A. Perceptual Expectations
Achieving good cross-cultural relations is hampered by people's predisposition
to discriminate. They do so as a perceptual shortcut, much like stereotyping.
Yet we have to overcome this form of discrimination to enhance cross-cultural
relations.
B. Ethnocentrism
A key barrier to good cross-cultural relations is ethnocentrism, the
assumption that the ways of one's culture are the best ways of doing things.
Many cultures consider themselves to be at the center of the world. One
consequence of ethnocentrism is that people from one culture prefer people
from cultures similar to themselves (with several key exceptions).
C. Stereotypes in Intergroup Relations
E. Micro-Inequities
A micro-inequity is a small semi-conscious message we send with a powerful
impact on the receiver. Understanding micro-inequities can lead to changes in
one-on-one relationships that may profoundly irritate others. For example, you
may not have recognized that you were slighting a racial or ethnic group.
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IV. OVERCOMING CROSS-CULTURAL COMMUNICATION BARRIERS
A key part of developing good cross-cultural relations is to overcome, or prevent,
communication barriers stemming from cultural differences. Personal life, too, is
often more culturally diverse today than previously. Avoiding cultural bloopers
can help prevent communication barriers, as will the following suggestions: