) and related documentation (Software) is licensed for use with the system CPU on which it was installed (System) in accordance with the terms contained in this Agreement. This Software is proprietary to TTEC and/or its suppliers. TTEC and its suppliers disclaim responsibility for the installation and/or use of this Software, and for the results obtained by using this Software. You may use one copy of the Software as installed on a single System, and may not copy the Software for any reason except as necessary to use the Software on a single System. Any copies of the Software shall be subject to the conditions of this Agreement. You may not, nor cause or permit any third party to, modify, adapt, merge, translate, reverse compile, reverse assemble, or reverse engineer the Software. You may not use the Software, except in accordance with this license. No title to the intellectual property in the Software is transferred to you and full ownership is retained by TTEC or its suppliers. Source code of the Software is not licensed to you. You will be held legally responsible for any copyright infringement, unauthorized transfer, reproduction or use of the Software or its documentation. Term This license is effective until terminated by TTEC or upon your failure to comply with any term of this Agreement. Upon termination, you agree to destroy all copies of the Software and its documentation. You may terminate this license at any time by destroying the Software and its documentation and all copies. Disclaimer of Warranty THIS SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TTEC AND ITS SUPPLIERS DISCLAIM ANY WARRANTY RELATING TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE. IF THE SOFTWARE PROVES DEFECTIVE, YOU (AND NOT TTEC OR ITS SUPPLIERS) SHALL BE RESPONSIBLE FOR THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. TTEC AND ITS SUPPLIERS DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. ALL INFORMATION CONTAINED HEREIN THAT IS PROVIDED BY TTEC AND ITS AFFILIATES PURSUANT TO A EULA IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.
Network Administration Guide SOFTWARE LICENSE AGREEMENT
Limitation of Liability IN NO EVENT WILL TTEC OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES, WHETHER IN CONTRACT, TORT, OR OTHERWISE (EXCEPT PERSONAL INJURY OR DEATH RESULTING FROM NEGLIGENCE ON THE PART OF TTEC OR ITS SUPPLIERS), INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, LOST DATA, LOST SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TTEC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR FOR THIRD PARTY CLAIMS. U.S. Government Restricted Rights The Software is provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the U.S. Government is subject to restrictions set forth in subdivision (b) (3) (ii) or (c) (i) (ii) of the Rights in Technical Data and Computer Software Clause set forth in 252.227-7013, or 52.227-19 (c) (2) of the DOD FAR, as appropriate. Contractor/Manufacturer is TOSHIBA TEC Corporation, 6-78, Minami-cho, Mishima-shi, Shizuoka-ken, 411-8520, Japan. General You may not sublicense, lease, rent, assign or transfer this license or the Software. Any attempt to sublicense, lease, rent, assign or transfer any of the rights, duties or obligations hereunder is void. You agree that you do not intend to, and will not ship, transmit (directly or indirectly) the Software, including any copies of the Software, or any technical data contained in the Software or its media, or any direct product thereof, to any country or destination prohibited by the United States Government. This license shall be governed by the laws of Japan or, at the election of a Supplier of TTEC concerned with a dispute arising from or relating to this Agreement, the laws of the Country designated from time to time by the relevant Supplier of TTEC. If any provision or portion of this Agreement shall be found to be illegal, invalid or unenforceable, the remaining provisions or portions shall remain in full force and effect. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TTEC AND ITS SUPPLIERS AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT. TOSHIBA TEC Corporation, 6-78, Minami-cho, Mishima-shi, Shizuoka-ken, 411-8520, Japan.
Network Administration Guide SOFTWARE LICENSE AGREEMENT
TRADEMARKS AND COPYRIGHT

Trademarks The official name of Windows 98 is Microsoft Windows 98 Operating System. The official name of Windows Me is Microsoft Windows Me Operating System. The official name of Windows 2000 is Microsoft Windows 2000 Operating System. The official name of Windows XP is Microsoft Windows XP Operating System. The official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating System. Microsoft, Windows, Windows NT, and the brand names and product names of other Microsoft products are trademarks of Microsoft Corporation in the US and other countries. Apple, AppleTalk, Macintosh, Mac, TrueType, and LaserWriter are trademarks of Apple Computer, Inc. in the US and other countries. Postscript is a trademark of Adobe Systems Incorporated. Netscape is a trademark of Netscape Communications Corporation. IBM, AT and AIX are trademarks of International Business Machines Corporation. NOVELL, NetWare, and NDS are trademarks of Novell, Inc. Other company names and product names in this manual are the trademarks of their respective companies. Copyright 2005 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC. No patent liability is assumed, however, with respect to the use of the information contained herein.
Network Administration Guide TRADEMARKS AND COPYRIGHT
Preface
Thank you for purchasing e-STUDIO451c Series Multifunctional Digital Color Systems. This Network Administration Guide explains the instructions for administrators to set up and manage the e-STUDIO451c Series. Read this guide before printing to your eSTUDIO451c Series. Keep this guide within easy reach, and use it to configure an environment that makes best of the e-STUDIOs functions.
About This Guide

This manual describes about the guideline of setting up the e-STUDIO451c Series for e-STUDIOs network functions. For information about initial setup for the e-STUDIO451c Series from the Control Panel, see the User Functions Guide. For information about setting up network clients, see the Printing Guide and TopAccess Guide. For general information on using the copier, your computer, your application software, or your network, see the manuals that accompany those products.
Conventions
The term this equipment in this manual refers to the e-STUDIO451c Series. The term e-Filing in this manual is an abbreviation of electronic filing.
About Other Manuals

Other guides are included in the User Documentation CD-ROM provided with this system: Printing Guideexplains how to install user software for the printer functions, including how to set up and manage print jobs from Microsoft Windows, Apple Mac OS, and UNIX computers. Scanning Guideexplains how to scan operation such as Scan to e-Filing, Scan to File, and Scan to E-mail. TopAccess Guideexplains how to set up and manage network functions using the TopAccess user functions such as network job management and template registration from client computers via a network. e-Filing Guideexplains how to operate the e-Filing features by using the TWAIN driver, File Downloader and e-Filing web utility. Network Fax Guideexplains how to use the network fax features that enable users to operate fax and internet fax sending from a client computer via network.
Network Administration Guide Preface
Network Administration Guide Preface
Table of Contents
SOFTWARE LICENSE AGREEMENT ...........................................................2 TRADEMARKS AND COPYRIGHT................................................................4 Preface ...........................................................................................................5 About This Guide.......................................................................................5 Conventions ......................................................................................... 5 About Other Manuals.................................................................................5 Table of Contents ...........................................................................................7
1. Easy Setup Flow ..........................................................................................11

Overview for Network Configuration.............................................................12 Connecting to the Local Area Network over TCP/IP ...............................13 Connecting to the Local Area Network over IPX/SPX ............................. 13 Connecting to the Local Area Network over AppleTalk network ............. 13 Connecting to the Internet ..................................................................14 Setup Flow for Printing Features ..................................................................15 Setup Flow for Windows Printing.............................................................15 Setup Flow for Raw TCP or LPR Printing .......................................... 16 Setup Flow for SMB Printing ..............................................................17 Setup Flow for IPP Printing ................................................................19 Setup Flow for Printing via Windows Print Server..............................20 Setup Flow for Novell Printing .................................................................21 Setup Flow for Macintosh Printing...........................................................24 Setup Flow for AppleTalk Printing ......................................................24 Setup Flow for LPR Printing ...............................................................25 Setup Flow for IPP Printing ................................................................26 Setup Flow for Unix Printing ....................................................................28 Setting up for LPR Printing.................................................................28 Setup Flow for IPP Printing ................................................................29 Setup Flow for FTP Printing ....................................................................30 Setup Flow for Email Printing ..................................................................31 Setup Flow for Scanning Features ...............................................................33 Setup Flow for Save as file......................................................................33 Setup Flow for Scan to Email ..................................................................34 Setup Flow for Fax Features ........................................................................36 Setup Flow for Network-Fax ....................................................................36 Setup Flow for Internet Fax .....................................................................39 Setup Flow for Onramp Gateway ............................................................40 Setup Flow for Offramp Gateway ............................................................43 Setup Flow for e-Filing Features ..................................................................46 Setup Flow for e-Filing Web Utility .......................................................... 46 Setup Flow for TWAIN Driver and File Downloader ................................47 Setup Flow for Authentication....................................................................... 49 Setup Flow for Department Management................................................49 Setup Flow for User Authentication .........................................................49 Setup Flow for SMTP Authentication....................................................... 50
2. Setting up Network Server..........................................................................53

About Network Server Setup ........................................................................54 Setting up Windows Print Server..................................................................55 Configuring the Windows Print Server.....................................................55 Installing the Printer Drivers as Shared Printers ................................55 Setting up the Clients .........................................................................56
Network Administration Guide Table of Contents 7
Setting up NetWare Print Server ..................................................................57 Setting up the NetWare in Bindery Mode ................................................57 Editing the Network Startup File.........................................................57 Setting up the NetWare File Server....................................................57 Setting up the NetWare in NDS Mode.....................................................59 Setting up the NetWare in NDPS Mode ..................................................60 Setting up NDPS Using Novell Printer Gateway ................................60 Setting up NDPS Using TOSHIBA NDPS Gateway ...........................64 Installing the TOSHIBA NDPS Gateway .......................................65 Setting up the equipment as an NDPS Object ..............................66 Removing NDPS Components......................................................68 Setting up the NetWare in iPrint Mode ....................................................69 Setting up DNS and Mail Servers.................................................................72 Tips of Setting up the DNS and Mail Servers for Email...........................73 Tips of Setting up the DNS and Mail Servers for Internet Fax.................73 Tips of Setting up the DNS and Mail Servers for Offramp Gateway........74 Setting up LDAP Authentication Service ......................................................75 Configuring DNS Forward and Reverse Lookup Zones ..........................75 Configuring the Equipment Using TopAccess .........................................79
3. Troubleshooting ..........................................................................................81
Troubleshooting Overview............................................................................82 Network Connectivity Problems...............................................................82 Cannot Discover Device .......................................................................... 86 Cannot Ping the Device...........................................................................88 Cannot Print From Client .........................................................................89 Network or Touch Panel Display Disabled After LDAP Search...............89 Troubleshooting Hardware Errors ................................................................91 Common Errors ....................................................................................... 91 Startup Page Does Not Print ..............................................................91 Print Jobs Not Output .........................................................................91 Device Status Indicators.......................................................................... 92 Copier Maintenance Calls ..................................................................92 TopAccess Error Messages ....................................................................94 Message Log......................................................................................94 Troubleshooting Network Errors...................................................................97 Cannot See This Equipment....................................................................97 Cannot Print To This Equipment .............................................................98
4. Appendix ....................................................................................................101
Default Setting List .....................................................................................102 Default Settings for General Setting ......................................................102 Device Information ...........................................................................102 Energy Save.....................................................................................102 Time Stamp ......................................................................................102 Web General Setting ........................................................................102 Default Settings for Network Setting......................................................102 TCP/IP..............................................................................................102 IPX/SPX ...........................................................................................103 AppleTalk .........................................................................................103 Rendezvous .....................................................................................103 LDAP Session ..................................................................................103
8 Network Administration Guide Table of Contents
DNS Session ....................................................................................103 DDNS Session .................................................................................103 SMB Session....................................................................................103 NetWare Session .............................................................................103 HTTP Network Service.....................................................................104 SMTP Client .....................................................................................104 SMTP Server....................................................................................104 POP3 Network Service.....................................................................104 FTP Client ........................................................................................104 FTP Server .......................................................................................104 SNMP Network Service....................................................................105 Security Service ...............................................................................105 Default Settings for Copier Setting ........................................................105 Default Settings for Fax Setting (Optional) ............................................105 Default Settings for Save as file Setting ................................................106 Default Settings for Email Setting..........................................................106 Default Settings for Internet Fax Setting................................................106 Default Settings for Printer Setting ........................................................106 General Setting ................................................................................106 Default Raw Job Setting...................................................................107 Raw Job Setting ...............................................................................107 Default Settings for Print Service...........................................................107 Raw TCP Print..................................................................................107 LPD Print ..........................................................................................107 IPP Print ...........................................................................................107 FTP Print ..........................................................................................107 NetWare Print...................................................................................108 Email Print ........................................................................................108
INDEX ................................................................................................................109
Network Administration Guide Table of Contents
10
Network Administration Guide Table of Contents
1. Easy Setup Flow
1.
EASY SETUP FLOW
This section describes the setup flow for enabling the e-STUDIO network features. Overview for Network Configuration.............................................................................................12 Setup Flow for Printing Features...................................................................................................15 Setup Flow for Scanning Features ................................................................................................33 Setup Flow for Fax Features ..........................................................................................................36 Setup Flow for e-Filing Features ...................................................................................................46 Setup Flow for Authentication .......................................................................................................49
11
1. Easy Setup Flow
Overview for Network Configuration

This equipment supports the various features of electronic document processing over a network such as network printing, scanning, and sending Email or Internet Fax over the Internet. To enable these features, an administrator has to assign the proper network configuration to client computers, servers, and this equipment. NOTES: This chapter describes the setup flow for network features. For information about setting up local features such as copy and fax, please see the User Functions Guide. The guide describes how to operate the [User Functions] button that contains setup features for users and administrators. Some settings can be assigned from the Touch Panel Display on this equipment. Before setting up from TopAccess, please see the User Functions Guide and perform the initial setup for this equipment. Parallel printing is available only when the Parallel Interface is installed.
Following diagram illustrates the common network configurations for this equipment.
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Unix workstation TCP/IP or IPX/SPX Local Area Network Windows Print Server NetWare Print Server
Parallel or USB Connection

* USB Connection is not available for Windows NT 4.0
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 AppleTalk or TCP/IP Local Area Network Mac OS 8.6 Mac OS 9.x Mac OS X
Internet
DNS Server Email Server
12
Network Administration Guide Overview for Network Configuration
1. Easy Setup Flow
Connecting to the Local Area Network over TCP/IP

When this equipment is connected to the local area network over TCP/IP with Windows computers, Unix workstations, and NetWare servers, the following features are available: Printing Features SMB Printing in the Peer-to-Peer connection from Windows computers P.17 "Setup Flow for SMB Printing" Raw TCP or LPR Printing in the Peer-to-Peer connection from Windows computers P.16 "Setup Flow for Raw TCP or LPR Printing" IPP Printing in the Peer-to-Peer connection from Windows computers P.19 "Setup Flow for IPP Printing" SMB Printing through the Windows Print Server from Windows computers P.20 "Setup Flow for Printing via Windows Print Server" Novell Printing through the NetWare Print Server from Windows computers P.21 "Setup Flow for Novell Printing" LPR Printing in the TCP/IP network from Macintosh computers P.25 "Setup Flow for LPR Printing" IPP Printing in the TCP/IP network from Macintosh computers P.26 "Setup Flow for IPP Printing" FTP Printing P.30 "Setup Flow for FTP Printing" LPR Printing from Unix workstation P.28 "Setting up for LPR Printing" IPP Printing from Unix workstation P.29 "Setup Flow for IPP Printing" Job Monitoring with TopAccessDocMon from Windows Scanning Features Save as file feature for saving scanned images or received jobs as files in network folder P.33 "Setup Flow for Save as file" e-Filing Features Editing the files in the Box using e-Filing web utility P.46 "Setup Flow for e-Filing Web Utility" Acquiring data from a Box with TWAIN driver or File downloader P.47 "Setup Flow for TWAIN Driver and File Downloader" Network Management Features Monitoring or managing this equipment using TopAccess
Connecting to the Local Area Network over IPX/SPX

When this equipment is connected to the local area network over IPX/SPX with Windows computers and NetWare servers, the following features are available: Printing Features Novell Printing through the NetWare Print Server from Windows computers P.21 "Setup Flow for Novell Printing"
Connecting to the Local Area Network over AppleTalk network

When this equipment is connected to the local area network over AppleTalk with Macintosh computers, the following features are available:
13
1. Easy Setup Flow
Printing Features AppleTalk Printing in the AppleTalk network from Macintosh computers P.24 "Setup Flow for AppleTalk Printing"
Connecting to the Internet

When this equipment is connected to the local area network where the Internet access is enabled with DNS server and mail server, the following features are available: Printing Features IPP Printing in the Internet connection from Windows computers P.19 "Setup Flow for IPP Printing" IPP Printing in the TCP/IP network from Macintosh computers P.26 "Setup Flow for IPP Printing" IPP Printing from Unix workstation P.29 "Setup Flow for IPP Printing" Email Printing in the Internet connection using Email client software P.31 "Setup Flow for Email Printing" Scanning Features Scan to Email at this equipment P.34 "Setup Flow for Scan to Email" Fax Features Sending or Receiving Internet Fax at this equipment P.39 "Setup Flow for Internet Fax" Sending fax or Internet Fax using the N/W-Fax driver from Windows computers P.36 "Setup Flow for Network-Fax" Onramp gateway (convert a received fax from the public switched telephone line to an Internet Fax and send it to the Internet) P.40 "Setup Flow for Onramp Gateway" Offramp gateway (convert a received Internet Fax from Internet to a fax and send it to facsimile through the public switched telephone line) P.43 "Setup Flow for Offramp Gateway" NOTE: The N/W-Fax driver, Onramp gateway and Offramp gateway can be operated only when optional fax unit is installed in this equipment.
14
1. Easy Setup Flow
Setup Flow for Printing Features

This section describes the minimum setup flow to configure this equipment for printing.
Setup Flow for Windows Printing

This equipment supports SMB printing, Raw TCP printing, LPR printing, and IPP printing for Windows computers. The configurations required are different for each printing system. If you are not sure which printing system you will use, choose the proper printing system according to operating systems of clients in your network: For Windows 98/Me SMB Printing For Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003 Raw TCP or LPR Printing SUPPLEMENTS: It assumes using SMB printing in a small network. If you can use the Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is recommended to set up for printing via Windows print server. This equipment also supports printing via the parallel port. When this equipment is used for parallel printing, there is no need to configure the equipment. To set up for parallel printing, please see the Quick Start Guide.
NOTE:
Parallel printing is available only when the Parallel Interface is installed. System Requirements Windows printing applies to the following Windows computers. Display Resolution 1024 x 768 dots or more Display Color High Color (16bit) or higher is recommended CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) Memory 64MB for Windows 98 96MB for Windows Me and Windows NT 4.0 128MB for Windows 2000/XP/Server 2003 The applicable computers depend on the printing systems: Raw TCP or LPR Printing Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 SMB Printing Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 IPP Printing Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003
Network Administration Guide Setup Flow for Printing Features
15
1. Easy Setup Flow
Setup Flow for Raw TCP or LPR Printing

Connecting over TCP/IP Network
Setting up the Raw TCP or LPR printer connection
Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003
This equipment can be used with Raw TCP or LPR printer connection for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003. Raw TCP or LPR printing is the common method to setting up the printer from servers. It is better to use Raw TCP or LPR printing for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 rather than SMB printing because the printing process of Raw TCP or LPR printing is shorter than SMB printing.
Setup procedure
1. Setting up the TCP/IP and the HTTP Network Service to

enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service
2. Setting up the Raw TCP if required.

If users use Windows 2000, Windows XP, or Windows Server 2003 for printing, enable the Raw TCP print service. It is recommended to use Raw TCP printing rather than LPR printing. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the Raw TCP Print
3. Setting up the LPD Print Service.

If any users use Windows NT 4.0, enable the LPD print service.
16
1. Easy Setup Flow
TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the LPD Print
4. Advise users to install the Client Software for Raw TCP or

LPR printing.
Users can install the printer drivers for Raw TCP or LPR printing by installation from the Client Utilities CD-ROM and add the Raw TCP or LPR port. For more information about the Raw TCP or LPR installation, please see the Printing Guide. In the Raw TCP or LPR enabled network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager
Setup Flow for SMB Printing

Network Environment over TCP/IP Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003
Setting up SMB Printer Connection
This equipment can be used with SMB printer connection that allows you to connect to this equipment using File and Printer Sharing for Microsoft Networks service. SMB printing is the common method to setting up the printer from the Windows 98/Me computers. However, SMB printing is not suitable for printing a large amount of documents. NOTE: It assumes using SMB printing in a small network. If you can use the Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is recommended to set up for printing via Windows print server. P.20 "Setup Flow for Printing via Windows Print Server"
17
1. Easy Setup Flow
Setup procedure

enable TopAccess.
2. Setting up the SMB Session.

The NetBIOS name and workgroup should be configured to enable SMB printing. Also if the network system uses the WINS server to provide name resolution for this equipment with the Windows network, you can specify the WINS server to be used. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the SMB Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMB Session
3. Advise users to install the Client Software for SMB printing.

Users can install the printer drivers for SMB printing using the following methods: 1) Point and Print installation, 2) installation from the Client Utilities CD-ROM, or 3) Add Printer Wizard installation. It is recommended for an administrator to determine which method should be used for an installation (or allows both installations for users.) For more information about the SMB installation, please see the Printing Guide. In the SMB enabled network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager
18
1. Easy Setup Flow
Setup Flow for IPP Printing

Connecting over Internet
Windows 2000 Windows XP Windows Server 2003 Setting up the IPP printer connection
This equipment can be used with the IPP printer connection for Windows 2000, Windows XP, and Windows Server 2003 in a TCP/IP network. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Internet. If you allow IPP printing through the Internet, you must configure the DNS server to enable users to access this equipment over the Internet using the HTTP protocol. This is useful when users want to print to this equipment from outside the local area network.
Setup procedure

enable TopAccess.
2. Setting up the DNS Session to be available the services that

use the DNS name with a DNS server.
The DNS Session should be configured when this equipment accesses the services, servers, and clients using the DNS names instead of IP addresses. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DNS Session
3. Setting up the DDNS Session if required.

If the DNS server supports the dynamic DNS service, please configure the DDNS Session to enable the dynamic DNS service.
19
1. Easy Setup Flow
TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DDNS Session
4. Setting up the IPP Print Service.

TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the IPP Print
5. Advise users to install the Client Software for IPP printing.

Users can install the printer drivers for IPP printing by installation by Add Printer Wizard. For more information about the IPP installation, please see the Printing Guide. In the IPP enabled network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager NOTE: TopAccessDocMon is available only when the client computers are connected to this equipment within the same local area network. Also TopAccessDocMon cannot automatically find the IP or IPX address of this equipment to connect, if users install the client software for IPP printing. In that case, users must find the equipment in the network using the Network Discovery feature. For more information about TopAccessDocMon, see the Printing Guide.
Setup Flow for Printing via Windows Print Server

Connecting to Client Server type of Microsoft network Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Setting up the Raw TCP or LPR connection Setting up the SMB printer connection
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003
20
1. Easy Setup Flow
When you want to manage all print jobs in the print server instead of directly printing to this equipment, the Windows Client Server network solution is helpful. In this case, an administrator sets up the sharing printer using Raw TCP or LPR in Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 print server. Then clients can install the printer driver from the Windows print server using SMB.
Setup procedure
1. Setting up this equipment for Raw TCP or LPR printing.

Please see the setup flow for Raw TCP or LPR printing. P.16 "Setup Flow for Raw TCP or LPR Printing" NOTE: When installing the printer driver in the server to set up the sharing printer, install the printer driver by the Add Printer Wizard. Do not install the printer driver using the installer.
2. Setting up the Windows print server.

P.55 "Setting up Windows Print Server"
3. Advise users to install the Client Software for SMB printing

via the Windows print server.
Users can install the printer drivers for Windows Client Server network from the queue created in the Windows print server. This installation method is common for Windows print sharing. Please refer to the Windows documentation for information about sharing printers. In the Windows Client Server network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager
Setup Flow for Novell Printing

This equipment supports Novell printing for Windows computers. System Requirements Novell printing applies the following NetWare server and client computers: NetWare NetWare 4.x bindery emulation mode NetWare 4.x NDS mode NetWare 5.x and 6.x NDS mode (over IPX/SPX only) NetWare NDPS Printer Agent Client OS: Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 5 Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003
21
1. Easy Setup Flow
Connecting with a NetWare Environment over TCP/IP or IPX/SPX Network
NetWare 4.x NetWare 5.x NetWare 6.x Setting up the Novell printer connection Setting up the SMB printer connection to Novell print queue
When you want to manage the print jobs in the NetWare print server instead of directly printing to this equipment, an administrator must configure the NetWare print servers and this equipment. This equipment supports the PSERVER in the NetWare 4.x bindery emulation mode, NetWare 4.x NDS mode, NetWare 5.x NDS/NDPS mode, and NetWare 6.x NDS/NDPS mode. This equipment also supports the Novell iPrint that is available for NetWare 6.x. Using Novell iPrint, users can download and install the printer driver from the NetWare server using iPrint Client.
Connecting with a Novell iPrint Environment over TCP/IP Network
NetWare 6.x
Setting up the Novell iPrint connection Setting up the iPrint printer connection using iPrint Client
22
1. Easy Setup Flow
Setup procedure
1. Setting up the NetWare print server.

P.57 "Setting up NetWare Print Server"

enable TopAccess.
3. Setting up the IPX/SPX if this equipment is used in the IPX/

SPX network.
User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the IPX/SPX Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the IPX/SPX
4. Setting up the NetWare Session.

TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the NetWare Session
5. Setting up the SLP Session.

If the NetWare file server is connected to the equipment over the TCP/IP network, enable the SLP. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SLP Session
23
1. Easy Setup Flow
6. Setting up the NetWare Print Service.

TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the NetWare Print
7. Advise users to install the Client Software for Novell printing.

Users can install the printer drivers for Novell printing from the Client Utilities CD-ROM and map the queue created in the NetWare server. For more information about the Novell installation, please see the Printing Guide. In the Novell network, users must install following client software for printing: Printer Drivers TopAccessDocMon Agfa Font Manager
Setup Flow for Macintosh Printing

This equipment supports AppleTalk printing and LPR printing for Macintosh computers. The configurations required are different for each printing system. System Requirements Macintosh printing applies the following Mac OS computers and environments: Display Resolution: 1024 x 768 dots or more OS: Mac OS 8.6 to 9.x, Mac OS X 10.1 (Classic), Mac OS X 10.2 (Classic) Mac OS X 10.2.4 to Mac OS X 10.3.x Protocol: TCP/IP, or AppleTalk (Ethernet) Printer Driver: LaserWriter 8 printer driver version 8.6.5 or later (not required for Mac OS X 10.2.4 to Mac OS X 10.3.x) NOTE: Macintosh printing from Mac OS X 10.2 and its earlier versions of Mac OS X is supported only in Classic mode using the PPD file for Mac OS 8.6 to 9.x. This equipment also provides the PPD file for Mac OS X 10.2.4 to Mac OS X 10.3.x.
Setup Flow for AppleTalk Printing

Connecting over AppleTalk Network
Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the AppleTalk printer connection
This equipment can be used with the AppleTalk printer connection when the Macintosh computers and the equipment are connected over the AppleTalk network.
24
1. Easy Setup Flow
Setup procedure
1. Setting up the AppleTalk.

Please see the User Functions Guide to configure AppleTalk from the Touch Panel Display, or from TopAccess. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the AppleTalk Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the AppleTalk
2. Advise users to install the Macintosh PPD file.

Users can install the Macintosh PPD file from the Client Utilities CD-ROM. For more information about the Macintosh PPD file installation and setting up AppleTalk printing on the Macintosh computer, please see the Printing Guide.
Setup Flow for LPR Printing

Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the LPR printer connection
This equipment can be used with the LPR printer connection when the Macintosh computers and the equipment are connected over the TCP/IP network.
Setup procedure

enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service
25
1. Easy Setup Flow
TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service


Users can install the Macintosh PPD file from the Client Utilities CD-ROM. For more information about the Macintosh PPD file installation and setting up LPR printing on the Macintosh computer, please see the Printing Guide.

Mac OS X
Setting up the IPP printer connection
This equipment can be used with the IPP printer connection for Mac OS X in a TCP/IP network using CUPS. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Internet. If you allow IPP printing through the Internet, you must configure the DNS server to enable users to access this equipment over the Internet using the HTTP protocol. This is useful when users want to print to this equipment from outside the local area network. NOTE: IPP printing for Macintosh is available only for Mac OS X 10.2.4 to 10.3.x.
Setup procedure

enable TopAccess.
26
1. Easy Setup Flow


If the DNS server supports the dynamic DNS service, please configure the DDNS Session to enable the dynamic DNS service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DDNS Session


Users can install the Macintosh PPD file from the Client Utilities CD-ROM. For more information about the Macintosh PPD file installation and setting up IPP printing on the Mac OS X computer, please see the Printing Guide.
27
1. Easy Setup Flow
Setup Flow for Unix Printing

This equipment supports printing for Unix workstations using the Unix Filters. System Requirements Unix printing applies the following Unix workstations: OS: Sun Solaris 2.6/2.7/7.8/8/9 HP-UX ver.10.20/11.x IBM AIX 4.1.5/4.3.3/5L SCO UnixWare 7 SCO OpenUnix 8 Red Hat Linux 6.2/7.1/7.2/7.3/8.0 SuSE Linux ver.7.0/8.1 Mandrake Linux ver.7.1/9 Turbo Linux 8
Setting up for LPR Printing

Unix workstation
Setting up the LPR printer connection
This equipment can be used with the LPR printer connection when the Unix workstations and the equipment are connected over the TCP/IP network.
Setup procedure
1. Setting up the TCP/IP.

28
1. Easy Setup Flow

3. Advise users to install the Unix Filters for Unix printing.

Users can install the Unix filters for Unix printing from the Client Utilities CDROM. For more information about the Unix installation, please see the Printing Guide.

Unix workstation
Setting up the IPP printer connection using CUPS
This equipment can be used with the IPP printer connection for Unix workstation in a TCP/IP network using CUPS. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Internet. If you allow IPP printing through the Internet, you must configure the DNS server to enable users to access this equipment over the Internet using the HTTP protocol. This is useful when users want to print to this equipment from outside the local area network.
Setup procedure

enable TopAccess.
29
1. Easy Setup Flow


If the DNS server supports the dynamic DNS service, please configure the DDNS Session to enable the dynamic DNS service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DDNS Session

5. Advise users to install the Unix Filters for Unix printing.

Users can install the CUPS system for Unix printing from the Client Utilities CDROM. For more information about the CUPS installation for Unix, please see the Printing Guide.
Setup Flow for FTP Printing

This equipment supports FTP printing that enables to print a file sent through FTP protocol. Users can send a print file using the FTP download tools to this equipment from any operating systems. This equipment can print following files using the FTP printing: PCL format print job file PostScript Level 3 print job file Text data file
Setup procedure

enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available.
30
1. Easy Setup Flow
User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service
2. Setting up the FTP Print Service.

TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the FTP Print
3. Now any users can download to this equipment using the

FTP down-load tools.
Users can use any FTP download tools to print through FTP. For more information about FTP printing, please see the Printing Guide.
Setup Flow for Email Printing

This equipment allows you to print a file sent to it via Email. Users can send a print job by attaching the file that users want to print to an Email. This equipment will receive the message from the POP3 account in the Email server and print the file. This equipment can print the TIFF files only.
Setup procedure
1. Setting up the POP3 account for this equipment in the

incoming mail server.
P.73 "Tips of Setting up the DNS and Mail Servers for Email"

enable TopAccess.
31
1. Easy Setup Flow
3. Setting up the POP3 Network Servers to specify the POP3

server.
TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the POP3 Network Service
4. Setting up the Email Print Service.

TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the Email Print
5. Now any users can print a file by sending an Email message.

Any Email client software can be used to send a print job to this equipment. For more information about Email printing, please see the Printing Guide.
32
1. Easy Setup Flow
Setup Flow for Scanning Features

This section describes the minimum setup flow required to configure this equipment for scanning.
Setup Flow for Save as file

The Save as file feature allows users to save images scanned by a copy operation, scan operation, or fax operation to the local hard disk or the network shared folder.
Copy/Scan/Fax Connecting over TCP/IP Network
Save as File into Network folders Save as File into Local folders Local Hard Disk
Network Hard Disk
You can enable or disable the Save as file into the local folder and network folders. When enabled, you can specify which network folders to save the scanned file, or you can allow users to specify the network folders for each Save as file operation.
Setup procedure

enable TopAccess.
2. Setting up the SMB Session.

When the SMB protocol is used to send scanned files to a network folder, the SMB Session must be configured to permit sending the scanned files to the network folder. Also the NetBIOS name and workgroup must be set to enable users to browse the local folder in the equipment and access the scanned files in it from client computers. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the SMB Protocol
Network Administration Guide Setup Flow for Scanning Features
33
1. Easy Setup Flow
TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMB Session
3. Setting up the FTP Network Service, if required.

When the FTP protocol is used to send scanned files to a network folder, the FTP Client Service should be enabled. Also the network folders must be configured as the FTP accessible folders. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the FTP Client
4. Setting up the Destination.

You should configure the destination. You can allow users to save scanned files only in the local folder, or allow users to save scanned files in the network folders. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Save as file Settings Setting up the Destination
5. Setting up the Remote 1 and Remote 2

If you allow users to save scanned files in the network folders, you should specify which network folders can save the scanned files, or allow users to specify the network folders. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Save as file Settings Setting up the Remote 1 and Remote 2
Setup Flow for Scan to Email

The Scan to Email feature allows users to send scanned images to Email addresses over the Internet.
Connecting to Internet Scan to Email
Send email to the Internet via SMTP server
Internet
SMTP Server
34
1. Easy Setup Flow
When configuring the Scan to Email environment, this equipment sends an Email to the SMTP server and transfers the document to the Internet. A DNS server is required for the SMTP server to transmit the Scan to Email document into the Internet.
Setup procedure
1. Setting up the DNS Server and SMTP Server, if required.

When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.73 "Tips of Setting up the DNS and Mail Servers for Email"

enable TopAccess.
3. Setting up the SMTP Client

You should specify the SMTP server to be used for sending an Email. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMTP Client
4. Setting the Email Settings.

In the Email Settings, you should specify the from address and from name to enable the Scan to Email. Also you can specify the file format, fragment size, and body text that apply to the Email sent from this equipment. User Functions Guide 4. SETTING ITEMS (ADMIN) 7. SETTING E-MAIL FUNCTIONS Setting the Scan to E-mail Message Properties Setting the Scan to E-mail Fragmentation TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Email Settings Setting up the Email Settings
35
1. Easy Setup Flow
Setup Flow for Fax Features

This section describes the minimum setup flow to configure this equipment for Fax features.
Setup Flow for Network-Fax

NOTE: The fax transmission using the N/W-Fax driver is available only when the optional Fax unit is installed.
Connecting to Internet
Printing a document using N/W-Fax driver
Send a document as Internet Fax to the Internet via SMTP server
Internet SMTP Server
G3 Facsimile or Internet Fax Device
Send a document as fax document via Public Switched Telephone network
Using the N/W-Fax driver, users can send a document to this equipment as a print job. The equipment then sends the job to the fax numbers (or Email addresses) specified by the user through the Public Switched Telephone Network or the Internet. To send a fax through the Public Switched Telephone Network, users must configure the equipment accordingly. When sending an Internet Fax, the equipment sends the document to the SMTP server and transfers it to the Internet. (A DNS server is required for the SMTP server to transmit the document into the Internet.) System Requirements The N/W-Fax driver is available for following computers: Display Resolution 1024 x 768 dots or more Display Color High Color (16bit) or higher is recommended CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) Memory 64MB for Windows 98 96MB for Windows Me and Windows NT 4.0 128MB for Windows 2000/XP/Server 2003
36
Network Administration Guide Setup Flow for Fax Features
1. Easy Setup Flow
OS Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003
Setup Procedure
1. Setting up the DNS server and SMTP server.

When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.73 "Tips of Setting up the DNS and Mail Servers for Internet Fax"

enable TopAccess.
3. Setting up the SMTP Client.

You should specify the SMTP server to be used for sending an Internet Fax. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMTP Client
4. Setting the Internet Fax Settings.

In the Internet Fax Settings, you should specify the from address and from name to enable the Internet Fax transmission. Also you can specify the fragment size, and body text that apply to the Internet Fax sent from this equipment. User Functions Guide 4. SETTING ITEMS (ADMIN) 8. SETTING INTERNET FAX FUNCTIONS Setting the Internet Fax Message Properties Setting the Internet Fax Fragmentation Setting the Internet Fax Body String Transmission
37
1. Easy Setup Flow
TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Internet Fax Settings Setting up the Internet Fax Settings
5. Setting up the Fax Settings.

Set the Fax device settings to enable the facsimile transmission from this equipment. This is available only when the optional Fax unit is installed. User Functions Guide 4. SETTING ITEMS (ADMIN) 5. SETTING FAX FUNCTIONS Setting the Terminal ID Setting the Fax Initial Setup Setting the Line-2 Mode Setting the RX Printing Setting the Recovery Transmission TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Fax Settings Setting up the Fax Settings
6. Setting up the N/W-Fax Destination and N/W-Fax Folder for

Save as file features.
To enable the Save as file feature on the N/W-Fax driver (to send the document), configure the N/W-Fax Destination and N/W-Fax Folder to designate where the document will be saved. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Save as file Settings Setting up the N/W-Fax Destination Setting up the N/W-Fax Folder
38
1. Easy Setup Flow
Setup Flow for Internet Fax

The Internet Fax feature allows users to send scanned images to other Internet Fax devices over the Internet. The Internet Fax is similar to Scan to Email, but it converts the scanned image to a TIFF-S format at a resolution accepted by most of facsimiles.
Connecting to Internet Internet Fax original
Send Internet Fax to the Internet via SMTP server
Internet
Receive Internet Fax from POP3 server
Email Server
Internet Fax Device
This equipment sends the internet faxes via an SMTP server and receives them from a POP3 server. To configure the Internet Fax environment, configure the SMTP server to send and the POP3 server to receive. Remember that a DNS server is required for the SMTP and POP3 servers to transmit the document over the Internet. To enable receiving an Internet Fax, configure the POP3 account for this equipment in the POP3 server. This equipment can access the POP3 server to check if an Internet Fax message has been received same as the Email client software.
Setup Procedure
1. Setting up the DNS, SMTP, and POP3 servers.

You must configure the SMTP server to send Internet Fax, the POP3 server to receive Internet Fax, and the DNS server to enable transferring the data over the Internet. P.73 "Tips of Setting up the DNS and Mail Servers for Internet Fax"

enable TopAccess.
39
1. Easy Setup Flow

4. Setting up the POP3 Network Service.

You should specify the POP3 service and the user account for this equipment, to receive Internet Fax. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the POP3 Network Service

In the Internet Fax Settings, you should specify the from address and from name to enable the Internet Fax transmission. Also you can specify the fragment size, and body text that apply to the Internet Fax sent from this equipment. User Functions Guide 4. SETTING ITEMS (ADMIN) 8. SETTING INTERNET FAX FUNCTIONS Setting the Internet Fax Message Properties Setting the Internet Fax Fragmentation Setting the Internet Fax Body String Transmission TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Internet Fax Settings Setting up the Internet Fax Settings
Setup Flow for Onramp Gateway

NOTE: The Onramp Gateway feature is available only when the optional Fax unit is installed.
40
1. Easy Setup Flow
This equipment can convert received faxes into Emails and forward them to other Internet Fax devices or client computers using Onramp Gateway transmission.
Onramp Gateway ITU-T compatible G3 Facsimile
Sending a fax to the Relay Box of the equipment through the Public Switched Telephone network
Send a document as Internet Fax to the Internet via SMTP server
ITU-T Relay Box
Internet SMTP Server
Email addresses are assigned as destinations in the Relay Box
The Internet Fax device receives the document from the Internet as an Internet Fax document.
Internet Fax Device
The client computer receives the document from the Internet as an email document.
Client Computers
This equipment can create the ITU-T relay mailbox in which Email addresses are registered as destinations to achieve the Onramp Gateway transmission. Any ITU-T compatible facsimile can send a fax to the ITU-T relay mailbox. This equipment then forwards received faxes to the Email addresses registered in the ITU-T relay mailbox. To use this equipment as a Hub Station for the Onramp Gateway transmission, the Relay Box in which Email addresses are registered must be set up. This equipment, as the distributor, can send an Email of any faxes received from any ITU-T compatible facsimile device.
Setup Procedure

When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.73 "Tips of Setting up the DNS and Mail Servers for Internet Fax"

enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available.
41
1. Easy Setup Flow
User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service


In the Email Settings, you should specify the from address and from name to enable the Internet Fax transmission. Also you can specify the fragment size, and body text that apply to the Internet Faxes sent from this equipment. User Functions Guide 4. SETTING ITEMS (ADMIN) 8. SETTING INTERNET FAX FUNCTIONS Setting the Internet Fax Message Properties Setting the Internet Fax Fragmentation Setting the Internet Fax Body String Transmission TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Internet Fax Settings Setting up the Internet Fax Settings

42
1. Easy Setup Flow
6. Registering the Relay Box with Email addresses.

The registration of the Relay Box can be done by users. Operators Manual for Facsimile Function 5. ADVANCED FUNCTIONS 4. MAILBOX (ITU-T COMPATIBLE) Setting up the Relay Mailbox TopAccess Guide 5. Registering from TopAccess Managing Mailboxes Setting Up an Open Mailbox
Setup Flow for Offramp Gateway

NOTE: The Offramp Gateway feature is available only when the optional Fax unit is installed. This equipment can be used as a Hub Station to forward Emails from your client computer or Internet Fax device to any facsimile on the public switched telephone network. For example, the document can be sent to this equipment from out of the country through the Internet, then the document can be sent from this equipment to the designated fax number through the local public telephone line.
Offramp Gateway
An Email is sent to "FAX=<fax number>@host1.ifax.com" from a client computer
Client Computer An Internet Fax is sent to

"FAX=<fax number>@host1.ifax.com" from an Internet Fax device
Internet
Internet Fax Device

The equipment receives Email of which the forwarding domain is "host1.ifax.com" using SMTP transmission via the SMTP server
SMTP Server
An Email or Internet Fax is converted to the facsimile document and sent to <fax number> G3 facsimile
G3 Facsimile
When enabling the Offramp Gateway, this equipment works as an SMTP server to receive Emails from the Internet.
43
1. Easy Setup Flow
To enable the STMP transmission in this equipment, designate the hostname (or specific domain) that relates to this equipment in the DNS server, and designate the MX record to receive the Emails that are sent to the equipments domain in the SMTP server in your local area network. Then the SMTP server should be configured to transmit the received Emails to the equipment in the SMTP transmission. For example, if the hostname of this equipment is designated as host1.ifax.com, the SMTP server receives an Email whose forwarding address is <account name>@host1.ifax.com, and the SMTP server transmits the received Email to the equipment. Then this equipment will send the received Email as a facsimile document to the fax number that is specified in the <account name> part.
Setup Procedure

To enable the transfer of Emails to this equipment through SMTP, you must designate the domain name of this equipment and the MX record and configure the SMTP server to route the received documents. P.74 "Tips of Setting up the DNS and Mail Servers for Offramp Gateway"

enable TopAccess.
3. Setting up the DNS Session.

You should set the DNS Session to specify the DNS server. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DNS Session
4. Setting up the DDNS Session, if required.

If the DNS server supports dynamic DNS service, configure the DDNS Session to enable the dynamic DNS service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DDNS Session
44
1. Easy Setup Flow
5. Setting up the SMTP Server.

You should enable the Enable SMTP Server and Enable OffRamp Gateway option to receive Emails through the SMTP transmission and perform the Offramp Gateway transmission. Also you can specify the SMTP server settings as you require. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMTP Server

45
1. Easy Setup Flow
Setup Flow for e-Filing Features

This section describes the minimum setup flow to configure the e-Filing features.
Setup Flow for e-Filing Web Utility

Users can manage the boxes, folders, and documents in e-Filing from computers using the web browser if you enable the e-Filing web utility.
Connecting over TCP/IP Network Copy or Scan to e-Filing Print to e-Filing Windows computer
Managing e-Filing using the Web browser e-Filing
Windows computer
To enable the e-Filing features, an administrator should set up the network connection between computers and this equipment over TCP/IP, and enable the HTTP network service. Using the e-Filing web utility, users can create, edit, delete boxes and folders in e-Filing, and also create, edit, and delete documents stored in e-Filing using the editing functions. System Requirements e-Filing web utility supports the following web browsers on the Windows operating system: Microsoft Internet Explorer 5.5 Service Pack 2 or later Netscape Navigator 4.7 or later
Setup procedure

This equipment must be connected to the TCP/IP network to use the e-Filing web utility. You should set the TCP/IP from the Touch Panel Display the first time User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP
2. Setting up the HTTP Network Service to enable e-Filing web

utility.
To access e-Filing using the TWAIN driver and File Downloader, the HTTP Server option must be enabled because the software accesses e-Filing on this equipment using the HTTP protocol.
46
Network Administration Guide Setup Flow for e-Filing Features
1. Easy Setup Flow
User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the HTTP Network Service
Setup Flow for TWAIN Driver and File Downloader

This equipment supports importing the documents that are saved in the e-Filing of this equipment into a client computer using the TWAIN driver and File Downloader.
e-Filing
Retrieving from e-Filing using TWAIN driver or File Downloader
The TWAIN driver and File Downloader can retrieve documents that are stored in the eFiling by the Store to e-Filing functions. The TWAIN driver can be selected for TWAIN compliant applications such as Adobe Photoshop and for retrieving document from eFiling into the application. The File Downloader can work as an application to retrieve eFiling documents to local hard disk. The TWAIN driver and File Downloader can connect to this equipment over TCP/IP network. System Requirements The TWAIN driver and File Downloader are available for following computers: Display Resolution 1024 x 768 dots or more Display Color High Color (16bit) or higher is recommended CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) OS Windows 98 (Recommended Windows 98 Second Edition) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 4 Windows XP Service Pack 1 Windows Server 2003 Application TWAIN compliant software (for the TWAIN driver only) Microsoft Internet Explorer 5.5 Service Pack 2 or later must be installed. Microsoft Internet Explorer is enabled to access the e-Filing web utility on this equipment. - The proxy settings must be configured correctly to enable the access.
Network Administration Guide Setup Flow for e-Filing Features 47
1. Easy Setup Flow
- The browser must not be offline. Recommended Memory For retrieving A4/LT 600dpi color image / 600dpi black image: 256 MB For retrieving A3/LD 600dpi color image: 512 MB
Setup procedure

This equipment must be connected to the TCP/IP network to use the TWAIN driver and File Downloader. You should set the TCP/IP from the Touch Panel Display the first time User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP
2. Setting up the HTTP Network Service to enable e-Filing web

utility.
To access e-Filing using the TWAIN driver and File Downloader, the HTTP Server option must be enabled because the software accesses e-Filing on this equipment using the HTTP protocol. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the HTTP Network Service
3. Advise users to install the TWAIN driver and File Downloader.

Users can install the TWAIN driver and File Downloader from the Client Utilities CD-ROM. For more information about the installation, please see the e-Filing Guide.
48
Network Administration Guide Setup Flow for e-Filing Features
1. Easy Setup Flow
Setup Flow for Authentication

This equipment can enable the authentication service to mange the users operations. Once the authentication management is enabled, users must enter the user name and password to perform the users operations on Control Panel. Also, the network operations such as network printing can be also managed.
Setup Flow for Department Management

You can audit the copy quantity of copy, print, scan, and facsimile pages performed by setting a department code. Up to 1000 department codes can be registered.
Setup procedure
1. Registering the Department Code

Before enabling the department management, you must register at least one department code. User Functions Guide 2. MANAGING COUNTERS (COUNTER MENU) 4. MANAGING DEPARTMENT CODE Registering a New Department Code TopAccess Guide 7. TopAccess Administrator Mode Managing Department Code Registering or modifying the Department Code
2. Enable the Department Management

After you register the department code, enable the department code management. User Functions Guide 2. MANAGING COUNTERS (COUNTER MENU) 4. MANAGING DEPARTMENT CODE Enabling Department Code TopAccess Guide 7. TopAccess Administrator Mode Setting up User Management Enabling Department Management
Setup Flow for User Authentication

When you want to manage the authentication for each individual user, enable the User Authentication. This equipment supports the following methods for the User Authentication. NTLM Authentication When you network manages the network users using the NTLM, this equipment can be managed using the NTLM Authentication. When this is configured, users must enter the user name and password that is registered in the NTLM to perform the any operations on the Control Panel of this equipment. LDAP Authentication When you network manages the network users using the LDAP, this equipment can be managed using the LDAP Authentication. When this is configured, users must enter the user name and password that is registered in the LDAP server to perform the any operations on the Control Panel of this equipment.
Network Administration Guide Setup Flow for Authentication 49
1. Easy Setup Flow
MFP Local Authentication When you do not have any network authentication systems in your network, you can use the MFP Local Authentication. When this is configured, users must enter the user name and password that is registered in the MFP to perform the any operations on the Control Panel of this equipment.
NOTE:
When you enable the User Authentication, the department management will be enabled automatically. However, no department code has been registered, you cannot enable the User Authentication. In that case, please register the department code before enabling the User Authentication. P.49 "Setup Flow for Department Management"
Setup procedure
1. Make sure that the Network Authentication Service is configured correctly in the network server if you use NTLM Authentication or LDAP Authentication.
NOTE: If the LDAP authentication is used, some settings will be required in the network server and the equipment. For information about setting up the LDAP authentication, please see the following section. P.75 "Setting up LDAP Authentication Service"
2. Registering the User Information

Before enabling the User Authentication, you must register the user information In the User Confirm/Create/Modify page. TopAccess Guide 7. TopAccess Administrator Mode Setting up User Management Setting up User Authentication Managing User Information
3. Enabling the User Authentication

Enable the User Authentication that is suited to your network. TopAccess Guide 7. TopAccess Administrator Mode Setting up User Management Setting up User Authentication Enabling User Authentication
Setup Flow for SMTP Authentication

When the SMTP Authentication is enabled, users must enter the user name and password that has the access privilege for the SMTP server before performing Scan to Email.
50
Network Administration Guide Setup Flow for Authentication
1. Easy Setup Flow
Setup procedure
1. Enabling the SMTP Authentication

TopAccess Guide 7. TopAccess Administrator Mode Setting up User Management Setting up SMTP Authentication for Scan to E-mail
51
1. Easy Setup Flow
52
2. Setting up Network Server
2.
SETTING UP NETWORK SERVER
This section describes the instructions on how to set up the network servers. About Network Server Setup .........................................................................................................54 Setting up Windows Print Server ..................................................................................................55 Setting up NetWare Print Server....................................................................................................57 Setting up DNS and Mail Servers ..................................................................................................72 Setting up LDAP Authentication Service......................................................................................75
53
About Network Server Setup

This chapter describes environments that typically include one or more network servers (Novell NetWare servers and Windows print servers) that will share printing to this equipment. It describes setting up servers that use IPX/SPX or TCP/IP protocols for communicating with this equipment. In addition, it includes some guidelines for setting up the DNS server and mail server to enable the Scan to Internet Fax and Email features, and for setting up the LDAP environments using the Kerberos Network Authentication Service.
54
Network Administration Guide About Network Server Setup
Setting up Windows Print Server

If a Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 computer is connected to this equipment using TCP/IP, it can print directly to this equipment. If the computer shares the printer over the network, it is acting as a print server for Windows clients. The client machines print to this equipment by printing to the Windows print server. Printing can then be monitored and controlled at the Windows print server machine. The Windows print server can also use AppleTalk protocols for printing to this equipment as an alternative to TCP/IP. When creating a printer to share with AppleTalk users, do not capture the printer. Capturing the printer forces all users to print to the server rather than directly to the printer. If you capture the printer, this equipment print connections will not appear in the Mac OS Chooser.
Configuring the Windows Print Server

To configure a Windows print server to communicate with this equipment, follow these general steps. More detail is provided in subsequent sections. Load the TCP/IP network protocol on the server and configure it with an IP address, subnet mask, and gateway. Make sure the Microsoft TCP/IP printing service is installed, and that the computer is using Raw TCP or LPR printing. On the Windows print server, install the appropriate printer drivers (if necessary) and share the printer on the network. P.55 "Installing the Printer Drivers as Shared Printers" Configure clients for printing to the printer shared by the Windows print server. P.56 "Setting up the Clients"
Installing the Printer Drivers as Shared Printers

First, install the Windows printer drivers. The installation instructions in the Printing Guide can be used for every computer that will print directly and independently to this equipment. However, if you are an administrator running Windows NT 4.0 Server, Windows NT 4.0 Workstation, Windows 2000 Professional, Windows XP Professional, or Windows Server 2003, you can also create a printer and share it with clients on the network. When a printer is shared, clients who are not able or are not given permission to establish an independent network connection to this equipment can print through the server. If you have not installed the printer files on the Windows print server computer, do so now following the instructions for Raw TCP or LPR printing in the Printing Guide. Then, or if you have already installed the printer files on the computer you are using as a Windows print server, see your Windows documentation for information about sharing the printer. In addition, the printer files for every Windows version can be installed to the shared printer so that Windows clients can use the shared printer as a Point and Print printer, which enables clients to download the appropriate printer driver from the shared printer. NOTES: When installing the printer driver to Windows NT 4.0 clients from the Windows NT 4.0 print server, please check the Always spool RAW datatype box on the Print Processor dialog box (displayed by clicking the [Print Processor...] button on the General tab of printer properties dialog box of the shared printer on the Windows NT 4.0 print server). When installing the Windows 2000 PCL printer driver to the Windows 2000 server, you must clear the Enable advanced printing features check box on the Advanced tab of the printer properties dialog box.
Network Administration Guide Setting up Windows Print Server
55
Setting up the Clients

Each client of a Windows print server is already using a network protocol to communicate with the server. Each client can print to this equipment if the printer has been shared by a Windows print server. In that case the client does not have to use the same network protocol to connect to the Windows print server as the server uses to communicate with the equipment. To set up printing on client computers, connect to the print server and select the shared printer. Right-click the printer and select [Open]. When prompted, click [Yes] to have Windows set up the printer. After clients have selected the printer, they can choose it from the Print Setup, Page Setup, or Print dialog box of their application. Clients can change printing options for their own job, but printer properties are grayed and not available for changing. When a client prints a document, the job is transmitted to the Windows print server, and from there to this equipment. The job is listed in the Print Manager on the client computer, and the administrator can track it in the Print Manager on the Windows print server.
56
Network Administration Guide Setting up Windows Print Server
Setting up NetWare Print Server

This equipment supports the following Novell printing services: NetWare 4.x bindery emulation mode NetWare 4.x NDS mode NetWare 5.x and 6.x NDS mode (over IPX/SPX only) NetWare 5.x and 6.x NDPS mode NetWare 6.x iPrint mode This chapter provides an overview of how to set up this equipment as a Novell Network Printer, Print Server, or NDPS Printer Agent. For more detailed information, refer to your Novell documentation.
Setting up the NetWare in Bindery Mode

You can connect only one directory tree to this equipment. If you need to connect additional NetWare 4.x servers, do so by using bindery emulation, which causes the 4.x server to behave like, and be accepted as, a NetWare 3.x server. NOTE: The file server selected must not be in the same tree as that selected in NDS Setup. In order to set up the NetWare 4.x server in bindery emulation mode for printing to this equipment, the network administrator must do the following: Edit the network startup file to set the bindery context. P.57 "Editing the Network Startup File" Configure the print queues, print server, and printer on the file server. P.57 "Setting up the NetWare File Server"
Editing the Network Startup File

The following procedures explain how to edit the bindery contexts in the network startup file.
Editing the bindery context
1. On NetWare file server, enter load install and press the

[Enter] key.
2. Select [NCF Files Options] from the menu. 3. Select [Edit AUTOEXEC.NCF] from the menu. 4. Search for the file to see if you have a statement similar to
the following included:
SET BINDERY CONTEXT=0U=ENG If the statement above can be found in the file, the server has a bindery. If this is not found, enter the statement above and save the file.
5. Restart the NetWare file server. Setting up the NetWare File Server
The following explains how to set up a NetWare 4.x file server with bindery emulation so that network users can print to this equipment from their computers, and this equipment can obtain print jobs from the NetWare server.
Network Administration Guide Setting up NetWare Print Server
57
For NetWare 4.x in emulation, the NetWare print server and print queue for this equipment are created and configured from NetWare Print Console (PCONSOLE), a NetWare utility that is stored in NetWares PUBLIC directory.
Setting up the bindery with PCONSOLE
1. Start PCONSOLE at the DOS prompt on the computer. 2. Select [Print Queue] from the Available Options menu and
press the [Enter] key.
The Print Queues window appears.
3. Press the [Insert] key and enter the print queue name and
4. Press the [Esc] key to close the Print Queues window. 5. Select [Print Server] from the Available Options menu and
6. When the message is displayed, press the [Enter] key.

The Print Servers window appears.
7. Press the [Insert] key and enter a print server name and
The print server name must be MFP_[NIC Serial Number]. You can find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel.
8. Select a created print server name from the Print Servers

window and press the [Enter] key.
The Print Server Information menu appears.
9. Select [Printers] from the Print Server Information menu and

The Defined Printers window appears.
10. Press the [Insert] key and enter a printer name and press the
[Enter] key.
11. Select a created printer name from the Defined Printers window and press the [Enter] key.
12. Highlight the Printer Type field and press the [Enter] key.
The Printer Type menu appears.
13. Select Other/Unknown and press the [Enter] key. 14. Highlight the Print queue assigned field and press the [Enter]
key.
The NetWare Server\Print Queue window appears.
58
15. Press the [Insert] key and select the created queue from the
Available Print Queues menu and press the [Enter] key.
Up to 10 queues can be selected. If you created several queues, repeat the operation to add all queues that are required.
16. When more than one queue is added, you must enter the priority value.
17. Press the [Esc] key until the Save Changes menu appears. 18. Select Yes and press the [Enter] key. Setting up the NetWare in NDS Mode
The following explains how to set up a NetWare file server with NDS so that network users can print to this equipment from their computers, and this equipment can obtain print jobs from the NetWare server. More detail is provided in your NetWare documentation.
Setting up the NDS with NetWare Administrator
1. In NetWare Administrator, select the container object to create the printer and click the [Object] menu and select [Create].
The New Object dialog box appears.
2. In the Class of new object list, select Print Queue and click
[OK].
The Create Print Queue dialog box appears.
3. Select Directory Service Queue and enter the name of the

print queue in the Print Queue name field.
4. Click the browse button at the next to the Print Queue Volume field.
The Select Object dialog box appears.
5. Select the volume to create a print queue and click [OK]. 6. Click [Create].
The print queue is created.
7. Click the [Object] menu and select [Create].

8. In the Class of new object list, select Printer and click [OK].
The Create Printer dialog box appears.
9. Enter the printer name, check the Define additional properties option and click [Create].
10. Display the Assignments window and click [Add].

59
11. Select a created queue and click [OK]. 12. Display the Configuration window, select Other/Unknown
at the Printer Type drop down box and click [OK].
The printer is created.

14. In the Class of new object list, select Print Server and click
[OK].
The Create Print Server dialog box appears.
15. Enter the print server name, check the Define additional
properties option and click [Create].
The print server name must be MFP_[NIC Serial Number]. You can find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel.
16. Display the Assignments window and click [Add].

17. Select a created printer and click [OK]. 18. Click [OK] to close Assignments window for the print server.
The print server is created.
Setting up the NetWare in NDPS Mode

This equipment supports printing over NetWare 5.x and NetWare 6.x networks running either the TCP/IP protocols or the IPX protocol. For pure IP printing, this equipment takes advantage of features in NDPS (Novell Distributed Print Services). An administrator can use either Novell Printer Gateway or TOSHIBA NDPS Gateway to set up the NetWare server in NDPS mode. P.60 "Setting up NDPS Using Novell Printer Gateway" P.64 "Setting up NDPS Using TOSHIBA NDPS Gateway" NOTE: Setting up a NetWare environment correctly requires the presence and active cooperation of the Novell network administrator. You must have administrator privileges on the network to create new NDPS objects.
Setting up NDPS Using Novell Printer Gateway

NDPS is not like the earlier queue-based versions of NetWare printing. Instead, you use an NDPS Manager and a Printer Agent, which control the tasks previously handled by a print queue, print server, and spooler. You can also make the printer driver available for clients to download from Windows client computers. Before configuring the NetWare file server in NDPS mode, please confirm followings: For NetWare 5.x, the Support Pack 5 and Novell Gateway version 2.1.6 or later with ndps3sp2c are installed. For NetWare 6.x, the Support Pack 2 and Novell Gateway version 3.00 or later with ndps3sp2c are installed.
60
Make sure you have a valid IP address for this equipment and for any computers that will print to it. In the equipment setup, enable TCP/IP and enter the IP address, Subnet mask, and Gateway address for this equipment.
Setting up the NDPS with NetWare Administrator
1. In NetWare Administrator, select the container object to create the printer and click the [Object] menu and select [Create].
2. Select NDPS Broker and click [OK].

SUPPLEMENT: The Create NDPS Broker Object dialog box appears. If the NetWare file server has been installed as supporting the NDPS service, the NDPS Broker is created as default. In this case, you can use the default NDPS Broker.
3. Specify the NDPS Broker Name and RMS Volume

options, and click [Create].
The NDPS Broker is created.

5. Select NDPS Manager and click [OK].

The Create NDPS Manager Object dialog box appears.
6. Specify the NDPS Manager Name, Resident Server, and

Database Volume option, and click [Create].
The NDPS Manager is created.
7. Double-click the NDPS Broker object that you created.

The NDPS Broker dialog box appears.
8. Click [Resource Management (RMS)]. 9. Click [Add Resources...].

The Manage Resources dialog box appears.
10. Select the applicable OS icon in the Resource Types list,

and click [Add...].
The Add Resources dialog box appears.
11. Click [Browse].

The Select Printer Driver dialog box appears.
12. Insert the Client Utilities CD-ROM into the CD-ROM drive.
When inserting the Client Utilities CD-ROM, the installer may automatically start. Click [Cancel] to exit the installer and continue the operation.
61
13. Locate the directory where the printer driver for your Windows version is located, select the INF file.
When you want to install the PCL5c printer driver for Windows 98/Me, locate "[CD-ROM drive]:\Client\9X_ME\PCL5c\<language>". When you want to install the PCL6 printer driver for Windows 98/Me, locate "[CD-ROM drive]:\Client\9X_ME\PCL6\<language>". When you want to install the PS3 printer driver for Windows 98/Me, locate "[CD-ROM drive]:\Client\9X_ME\PS\<language>". When you want to install the PCL5c printer driver for Windows NT 4.0, locate "[CD-ROM drive]:\Client\NT\PCL5c\<language>". When you want to install the PCL6 printer driver for Windows NT 4.0, locate "[CD-ROM drive]:\Client\NT\PCL6\<language>". When you want to install the PS3 printer driver for Windows NT 4.0, locate "[CD-ROM drive]:\Client\NT\PS\<language>". When you want to install the PCL5c printer driver for Windows 2000/XP, locate "[CD-ROM drive]:\Client\W2K_XP_2003\PCL5c\<language>". When you want to install the PCL6 printer driver for Windows 2000/XP, locate "[CD-ROM drive]:\Client\W2K_XP_2003\PCL6\<language>". When you want to install the PS3 printer driver for Windows 2000/XP, locate "[CD-ROM drive]:\Client\W2K_XP_2003\PS\<language>".
14. Click [OK].

Returns to the Add Resources dialog box.
15. Click [OK].

Returns to the Manage Resources dialog box.
16. Repeat the procedure from Step 10 to Step 15 to add all

printer drivers for the applicable OS.
17. Click [OK] to close the Manage Resources dialog box.

Returns to the NDPS Broker dialog box.
18. Click [OK] to close the NDPS Broker dialog box. 19. Click the [Object] menu and select [Create].
20. Select NDPS Printer and click [OK].

The Create NDPS Printer Object dialog box appears.
21. Specify the NDPS Printer Name option, select Create a

New Printer Agent, and click [Create].
NOTE: The Create Printer Agent dialog box appears. When setting up the NDPS in the iPrint mode, do not enter more than 7 characters for the NDPS Printer Name option. If you enter more than 7 characters for the NDPS Printer Name option, the default watermarks will not be registered when installing the printer drivers in Windows 98/Me.
22. Specify the Printer Agent (PA) Name and NDPS Manager
Name option. Then select Novell Printer Gateway in the Gateway Types list and click [OK].
The Warning dialog box appears.
62
23. Click [OK] to load the NDPS Manager to the server.

When it finishes initializing, the Information dialog box appears.
24. Click [OK].

The Configure Novell PDS for Printer Agent dialog box appears.
25. Select ((NONE)) in the Printer Type list and select Novell
Port Handler in the Port Handler Type list. Then click [OK].
The Configure Port Handler for Printer Agent dialog box appears.
26. Continue the procedure according to which connection type

to be used.
P.63 "Configuring the LPR connection in the TCP/IP network" P.63 "Configuring the queue based connection in the IPX/SPX network"
Configuring the LPR connection in the TCP/IP network
1. In the Configure Port Handler for Printer Agent dialog box,

select Remote (LPR on IP) and click [Next].
2. Enter the IP address of this equipment in the Host Address

field, and enter PORT_PASSTHROUGH in the Printer Name field. Then click [Finish].
It takes about 60 seconds to load the Printer Agent. After it finishes loading the Printer Agent, the Select Printer Drivers dialog box appears.
3. Select the printer drivers to be installed in the Printer Drivers list at each OS tab, and click [Continue].
The Information dialog box appears.
4. Click [OK].
It takes about 60 seconds to complete the creation of the NDPS Printer object.
5. Double-click the NDPS Printer object that you created.

The NDPS Printer dialog box appears.
6. Click [NDPS Remote Printer Management]. 7. Check the Install to workstation in this container and click
[Update].
8. Click [OK] to close the NDPS Printer dialog box.

Configuring the queue based connection in the IPX/SPX network
1. In the Configure Port Handler for Printer Agent dialog box,

select Forward Jobs to a Queue and click [Next].
63
2. Enter the NDS queue name in the Queue Name field and
the user name in the Queue User Name field. Then click [Finish].
The Select Printer Drivers dialog box appears.
3. Select the printer drivers to be installed in the Printer Drivers list at each OS tab, and click [Continue].
The Information dialog box appears.
4. Click [OK].
It takes about 60 seconds to complete the creation of the NDPS Printer object.
5. Double-click the NDPS Printer object that you created.

The NDPS Printer dialog box appears.
6. Click [NDPS Remote Printer Management]. 7. Check the Install to workstation in this container and click
[Update].
8. Click [OK] to close the NDPS Printer dialog box. Setting up NDPS Using TOSHIBA NDPS Gateway
The TOSHIBA NDPS Gateway mechanism employs several components, notably the NDPS Manager, NDPS Broker, and NDPS Printer Agent. The following figure illustrates the communication flow between these objects.
NetWare File Server
1 6 5
NDPS Broker Printer Agent NDPS Manager
3 4 2
Administrator
End User
1. The NetWare printer can be discovered in two ways:

The printer is automatically discovered by the TOSHIBA NDPS Gateway. You add it manually to the NDPS Manager, which resides on the same NetWare file server as the TOSHIBA NDPS Gateway.
2. When an end-user attempts to add a NDPS printer, the client

queries the NDPS Brokers to identify all available NDPS printers.
64
3. The NDPS Broker responds with a list of NDPS Printer

Agents. The user selects a Printer Agent and the TOSHIBA NDPS Gateway downloads the appropriate driver to the users desktop.
4. When the client workstation is ready to print, it sends the

print job to the Printer Agent, which is a virtual printer image created in the NDPS network.
5. The NDPS Manager then passes the print jobs to the

TOSHIBA NDPS Gateway.
6. The TOSHIBA NDPS Gateway issues the printing commands

to the printer. Installing the TOSHIBA NDPS Gateway
Considerations and Limitations The TOSHIBA NDPS Gateway can be installed in servers running NetWare 5.x with service pack 3A (3.0.1) or higher or NetWare 6.x. A self-extracting executable file contains both the TOSHIBA NDPS Gateway and a NetWare Admin Snap-in component that are necessary to support NDPS printing on the equipment. The NDPS Manager can drive several Gateways simultaneously. The TOSHIBA NDPS Gateway does not interfere with other manufacturers Gateways. The TOSHIBA NDPS Gateway supports multiple printers; one printer can also be split between several Gateways to balance the work load. Both NDPS and non-NDPS users can share the same printer. The TOSHIBA NDPS Gateway supports network configurations that are based on both a server and the Windows operating system. Prerequisites Install NDPS in the NetWare servers. NDPS comes with NetWare 5, but it is not installed automatically. The NDPS install program extends the NDS schema for three NDS objects: NDPS Manager NDPS Broker NDPS Printer Agent To load the TOSHIBA NDPS gateway on NW4, besides loading CLIBAUX.NLM, you need to have the Novell new localization conversion tables installed in SYS:\SYSTEM. You can find these files from latest Support pack 8a for NetWare 4.11 or 4.2. After you extract the support pack compressed file, you must copy the UNI*.NLM files and LOCNLM32.NLM to SYS:\SYSTEM directory on the server.
Installing the TOSHIBA NDPS Gateway
1. Insert the Client Utilities CD-ROM into the CD-ROM drive on

the administrative workstation.
2. Copy tndps.exe, the self extracting executable file from the

CD-ROM to the workstation. Double-click the file to launch the InstallShield setup program.
65
3. Follow the Setup Wizards prompt to supply the server volume or Browse to select a mapped drive.
4. Click [Next] to proceed with installation. When the NDPS

Gateway and NetWare snap-in components have been installed, you can configure the equipment as an NDPS object. Setting up the equipment as an NDPS Object
Considerations and Limitations This equipment should be automatically discovered by the TOSHIBA NDPS Gateway. If not, manually create a new NDPS Printer Agent. ( P.67 "Create a Printer Agent")
Prerequisites
1. Load NWADMN32.EXE on the administrator workstation to

launch the NetWare administration program.
2. Determine the Tree or Context under which to install the

NDPS printer agent.
3. Verify that both a NDPS Manager and Broker object exist at

this level. If not, create them.
4. Add drivers to the NDPS Broker. They can then be selected

from the drivers list and associated with the Printer Agent. Add Drivers to the NDPS Broker
1. Launch NWAdmin. 2. Double-click the Broker icon. 3. Click [Resource Management (RMS)]. 4. Click [Add Resources]. 5. Select the applicable system: the Windows 98/Me/2000, Windows NT or Windows XP operating system. Click [Add].
6. Click [Browse] to locate the driver's .inf file on either the distribution CD-ROM or a shared network location.
7. Click [OK].
Now, when you create a Printer Agent, you can associate the drivers by selecting them from the list of drivers managed by the broker.
66
Create a Printer Agent
1. Right-click anywhere within the Parent Level (Tree or Context

under which the NDPS Printer Agent is to be installed) and then choose [Create].
2. From the Class of New Object list box, select NDPS

Printer and click [OK].
The Create NDPS Printer dialog box appears.
3. Enter the NDPS Printer Name, then click [Create].

The Create Printer Agent dialog box appears.
4. Enter the NDPS Manager name or click [Browse] to locate it. 5. Select TOSHIBA NDPS Gateway Configuration in the
Gateway types list, then click [OK].
The Gateway Configuration dialog box appears.
6. Select the NDPS Gateway Printing Mechanism and click

[Next].
The configuration dialog that appears depends on the printing mechanism you choose. A description of the configuration settings for each option follows. When you finish configuring the Printer Agent, proceed to "Select Drivers" on page 68. P.67 "LPR on IP" P.67 "Remote Printer on IPX" P.68 "Queue-Based (NDS Printer Agent)"
LPR on IP
If you select the LPR Gateway configuration option, the Remote-LPR Printer Configuration dialog box opens:
1. Enter the IP Address of the equipment and then click [Finish].
2. To confirm your choice, click [Yes].

When the update is complete, you can proceed to "Select Drivers" on page 68.
Remote Printer on IPX

If you select the Remote Printer on IPX option, the Remote-IPX Printer Configuration dialog box opens:
1. Either type the Advertising Print Server name, or click

[Search] to automatically locate print server information and choose a device name from the drop-down list.
Once you select a server, the remaining fields are populated with the associated data.
67
2. Check the Manual Configuration checkbox to edit the

default data.
3. Click [Finish]. 4. To confirm your choice, click [Yes].

When the update is complete, proceed to "Select Drivers" on page 68.
Queue-Based (NDS Printer Agent)

If you select the Queue-based (NDS Printer Agent) option, the Configure Printer Agent dialog box opens:
1. Either type in the Advertising Print Server name, or click

[Search] to automatically locate print server information and choose a device name from the drop-down list.
Once a server is selected, the remaining fields are populated with the associated data.
2. Check the Manual Configuration checkbox to edit the

default data.
3. Click [Finish]. 4. To confirm your choice, click [Yes].

When the update is complete, proceed to "Select Drivers" on page 68.
Select Drivers
After you create a Printer Agent, configure the options. When the update completes, the Select Printer Drivers dialog box opens:
1. Select the appropriate operating system tab. 2. Select the printer drivers to be automatically downloaded to
users workstations when they select the new Printer Agent.
3. Select all desired drivers and then click [Continue].

A message box opens, listing the selected drivers:
4. Click [OK] if the selections are correct or click [Cancel] to

return to the Select Printer Drivers dialog and modify your selections.
NDPS Printer Agent setup is complete. The new Printer Agent now appears in the list of NDPS objects.
Removing NDPS Components
1. Use the NWADMIN utility to delete all TOSHIBA NDPS printer

and print agents you created.
68
2. Delete the following files using either Windows Explorer or

MS-DOS operating system commands. Check that the files are not in use before deleting them.
SYS:\SYSTEM\TAGATE.NLM SYS:\SYSTEM\TAPAP.NLM SYS:\SYSTEM\TACON.NLM SYS:\SYSTEM\TALIB.NLM SYS:\SYSTEM\TACFG.PD0 SYS:\SYSTEM\NLS\4\TAGATE.MSG SYS:\SYSTEM\NLS\4\TACON.MSG SYS:\SYSTEM\NLS\4\TALIB.MSG SYS:\SYSTEM\NLS\4\TACFG.MSG SYS:\SYSTEM\NLS\4\TAPAP.MSG SYS:\SYSTEM\NLS\4\TACFG.HLP SYS:\SYSTEM\NLS\4\TACON.HLP SYS:\SYSTEM\NLS\4\TALIB.HLP SYS:\PUBLIC\WIN32\TASNAPIN.PC2 SYS:\PUBLIC\WIN32\TACFG.PD2 SYS:\PUBLIC\WIN32\TOSHIBA.INI SYS:\PUBLIC\WIN32\TASNMP.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TARES.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TACFGRES.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\SC2_MSG.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\HLP25632.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\ROBOEX32.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\SC3_MSG.DLL
Setting up the NetWare in iPrint Mode

This equipment also supports the Novell iPrint. Using the iPrint system, you can set up the printer that can be accessed using URL from client computers. The iPrint system is based on the NDPS architecture so that you must have NDPS installed and configured in the NetWare server. Before configuring the NetWare file server in NDPS mode, please confirm followings: The NDPS Broker, NDPS Manager, and NDPS Printer must be created. P.61 "Setting up the NDPS with NetWare Administrator" The Novell iManager must be installed. For more information to install the Novell iManager, please see the documentation for the Novell iManager that is provided by Novell, Inc. In order to set up the iPrint system, the network administrator must do the following: 1. Installing iPrint P.69 "Installing iPrint" 2. Enabling the DNS on the Printer Services Manager P.70 "Enabling DNS on the Printer Services Manager" 3. Enabling iPrint service P.70 "Enabling iPrint Service"
Installing iPrint
1. Click [Novell] in the GUI screen of NetWare and select

[Install].
Network Administration Guide Setting up NetWare Print Server 69
2. Click [Add].
SUPPLEMENT: If the iPrint/NDPS is displayed in the list, iPrint has already been installed during the installation of NetWare. In that case, you do not have to operate the installation for iPrint.
3. Insert the NetWare Operating System CD-ROM into your CDROM drive.
4. Select the PRODUCT.Nl file that is located in the root of the

CD-ROM, and click [OK].
5. Follow the prompts to install iPrint/NDPS.

Enabling DNS on the Printer Services Manager
Before enabling DNS for the Printer Services Manager, you should add the DNS name for the Printer Services Manager to the DNS server. After you add the DNS to the DNS server, follow the steps below to enable the DNS on the Printer Services Manager.
1. At the server console, enter the following syntax.

NDPSM <NDPS Manager Name> /dnsname=<NDPS Manager DNS Name>
Enabling iPrint Service

After enabling DNS on the Printer Services Manager, enable the iPrint Service using the iManager. NOTES: To do this, iManager must be installed on your NetWare server. For information about installing iManager, see the documentation for iManager that is provided by Novell, Inc. You must use a supported browser to access iManager. The supported browsers vary depending on the version of iManager that you installed. For iManager 1.5.2 - Microsoft Internet Explorer 5.5 or later (Recommended) - Netscape 6.2 or later For iManager 2.0.x - Microsoft Internet Explorer 6 SP1 or later (Recommended) - Netscape 7.1 or later - Mozilla 1.4 or later
1. Enter the URL https://<IP address>:2200 in the address bar

of your browser, and click the iManager link for the NetWare server under eDirectory iManager.
2. Enter the user name and password to log in to iManager. 3. Click [iPrint Management] in the Contents Panel and click
[Manage Printer].
4. Select the printer that you created for the equipment.
70
5. Click [Client Support] and click [IPP Support]. 6. Check the Enable IPP Access check box. 7. If you want to secure printing, check the Require Security
check box.
When the Require Security option is enabled, users must be authenticated to eDirectory using the user name and password.
8. Click [Apply] and [OK] to save settings.

The IPPSRVR.NLM is automatically loaded.
71
Setting up DNS and Mail Servers

This section describes how to set up the DNS server and Mail server for the Internet connection. The figure illustrates a general network environment for Internet connection from a local area network.
Internet
Global IP Address
Router
192.168.0.1 192.168.0.2 192.168.0.3 192.168.0.3
192.168.0.4
Router DNS Server Email Server Proxy Server

192.168.1.1
192.168.1.2
192.168.1.3
192.168.1.4
Client
Client
LAN
As shown in the figure above, a local area network usually consists of several segments: one connects to the router directly (and is assigned a Global IP address) and others are for client computers. To enable Internet access from the local area network, the router must be assigned a Global IP Address. In the above figure, the Private IP addresses have been assigned to all devices in the local area network, and the router maps between the Private IP addresses and Global IP Addresses using the NAT, Network Address Translation. This gives clients and servers access to the Internet through the router. Regarding the security, it is preferred to place this equipment in a different segment from the router that connects to the Internet. Also, in order to enable Internet communication from the device in the local area network, the Domain Name Service is used. In the Internet, the DNS server specifies the domain name related to the global IP address of the servers. To recognize the domain names in the Internet, the domain names must be registered in both the DNS server in the Internet, which is managed by the public DNS organization, and the DNS server in the local area network where the remote devices are actually located. To configure the DNS server in your local area network, create following records in the DNS server: DNS zone name (i.e. ifax.com) Host name of the DNS server (i.e. nshost)
72
Network Administration Guide Setting up DNS and Mail Servers
NS record to specify the DNS server in your zone (i.e. nshost.ifax.com)
To send the Internet Fax and Email documents from this equipment, and receiving the Internet Faxes from the Internet, you must configure the DNS server and mail servers properly. Tips for configuring the DNS server and mail servers for this equipment features are described in the following sections: P.73 "Tips of Setting up the DNS and Mail Servers for Email" P.73 "Tips of Setting up the DNS and Mail Servers for Internet Fax" P.74 "Tips of Setting up the DNS and Mail Servers for Offramp Gateway" NOTES: When using DDNS and the IP address is assigned using DHCP, enter 006 DNS Servers and 015 DNS Domain Name in the DHCP Client to register the A record and PTR record of the equipment automatically using DDNS.
When using DDNS, make sure the Allow dynamic updates? option (for Windows 2000 Server) or Nonsecure and Secure option (for Windows Server 2003) is set to Yes for the Forward Lookup Zones and Reversed Lookup Zones.
Tips of Setting up the DNS and Mail Servers for Email

The Email transmission from this equipment works same as sending an Email message from a client computer. To do this, you configure the DNS servers and mail servers. Because the Email is one way transmission forwarding to the Internet, only the SMTP server is required for the transmission. To enable sending a Scan to Email document to the Internet, the DNS server should be configured to enable accessing the Internet using the DNS service.
Tips of Setting up the DNS and Mail Servers for Internet Fax
The Internet Fax transmission enables sending an Internet Fax and receiving an Internet Fax from other Internet Fax devices.
73
Because the Internet Fax transmission is same as the Email transmission, you are ready to use this feature if you have already configured the Email system in your network. In order to configure the Email system, you must have the DNS, SMTP, and POP3 servers. In the DNS server, you must additionally create the MX record of the server that the SMTP server is activated (i.e. mxhost.ifax.com), and the host name of the server to add the host name of the SMTP server (i.e. mxhost). This enables to receive all Emails that are sent to @ifax.com to the SMTP server and stored in the mailboxes. Then this equipment requests to the POP3 server to retrieve new Internet Faxes from the mailbox.
Tips of Setting up the DNS and Mail Servers for Offramp Gateway
When you enable the Offramp Gateway transmission, this equipment must be configured to receive Emails in the SMTP transmission. However this equipment does not have full SMTP server functionality so it cannot retrieve Emails from the Internet by itself. For this equipment to receive Emails in SMTP transmission from the Internet, the Emails must be retrieved by the another SMTP server first and then routed to this equipment. In order to enable the transmission, you must additionally create the MX record of the server that the SMTP server is activated (i.e. mxhost.ifax.com), and the host name of the server to add the host name of the SMTP server (i.e. mxhost). In addition, create the host name of this equipment (i.e. mfp00c67861). Then, you must configure the SMTP server to route Emails, whose domain name is mfp00c67861.ifax.com, to this equipment so that this equipment can receive Emails using the SMTP protocol.
74
Setting up LDAP Authentication Service

When you want to enable the LDAP Authentication, you have to configure the network as described below: Configure DNS Forward and Reverse Lookup Zones. When the LDAP directory service is setup in the Windows server, It is necessary to configure Kerberos. Synchronize the time of the equipment and the LDAP server. Configure LDAP, DNS, and DDNS Sessions on the equipment. Configure Directory Service on the equipment. This section describes how to set up the LDAP environment for a Windows based domain controller environment. This equipment only supports the LDAP environment for a Windows based domain controller environment. When LDAP Authentication fails When the LDAP Authentication fails, please check the followings: When using the Window 2000 Server or Windows Server 2003 for LDAP, make sure to configure the LDAP Authentication for the Kerberos environment. The LDAP Authentication for the Simple BIND environment does not work for Windows Directory Service. Make sure that the date and time of the equipment and the LDAP server is synchronized. Make sure that the Forward and Reverse Lookup Zones are correctly set. Make sure that the Kerberos Principal Name is correctly set. Make sure that the LDAP Service in TopAccess is correctly set. Make sure that the option of DHCP server 015 Domain Name Server is set correclty.
Configuring DNS Forward and Reverse Lookup Zones

For the LDAP Authentication environments: 1. Make sure Active Directory is installed in Windows 2000 Server or Windows Server 2003. 2. Enter the host name, domain name, and IP address of the Active Directory Server and this equipment in the Forward Lookup Zones of the DNS Client.
Network Administration Guide Setting up LDAP Authentication Service
75
The server settings in the example above have the following setup: IP Address: 172.16.16.138 Host Name: w2000s-en1 Domain Name: domino6.ldmj6.local - The MFP settings in the example above have the following setup: IP Address: 172.16.16.177 Host Name: MFP-00000176 Domain Name: domino6.ldmj6.local 3. Enter the IP address and domain name of the equipment in the Reverse Lookup Zones of the DNS Client.
4. It is necessary to enter user name+@+domain name into the User field in the Active Directory as registration of the Kerberos Principal Name. - Run the Active Directory Users and Computers and click the [View] icon and select [Advanced Features].
76
Right-click a user that you want to enable the Kerberos authentication, and select [Name Mappings...]. The [Name Mappings...] command does not displayed if you do not select [Advanced Features] in the [View] icon.
Enter user name+@+domain name in the field. For user name, enter the full name of the selected user.
5. When the IP address is assigned using DHCP, enter 006 DNS Servers and 015 DNS Domain Name in the DHCP Client to register the A record and PTR record of the equipment automatically.
77
6. Make sure that the Dynamic update is enabled from DDNS for the Forward Lookup Zones. - Right-click the domain in the Forward Lookup Zones and select [Properties].
Make sure the Allow dynamic updates? option (for Windows 2000 Server) or Nonsecure and Secure option (for Windows Server 2003) is set to Yes.
7. Make sure that the Dynamic update from DDNS for the Reverse Lookup Zones. - Right-click the domain in the Forward Lookup Zones and select [Properties].
78
Make sure the Allow dynamic updates? option (for Windows 2000 Server) or Nonsecure and Secure option (for Windows Server 2003) is set to Yes.
Configuring the Equipment Using TopAccess

From TopAccess, you must configure the Date & Time, LDAP Session, DNS Session, DDNS Session and others. 1. Set the same time and date as the LDAP Server in the [Administration] -> [Setup] -> [General] page.
2. Set the LDAP Session, DNS Session, and DDNS Session in the [Administration] -> [Setup] -> [Network] page. [LDAP Session] Set to Enable. [DNS Session] Set to Enable and specify the DNS server address. [DDNS Session] Specify the host name and domain name.
3. Configure the following settings as required. - The directory service needs to be registered in the [Administration] -> [Maintenance] -> [Directory Services].
79
When you configure the SMTP authentication to obtain the From Address from the directory service, the correct LDAP attribute for user name must be specified. For example, the attribute of user name is typically cn for Windows 2000 Server and Windows Server 2003, and it is typically uid for the Novell Directory Service.
80
3. Troubleshooting
3.
TROUBLESHOOTING
This section describes the troubleshooting for this equipment. Troubleshooting Overview .............................................................................................................82 Troubleshooting Hardware Errors.................................................................................................91 Troubleshooting Network Errors ...................................................................................................97
81
3. Troubleshooting
Troubleshooting Overview
This chapter is the place to start if you are experiencing difficulties installing or using this equipment. Because the system integrates hardware, network, and software components, errors occur. And variations between network configurations and user setup further complicate the troubleshooting process. The purpose of this chapter is to help you locate the origin of an error if it is not immediately apparent, and then direct you to subsequent chapters for instructions on resolving the issue. Checklists provided in this chapter help you identify the subsystem most likely to be responsible for the error condition. NOTE: Troubleshooting client software and output errors are not described in this manual, the following manuals can assist you in those efforts: - Output Errors: Printing Guide - TopAccessDocMon Error Condition and Messages: Printing Guide - Printer Driver Installation Error Messages: Printing Guide - Printer Driver General Errors: Printing Guide - TopAccess Error Condition: TopAccess Guide - TWAIN Driver and File Downloader Error: e-Filing Guide - N/W-Fax Driver Error: Network Fax Guide - Address Book Viewer Error: Network Fax Guide
Network Connectivity Problems

Problem Description The many variables within a network environment make installing an integrated device challenging. The easiest environment in which to install the controller is over TCP/IP using a DHCP server to dynamically assign and resolve IP addresses between devices. Using default configuration settings also assures an easier implementation. However, you may be required to customize the settings to accommodate your particular environment. Some common network configuration options are shown below, along with the steps required to configure this equipment. If you perform all the steps in the applicable checklist and still cannot print satisfactorily to this equipment, contact your authorized dealer for further assistance. NOTE: You can change network protocol settings using the Touch Panel Display or TopAccess (Administration page).
82
Network Administration Guide Troubleshooting Overview
3. Troubleshooting
SMB/Point&Print Printing in a Windows Operating System Environment:

No 1 2 Check... Are the IP Address properties correctly set? Is the Microsoft Computer Name (Device Name) unique? Is the Workgroup name valid and correctly entered? Is the WINS server address correctly set? Yes Next Step No For Instruction, Go To... Setup the IP address correctly. Setup the device name correctly.
Next Step
3 4
Next Step
Setup the workgroup correctly. Setup the WINS server address correctly, or enter 0.0.0.0 for the WINS server address to disable the WINS service. Setup the WINS server and enable it on this equipment to allow users access from different segment. Refer to following section to troubleshoot the condition. P.97 "Cannot See This Equipment" See the Printing Guide to install proper printer drivers. See the Printing Guide to configure proper port. Refer to following section to troubleshoot the condition. P.98 "Cannot Print To This Equipment"
Next Step
If the client computers are located in different segments, is the WINS service correctly provided? Can you see this equipment in Windows Network Neighborhood? Were the proper printer drivers installed? Is the drivers port name valid? Can you print to this equipment?
Next Step
Next Step
7 8 9
Next Step Next Step
End
83
3. Troubleshooting
Raw TCP or LPR Printing in a Windows Operating System Environment:

No 5 6 7 8 9 Check... Are the IP Address properties correctly set? Is the Raw TCP Printing correctly set? Is the LPR/LPD Printing correctly set? Were the proper printer drivers installed? Is the Raw TCP or LPR port configured with correct IP address? Can you print to this equipment? Yes Next Step Next Step Next Step Next Step No For Instruction, Go To... Setup the IP address correctly. Setup the Raw TCP print service correctly. Setup the LPD print service correctly. See the Printing Guide to install proper printer drivers. See the Printing Guide to configure the proper port. Refer to following section to troubleshoot the condition. P.98 "Cannot Print To This Equipment"
Next Step
10
End
IPP Printing in a Windows Operating System Environment:

No 1 2 3 4 5 6 Check... Are the IP Address properties correctly set? Is the HTTP Server on this equipment enabled? Is the IPP Printing correctly set? Were the proper printer drivers installed? Is the IPP port configured with correct URL? Can you print to this equipment? Yes Next Step Next Step Next Step Next Step Next Step No For Instruction, Go To... Setup the IP address correctly. Enable the HTTP server in the HTTP Network Service. Setup the IPP print service correctly. See the Printing Guide to install proper printer drivers. See the Printing Guide to configure proper port. Refer to following section to troubleshoot the condition. P.98 "Cannot Print To This Equipment"
End
84
3. Troubleshooting
Novell Printing in a NetWare Environment:

No 1 Check... Are the IPX/SPX protocol enabled? Is the correct frame type selected? If applicable, did you successfully set up queuebased printing? Did you configure this equipment for NetWare connection? Did you configure this equipment for Novell print service? Were the proper printer drivers installed? Is the IPP port configured with correct URL? Can you see this equipment in Windows Network Neighborhood? Can you print to this equipment? Yes Next Step No For Instruction, Go To... Setup the IPX/SPX correctly.
Next Step
Setup the NetWare server properly. Setup the NetWare network settings correctly. Setup the Novell print service correctly. See the Printing Guide to install proper printer drivers. See the Printing Guide to configure the proper port. Check that the SMB protocol is enabled in client computers. Refer to following section to troubleshoot the condition. P.98 "Cannot Print To This Equipment"
Next Step
Next Step
5 6 7
Next Step Next Step
Next Step
End
Macintosh Environment:
No 1 2 3 Check... Is AppleTalk enabled on this equipment? Are the IP Address properties correctly set? Is this equipment available in the Chooser when you click the LaserWriter 8 printer icon? Can you access any other network device from the Macintosh computer? Can another Macintosh computer on the network print to this equipment? If so, compare the settings to determine which need to be changed to support printing from this machine. Yes Next Step Next Step No For Instruction, Go To... Enable the AppleTalk. Setup the IP address correctly. Make sure the AppleTalk zone is supported by the Macintosh client. Refer to your Macintosh networking documentation or contact Macintosh technical support. Refer to your Macintosh networking documentation or contact Macintosh technical support. End
Next Step
Next Step
85
3. Troubleshooting
Unix Environment:
No 1 2 3 4 5 Check... Are the IP Address properties correctly set? Is the LPR/LPD Printing correctly set? Did you successfully install the Unix filters? Did you successfully create and set up the print queue? Can you print to this equipment using LPD as root? Yes Next Step Next Step Next Step Next Step No For Instruction, Go To... Setup the IP address correctly. Setup the LPD print service correctly. See the Printing Guide to install Unix filters. See the Printing Guide to configure the print queue. Setup Unix access for this equipment to enable other users to print from the Bourne shell. Refer to your Unix documentation for more information. Try remote ping from another server. If you can reach this equipment from that server, check for conflicts between this equipment and your current network segment. Reload Daemon or restart the system. Contact your service representative.
Next Step
Can you ping this equipment from your computer? Next Step
7 8
Is the LP Daemon functioning? Can you print to this equipment?
Next Step
End
Cannot Discover Device

Problem Description This equipment is discovered automatically using SNMP. When TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer cannot automatically discover this equipment over the network, the most likely cause is limitations of the protocols on the supporting computers. In some cases, you need to add or update network components. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact a authorized dealer for further assistance.
No 1 Check... Is the SNMP enabled on this equipment? Is public is specify for the Read Community? Is private is specify for the Read Write Community? Yes No For Instruction, Go To... Enable the SNMP (MIB) and confirm the Read Community and Read Write Community setting.
Next Step
86
3. Troubleshooting
No 2
Check... Confirm that the protocol suite installed on the client computer has been updated with the latest software for the given operating system. If your network only supports the IPX/SPX protocol, make sure that the most current version of Novell Client software is installed. Print a NIC Configuration page from this equipment. Does this equipment support the same protocol as the network? Change the protocol settings from TopAccess, if necessary, and reboot the equipment for the changes to take effect. Repeat step 2. Was the device discovered? Check the NIC Configuration page. Are the IP Address and subnet mask settings correct? Check the router to make sure it is not filtering out this equipment packets. Is the router processing equipment packets correctly? Can another computer within the same network segment discover this equipment? Check the NIC Configuration page. Is the Unit Serial Number part of the device name? Check link activities on the port being used by this equipment and the integrity of the network cable, hub, or switch that connects this equipment to the network. Replace any network components that you can tell or suspect are faulty.
Yes
No
For Instruction, Go To... See the vendors Web site for information about product updates and technical supports.
Next Step
Configure the proper protocol. Next Step
End
Next Step
Next Step
Setup the TCP/IP settings correctly.
Adjust the router settings. Next Step
Next Step
Refer to following section to troubleshoot the condition. P.82 "Network Connectivity Problems" Contact your service representative.
Next Step
End
87
3. Troubleshooting
Cannot Ping the Device

Problem Description If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact your authorized dealer for further assistance.
No 1 Check... Confirm that the TCP/IP protocol suite is installed on the client computer. Look at the NIC configuration page and confirm the TCP/IP settings are correct. Is the IP Address entered and valid? Are the Gateway and Subnet settings correct? Reboot this equipment. Check the NIC Configuration page that prints out. Are the TCP/IP settings correct? Try to ping this equipment again. Did this equipment respond to the ping? Can you ping this equipment from any other computer within the same network? If not, this equipment might have an IP Address that is out of range or invalid. Can you ping to another computer within the same network? If you have customized the device name, you can check if the NIC is functional by restoring the default settings. When this equipment automatically reboots and a NIC Configuration page prints, does the device name include the NICs Unit Serial Number? Yes Next Step No For Instruction, Go To... The networking section of your operating system documentation. Enter the correct TCP/IP settings. Next Step
Next Step
The settings are not binding, contact your service representative.
End
Next Step
Next Step
Contact your local network specialist for a valid IP address for this equipment.
Next Step
Check the computers protocol settings to make sure the gateway and subnet settings are correct. The NIC is faulty or improperly installed. Contact your service representative.
Next Step
88
3. Troubleshooting
No 8
Check... Check link activities on the port being used by the equipment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment to the network. Replace any network components that you suspect are faulty. Can you ping this equipment now?
Yes
No
For Instruction, Go To... Contact your service representative.
End
Cannot Print From Client

Problem Description After following the instructions in this guide to install and configure your hardware, network, and client software, you are still unable to print from a client computer to this equipment. This problem can arise as the result of a hardware malfunction, a network communication or configuration problem, or incorrect client setup or driver properties. The following checklist will help you identify the source of the errors and direct you to information resolving the issue. If a problem persists after you have followed all of the steps, contact your authorized dealer for further assistance.
No 1 Check... Is the copier functioning normally? Do copy jobs output properly? Check the Device page of TopAccess. Are the options specified for the job supported by the hardware configuration? If not, delete the job, install the required components, and try again. Can you print jobs from other client computers? Yes Next Step No For Instruction, Go To... Check the device status displayed in the Device tab page of TopAccess. Contact your service representative. Next Step
Next Step
Refer to following section to troubleshoot the condition. P.98 "Cannot Print To This Equipment"
At this point, the problem you have identified is most likely related to a client-side error. Refer to the Printing Guide to troubleshoot the error condition.
Network or Touch Panel Display Disabled After LDAP Search

Problem Description After performing the LDAP search, the network or Touch Panel Display will be disabled.
No 1 Check... Is the LDAP server correctly running? Yes Next Step No For Instruction, Go To... Check the LDAP server is correctly running.
89
3. Troubleshooting
No 2
Check... Is the LDAP server setting correctly set?
Yes
No
For Instruction, Go To... Enter the correct LDAP setting. Especially re-enter the correct password carefully because it displays with asterisks.
End
90
3. Troubleshooting
Troubleshooting Hardware Errors

The topics in this chapter cover errors or faults that affect normal copier or controller operation. This includes, but is not limited to, the following conditions: Faulty or improperly installed system board, cables, and connectors. Faulty or malfunctioning copier components, such as standard or optional finishing units, the Auto-Duplexing Unit (ADU), or the Large Capacity Feeder (LCF). Corrupt or outdated system software or copier firmware. NOTE: Resolving copier operation problems falls outside the scope of this guide, but this chapter will assist you in interpreting error messages and then identifying the source of a problem. If you determine that the problem is related to copier operation, refer to the Operators Manual for Basic Function. This chapter also covers how to use the administration utility, TopAccess, to diagnose and resolve hardware-related errors. For more information about resolving error messages displayed on the Touch Panel Display, refer to the Operators Manual for Basic Function or the Touch Panel Display online Help.
Common Errors Startup Page Does Not Print

Problem Description If a startup page does not print when you power on this equipment, even though the print startup page is enabled, there is a hardware error. Contact your authorized dealer for further assistance.
Print Jobs Not Output

Problem Description Most often, this problem is the result of a software error, such as incorrectly set driver property. However, if you cannot output print jobs from any computer, the cause is probably a hardware error. NOTE: Refer to the Printing Guide for more information on resolving output errors caused by incorrect software settings. The following checklist will help you identify the source of the error and direct you to information resolving the issue. If the problem persists after you have followed all of the steps, contact your authorized dealer for further assistance.
No 1 Check... Is printing prohibited from all connected client computers? Is the job visible from TopAccess or other print monitoring utility, such as PCONSOLE or Print Manager? Yes Next Step No For Instruction, Go To... Refer to the following section to troubleshoot the condition. P.82 "Troubleshooting Overview" Refer to the following section to troubleshoot the condition. P.97 "Troubleshooting Network Errors"
Next Step
Network Administration Guide Troubleshooting Hardware Errors
91
3. Troubleshooting
No 3
Check... Are you able to identify the problem from the error message and resolve it?
Yes End
No
For Instruction, Go To... Refer to the Operators Manual for Basic Function to troubleshoot the condition.
Device Status Indicators Copier Maintenance Calls

You can use TopAccess to check if this equipment requires maintenance. The Device Summary window includes a device icon that displays visual Device Status Indicators in the event of a device malfunction. Printer Error 1
The above printer error icon indicates that non-recommended toner is used. For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function. Printer Error 2
The above printer error icon indicates: - You need to remove paper from standard output tray. - You need to remove paper from Job Separator. - You need to remove paper from Finisher tray. - You need to remove staples jammed in the Finisher. For information on resolving the error condition, refer to CLEAR PAPER SYMBOL in Operators Manual for Basic Function. - You need to clear hole punches from Finisher. For information on resolving the error condition, refer to DISPOSING OF THE PUNCHED PAPER BITS (OPTIONAL) in Operators Manual for Basic Function. - Non-recommended toner is being used. For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function. - You need to remove excess staples from the Saddle-stitch Finisher. - You performed saddle stitch printing using mixed paper sizes. - Cannot load paper from the LCF. - Cannot output to inner tray. Cover Open
The Cover Open error icon indicates that you need to close the cover. Drawer Open
The Drawer Open error icon shows which drawer is open: upper, middle, or lower. You must close the specified drawer to resume printing and copying functions.
92 Network Administration Guide Troubleshooting Hardware Errors
3. Troubleshooting
Toner Empty
The color of the Toner Empty icon varies depending on which toner cartridge is empty: - Black Black Toner Empty - Cyan Cyan Toner Empty - Magenta Magenta Toner Empty - Yellow Yellow Toner Empty For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function. Toner Full
The Toner Full error icon indicates you need to replace the toner container. For information on resolving the error condition, refer to REPLACE TONER BAG SYMBOL in Operators Manual for Basic Function. Paper Empty
The Out of Paper error icon shows which drawer is empty: upper, middle, or lower. A paper out condition does not necessarily terminate a print or copy job. If Auto-select options are configured, printing and copying may continue by drawing paper from a different cassette. Refer to the TopAccess online Help for instructions on setting up Auto-Select mode. For information on resolving the error condition, refer to ADD PAPER SYMBOL in Operators Manual for Basic Function. Paper Jam
The Device Status icon varies depending on where a paper jam occurred in the copier. This graphic illustrates the possible locations. For information on resolving the error condition, refer to CLEAR PAPER SYMBOL in Operators Manual for Basic Function. Staple Empty
The Add Staples error icon indicates you need to add staples to the finisher. For information on resolving the error condition, refer to ADDING STAPLES (OPTIONAL) in Operators Manual for Basic Function. Serviceman Calls
The Service Call error icon indicates that a call for service is needed. Contact your service representative.
93
3. Troubleshooting
TopAccess Error Messages Message Log

NOTE: The error messages displayed in the Touch Panel Display are described in the Operators Manual for Basic Function.
TopAccess Message Front Cover Open - Please Close Cover. Main Feeding Cover Open - Please Close Cover. Transfer Cover Open - Please Close Cover. Large Capacity Feeder Cover Open - Please Close Cover. Drawer Open - Please Close Cover. Auto Duplex Unit Cover Open - Please Close Cover. Relay Unit Cover Open - Please Close Cover. Finisher Joint Cover Open - Please Close Cover. Staple Door Open - Please Close Cover. Lower Tray Transport Cover Open - Please Close Cover. Lower Tray Delivery Cover Open - Please Close Cover. Lower Tray Front Cover Open - Please Close Cover. Punch Unit Front Cover Open - Please Close Cover. Hole Punch Unit Open - Please Close Cover. Paper Jam in Auto Duplexer Unit - Please Clear Paper Path Paper Jam in Printer - Please Clear Paper Path Paper Ejection Jam - Please Clear Paper Path Paper Insertion Jam - Please Clear Paper Path Staple Jam in Finisher - Please Clear Staple
Corrective Action Close the Front Cover. Close the Main Feeding Cover. Close the Transfer Cover. Close the Large Capacity Feeder Cover. Close the drawer. Close the Duplex Unit Cover. Close the Relay Unit Cover. Close the Finisher Joint Cover. Close the Staple Door. Close the Lower Tray Transport Cover. Close the Lower Tray Delivery Cover. Close the Lower Tray Front Cover. Close the Punch Unit Front Cover. Close the Hole Punch Unit. Refer to HELP on the Touch Panel Display to remove jammed paper. Refer to HELP on the Touch Panel Display to remove jammed paper. Refer to HELP on the Touch Panel Display to remove jammed paper. Refer to HELP on the Touch Panel Display to remove jammed paper. Remove jammed staples from the Finisher. Refer to the Operators Manual for Basic Function for instruction.
94
3. Troubleshooting
TopAccess Message Staple Jam in Lower Tray of Finisher - Please Clear Staple Hole Punch Jam in Finisher - Please Clear Hole Punch Used Toner Container Full - Please Replace.
Corrective Action Remove jammed staples from the Saddlestitch Finisher. Refer to the Operators Manual for Basic Function for instruction. Clear hole punches from the Finisher. Refer to the Operators Manual for Basic Function for instruction. Replace the toner container. Refer to the Operators Manual for Basic Function for instruction. Check and adjust the toner bottle. Replace the black toner. Refer to the Operators Manual for Basic Function for instruction. Replace the cyan toner. Refer to the User Functions Guide for instruction. Replace the magenta toner. Refer to the User Functions Guide for instruction. Replace the yellow toner. Refer to the User Functions Guide for instruction. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative. Contact your service representative. Expired documents are deleted automatically from the SCAN folder in the SHARE_FILE folder. Expired documents are deleted automatically from the TXFAX folder in the SHARE_FILE folder. Expired documents are deleted automatically from the RXFAX folder in the SHARE_FILE folder.
Toner Not Recognized - Please Check Toner. Black Toner Empty - Please Refill.
Cyan Toner Empty - Please Refill. Magenta Toner Empty - Please Refill. Yellow Toner Empty - Please Refill. Auto Document Feeder Error - Please Contact Service Technician. Alignment Error in Auto Document Feeder Please Contact Service Technician. Motor Error in Auto Document Feeder Please Contact Service Technician. I/F Error in Auto Document Feeder - Please Contact Service Technician. Fatal Error - Please Contact Service Technician. Main Motor Error - Please Contact Service Technician. Printer Output Error - Please Contact Service Technician. Printer Input Error - Please Contact Service Technician. Expired scan documents deleted from share folder. Expired Sent Fax documents deleted from share folder. Expired Received Fax documents deleted from share folder.
95
3. Troubleshooting
TopAccess Message Scanned documents in shared folder deleted upon users request. Sent Fax documents in shared folder deleted upon users request. Received Fax documents in shared folder deleted upon users request. Failed to delete file. Failed to acquire resource. Document(s) expire(s) in a few days. Hard Disk space for Electronic Filing nearly full. Power failure occurred during e-Filing restoring. SMTP Destination Error has been detected in the received mail. This mail was deleted.
Corrective Action Documents in the SCAN folder have been deleted by a users Documents in the TXFAX folder have been deleted by a user. Documents in the RXFAX folder have been deleted by a user. The file cannot be deleted from the shared folder. The file cannot be acquired from the shared folder. There are documents to be deleted in a few days in e-Filing. The hard disk has a few disk space available. Delete unnecessary documents to maintain the hard disk space. The document could not be stored in e-Filing because of the power failure. This equipment cannot received the Email that does not contain the senders Email address. Ask the sender to send the Email again with entering the senders Email address. This equipment cannot perform the Offramp transmission to more than 40 destinations. Ask the sender to send the Offramp document separately for every 40 destinations. This equipment cannot perform the Offramp transmission without the optional Fax unit. Make sure the POP3 server is properly running. Make sure correct IP address of the POP3 server is assigned. Make sure that the network cable is correctly connected. Make sure the POP3 server is properly running. Make sure the correct login name and password is specified. Turn OFF then ON the power and confirm if the equipment can receive the Internet Fax. If the Internet Fax document cannot be received, confirm that any files other than TIFF and text files are attached in the Internet Fax.
OffRamp Destination limitation Error has been detected in the received mail.
Fax Board Error has been occurred in the received mail. POP3 Connection Error has been occurred in the received mail. POP3 Connection Timeout Error has been occurred in the received mail. POP3 Login Error has been occurred in the received mail. File I/O Error has been occurred in this mail. The mail could not be received until File I/O is recovered.
96
3. Troubleshooting
Troubleshooting Network Errors

If you cannot print to this equipment from a network-connected computer, and you have ruled out both faulty and malfunctioning hardware and incorrectly installed or configured software as the cause, the problem is most likely to be network related. This chapter describes the most common network configuration problems and provides steps to resolving them. If the problem persists after you have followed all of the steps, contact TOSHIBAs authorized dealer for further assistance.
Cannot See This Equipment

Problem Description After configuring this equipment, you cannot see it on the network. This could be the result of configuration conflicts within this equipment, but is more likely to be caused by network configuration errors. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact TOSHIBAs authorized dealer for further assistance.
No 1 Check... Did a startup page print out? If not, wait until the communication comes online. Examine the protocol settings that print out on the startup page. Are they correct? Print out a configuration page. Make sure there are not any discrepancies or inconsistencies between the current network settings and your network environment. Change the network settings, if necessary. Use the Find Computer utility from your Windows computer to locate this equipment by its device name. Can you find this equipment? Can you locate other computers that are in the same network as this equipment? Check link LED activity on the hub and/or NIC of this equipment and the client machine. Do the hardware components appear to be functioning properly? Yes No For Instruction, Go To... Setup the proper protocols. Next Step
Setup the proper protocol if required. Once you find this equipment, configure the port that it is mapped correctly to the device. Next Step
Next Step
Check the network settings on the client computer to make sure they are compatible with the network settings on this equipment. Contact your TOSHIBA service representative.
Next Step
Network Administration Guide Troubleshooting Network Errors
97
3. Troubleshooting
No 5
Check... Make sure that the device name for this equipment is unique and verify that the WINS and/or DNS server database are not causing potential naming conflicts with the network settings on this equipment. If necessary, change the network settings on this equipment. After the communication comes back online, can you see this equipment in the network? If the network environment is using complex subnet or supernet structures, is the IP address used by this equipment within the network structures range of valid addresses?
Yes
No
For Instruction, Go To... Setup the NetBIOS name of the device correctly.
End
Next Step
Please contact your local network support specialist for further assistance. End
Cannot Print To This Equipment

Problem Description You are unable to print to this equipment. Before troubleshooting the network problems, please see the following section to narrow the problem down to a network-related issue. P.89 "Cannot Print From Client" For example, network printing services have not been set up correctly, or this equipment has not been properly configured to operate in your network environment. The following checklist will help you identify the source of the error and direct you to information resolving the issue. If the problem persists after you have followed all of the steps, contact TOSHIBAs authorized dealer for further assistance.
No 1 Check... Have you set the protocol settings so they are compatible with your network and client protocol settings? Have you set up the appropriate type(s) of print services should be supported? If you are using Novell print services, did you set up the Novell side of network printing, such as creating print servers and attaching the print queue? If you set up Novell print services, can you see the print job using PCONSOLE or NWAdmin? Yes Next Step No For Instruction, Go To... Setup the proper protocol.
Next Step
Check the settings required for your printing environment. Setup the NetWare server.
Next Step
Next Step
Refer to your Novell PCONSOLE or NWAdmin user documentation for help with using these utilities.
98
3. Troubleshooting
No 5
Check... Have you checked the gateway and subnet settings to make sure this equipment is part of the same network Gateway as the client from which you are trying to print? Are other services and communications performed over the network behaving in the normal and expected manner?
Yes
No
For Instruction, Go To... Setup the TCP/IP correctly.
Next Step
End
Refer to your network documentation or use a network diagnostic utility to research a network problem.
99
3. Troubleshooting
100
4. Appendix
4.
APPENDIX
This section shows the default settings of this equipment. Default Setting List .......................................................................................................................102
101
4. Appendix
Default Setting List

This chapter describes the default settings of this equipment.
Default Settings for General Setting Device Information

Department Code .................................................. OFF Department Code Enforcement............................. OFF Network path or queue name ................................ print Location................................................................. Undefined Contact Information ............................................... Undefined Service Phone Number ......................................... Undefined Administrative Message ........................................ Undefined Administrators Password...................................... Undefined
Energy Save
Auto Clear ............................................................. 45 seconds Auto Power Save................................................... 15 minutes Auto Power Off ...................................................... 60 minutes
Time Stamp
Year/Date/Time...................................................... Defined appropriately Time Zone ............................................................. Defined appropriately Date Format .......................................................... MM/DD/YY Daylight Mode ....................................................... OFF
Web General Setting

Web Language ...................................................... English Session Timer........................................................ 5 minutes
Default Settings for Network Setting TCP/IP

Address Mode ....................................................... Dynamic IP Address............................................................. Undefined Subnet Mask ......................................................... Undefined Default Gateway.................................................... Undefined IP Filtering Start Address Filter 1 .............................................................. 0.0.0.0 Filter 2 .............................................................. 0.0.0.0 Filter 3 .............................................................. 0.0.0.0 Filter 4 .............................................................. 0.0.0.0 Filter 5 .............................................................. 0.0.0.0 Filter 6 .............................................................. 0.0.0.0 Filter 7 .............................................................. 0.0.0.0 Filter 8 .............................................................. 0.0.0.0 Filter 9 .............................................................. 0.0.0.0
102
End Address 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0
Network Administration Guide Default Setting List
4. Appendix
Filter 10 ............................................................ 0.0.0.0
0.0.0.0
IPX/SPX
Enable IPX/SPX .................................................... Enable Frame Type ........................................................... Auto Sense Actual Frame ......................................................... Undefined
AppleTalk
Enable AppleTalk................................................... Enable Device Name ......................................................... MFP_[NIC Serial Number] Desired Zone......................................................... *
Rendezvous
Enable Rendezvous .............................................. Enable Link-Local Host Name ........................................... MFP_[NIC Serial Number] Service Name........................................................ TOSHIBA e-STUDIO281c-[serial] TOSHIBA e-STUDIO351c-[serial] TOSHIBA e-STUDIO451c-[serial]
LDAP Session
Enable LDAP......................................................... Enable
DNS Session
Enable DNS........................................................... Enable Primary DNS Server Address................................ 0.0.0.0 Secondary DNS Server Address ........................... 0.0.0.0
DDNS Session
Enable DDNS ........................................................ Enable Host Name ............................................................ MFP-[NIC Serial Number] Domain Name ....................................................... Undefined
SMB Session
SMB Protocol ........................................................ Enable NetBIOS Name...................................................... MFP-[NIC Serial Number] Work Group ........................................................... workgroup Primary WINS Server ............................................ Undefined Secondary WINS Server ....................................... Undefined
NetWare Session
Enable Bindery ...................................................... Enable Enable NDS........................................................... Enable Context .................................................................. Undefined
Network Administration Guide Default Setting List 103
4. Appendix
Tree ....................................................................... Undefined Search root ............................................................ Undefined
HTTP Network Service

Enable HTTP Server ............................................. Enable Enable SSL ........................................................... Enable Primary Port Number............................................. 80 Secondary Port Number ........................................ 8080 SSL Port Number .................................................. 10443
SMTP Client
Enable SMTP Client .............................................. Enable SMTP Server Address........................................... Undefined POP Before SMTP ................................................ Disable Authentication........................................................ Disable Login Name ........................................................... Undefined Password............................................................... Undefined Maximum Email / Internet Fax Size....................... 30MB Port Number .......................................................... 25
SMTP Server
Enable SMTP Server............................................. Enable Port Number .......................................................... 25 Email Address ....................................................... Undefined Enable OffRamp Gateway..................................... Disable OffRamp Security .................................................. Enable OffRamp Print........................................................ Enable
POP3 Network Service

Enable POP3 Client .............................................. Enable POP3 Server Address ........................................... Undefined Type POP3 Login .................................................. Auto Account Name....................................................... Undefined Password............................................................... Undefined Scan Rate.............................................................. 5 minutes Port Number .......................................................... 110
FTP Client
Default Port Number.............................................. 21
FTP Server
Enable FTP Server................................................ Enable Default Port Number.............................................. 21
104
4. Appendix
SNMP Network Service

Enable SNMP........................................................ Enable Read Community................................................... public Read Write Community ......................................... private Enable Authentication Trap ................................... Enable Enable Alerts Trap................................................. Enable IP Trap Address1................................................... 0.0.0.0 IP Trap Address2................................................... 0.0.0.0 IP Trap Address3................................................... 0.0.0.0 IP Trap Address4................................................... 0.0.0.0 IP Trap Address5................................................... 0.0.0.0 IP Trap Address6................................................... 0.0.0.0 IP Trap Address7................................................... 0.0.0.0 IP Trap Address8................................................... 0.0.0.0 IP Trap Address9................................................... 0.0.0.0 IP Trap Address10................................................. 0.0.0.0 IP Trap Community................................................ public IPX Trap Address .................................................. Undefined
Security Service
Certificate .............................................................. Not Installed
Default Settings for Copier Setting

Color Mode............................................................ Black Original Mode for Color ......................................... Text/Photo Original Mode for Black ......................................... Text/Photo Exposure for Color ................................................ Manual Exposure for Black ................................................ Auto Bypass Feed.......................................................... Plain BOOK > 2 .............................................................. Open from left Magazine Sort ....................................................... Open from left 2in1/4in1................................................................ Write Laterally Maximum Copies................................................... 999 Auto 2-sided Mode ................................................ OFF Sorter Mode Priority .............................................. No-Sort
Default Settings for Fax Setting (Optional)

Terminal ID Number .............................................. Undefined Fax Number........................................................... Undefined Line2 Number*NOTE ............................................... Undefined Monitor Volume ..................................................... 4 (Max. 7) Completion Volume ............................................... 4 (Max. 7) Reception Mode .................................................... Auto Dial Type ............................................................... DP Dial Type (Line2)*NOTE .......................................... DP Line-2 Mode*NOTE ................................................. Tx/Rx Resolution ............................................................. Standard Original Mode ........................................................ Text/Photo Exposure ............................................................... Auto TTI ......................................................................... ON
4. Appendix
RTI......................................................................... OFF ECM ...................................................................... ON Discard .................................................................. ON Reduction .............................................................. OFF Duplex Print........................................................... OFF Rotate Sort ............................................................ OFF Recovery Transmit ................................................ OFF Journal Auto Print.................................................. ON Memory Transmission Report ............................... ON ERROR (Print 1st Page Image) Multi Transmission Report..................................... ON ERROR (Print 1st Page Image) Polling Report........................................................ ON ERROR Relay Station Report ............................................. ON ERROR (Print 1st Page Image) NOTE: Line2 Number, Dial Type (Line2), and Line-2 Mode is available only when optional Line2 board is installed on the Fax unit.
Default Settings for Save as file Setting

Local Storage Path ................................................ FILE_SHARE Storage Maintenance ............................................ Delete documents after 30 days Destination ............................................................ Do not allow any network folder to be used as a destination Remote 1............................................................... Disabled Remote 2............................................................... Disabled N/W-Fax Destination ............................................. Do not allow any network folder to be used as a destination N/W-Fax Folder ..................................................... Disabled
Default Settings for Email Setting

From Address ........................................................ Undefined From Name ........................................................... Undefined File Format ............................................................ PDF Fragment Message Size ....................................... No Fragmentation Default Body Strings.............................................. Undefined
Default Settings for Internet Fax Setting

From Address ........................................................ Undefined From Name ........................................................... Undefined Fragment Page Size.............................................. No Fragmentation Default Body Strings.............................................. Undefined Body Strings Transmission .................................... Enable
Default Settings for Printer Setting General Setting

Number of days to save Private, Proof and Invalid Job............................................. 14 days LT<-->A4/LD<-->A3 ............................................... Disable Print Startup Page ................................................. Disable
106
4. Appendix
Default Raw Job Setting

Raw Jobs - Duplex Printing ................................... Disable Raw Jobs - Default Paper Size ............................. A4/Letter Raw Jobs - Default Paper Type............................. Plain Raw Jobs - Default Orientation.............................. Portrait Raw Jobs - Default Stapling .................................. OFF Raw Jobs - Default Output Tray ............................ Inner Tray PCL Form Line ...................................................... 12.0 PCL Font Pitch ...................................................... 10.0 PCL Font Point Size .............................................. 12.0 PCL Font Number ................................................. 0 PCL Line Termination ............................................ Auto Symbol set............................................................. Roman-8 Paper Source ........................................................ Auto
Raw Job Setting

Raw Job Setting .................................................... Disable
Default Settings for Print Service Raw TCP Print

Enable Raw TCP................................................... Enable Port Number .......................................................... 9100 Enable Raw bi-directional...................................... Enable
LPD Print
Enable LPD ........................................................... Enable Port Number .......................................................... 515 Banners ................................................................. OFF
IPP Print
Enable IPP ............................................................ Enable Port80 Enable........................................................ Enable Port Number .......................................................... 631 URL ....................................................................... http://<IP address>:631/Print Administrators Name ............................................ admin Administrators Password...................................... 123456 Authentication........................................................ Disable User Name ............................................................ user Password............................................................... password Enable SSL ........................................................... Disable SSL Port Number .................................................. 443
FTP Print
Enable FTP Printing .............................................. Enable Port Number .......................................................... 21
4. Appendix
Print User Name.................................................... Print Print Password ...................................................... Undefined
NetWare Print
Login Name ........................................................... MFP_[NIC Serial Number] Password............................................................... Undefined Print Queue Scan Rate ......................................... 5 seconds
Email Print
Enable Print Header .............................................. Disable Enable Print Message Body .................................. Enable Maximum Email Body Print ................................... 5 Enable Print Email Error ........................................ Enable Enable Email Error Forward .................................. Disable Email Error Transfer Address ................................ Undefined Enable Partial Email .............................................. Enable Partial wait time ..................................................... 24 hours MDN Reply ............................................................ Disable
108
INDEX
INDEX
INDEX
109
INDEX
D
DNS Server Email ...................................................... 73 Internet Fax ............................................. 73 Offramp Gateway ..................................... 74 Overview ................................................ 72
S
Setup Flow AppleTalk Printing ....................................24 e-Filing Features ......................................46 e-Filing Web Utility ...................................46 Email Printing ..........................................31 Fax Features ...........................................36 File Downloader .......................................47 FTP Printing ............................................30 Internet Fax .............................................39 IPP Printing .............................................19 IPP Printing (Macintosh) ............................26 IPP Printing (Unix) ....................................29 LPR Printing ............................................16 LPR Printing (Macintosh) ..........................25 LPR Printing (Unix) ...................................28 Macintosh Printing ....................................24 Network-Fax ............................................36 Novell iPrint .............................................22 Novell Printing ..........................................21 Offramp Gateway .....................................43 Onramp Gateway .....................................40 Printing Features ......................................15 Raw TCP Printing .....................................16 Save as file ..............................................33 Scan to Email ..........................................34 Scanning Features ...................................33 SMB Printing ............................................17 TWAIN Driver ..........................................47 Unix Printing ............................................28 Windows Print Server ...............................20 Windows Printing .....................................15 Shared Printers ...........................................55
K
Kerberos .................................................... 75 LDAP Authentication .............................49, 75
M
Mail Server Email ...................................................... 73 Internet Fax ............................................. 73 Offramp Gateway ..................................... 74 Overview ................................................ 72 MFP Local Authentication ............................ 50
N
NetWare in Bindery Mode ............................ 57 NetWare in iPrint Mode ................................ 69 NetWare in NDPS Mode .............................. 60 NetWare in NDS Mode ................................ 59 Network Configuration AppleTalk ................................................ 13 Internet ................................................... 14 IPX/SPX ................................................. 13 Overview ................................................ 12 TCP/IP .................................................... 13 NTLM Authentication ................................... 49
O
Offramp Gateway ........................................ 43 Onramp Gateway ........................................ 40
W
Windows Print Server ..................................55
110
INDEX
INDEX
INDEX
111
INDEX
112
INDEX
FC-281C/351C/451C OEM05005600
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS Network Administration Guide
2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN
2005 TOSHIBA TEC CORPORATION All rights reserved
R05022084700-TTEC 2005-06

Toshiba Estudio 451C - Network Admin Guide

Diunggah oleh

Informasi Dokumen

Deskripsi Asli:

Judul Asli

Hak Cipta

Format Tersedia

Bagikan dokumen Ini

Bagikan atau Tanam Dokumen

Opsi Berbagi

Apakah menurut Anda dokumen ini bermanfaat?

Apakah konten ini tidak pantas?

Hak Cipta:

Format Tersedia

Toshiba Estudio 451C - Network Admin Guide

Diunggah oleh

Hak Cipta:

Format Tersedia

MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS

Network Administration Guide

SOFTWARE LICENSE AGREEMENT

Network Administration Guide SOFTWARE LICENSE AGREEMENT

Network Administration Guide SOFTWARE LICENSE AGREEMENT

TRADEMARKS AND COPYRIGHT

Network Administration Guide TRADEMARKS AND COPYRIGHT

About This Guide

About Other Manuals

Network Administration Guide Preface

Network Administration Guide Preface

1. Easy Setup Flow ..........................................................................................11

2. Setting up Network Server..........................................................................53

Network Administration Guide Table of Contents

Network Administration Guide Table of Contents

1. Easy Setup Flow

EASY SETUP FLOW

Network Administration Guide

1. Easy Setup Flow

Overview for Network Configuration

Parallel or USB Connection

Network Administration Guide Overview for Network Configuration

1. Easy Setup Flow

Connecting to the Local Area Network over TCP/IP

Connecting to the Local Area Network over IPX/SPX

Connecting to the Local Area Network over AppleTalk network

Network Administration Guide Overview for Network Configuration

1. Easy Setup Flow

Connecting to the Internet

Network Administration Guide Overview for Network Configuration

1. Easy Setup Flow

Setup Flow for Printing Features

Setup Flow for Windows Printing

Network Administration Guide Setup Flow for Printing Features

1. Easy Setup Flow

Setup Flow for Raw TCP or LPR Printing

Setting up the Raw TCP or LPR printer connection

Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003

1. Setting up the TCP/IP and the HTTP Network Service to

2. Setting up the Raw TCP if required.

3. Setting up the LPD Print Service.

Network Administration Guide Setup Flow for Printing Features

1. Easy Setup Flow

4. Advise users to install the Client Software for Raw TCP or

Setup Flow for SMB Printing

Setting up SMB Printer Connection

Network Administration Guide Setup Flow for Printing Features

1. Easy Setup Flow

1. Setting up the TCP/IP and the HTTP Network Service to

2. Setting up the SMB Session.

3. Advise users to install the Client Software for SMB printing.

Network Administration Guide Setup Flow for Printing Features

1. Easy Setup Flow

Setup Flow for IPP Printing

1. Setting up the TCP/IP and the HTTP Network Service to

2. Setting up the DNS Session to be available the services that

3. Setting up the DDNS Session if required.

Network Administration Guide Setup Flow for Printing Features

1. Easy Setup Flow

4. Setting up the IPP Print Service.

5. Advise users to install the Client Software for IPP printing.

Setup Flow for Printing via Windows Print Server