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Resume, Cover Letter and Interviewing Tips

Resume, Cover Letter and Interviewing Tips


Why should I use a resume along with my application?

A resume can help Human Resource Services staff and the hiring supervisor understand
what skills, experience, and education you have that are relevant to a job. A well-done
resume makes your application look more professional. You can use a resume to help
demonstrate your communication skills.

What should I include in my resume?

Use your resume to help target your job search. Include relevant job history, education,
volunteer experience, and memberships/associations. Use your resume to highlight
important work experience and skills. Do not include information regarding marital
status, parental status, religious affiliation, photos, age, or weight.

Resume Language
Use action verbs such as “developed,” “managed,” “coordinated,” and “maintained.”
Don’t use “I” to start every sentence.
Do use your own words to explain your experience
Proofread carefully!

Resume Information
Keep your name, phone number and address current.
Include dates of employment in a month/year format (example: 05/02 – 08/02).
Include references. Use a separate sheet if necessary.

Resume Appearance
Use 1” margins on all sides.
Use a standard font that is easy to read.
Use bold font and italics to highlight information.
Make sure to leave some white space in between sections.
Don’t label your resume. The title “Resume” is unnecessary.
Your resume can be longer than 1 page. A good rule of thumb is 1 page for each 10
years of work history.


Why should I include a cover letter along with my application?

A cover letter can be a helpful tool to highlight your skills. Use a cover letter to show
how your skills are appropriate for the job. A cover letter can also be used as a marketing
tool – think of it as your personal sales brochure! You should use a cover letter anytime
you use a resume.

SUNSAT A Perfect Team

Resume, Cover Letter and Interviewing Tips

Can I use one standard cover letter on each of my applications?

You will need to submit a separate cover letter with each set of application materials.
Since the cover letter is a way to help interest employers in your skills and how they are
suited to the particular job, it is a good idea to customize your cover letter for each
position that you are applying for.

What information do I include in my cover letter?

Identify the job for which you are applying. Include the title and vacancy number.
Mention where you found out about the job (newspaper ad, web page, etc.). If you were
referred by someone, mention that person.
Briefly highlight your skills and experience. Don’t include all of the information found
on your resume.
Tell the hiring supervisor what he/she will gain by hiring you.
Close the letter by stating what you would like to happen next. Mention where you can
be reached by phone or email.

What format do I use?

Your cover letter should be in standard business letter format.

Should I include a cover letter if I submit my materials through email?



The job interview is your chance to impress the interviewer with your skills and
confidence. These few simple steps can help you prepare.

Before the Interview

Review the job duties included in the Vacancy Notice.
Research the department.
Dress professionally. Don’t wear perfume or cologne.
Bring extra copies of your resume.
Bring a pen and paper to write down any information you might need to remember.
Prepare a few questions to ask the interviewer.
Prepare answers to any questions you think you might be asked (see sample questions

At the Interview
Arrive on time. Try to be a few minutes early if possible.
Try to relax. Be yourself.
Show self-confidence – make eye contact; answer questions in a clear voice.
Remember to listen.
Think before answering questions. Try to make your answers as clear as possible.
Avoid negative body language – crossing your arms, swinging your foot or leg,
slouching, covering your mouth while speaking.

SUNSAT A Perfect Team

Resume, Cover Letter and Interviewing Tips

When given a chance, ask any questions that you have prepared in advance. You can
also follow up on anything that the interviewer tells you during the interview.

After the Interview

End the interview with a handshake and thank the interviewer for his or her time.
Find out when the department plans to make a hiring decision.
Follow up with a short “thank you for the interview” note.

Common Interview Questions

Tell me about yourself.
Tell me what interested you in this job.
Why did you leave your last job?
What are some of your strengths?
What are some of your weaknesses?
Describe your workstyle. Do you prefer to work by yourself or with others?
What are your career plans? Where do you see yourself in 5 years?
What supervisory experience have you had?
Tell me about your favorite supervisor.
Why should I hire you?

Questions for an Applicant to ask in the Interview

What level of responsibility can I expect in this position?
Why is this job available?
What training programs do you have for new employees?
Is there a typical career path for a person in this position?
How are employees evaluated?
Do you like working here?
Tell me about a typical day in this department.

SUNSAT A Perfect Team