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INTERNSHIP PROJECT REPORT

AN ORGANISATION STUDY AT

HINDUSTAN UNILEVER LIMITED TIRUPATI


SUBMITTED TO BANGALORE UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE DEGREE OF

MASTERS OF BUSINESS ADMINSTRATION SUBMITTED BY DESU.N.NITHIN REG NO: 101GCMA034

INTERNAL GUIDE Mr. N.SURESH ASST. PROFESSOR

EXTERNAL GUIDE Mr. KONETI SUBRAMANYAM FSCE

RASHTREEYA SIKSHANA SAMITHI TRUST R.V.INSTITUTE OF MANAGEMENT CA 17, 36th Cross, 26th Main, 4th T Block, Jayanagar, Bangalore- 560041. (2011-2012)

DECLARATION
I hereby declare that the internship report titled An organisation study at Hindustan

Unilever Limited submitted in partial fulfilment of the requirement for the award of the degree of Master of Business Administration is my original work under the guidance and supervision of Mr. N. Suresh, Assistant Professor, RV Institute of Management, Bangalore. This internship project report has not been submitted to any other university for the award of any other degree or diploma or any other similar titles.

Date: Place: Bangalore

DESU.N.NITHIN Reg No: 101GCMA034

COLLEGE CERTIFICATE This is to certify that DESU.N.NITHIN bearing Register Number 101GCMA034, student of III semester MBA Programme, had undertaken an internship study on the topic An

organisation study at Hindustan Unilever Limited under the guidance of Mr. N. Suresh, Assistant Professor, R V Institute of Management, Bangalore. The report submitted in partial fulfilment of the requirements for the award of the degree of Master of Business Administration

This internship report has not been submitted to any other institution for the award of any degree or diploma of any other universities.

Dr. T. V Raju Director RVIM

RASHTREEYA SIKSHANA SAMITHI TRUST

R .V. INSTITUTE OF MANAGEMENT


(Affiliated to Bangalore University, Recognized by Government of Karnataka, Approved by AICTE, New Delhi)

GUIDE CERTIFICATE

This is to certify that Desu.N.Nithin bearing Register Number 101GCMA008, student of III semester MBA Programme has satisfactorily completed the internship report under my guidance and supervision. This internship report has not been submitted to any other institution for the award of any degree or diploma of any other universities.

Place: Bangalore Date:

Mr. N. Suresh Internal guide RVIM

ACKNOWLEDGEMENT On the successful completion of this Internship program, I would like to express my sincere gratitude to all those who were involved directly and indirectly with this project. I am thankful to our Dr. T.V. Raju, Director of R.V. Institute of Management Bangalore, Who has a source of inspiration all along our management career. I express my sincere gratitude to my beloved guide Assistant Professor, Mr. N. Suresh, of General Department, without whom this project would have been impossible. I heartily thanks for his constant encouragement, guidance and suggestions in my aspect of this project. I wish to express my gratitude to my parents and all the family members who helped and provided me all the necessary facilities which are needed for this project. I want to thank all my lecturers, lab coordinators, my friends who have helped me in doing the project. Also I would like to thank HUL and my external guide for valuable guidance and all the other employees who assisted me caring out the project with their encouragement, suggestion and guidance.

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Chapter Name Industry Profile 1.1 Introduction to FMCG Industry 1.2 Industry Classification 1.3 What is FMCG? 1.4 Top 20 companies in FMCG 1.5 Outlook 1.6 Scope 1.7 Growth Prospects 1.8 Availability materials of Raw

Page Number 1-6

1.9 FMCG during recession 1.10 Industry Volume 2 Organisation Profile Product Profile 2.1 Company History 2.2 Mission Statement 2.3 Vision 2.4 Values 2.5 Product Profile 2.6 Competitor Analysis 2.7 Policies 2.8 Performance Organisation 2.9 Ratio Analysis 2.10 Company Structure of the and 7-37

2.11 Board Of Directors 2.12 Management Committee 2.13 Organisation Structure 2.14Awards Achievements 2.15 Future Plan 3 Departmental Study 3.1 HR Department 3.2 Finance Department 3.3 Sales Department 3.4 Marketing Department 3.5 Systems Department 3.6 Logistics Department 3.7 Customer Department 4 SWOT Analysis 4.1 Strengths 4.2 Weakness 4.3 Opportunities 4.4 Threats Findings, Suggestions and Conclusion 5.1 Findings 5.2 Suggestions 5.3 Conclusion Bibliography Care 62-65 38-61 And

66-68

List of Tables Serial Number 1 2 3 4 5 6 7 8 9 Contents Competitors Profits Net Sales Trend Analysis Category wise sales Current Ratio Quick Ratio Networking Capital Board Of Directors Management Committee Page Number 24 27 27 28 31 31 32 33 33

List of Figures: Serial Number 1 2 3 4 5 6 7 Serial Number 8 9 Finance Department Contents Product Profile HUL 1 Foods HUL 2 Company Structure Organization Structure HR Department Contents Page Number 11 18 19 20 32 35 39 Page Number 40 44

10 11 12 13 14

Sales Department Of HUL Marketing Department Systems Department Distribution Network Customer Care Department

48 53 56 60 61

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