Stephanie Sene
1
, Mark Adler
2
, James R. Glass
1
,
Brennan Sherry
1
, Timothy J. Hazen
1
, Chao Wang
1
, and Tao Wu
2
MIT Computer Science and Articial Intelligence Laboratory
1
Cambridge, MA 02139, USA
Nokia Research Center
2
Cambridge, MA 02142, USA
Abstract. Todays mobile phone technology is rapidly evolving towards
a personal information assistant model, with the traditional cell phone
morphing into a networked mobile device that is capable of managing
many other personal needs beyond communication with other humans,
such as a personal calendar, address book, photography, music, etc. As
the mobile phone becomes more complex, it is becoming increasingly
dicult for users to interact eectively with the various services that are
oered. Our vision is that natural spoken conversation with the device
can eventually become the preferred mode for managing its services. It is
our belief that contextual information (dialogue context, personalization
to the user, situation context, and the graphical interface) will play a
critical role in the successful implementation of such a model. This paper
focuses specically on the many ways in which contextual information
can be used to improve the eectiveness of spoken dialogue. We describe
two applications currently under development, a calendar management
system and a photo annotation and retrieval system.
1 Introduction
The mobile phone is rapidly transforming itself from a telecommunication device
into a multi-faceted information manager that supports both communication
among people as well as the manipulation of an increasingly diverse set of data
types that are stored both locally and remotely. As the primary utility of the
device moves beyond supporting spoken human-human communication, speech
and language technology will prove to be vital enablers for graceful human-device
interaction, and for eective access to rich digital content.
The need for better human-device interaction is clear. As personal devices
continue to shrink in size yet expand their capabilities, the conventional GUI
model will become increasingly cumbersome to use. What is needed therefore is a
new generation of user interface architecture designed for the mobile information