QCF Specimen Question Papers

Please note that ABE will not be able to accept any queries about the individual questions in the papers. The specimen question papers are provided for information purposes only; they are intended to give candidates an indication of the types of paper that will be used to assess the QCF units and to provide a flavour of the sort of questions that might be asked. There may be minor differences between the style of the specimen question paper and that of the actual examination paper. It is essential that you look at the specimen question paper for each unit that you are taking. This is because there are various types of question paper under QCF.

Key points for all QCF question papers: All the Learning Outcomes will be assessedunder NQF only a selection of Learning Outcomes was assessed. Make sure that you read and understand the instructionsthe paper may be divided into sections; in some sections all questions will be compulsory; in others you will be offered a choice between questions. Allocate your time carefullyyou may be required to answer more questions than you would have answered under NQF. Make sure that you take account of the number of marks available for each question when deciding how to allocate your time.

Level 5 Diploma Human Resource Management QCF Specimen Question Paper

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Time allowed: 3 hours. The number of questions you have to answer is marked clearly at the top of each section. Read the instructions at the top of each section carefully. Do not answer more questions than instructed. The number of marks per question may vary. Marks for subdivisions of questions and the total marks for each question are shown in brackets after the question. No books, dictionaries, notes or any other written materials are allowed in this examination. Calculators, including scientific calculators, are allowed providing they are not programmable and cannot store or recall information. Electronic dictionaries and personal organisers are NOT allowed. Candidates who break ABE regulations, or commit any misconduct, will be disqualified from the examinations. Question papers must not be removed from the Examination Hall.

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ABE 2011

SECTION A Candidates are required to answer any TWO questions in this section. You must not answer ALL THREE questions. Section A is worth 26% of the total marks available for the paper.
Q1

It is sometimes suggested that people are an organisation's most important resource. Give three reasons to support this idea, briefly explaining and justifying each reason. (13 marks) Outline the reasons why employees sometimes experience unfair treatment, giving examples where possible. (13 marks)

Q2

Q3

Managing people involves teamwork between different parties. Outline the role of the individual employee, the line manager and the HR professional in the effective management and development of people. (13 marks) End of Section A Maximum marks for this section: 26

SECTION B Candidates are required to answer any TWO questions in this section. You must not answer ALL THREE questions. Section B is worth 26% of the total marks available for the paper. Define E-recruitment and explain how this is changing traditional recruitment practices. Give examples to support your answer, (13 marks)

Q4

Q5

Some people are sceptical about the value of the selection interview. Propose other information gathering techniques that an organisation might use in addition to an interview, showing the advantages and disadvantages of each. (13 marks)

Q6

Detail the benefits of an employment reference from a previous employer and the ways in which the prospective employer can get the most value from such a reference. (13 marks) End of Section B Maximum marks for this section: 26

SECTION C Candidates are required to answer any TWO questions in this section. You must not answer ALL THREE questions. Section C is worth 24% of the total marks available for the paper.
Q7

Outline three main theories of how adults learn. (12 marks)

Q8

Describe the key ways in which an organisation can maximise the performance of its staff, and explain how each contributes to high performance. (12 marks)

Q9

Outline the different methods of learning that you might use within a management development programme, with an explanation of the benefits of each method. (12 marks) End of Section C Maximum marks for this section: 24

SECTION D Candidates are required to answer any TWO questions in this section. You must not answer ALL THREE questions. Section D is worth 24% of the total marks available for the paper.
Q10 You have been asked to make a 5-minute presentation to your fellow students on High

Performance Working. Outline the key points you would make. (12 marks)
Q11 Explain the meaning of employee engagement, giving examples where appropriate.

(12 marks)

Q12 Evaluate the importance of self-directed learning in contemporary organisations.

(12 marks) End of Section D Maximum marks for this section: 24

END OF QUESTION PAPER TOTAL MAXIMUM MARKS: 100