Rating:
Comment:
Gut-level reaction:
1. A man wearing a skirt. _____
Gut-level reaction:
2. Eating meals without utensils. _____
Gut-level reaction:
3. A family taking a communal bath. _____
Gut-level reaction:
4. Haggling over the price of a T-shirt in a department store. _____
Gut-level reaction:
5. Slurping your soup loudly in a restaurant. _____
Gut-level reaction:
6. Sticking out your tongue to say, “Hello.” _____
Gut-level reaction:
7. Giving a nice, tasteful clock as a housewarming gift. _____
Gut-level reaction:
8. Bringing an item with a company logo as a nice _____
souvenir for your host.
Gut-level reaction:
9. I greet you by saying, “I salute the godlike qualities _____
within you.”
Gut-level reaction:
10. Seeing someone walking while eating at the same time. _____
Source: Adapted from Ron Lustig & Jolene Koester (2003). Intercultural
Competence (4th ed). Boston: Allyn & Bacon.
Coming to the house for a barbeque, Sophia’s family bombarded Lee with
kisses and hugs from everyone, including five uncles. Lee was very taken
aback by these gestures and appeared rude when he did not return the kisses
and hugs. Instead, he stood awkwardly, like a bump on a log, and did not
move the entire night. Sophia was surprised by his reaction. She warned him
about her affectionate family but his behavior was making her look bad,
especially when her sister, mother, and brother asked if there was something
“wrong” with Lee.
The following week, Lee invited Sophia over to his house to meet his
parents. Upon arrival, Sophia started to kiss his mother on the cheek when
Lee pulled her back and bowed to his mom. His parents did not offer a
handshake at all. They smiled very slightly to Sophia and asked her if she
wanted some tea. She said, "no," since she had just finished sipping her Diet
Coke. Lee's parents excused themselves and went back to their bedroom.
Sophia was visibly upset by this “cold” reaction. What happened in this
critical incident?
1. A man wearing a skirt is “normal” in Sri Lanka and Scotland.
2. Eating meals without utensils is “normal” in the Philippines and
Morocco (and in the U.S. for millions fast-food customers!)
3. A family taking a communal bath is “normal” in Japan.
4. Haggling over the price of a T-shirt in a department store is
“normal” in Iran and China, among other cultures.
5. Slurping your soup loudly in a restaurant is “normal” in Korea and
China.
6. Sticking out your tongue to say, “Hello,” is a “normal” traditional
greeting in Tibet.
7. Giving a clock as a housewarming gift is “normal” in many
cultures, but definitely not normal in China, where giving a
clock would have the connotation of death!
8. Bringing an item with a company logo as a nice souvenir for your
host is “normal” in many cultures, but not normal in France.
9. Greeting someone by saying, “I salute the godlike qualities within
you,” is “normal” in Nepal and India.
10. Walking while eating food is “normal” in the U.S., but not normal
in many cultures such as Sweden and Japan, where it would make them
feel uncomfortable--meals are eaten sitting down, not “on the run.”
NAME: ___________________________________
1. Using the concepts in Unit 5, how would you explain Lee’s awkward
reaction in Sophia's house?
4. If you have done some overseas or cross-country travel, do you have any
interesting nonverbal stories to share with a classmate? Think of an example
in which nonverbal gestures actually helped you in your travel. Think of
another example in which nonverbal behaviors actually created intercultural
misunderstandings.
Let’s apply some concepts from Unit 5 to the scenario: