Findings (Present your research results in detail. You want to be detailed with this section of the report. Display your results in the form of tables, charts and graphs, and incorporate descriptive text to explain what these visuals mean, and to emphasize important points.)
o Survey Conclusions (Summarize the key points. This concise collection of findings is similar to the Executive Summary. These conclusions should be strong statements that establish a relationship between the data and the visuals. Remember that thoughts expressed here must be supported by data.) o Recommendations (Suggest a course of action. Based on your conclusions, make suggestions at a high-level, as to what actions could be taken to help the survey project meet the research objectives. For example, if you concluded that customers are not satisfied with customer service from the support staff, you may recommend that management should monitor support staff calls to assure quality customer service standards are met. Making a
recommendation doesn't necessarily mean that action is going to take place, but it provides management with a baseline from which to make their decisions)
Strengths
o
o 50 to 65% sale due to retained customers o Good will and high credit rating in the market
Weakness
o Low space o Lack of skill man power
o
o Lack of advertisement
o
Opportunities
o
Threats
o o
o Abnormal strike
o o
Inventory management
As every business setup have some key points which gives progress to the business and all the operation of business depends on these key points. In the retail business setup there are many key point regarding financial marketing and HR which gives success to business out of which the inventory management also play the major role for the success of the business. After discussing the general concept of inventory management we are going to discuss the inventory management of THE XPERTS. As already discuss in detail in the introduction THE XPERTS is a retail outlet dealing in all king of computer peripherals in the HAFEEZ CENTRE. Most of us visit may HAFEEZ CENTRE many times there are approximately 900 shops in the plaza out of which approximately 250 are the retail shops of computer accessories mostly are in the lower ground of the plaza. So its shows there are a high competition in retail business in that particular plaza. Following are the some pictures of THE XPERTS which shows the inefficient display and poor inventory management of the outlet. During our survey we passed approximately a full day at the outlet and observe that specially in rush hours 4pm to 8pm that every one customer out of every five demand such a product which THE XPERTS have but due to poor inventory management every time sales men going to search the desired product under the other products which takes time normally customer move to another shop and if customer wait then manual billing system take more time and due to this other coming customers are loosed due to so much dealing time and rush.
Questionnaire
What are the main problems faced by you by running this outlet? If you want to make investment what are the main options in your maid? What plan, innovation come to your mind if the business in the product line? Whats your view about the online selling system? It is the good selling point but it is difficult for us because most of people dont understand how to give the order and most of people do not trust on this selling point. But our new generation know about this strategy If you want to open new outlet which is your target area and why that area?
How the business is running under the current situation of the econo
(i)Very Good 1%
60 50 40 30 20 10 0 Proper Ava ilbility Norm l a Ava ilbility Poor Ava ilbility Ava ilbilityofproduct
i)
Excellent 5%
i)Very High 1%
iv)Low 9%
50 40 30 20 10 0 su erior p q ality u g ood q ality u n al orm q ality u p q ality oor u P u alread d in rod ct y eal .
i)Superior Quality 5% ii)Good Quality 50% iii)Normal Quality 35% iv)Poor Quality 10%
Yes
No
i) Very Good 5%
i) Very Good 1%
ii) Good 1%
70% 60% 50% 40% 30% 20% 10% 0% Yes No more improvem ent
i)Yes 30% ii) No 70% 10- Opinion about the Xperts product quality is better then his competitor.
60 50 40 30 20 10 0 Yes No competitor view
11- Whats your experience when you first time buy good from Xperts.
i) Very Good 5%