ALLHEAT Operating Manual

Centrifugal Pump with
Volute Casing
Original Operating Manual ALLHEAT Series®
N..WH, C..WH
Version BA-2010.03 ALLWEILER AG • Werk Radolfzell

Print-No. 550 407 Postfach 1140
VM-No. 460.0028 GB Allweilerstr. 1
78301 Radolfzell
Germany
Phone: +49 (0) 7732-86-0
Fax: +49 (0) 7732-86-436
E-mail: service@allweiler.de
Internet: http://www.allweiler.com
We reserve the right to make technical changes.

Table of contents
Table of contents
1 About this document ............................... 6 5.4 Installing in the pipe . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.1 Target groups ................................. 6 5.5 Installing the motor . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.5.1 Version with coupling (NTWH and CTWH
1.2 Other applicable documents ................ 6
series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.3 Warnings and symbols . . . . . . . . . . . . . . . . . . . . . . . 7 5.5.2 Installation with stub shaft (NBWH, CBWH,
NIWH and CIWH series) . . . . . . . . . . . . . . . . . . . . . 21
1.4 Technical terms ............................... 7
5.6 Planning the pipes . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2 Safety ................................................. 8
5.6.1 Specifying supports and flange
2.1 Intended use .................................. 8 connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.2 General safety instructions . . . . . . . . . . . . . . . . . . 8 5.6.2 Specifying nominal diameters . . . . . . . . . . . . . . . 21
2.2.1 Product safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 5.6.3 Specifying pipe lengths . . . . . . . . . . . . . . . . . . . . . . 22
2.2.2 Obligations of the operating company . . . . . . 9 5.6.4 Optimizing cross-section and direction
2.2.3 Obligations of personnel . . . . . . . . . . . . . . . . . . . . . 9 changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.6.5 Discharging leaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.3 Specific hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 5.6.6 Providing safety and control devices
2.3.1 Explosion hazard area . . . . . . . . . . . . . . . . . . . . . . . 9 (recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.3.2 Hazardous pumped media . . . . . . . . . . . . . . . . . . 9
5.7 Connecting the pipes . . . . . . . . . . . . . . . . . . . . . . . . 22
3 Layout and function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 5.7.1 Keeping the piping clean . . . . . . . . . . . . . . . . . . . . 22
5.7.2 Installing auxiliary piping . . . . . . . . . . . . . . . . . . . . . 22
3.1 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 5.7.3 Installing the suction pipe . . . . . . . . . . . . . . . . . . . . 22
3.1.1 Type plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 5.7.4 Installing the pressure pipe . . . . . . . . . . . . . . . . . . 23
3.1.2 ATEX plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 5.7.5 Inspection for stress-free pipe
3.1.3 Pump type code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.2 Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 5.7.6 Inspecting the support foot for
3.2.1 NTWH and CTWH series . . . . . . . . . . . . . . . . . . . . 11 distortion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.2.2 NBWH and CBWH series . . . . . . . . . . . . . . . . . . . 12 5.8 Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.2.3 NIWH and CIWH series . . . . . . . . . . . . . . . . . . . . . 13 5.8.1 Connecting the motor . . . . . . . . . . . . . . . . . . . . . . . . 23
3.3 Shaft seals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5.8.2 Checking the direction of rotation . . . . . . . . . . . 23
3.3.1 Mechanical seals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5.9 Aligning the coupling precisely . . . . . . . . . . . . . . 24
3.4 Auxiliary systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5.10 Aligning the motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.4.1 Sealing systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5.10.1 Aligning the motor with sets of shims . . . . . . . 25
5.10.2 Aligning the motor with adjusting
4 Transport, storage and disposal . . . . . . . . . . . . . . . . . . 15 screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.1 Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 5.11 Installing the coupling guard . . . . . . . . . . . . . . . . 25
4.1.1 Unpacking and inspection on delivery . . . . . . 15
4.1.2 Lifting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 6 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.2 Preservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 6.1 Putting the pump into service for the first
time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.3 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 6.1.1 Removing the preservative . . . . . . . . . . . . . . . . . . 26
4.4 Removing the preservative . . . . . . . . . . . . . . . . . . 16 6.1.2 Preparing auxiliary systems (if
available) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.5 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 6.1.3 Filling and bleeding . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5 Setup and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 6.1.4 Switching on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.1.5 Switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.1 Preparing the setup . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.1.1 Checking the ambient conditions . . . . . . . . . . . 18 6.2 Operating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.1.2 Preparing the installation site . . . . . . . . . . . . . . . 18 6.2.1 Switching on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.1.3 Preparing the foundation and surface . . . . . . 18 6.2.2 Switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.1.4 Removing the preservative . . . . . . . . . . . . . . . . . . 18 6.3 Shutting down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.1.5 Installing the heat insulation (optional) . . . . . 18
5.1.6 Defining the installation position (NBWH, 6.4 Start-up following a shutdown period . . . . . . . 29
CBWH, NIWH and CIWH series) . . . . . . . . . . . 18 6.5 Operating the stand-by pump . . . . . . . . . . . . . . . 29
5.2 Installation on a foundation . . . . . . . . . . . . . . . . . . 19 7 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.2.1 Setting the pump aggregate on the
foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 7.1 Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.2.2 Fastening the pump aggregate . . . . . . . . . . . . . 19 7.2 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.3 Installation without foundation . . . . . . . . . . . . . . . 20
2 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

Table of contents
7.2.1 Antifriction bearings lubricated with

grease . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.2.2 Mechanical seals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.2.3 Carbon sleeve bearing . . . . . . . . . . . . . . . . . . . . . . 31
7.2.4 Sealing medium . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.2.5 Cleaning the pump . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.3 Dismounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7.3.1 Returning the pump to the
manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7.3.2 Preparations for dismounting . . . . . . . . . . . . . . . . 33
7.3.3 Dismounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.4 Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
7.5 Ordering spare parts . . . . . . . . . . . . . . . . . . . . . . . . . 34
8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
9 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
9.1 Sectional drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
9.1.1 Auxiliary connections . . . . . . . . . . . . . . . . . . . . . . . . 38
9.1.2 Part numbers and designations . . . . . . . . . . . . . 38
9.1.3 NTWH and CTWH series . . . . . . . . . . . . . . . . . . . . 40
9.1.4 NBWH and CBWH series . . . . . . . . . . . . . . . . . . . 42
9.1.5 NIWH and CIWH series . . . . . . . . . . . . . . . . . . . . . 44
9.1.6 CTWH 200-250/81 series . . . . . . . . . . . . . . . . . . . 46
9.1.7 Coupling guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
9.2 Exploded drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
9.2.1 NTWH and CTWH series . . . . . . . . . . . . . . . . . . . 48
9.2.2 NBWH and CBWH series . . . . . . . . . . . . . . . . . . . 49
9.2.3 NIWH and CIWH series . . . . . . . . . . . . . . . . . . . . . 50
9.2.4 CTWH 200-250/81 series . . . . . . . . . . . . . . . . . . . 51
9.3 Technical specifications . . . . . . . . . . . . . . . . . . . . . . 52
9.3.1 Ambient conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
9.3.2 Sound pressure levels . . . . . . . . . . . . . . . . . . . . . . . 52
9.3.3 Tightening torques . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
9.3.4 Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
9.3.5 Preservatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
9.3.6 Cleaning agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
9.3.7 Height offset for motor alignment with
adjusting screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
9.3.8 Flange loads according to ISO 5199 . . . . . . . 56
9.4 Spare parts for two years of continuous
operation according to DIN 24296 . . . . . . . . . . 58
9.5 Safety certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
9.6 Declaration of conformity according to EC
machine directives . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 3

Table of contents
List of figures
Fig. 35 Coupling guard on flange versions . . . . . . . . . 47
Fig. 1 Type plate (example) . . . . . . . . . . . . . . . . . . . . . . . . 10 Fig. 36 U2.11A-S1 series – balanced mechanical
seal and SiC bearing . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fig. 2 ATEX plate (example) . . . . . . . . . . . . . . . . . . . . . . . . 10
Fig. 37 U3.3A-K1 version – unbalanced mechanical
Fig. 3 Pump type code (example) . . . . . . . . . . . . . . . . . . 10 seal and carbon bearing . . . . . . . . . . . . . . . . . . . . . 48
Fig. 4 NTWH and CTWH series . . . . . . . . . . . . . . . . . . . . 11 Fig. 38 U2.11A-S1 series – balanced mechanical
Fig. 5 NBWH and CBWH layout . . . . . . . . . . . . . . . . . . . 12 seal and SiC bearing . . . . . . . . . . . . . . . . . . . . . . . . . 49
Fig. 6 NIWH and CIWH layout . . . . . . . . . . . . . . . . . . . . . 13 Fig. 39 U3.3A-K1 version – unbalanced mechanical
seal and carbon bearing . . . . . . . . . . . . . . . . . . . . . 49
Fig. 7 Single mechanical seal with quenching
(sketch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Fig. 40 U2.11A-S1 series – balanced mechanical
seal and SiC bearing . . . . . . . . . . . . . . . . . . . . . . . . . 50
Fig. 8 Fastening the lifting gear to the pump unit
(NTWH/CTWH series) . . . . . . . . . . . . . . . . . . . . . . . 15 Fig. 41 U3.3A-K1 version – unbalanced mechanical
(NBWH/CBWH series) . . . . . . . . . . . . . . . . . . . . . . . 15 Fig. 42 CTWH 200-250/81 series, U2.13A-K2 . . . . . 51
Fig. 10 Fastening the lifting gear to the pump unit Fig. 43 Flange loads at the pump . . . . . . . . . . . . . . . . . . . 56
(NIWH/CIWH series) . . . . . . . . . . . . . . . . . . . . . . . . . 15 Fig. 44 Correction factor M and operating
Fig. 11 Fastening the lifting gear to the pump . . . . . . 15 temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Fig. 14 Installation without a foundation . . . . . . . . . . . . 20
Fig. 15 Widening the stub shaft . . . . . . . . . . . . . . . . . . . . . . 21
Fig. 16 Straight pipe lengths upstream
and downstream of the pump
(recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Fig. 20 Aligning the motor with adjusting
screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Fig. 21 Widening the stub shaft . . . . . . . . . . . . . . . . . . . . . . 33
Fig. 22 U2.11A-S1 series overview sectional
drawing, balanced mechanical seal and SiC
bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Fig. 23 Version with intermediate ring . . . . . . . . . . . . . . . 41
Fig. 24 Version for bearing bracket size 3
and 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Fig. 25 U3.3A-K1 version, unbalanced mechanical
Fig. 26 NTWH, CTWH version, lubrication and radial
shaft seal ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Fig. 33 CTWH 200-250/81 series, U2.12A . . . . . . . . . 46
Fig. 34 Coupling guard on base plate versions . . . . . 47

Table of contents
List of tables
Tab. 1 Target groups and their duties .............. 6
Tab. 2 Other applicable documents and their
purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Tab. 3 Warnings and consequences of disregarding
them . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Tab. 4 Symbols and their meaning ................. 7
Tab. 5 Technical terms and their meaning ......... 7
Tab. 6 Pump type code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Tab. 7 Measures to be taken if the pump is shut
down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Tab. 8 Measures depending on the behavior of the
pumped medium . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Tab. 9 Measures to be taken after prolonged
shutdown periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Tab. 10 Employed antifriction bearings . . . . . . . . . . . . . . 31
Tab. 11 Measures for return . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tab. 12 Fault number assignment . . . . . . . . . . . . . . . . . . . 35
Tab. 13 Troubleshooting list . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Tab. 14 Abbreviations of the connection
designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tab. 15 Designations of components according to
part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Tab. 16 Ambient conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Tab. 17 Sound pressure levels . . . . . . . . . . . . . . . . . . . . . . . 52
Tab. 18 Tightening torques . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Tab. 19 Properties of lubrication grease . . . . . . . . . . . . . 53
Tab. 20 Minimum amounts for grease
lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Tab. 21 Relubrication intervals for the antifriction
bearings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Tab. 22 Valvoline preservatives . . . . . . . . . . . . . . . . . . . . . . 54
Tab. 23 Cleaning agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Tab. 24 Height setting at the adjusting screw . . . . . . . 55
Tab. 25 Flange loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Tab. 26 Spare parts for two years of continuous
operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Tab. 27 Safety certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Tab. 28 Declaration of conformity according to EC
machine directives . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

About this document
1 About this document

This manual
• Is part of the pump
• Applies to the afore-mentioned pump series
• Describes safe and appropriate operation during all
operating phases
1.1 Target groups

Target group Duty
Operating company Keep this manual available at the site of operation of the system,
including for later use.
Ensure that personnel read and follow the instructions in this
manual and the other applicable documents, especially all safety
instructions and warnings.
Observe any additional rules and regulations referring to the
system.
Qualified personnel, fitter Read, observe and follow this manual and the other applicable
documents, especially all safety instructions and warnings.
Tab. 1 Target groups and their duties
1.2 Other applicable documents

Document Purpose
ATEX additional instructions Operation in explosion hazard areas
Order data sheet Technical specifications, conditions of operation
Setup drawing Setup dimensions, connection dimensions etc.
Technical description Technical specifications, operating limits
Sectional drawing Sectional drawing, part numbers, component designations
Supplier documentation Technical documentation for parts supplied by subcontractors
Spare parts list Ordering spare parts
Declaration of conformity Conformity with standards
Contents of the declaration of conformity (→ 9.6 Declaration of
conformity according to EC machine directives, Page 60).
Tab. 2 Other applicable documents and their purpose

About this document
1.3 Warnings and symbols

Warning Risk level Consequences of disregard
Immediate acute risk Death, serious bodily harm
DANGER
Potentially acute risk Death, serious bodily harm
WARNING
Potentially hazardous situation Minor bodily harm
CAUTION
Potentially hazardous situation Material damage
NOTE
Tab. 3 Warnings and consequences of disregarding them
Symbol Meaning
Safety warning sign
Take note of all information highlighted by the safety warning sign
and follow the instructions to avoid injury or death.
Instruction
1. , 2. , ... Multiple-step instructions
9 Precondition
→ Cross reference
Information, advice
Tab. 4 Symbols and their meaning
1.4 Technical terms

Term Meaning
Sealing medium Medium for blocking or quenching shaft seals
Auxiliary systems Systems for operating the pump
Tab. 5 Technical terms and their meaning

Safety
2 Safety
The manufacturer does not accept any liability caused by • Pumps used with water as the pumped liquid must not be
disregarding the entire documentation. used for foodstuffs or drinking water. Use of the pump for
foodstuffs or drinking water must be specified in the order
data sheet.
2.1 Intended use • Only select the setup type according to this operating
manual. For example, the following are not allowed:
• Only use the pump for pumping the agreed pumped media – Hanging base plate pumps in the pipe
(→ order data sheet). – Overhead installation
• Adhere to the operating limits and size-dependent – Installation in the immediate vicinity of extreme heat or
minimum flow rate. cold sources
– Installation too close to the wall
• Avoid dry running:
Initial damage, such as destruction of the mechanical seal
and plastic parts, will occur within only a few seconds.
– Make sure the pump is only operated with, and never 2.2 General safety instructions
without, a pumped medium.
Take note of the following regulations before carrying out
• Avoid cavitation: any work.
– Fully open the suction-side armature and do not use it
to adjust the flow rate. 2.2.1 Product safety
– Do not open the pressure-side armature beyond the
agreed operating point. The pump has been constructed according to the
latest technology and recognized technical safety rules.
• Avoid overheating: Nevertheless, operation of the pump can involve risks to life
– Do not operate the pump while the pressure-side and health of the user or third parties and risk of damage to
armature is closed. the pump and other property.
– Observe the minimum flow rate (→ order data sheet).
• Avoid damage to the motor: • Only operate the pump if it is in perfect technical condition
– Do not open the pressure-side armature beyond the and only use it as intended, staying aware of safety and
agreed operating point. risks, and in adherence to the instructions in this manual.
– Note the maximum permissible number of times the • Keep this manual and all other applicable documents
motor can be switched on per hour (→ manufacturer's complete, legible and accessible to personnel at all times.
specifications).
• Refrain from any procedures and actions that would
• Consult the manufacturer about any other use of the pump. expose personnel or third parties to any risk.
• When a pump is delivered without a motor, the pump unit • In the event of any safety-relevant faults, shut down
must be completed in accordance with the stipulations of the pump immediately and have the fault corrected by
machine directive 2006/42/EC. appropriate personnel.
Prevention of obvious misuse (examples) • In addition to the entire documentation for the product,
• Note the operating limits of the pump concerning comply with statutory or other safety and accident-
temperature, pressure, flow rate and motor speed (→ order prevention regulations and the applicable standards and
data sheet). guidelines in the country where the pump is operated.
• The power consumed by the pump increases with

increasing density of the pumped medium. To avoid
overloading the pump, coupling or motor, stay within the
agreed density (→ order data sheet).
Lower densities are allowed. Adapt the auxiliary systems
accordingly.
• When pumping liquids containing solids, ensure the
limits for the proportion of solids and the grain size are
maintained (→ order data sheet, technical description).
• When using auxiliary systems, ensure there is a continuous
supply of the appropriate operating medium.

Safety
2.2.2 Obligations of the operating company 2.2.3 Obligations of personnel

Safety-conscious operation • All directions given on the pump must be followed (and kept
legible), e.g. the arrow indicating the direction of rotation
• Only operate the pump if it is in perfect technical condition
and the markings for fluid connections.
and only use it as intended, staying aware of safety and
risks, and in adherence to the instructions in this manual. • Pump, coupling guard and components:
– Do not step on them or use as a climbing aid
• Ensure that the following safety aspects are observed and
– Do not use them to support boards, ramps or beams
monitored:
– Do not use them as a fixing point for winches or
– Adherence to intended use
supports
– Statutory or other safety and accident-prevention
– Do not use them for storing paper or similar materials
regulations
– Do not use hot pump or motor components as a heating
– Safety regulations governing the handling of
point
hazardous substances
– Do not de-ice using gas burners or similar tools
– Applicable standards and guidelines in the country
where the pump is operated • Do not remove the safety guarding for hot, cold or moving
parts during operation.
• Make protective equipment available.
• Use protective equipment if necessary.
Qualified personnel
• Only carry out work on the pump while it is not running.
• Make sure all personnel tasked with work on the pump
• Isolate the motor from its supply voltage and keep it locked
have read and understood this manual and all other
in that state when carrying out any fitting or maintenance
applicable documents, especially the safety, maintenance
work.
and repair information, before they start any work.
• Reinstall the safety equipment on the pump as required by
• Organize responsibilities, areas of competence and the
regulations after any work on the pump.
supervision of personnel.
• Ensure that all work is carried out by specialist technicians
only: 2.3 Specific hazards
– Fitting, repair and maintenance work
– Work on the electrical system 2.3.1 Explosion hazard area
• Make sure trainee personnel only work on the pump under • (→ ATEX additional instructions).
supervision of specialist technicians.
2.3.2 Hazardous pumped media
Safety equipment
• Follow the safety regulations for handling hazardous
• Provide the following safety equipment and verify its substances when pumping hazardous
functionality: (e.g. hot, flammable, poisonous or potentially harmful)
– For hot, cold and moving parts: safety guarding media.
provided by the customer
– For possible build up of electrostatic charge: ensure • Use protective equipment when carrying out any work on
appropriate grounding the pump.
Warranty
• Obtain the manufacturer's approval prior to carrying out
any modifications, repairs or alterations during the warranty
period.
• Only use genuine parts or parts that have been approved
by the manufacturer.

Layout and function
3 Layout and function
3.1 Labels 3.1.3 Pump type code
3.1.1 Type plate

NBWH 32 - 200 / 01 / 180 U3.3A - K1 W128 - 38 / 300
1 1
D - 78315 Radolfzell / Germany
Typ 2
10 2 3
9 Nr Jahr 3 4
8 Q m 3/h H m 4 5
7 n 1/min P kW NPSH m 6
kg/dm 3 mm 2/s 7
Bei Ersatzteilbestellung 8
Typ und Nr. angeben
9
6 5 Fig. 3 Pump type code (example)
Fig. 1 Type plate (example) Position Meaning

1 Pump type 1 Series
2 Year of manufacture 2 Size
3 Differential head
4 Pump NPSH value • Outlet flange standard nominal diameter [mm]
(outlet flange acutal diameter on CIWH
5 Kinematic viscosity
series)
6 Power consumption
• Nominal impeller diameter [mm]
7 Density
8 Motor speed 3 Hydraulic number
9 Flow rate 4 Actual impeller diameter [mm]
10 Pump number
5 Shaft seal
3.1.2 ATEX plate 6 Bearing type
7 Material key
8 Stub shaft bore hole diameter [mm] (only on
NBWH, NIWH, CBWH and CIWH series)
9 Motor bell housing external diameter [mm]
Tab. 6 Pump type code
Fig. 2 ATEX plate (example)

1 Explosion protection mark
2 Reference to ATEX additional instructions

Layout and function
3.2 Layout
3.2.1 NTWH and CTWH series
9 8 7 6
4cm
4cm
1 2 3 4 5
Fig. 4 NTWH and CTWH series

1 Impeller
2 Safety stuffing box
3 Limit for heat insulation
4 Shaft
5 Antifriction bearing
6 Bearing bracket
7 Shaft seal
8 Sleeve bearing
9 Volute casing

Layout and function
3.2.2 NBWH and CBWH series
10 9 8 7 6
4cm
4cm
1 2 3 4 5
Fig. 5 NBWH and CBWH layout

1 Impeller
3 Limit for heat insulation
4 Stub shaft
5 Safety guarding
6 Motor (fixed bearing on drive side)
7 Fan
8 Shaft seal
9 Sleeve bearing
10 Volute casing

Layout and function
3.2.3 NIWH and CIWH series
2
4cm
8
4cm
9
1
Fig. 6 NIWH and CIWH layout

1 Volute casing
3 Fan
4 Motor (fixed bearing on drive side)
5 Safety guarding
6 Stub shaft
7 Shaft seal
8 Sleeve bearing
9 Impeller

Layout and function
3.3 Shaft seals 3.4 Auxiliary systems

Only one of the following shaft seals can be used. 3.4.1 Sealing systems
Only one of the following sealing systems can be used.
3.3.1 Mechanical seals
Mechanical seals have functional leaks. Quenching
• Single mechanical seal

2 3
• Single mechanical seal with quenching
Fig. 7 Single mechanical seal with quenching

(sketch)
1 Pumped medium
2 Single mechanical seal
3 Sealing medium (unpressurized)
The pressure of the pumped medium is higher than the

pressure of the sealing medium during quenching. The seal
surfaces are lubricated by the pumped medium.
Application examples:
• Pumped liquids that produce a chemical reaction with air
• Prevention of offensive odors
• Cooling of seals
• Protection from icing up.

Transport, storage and disposal
4 Transport, storage and disposal
4.1 Transport
For weight specifications (→ documents for the particular
order).
4.1.1 Unpacking and inspection on delivery

1. Unpack the pump/aggregate on delivery and inspect it for
transport damage.
2. Report any transport damage to the manufacturer
immediately.
3. Dispose of packaging material according to local
regulations.
4.1.2 Lifting
(NBWH/CBWH series)
DANGER
Death or crushing of limbs caused by falling loads!
Use lifting gear appropriate for the total weight to be
transported.
Fasten the lifting gear as illustrated in the following
illustrations.
Never fasten the lifting gear onto the motor eyebolt (unless
used as a safety device against tipping over for units with
a high center of gravity).
Do not stand under suspended loads.

(NIWH/CIWH series)

(NTWH/CTWH series)
Fig. 11 Fastening the lifting gear to the pump
Lift the pump/unit properly.

4.2 Preservation 4.4 Removing the preservative

Not necessary for non-rusting materials Only necessary for pumps treated with preservative
NOTE WARNING
Material damage due to inappropriate treatment for Risk of poisoning from preservatives and cleaning agents
storage! in the foodstuffs and drinking water sector!
Treat the pump properly, inside and outside, for storage. Only use cleaning agents which are compatible with the
pumped liquid (→ 9.3.6 Cleaning agents, Page 54).
1. Choose a preservative appropriate for the type and Completely remove all preservative.
duration of storage (→ 9.3.5 Preservatives, Page 54).
2. Use the preservative specified by the manufacturer.
3. All bare metal parts should be treated, inside and outside. NOTE
High water pressure or spray water can damage bearings!
Do not clean bearing areas with a water or steam jet.
4.3 Storage
NOTE
NOTE
Damage to seals due to wrong cleaning agents!
Material damage due to inappropriate storage!
Ensure the cleaning agent does not corrode the seals.
Treat and store the pump properly.
1. Choose the cleaning agent according to the application.
1. Seal all openings with blind flanges, blind plugs or plastic (→ 9.3.6 Cleaning agents, Page 54).
covers.
2. Make sure the storage room meets the following With Tectyl 506 EH: allow benzine to soak in for 10 minutes
conditions: (recommended).
– Dry
– Frost-free 2. Dispose of preservatives according to local regulations.
– Vibration-free
3. For storage times in excess of 6 months:
3. Turn the shaft once a month. – Replace the elastomer parts made of EP rubber
4. Make sure the shaft and bearing change their rotational (EPDM).
position in the process. – Check all elastomer parts (O-rings, shaft seals) for
proper elasticity and replace them if necessary.

4.5 Disposal
Plastic parts can be contaminated by poisonous or
radioactive pumped media to such an extent that cleaning
is insufficient.
WARNING
Risk of poisoning and environmental damage by the
pumped medium or oil!
Use protective equipment when carrying out any work on
the pump.
Prior to the disposal of the pump:
– Catch and dispose of any escaping pumped medium
or oil in accordance with local regulations.
– Neutralize residues of pumped medium in the pump.
– Remove any preservative (→ 4.4 Removing the
preservative, Page 16).
Remove any plastic parts and dispose of them in
accordance with local regulations.
Dispose of the pump in accordance with local regulations.

Setup and connection
5 Setup and connection

For pumps in explosion hazard areas (→ ATEX additional 5.1.4 Removing the preservative
instructions).
If the pump is to be put into operation immediately after
setup and connection: remove the preservative prior to
setup (→ 4.4 Removing the preservative, Page 16).
NOTE
Material damage due to distortion or passage of electrical 5.1.5 Installing the heat insulation (optional)
current in the bearing! Only necessary to maintain the temperature of the pumped
Do not make any structural modifications to the pump unit medium
or pump casing.
Do not carry out any welding work on the pump unit or
pump casing. NOTE
Material damage on the bearing or shaft seal due to
NOTE overheating!
Only install the heat insulation on the volute casing
Material damage caused by dirt! (→ Figure NTWH and CTWH series, Page 11).
Do not remove the transport seals until immediately before
setting up the pump. Install the heat insulation properly.
Do not remove any covers or transport and sealing covers
until immediately before connecting the pipes to the pump. 5.1.6 Defining the installation position (NBWH,
CBWH, NIWH and CIWH series)
5.1 Preparing the setup 1. Only install the pump horizontally or vertically with the
motor facing upwards.
5.1.1 Checking the ambient conditions 2. Ensure that the air discharge port is positioned at the
Make sure the required ambient conditions are fulfilled highest point:
(→ 9.3.1 Ambient conditions, Page 52). – If installed horizontally, rotate the housing cover 161.01
around the volute casing102.01.
5.1.2 Preparing the installation site In doing so, make sure you do not damage the seal
400.01.
Ensure the installation site meets the following conditions:
– Pump is freely accessible from all sides
– Sufficient space for installation/removal of the pipes
and for maintenance and repair work, especially for the
removal and installation of the pump and the motor
– Pump not exposed to external vibrations (damage to
bearings)
– Frost protection
5.1.3 Preparing the foundation and surface

Setup options:
– With concrete foundation
– With steel foundation frame
– Without foundation
Make sure the foundation and surface meet the following

conditions:
– Level
– Clean (no oil, dust or other impurities)
– Foundation and surface can support the weight of the
pump aggregate and all operating forces
– Ensure the pump is stable and cannot tip over
– With concrete foundation: standard concrete of
strength class B 25

5.2 Installation on a foundation 5.2.2 Fastening the pump aggregate

The damping behavior is improved by filling the base plate
NOTE with mortar grout.
Material damage due to distortion of the base plate! 1. Fill the anchoring holes with mortar grout.
Place the base plate on the foundation and secure it as 2. When the mortar grout has set, screw down the base plate
described in the following. at three points with the specified torque.
3. Before tightening the remaining bolts, compensate for any
5.2.1 Setting the pump aggregate on the foundation unevenness in the surface using metal spacing shims next
✔ Implements, tools and materials: to each bolt.
– Foundation bolts (→ setup drawing) 4. Check the pump unit for any distortion with a straightedge:
– Steel washers
– Non-shrinking mortar/concrete
– Spirit level 1
1. Lift the pump aggregate (→ 4.1 Transport, Page 15).
2. Attach the foundation bolts from below into the base plate
fixing holes.
Follow the manufacturer's instructions when using

adhesive anchors.
3. Set the pump aggregate down on the foundation. When

doing so, sink the foundation bolts into the prepared
anchoring holes.
Fig. 13 Checking for distortion
– Measure in two planes at an angle of 90° on the

circumference of the coupling.
– Check the light gap at the outer diameter using a
straightedge (1):
Position the straightedge across both halves of the
coupling.
2 1 2 3 If there is significant deviation, undo the fixing to the
base plate and correct the distortion by inserting more
shims.
Fig. 12 Installation with foundation
– Fill the inside of the base plate with concrete, if
4. Use steel washers to align the pump unit to the height and intended. Knock on the base plate to ensure that no
system dimensions as described in the following: cavities are created in the process.
– Place a steel washer (2) to the left and right-hand side
of each foundation bolt (1). Couplings with a spacer piece (dismountable coupling) can
– If the distance between the anchoring holes is greater also be checked with a dial gauge.
than 750 mm, place additional steel washers (3) in the
middle, on each side of the base plate.
5. Make sure the steel washers lie flat against the base plate,
in full contact.
6. Use the integrated spirit level to check whether the pump is
level end to end and side to side with a maximum allowable
tilt of 1 mm/m.
7. Repeat the procedure until the base plate is correctly
aligned.

5.3 Installation without foundation 5.5 Installing the motor

✔ Implements, tools and materials: Only necessary if the pump unit is assembled on site.
– Wrench
– Spirit level
1 NOTE
Material damage caused by knocks and bumps!
Do not knock or hit any components of the pump.
1 5.5.1 Version with coupling (NTWH and CTWH series)

Only necessary if the pump unit is assembled on site.
1
2
1
NOTE
3 Material damage caused by knocks and bumps!
4 Keep the coupling halves properly aligned when slipping
them on.
Fig. 14 Installation without a foundation 1. Smear a very thin coat of molybdenum disulfide (e.g.
Molykote) on the shaft ends of the pump and motor.
1. Lift the pump unit (→ 4.1.2 Lifting, Page 15).
2. Insert shaft keys.
2. Install four leveling feet (1) as shown.
3. Slip on the pump-side and motor-side coupling halves in
3. Set the pump aggregate down on the surface.
line.
4. Use the adjustable feet (1) to adjust the height of the base – Without a mounting rig: remove the rubber buffers and
plate as shown above: heat the coupling halves up to approximately 100 °C.
– Use a wrench to hold the hex nut steady on the leveling 4. Tighten the grub screws on both coupling halves.
foot (4).
– Loosen the hex nut (2). 5. Raise the motor and position it on the bell housing/
– Adjust the height by turning the hex nut (3). connection piece.
– Tighten the hexagon nut (2) (→ 9.3.3 Tightening 6. Check the distance between the coupling halves with a
torques, Page 53). feeler gauge:
– Use the integrated spirit level to check whether the – Permissible gap (→ setup drawing)
pump is level end to end and side to side with a – Use the feeler gauge to measure the gap (A) between
maximum allowable tilt of 1 mm/m. the coupling halves.
– Repeat the procedure until the base plate is correctly – Align the coupling halves if the gap is too wide.
aligned. 7. Tighten the motor fixing screws.
5.4 Installing in the pipe

NIWH and CIWH series only.
NOTE
Material damage due to excessive forces!
Make sure the pipe is able to bear the weight of the pump
aggregate and all operating forces which occur.
1. Lift the pump aggregate (→ 4.1 Transport, Page 15).

2. Raise the pump aggregate between the pipe ends.
Observe the pumping direction in the process.
3. Screw the suction flange and pressure flange to the pipe
(→ 5.7 Connecting the pipes, Page 22).

5.5.2 Installation with stub shaft (NBWH, CBWH, 8. Turn the pump by hand:
NIWH and CIWH series) – Ensure the pump can be turned without pressure
points.
✔ Stub shaft, free from oil and grease
9. Install the safety guarding.
5.6 Planning the pipes

1
5.6.1 Specifying supports and flange connections
NOTE
2
Material damage due to excessive forces and torques
exerted by the piping on the pump!
Do not exceed the permissible limits (→ 9.3.8 Flange loads
according to ISO 5199, Page 56).
3
Fig. 15 Widening the stub shaft 1. Calculate the pipe forces, taking every possible operating
1 Socket head cap screw condition into account:
– Cold/warm
2 Stub shaft – Empty/full
3 Shaft key groove of motor shaft – Unpressurized/pressurized
– Shift in position of flanges
2. Ensure the pipe supports have permanent low-friction
WARNING properties and do not seize up due to corrosion.
Risk of injury due to overturning motor! 5.6.2 Specifying nominal diameters
Secure the motor to prevent overturning before working
on the stub shaft. Keep the flow resistance in the pipes as low as possible.
1. Remove retaining clamp:

– To do so, unscrew the hexagon head bolts 901.10 from 1. Make sure the nominal suction pipe diameter is not smaller
the motor bell housing 341.01 than the nominal suction flange diameter.
2. Remove the guard sheet 686.01 from the motor bell 2. Make sure the nominal pressure pipe diameter is not
smaller than the nominal pressure flange diameter.
housing 341.01.
3. Remove the socket head cap screw 914.06 from the stub
shaft 220.01.
– For this, insert a Allen key into the cast-in recess in the
motor bracket.
Tighten the jack screw with a screwdriver without applying

any excessive force.
The motor must be mounted on the pump bracket before
the pump unit is installed in the container.
4. Widen the stub shaft:

– Screw the cheese head screw (M10 x 40 or M12 x 40
ISO 1207, not included in the scope of delivery) into
the stub shaft.
5. Install the flanged motor, while ensuring:
– The slot of the stub shaft is opposite to the shaft key
groove of the motor shaft
– No shaft key is fitted
– The stub shaft is up against the collar of the motor shaft
6. Screw in the motor bolts and tighten them.
7. Undo and unscrew the jack screw. Screw in the socket
head cap screw 914.06 and tighten it with a torque wrench
(→ 9.3.3 Tightening torques, Page 53).

5.6.3 Specifying pipe lengths 5.6.6 Providing safety and control devices
(recommended)
Avoid impurities
1. Integrate a filter in the suction pipe.
2. To monitor impurities, install a differential pressure gauge
with a contact manometer.
D
Avoid reverse running
Install a non-return valve between the pressure flange and
the gate valve to ensure the medium does not flow back
C
when the pump is switched off.
Make provisions for isolating and shutting off the pipes

For maintenance and repair work.
B
A
Provide shut-off devices in the suction and pressure pipes.
Fig. 16 Straight pipe lengths upstream and downstream Allow measurements of the operating conditions
of the pump (recommended)
1. Provide manometers for pressure measurements in the
A > 5 x nominal suction pipe diameter suction and pressure pipes.
B Nominal suction pipe diameter 2. Provide load monitors (overload and underload) on the
C Nominal pressure pipe diameter motor side.
D > 5 x nominal pressure pipe diameter 3. Provide for pump-side temperature measurements.
Maintain the recommended minimum values when

installing the pump.
5.7 Connecting the pipes
Suction side: shorter pipes are possible but may restrict
the hydraulic performance. 5.7.1 Keeping the piping clean
Pressure side: shorter pipes are possible but can result in

increased operating noise. NOTE
Material damage due to impurities in the pump!
5.6.4 Optimizing cross-section and direction Make sure no impurities can enter the pump.
changes
1. Avoid radii of curvature of less than 1.5 times the nominal 1. Clean all piping parts and armatures prior to assembly.
pipe diameter. 2. Ensure no flange seals protrude inwards.
2. Avoid abrupt changes of cross-section along the piping. 3. Remove any blind flanges, plugs, protective foils and/or
protective paint from flanges.
5.6.5 Discharging leaks
5.7.2 Installing auxiliary piping
WARNING Follow the manufacturers' specifications for any available
Risk of injury and poisoning due to hazardous pumped auxiliary systems.
liquids!
1. Connect the auxiliary pipes to the auxiliary connections so
Safely collect any leaking pumped liquid, then discharge
that they are stress-free and do not leak (→ setup drawing).
and dispose of it in accordance with environmental
regulations. 2. To avoid air pockets, run the pipes with a continuous slope
up to the pump.
1. Provide equipment for collecting and discharging leaking
liquids. 5.7.3 Installing the suction pipe
2. Ensure the free discharge of leaking liquids. 1. Remove the transport and sealing covers from the pump.
2. To avoid air pockets, run the pipes with a continuous slope
up to the pump.
3. Ensure no seals protrude inwards.
4. For suction operation: install a foot valve in the suction pipe
to prevent the pump and suction pipe from running empty
during downtimes.

5.7.4 Installing the pressure pipe 5.8 Electrical connection

1. Remove the transport and sealing covers from the pump.
2. Install the pressure pipe. DANGER
3. Ensure no seals protrude inwards.
Risk of death due to electric shock!
5.7.5 Inspection for stress-free pipe connections Have all electrical work carried out by qualified electricians
only.
✔ Piping installed and cooled down
DANGER
NOTE Risk of death due to rotating parts!
Material damage due to distorted pump casing Isolate the motor from its supply voltage and keep it locked
Ensure that all pipes are stress relieved when connected in that state when carrying out any fitting or maintenance
to the pump. work.
1. Disconnect the pipe connecting flanges from the pump. 5.8.1 Connecting the motor
2. Check whether the pipes can be moved freely in all Follow the instructions of the motor manufacturer.
directions within the expected range of expansion:
– Nominal diameter < 150 mm: by hand
– Nominal diameter > 150 mm: with a small lever 1. Connect the motor according to the connection diagram.
3. Make sure the flange surfaces are parallel. 2. Make sure no danger arises due to electric power.
4. Reconnect the pipe connecting flanges to the pump. 3. Install an EMERGENCY STOP switch.
5.7.6 Inspecting the support foot for distortion 5.8.2 Checking the direction of rotation
1. Loosen the bolts connecting the support foot to the base
plate. DANGER
2. If the support foot moves, compensate for distortion: Risk of death due to rotating parts!
– Lateral shift: by means of slotted holes
– Height shift: by means of metal shims Use protective equipment when carrying out any work on
the pump.
3. Screw the support foot back onto the base plate, making
sure that the bearing bracket is not distorted in the process. Secure the shaft key from being thrown out when checking
the sense of rotation.
Keep an adequate distance to rotating parts.
NOTE
Material damage caused by dry running or wrong direction
of rotation!
Uncouple the motor from the pump.
1. Switch the motor on and immediately off again.

2. Check whether the direction of rotation of the motor
corresponds to the arrow indicating the direction of
rotation on the pump.
3. If the direction of rotation is different: swap two phases.
4. Couple the motor to the pump again.

5.9 Aligning the coupling precisely 3. Measure the gap with a feeler gauge (2):
– Permissible gap (→ setup drawing)
Only required on version with coupling (NTWH and CTWH – Use the feeler gauge to measure the gap (A) between
series) the coupling halves.
– Align the motor if the gap is too wide (→ 5.10 Aligning
the motor, Page 25).
DANGER
Risk of death due to rotating parts!
Isolate the motor from its supply voltage and keep it locked
work.
NOTE
Material damage due to incorrect alignment of the
coupling!
Align the motor exactly to the pump if there is any vertical,
lateral or angular misalignment.
For detailed information and special couplings:
(→ manufacturer's specifications) Fig. 18 Checking for lateral and vertical misalignment
4. Check for any lateral or vertical misalignment using the dial
Checking the alignment of the coupling gauge:
✔ Implements, tools and materials: – Carry out the measurement as illustrated.
– Feeler gauge – Align the motor if there is any lateral or vertical
– Straightedge misalignment (→ 5.10 Aligning the motor, Page 25).
– Dial gauge (for couplings with spacer piece) Permissible axial or radial deviation, measured on the
– Other suitable tools, e.g. laser alignment instrument coupling front or circumference, respectively: < 0.05
mm
Fig. 19 Checking for angular displacement

5. Check the angular displacement with a dial gauge:
– Carry out the measurement as illustrated.
2 – If there is any angular displacement: align the motor.
Fig. 17 Checking the alignment of the coupling

1. Measure in two planes at an angle of 90° on the
circumference of the coupling.
2. Check the light gap towards the outer diameter with a
straightedge (1):
– Position the straightedge across both halves of the
coupling.
– Align the motor if there is a visible gap at the outer
diameter (→ 5.10 Aligning the motor, Page 25).

5.10 Aligning the motor 5.11 Installing the coupling guard

Alignment options: Do not unscrew the non-loseable nuts (902.101) from the
– With sets of shims threaded rod.
– With adjusting screws
Base plate version
5.10.1 Aligning the motor with sets of shims
1. Installing the coupling guard
1. Align the motor so that the coupling halves are exactly in – Gap between coupling guard and pump < 8 mm
line and fit shims if necessary. – Gap between coupling guard and motor < 8 mm (set
2. Check the alignment. the equalizing pipe (681.102) accordingly)
3. Repeat the alignment procedure if there is still any vertical
Flanged drive
misalignment.
4. Then tighten the motor fixing screws. 2. If available ,install the coupling guard (two plates) on the
bell housing (→ Figure Coupling guard on flange versions,
5.10.2 Aligning the motor with adjusting screws Page 47).
3
4
Fig. 20 Aligning the motor with adjusting screws
Observe the angle of rotation of the spindle when adjusting

the adjusting screws (→ 9.3.7 Height offset for motor
alignment with adjusting screw, Page 55).
1. Determine the necessary angle of rotation of the wrench

for the height offset measured (→ 9.3.7 Height offset for
motor alignment with adjusting screw, Page 55).
2. Loosen the hexagon head bolts (1).
3. Carry out the following steps on all adjusting screws (3):
– Hold the adjusting screw (3) firmly on the hexagon
head (2) and loosen the lock nut (4).
– Turn the adjusting screw (3) to the selected angle.
– Hold the adjusting screw (3) firmly on the hexagon
head (2) and tighten the lock nut (4).
4. Tighten the hexagon head bolts (1).
5. Check the alignment.
6. Repeat the alignment procedure if there is still any vertical
misalignment.
7. Then tighten the motor fixing screws.

Operation
6 Operation
For pumps in explosion hazard areas (→ ATEX additional 6.1.3 Filling and bleeding
instructions).
✔ Auxiliary systems ready for operation
6.1 Putting the pump into service

WARNING
for the first time
Risk of injury and poisoning due to hazardous pumped
6.1.1 Removing the preservative media!
Only necessary for pumps treated with preservative Safely collect any leaking pumped medium and dispose
of it in accordance with environmental rules and
requirements.
(→ 4.4 Removing the preservative, Page 16).
6.1.2 Preparing auxiliary systems (if available) NOTE

The manufacturer does not accept any liability for damage Material damage caused by dry running!
arising from the installation or use of a third-party or Make sure the pump is filled properly.
unapproved auxiliary system.
1. If necessary, fill the seal chamber with pumped liquid:
Sealing systems – Bleed the pump using connection FF2/FV1.
– If the pump is set up in a vertical position, also bleed
1. Verify that the sealing medium is suitable to mix (i.e. air using connection FF4/FV4.
compatible) with the pumped medium. – Fill the pump with pumped liquid using connection
2. Identify the sealing system (→ order data sheet) FF2/FV1.
(→ 3.4.1 Sealing systems, Page 14). – If possible, turn the pump shaft by hand.
3. Install the sealing system (→ manufacturer's 2. Fill the pump and the suction pipe with pumped medium.
specifications). 3. Open the suction-side armature.
4. Make sure the parameters required for the installed sealing 4. Open the pressure-side armature.
system are met 5. If present: open the auxiliary systems and check the flow
5. Ensure that the permissible container pressure rate.
is not exceeded on blocking pressure systems 6. Verify that no pipe connections are leaking.
(→ manufacturer's specifications).

Operation
6.1.4 Switching on 1. Open the suction-side fitting.

✔ Pump set up and connected properly 2. Close the pressure-side fitting.
✔ Motor set up and connected properly 3. Switch on the motor and make sure it is running smoothly.
✔ Motor exactly aligned with the pump 4. Once the motor has reached its nominal speed, open
the pressure-side fitting slowly until the operating point is
✔ All connections stress-free and sealed
reached.
✔ Any available auxiliary systems are ready for operation
5. For pumps with hot pumped liquids, make sure any
✔ All safety equipment installed and tested for functionality temperature changes do not exceed 5 K/min.
✔ Pump prepared, filled and bled properly 6. Observe the following for use in high temperature systems:
– Heat the pump to 100–130 °C
Pumped liquids with a high viscosity can cause increased – Bleed the pump using connection FF2/FV1 or FF4/FV4
power consumption. We recommend using a minimum
7. After the first load under pressure and at operating
amount of pumping liquid until the operating temperature
temperature, check that the pump is not leaking.
has been reached.
8. If the pumped liquid is hot, switch off the pump briefly at
operating temperature, check the alignment of the coupling
and realign the motor if necessary. (→ 5.9 Aligning the
DANGER coupling precisely, Page 24).
Risk of injury due to running pump!
Do not touch the running pump. 6.1.5 Switching off
Ensure that the coupling guard is attached. ✔ Pressure-side fitting closed (recommended)
Do not carry out any work on the running pump.
Allow the pump to cool down completely before starting any
work. WARNING
Risk of injury due to hot pump parts!
DANGER Use protective equipment when carrying out any work on
the pump.
Risk of injury and poisoning due to pumped liquid
spraying out! 1. Switch off the motor.
Use protective equipment when carrying out any work on 2. Check all connecting bolts and tighten them if necessary.
the pump.
3. On pump unit with flange bearing housing, align the support
foot:
– Unscrew all the screws of the support foot 183.01
NOTE – Secure the support foot to the foundation
Material damage caused by dry running! – Make sure that the fastening screws 901.13 can be
Make sure the pump is filled properly. inserted into slots of the motor bell housing
– If necessary, adjust the support foot by placing metal
spacing shims underneath it
– Put the washers 554.13 on the fastening screws
NOTE
901.13
Risk of cavitation when throttling down the suction flow – Secure the fastening screws 901.13 with hexagon nuts
rate! 920.13
Fully open the suction-side armature and do not use it to
adjust the flow rate.
Do not open the pressure-side fitting beyond the operating
point.
NOTE
Material damage caused by overheating!
Do not operate the pump for long periods with the pressure-
side fitting closed.
Observe the minimum flow rate (→ order data sheet).

Operation
6.2 Operating 1. Open the suction-side fitting.

2. Close the pressure-side fitting.
6.2.1 Switching on
3. Switch on the motor and make sure it is running smoothly.
✔ Pump set up and connected properly 4. Once the motor has reached its nominal speed, open
✔ Motor set up and connected properly the pressure-side fitting slowly until the operating point is
✔ Motor exactly aligned with the pump reached.
✔ All connections stress-free and sealed 5. For pumps with hot pumped liquids, make sure any
temperature changes do not exceed 5 K/min.
✔ Any available auxiliary systems are ready for operation
6. After the first load under pressure and at operating
✔ All safety equipment installed and tested for functionality
temperature, check that the pump is not leaking.
✔ Pump prepared, filled and bled properly
7. If the pumped liquid is hot, switch off the pump briefly at
operating temperature, check the alignment of the coupling
and realign the motor if necessary (→ 5.9 Aligning the
DANGER coupling precisely, Page 24).
6.2.2 Switching off
Do not touch the running pump.
Ensure that the coupling guard is attached. ✔ Pressure-side fitting closed (recommended)
Allow the pump to cool down completely before starting any
work.
WARNING
Risk of injury due to hot pump parts!
DANGER the pump.
Risk of injury and poisoning due to pumped liquid
spraying out! Switch off the motor.
the pump.
6.3 Shutting down
NOTE
WARNING
Material damage caused by dry running!
Make sure the pump is filled properly. Risk of injury and poisoning due to hazardous pumped
media!
Safely collect any leaking pumped medium and dispose
NOTE of it in accordance with environmental rules and
requirements.
Risk of cavitation when throttling down the suction flow
rate!
Fully open the suction-side armature and do not use it to
adjust the flow rate.
Do not open the pressure-side fitting beyond the operating
point.
NOTE
Material damage caused by overheating!
Do not operate the pump for long periods with the pressure-
side fitting closed.
Observe the minimum flow rate (→ order data sheet).

Operation
Take the following measures whenever the pump is shut 6.4 Start-up following a shutdown period
down:
1. If the pump is shut down for over 1 year, take the following
Pump is Measure measures before starting it up again:
...shut down Take measures according to Shutdown period Measure
for a prolonged the pumped liquid (→ Table
period 8 Measures depending on > 1 year For versions with roller
the behavior of the pumped bearings without lifetime
medium, Page 29). lubrication: relubricate
...emptied Close the suction-side and > 2 years Replace elastomer seals
pressure-side armatures. (O-rings, shaft sealing rings).
...dismounted Isolate the motor from its power Replace antifriction bearings.
supply and secure it against Tab. 9 Measures to be taken after prolonged
unauthorized switch-on. shutdown periods
...put into Follow the storage instructions
2. Carry out all steps as for the initial start-up (→ 6.1 Putting
storage (→ 4.3 Storage, Page 16).
the pump into service for the first time, Page 26).
Tab. 7 Measures to be taken if the pump is shut down
Behavior Duration of shutdown (depending 6.5 Operating the stand-by pump

of pumped on process)
medium
Short Long ✔ Stand-by pump filled and bled
Solids sediment Flush the Flush the Operate the stand-by pump at least once a week.
pump. pump.
Solidifying/ Heat up or Empty the
1. Completely open the suction-side armature.
freezing, empty the pump and
non-corrosive pump and containers. 2. Open the pressure-side fitting to the extent that the
containers. stand-by pump reaches its operating temperature and is
heated through evenly (→ 6.2.1 Switching on, Page 28).
Solidifying/ Heat up or Empty the
freezing, empty the pump and
corrosive pump and containers.
containers. Treat the
pump and
containers
with
preservative.
Remains liquid, – –
non-corrosive
Remains liquid, – Empty the
corrosive pump and
containers.
Treat the
pump and
containers
with
preservative.
Tab. 8 Measures depending on the behavior
of the pumped medium

Maintenance
7 Maintenance
For pumps in explosion hazard areas (→ ATEX additional 7.2 Maintenance
instructions).
Service life of the antifriction bearings for operation within
Trained service technicians are available for fitting and the permissible operating range: > 2 years
repair jobs. Present a pumped medium certificate (DIN
Intermittent operation, high temperatures, low viscosities
safety data sheet or safety certificate) when requesting
and aggressive ambient and process conditions reduce the
service.
service life of antifriction bearings.
Mechanical seals are subject to natural wear, which

7.1 Inspections strongly depends on the actual operating conditions.
Therefore, general statements regarding their service life
The inspection intervals depend on the operational strain cannot be made.
on the pump.
DANGER
DANGER
work.
WARNING
Risk of injury and poisoning due to hazardous pumped
media! DANGER
Use protective equipment when carrying out any work on Risk of death due to electric shock!
the pump. Have all electrical work carried out by qualified electricians
only.
1. Check at appropriate intervals:
– Maintenance of minimum flow rate
– Temperature of antifriction bearings < 120 °C WARNING
– Normal operating conditions unchanged
– Top up oil if necessary Risk of injury and poisoning due to hazardous or hot
– Coupling alignment and condition of elastic parts pumped media!
2. For trouble-free operation, always ensure the following: Use protective equipment when carrying out any work on
– No dry running the pump.
– No leaks Allow the pump to cool down completely before
– No cavitation commencing any work.
– Suction-side gate valves open Make sure the pump is unpressurized.
– Unclogged and clean filters
Empty the pump, safely collect the pumped medium and
– Sufficient supply pressure
dispose of it in accordance with environmental rules and
– No unusual running noises or vibrations
requirements.
– No overloading of the system
– No excessive leakage at the shaft seal
– Proper functioning of auxiliary systems

Maintenance
7.2.1 Antifriction bearings lubricated with grease 7.2.3 Carbon sleeve bearing
1. As a precaution, replace antifriction bearings with lifetime Carbon sleeve bearings are wear parts.
lubrication every 2 years (recommended).
The following antifriction bearings have been installed:
As a precautionary measure, replace carbon sleeve
Bearing bracket Antifriction bearing bearings every 2 years (recommended).
size
7.2.4 Sealing medium
1, 2 • Closed antifriction bearing
with guard discs Only on versions with quenching.
• Lifetime lubrication ex factory
3, 4 • Open antifriction bearings 1. Check the filling level of the sealing medium.
Nilos rings 2. After 4000 operating hours or when the maximum filling
• Greased ex factory level has been reached, replace the sealing medium:
– Empty the sealing chamber and safely collect the
• Must be greased regularly sealing medium.
(→ Table 21 Relubrication – Fill the seal chamber with sealing medium.
intervals for the antifriction
bearings, Page 53). 7.2.5 Cleaning the pump
Tab. 10 Employed antifriction bearings
NOTE
2. Make sure you use the correct type and minimum amount
of grease when filling the bearing (→ 9.3.4 Lubricants, High water pressure or spray water can damage bearings!
Page 53). Do not clean bearing areas with a water or steam jet.
3. Fill the cavities between the rolling elements up to 40 %
with grease. Clean large-scale grime from the pump.
4. Wipe off any excess grease with a soft object.
7.2.2 Mechanical seals

Mechanical seals have functional leaks (→ manufacturer's
specifications).
Single mechanical seals with quenching: any drastic rise
in the level of the quenching system indicates a major leak
at the product-side mechanical seal.
Double mechanical seals: any drastic pressure drop in the
blocking system (loss of blocking fluid) indicates a major
leak at the product-side mechanical seal.
1. In the event of a larger leak: replace the mechanical seal

and its auxiliary seals and check the integrity of the auxiliary
systems.
2. Recommended: Empty out the bearing bracket regularly in
order to replace old pumping liquid:
– Take the pump out of operation (→ 6.3 Shutting down,
Page 28).
– Open connection FD2 of bearing bracket and safely
collect the pumping liquid.
– Fill and bleed the pump (→ 6.1.3 Filling and bleeding,
Page 26).

Maintenance
7.3 Dismounting 7.3.1 Returning the pump to the manufacturer

✔ Pump unpressurized
DANGER ✔ Pump completely empty
✔ Electrical connections isolated and motor secured against
switch-on
✔ Pump cooled down
✔ Coupling guard dismounted
✔ With coupling with spacer piece: spacer piece removed
work. ✔ Auxiliary systems shut down, depressurized and emptied
✔ Manometer lines, manometer and holdings dismounted
1. Enclose a truthfully and fully completed document of
DANGER compliance when returning pumps or components to the
Risk of death due to electric shock! manufacturer (→ 9.5 Safety certificate, Page 59).
Have all electrical work carried out by qualified electricians 2. Take necessary measures, depending on the required
only. repair work, as listed in the table below when returning the
pump to the manufacturer.
WARNING Repair carried out Measure for return
Risk of injury and poisoning due to hazardous or hot ...at the customer's Return the defective
pumped media! premises component to the
manufacturer.
the pump. ...at the Flush the pump and
Allow the pump to cool down completely before manufacturer's decontaminate it if it was
commencing any work. premises used to pump hazardous
Make sure the pump is unpressurized. media.
Empty the pump, safely collect the pumped medium and Return the complete pump
dispose of it in accordance with environmental rules and (not disassembled) to the
requirements. manufacturer.
...at the Only in the event of
manufacturer's hazardous pumped media:
WARNING premises for flush and decontaminate the
Risk of injury due to heavy components! warranty repairs pump.
Pay attention to the component weight. Lift and transport Return the complete pump
heavy components using suitable lifting gear. (not disassembled) to the
manufacturer.
Set down components safely and secure them against
overturning or rolling away. Tab. 11 Measures for return
WARNING
Risk of injury during disassembly!
Secure the pressure-side gate valve against accidental
opening.
Depressurize the blocking pressure system, if available.
Wear protective gloves as components can become very
sharp through wear or damage.
Remove spring-loaded components carefully (e.g.
mechanical seal, tensioned bearing, valves etc.), as
components can be ejected by the spring tension.
Observe the manufacturer's specifications (e.g. for the
motor, coupling, mechanical seal, blocking pressure
system, cardan shaft, drives, belt drive etc.).

Maintenance
7.3.2 Preparations for dismounting 7.3.3 Dismounting

✔ Pump unpressurized Installation with stub shaft (NBWH, CBWH,
✔ Pump completely empty, flushed and decontaminated NIWH and CIWH series)
✔ Electrical connections isolated and motor secured against
switch-on
✔ Pump cooled down
✔ Coupling guard dismounted
1
✔ With coupling with spacer piece: spacer piece removed
✔ Auxiliary systems shut down, depressurized and emptied
✔ Manometer lines, manometer and holdings dismounted
2
In production, the pumps are constructed to a standard
process. The slide-in unit can be removed without
removing the volute casing and piping.
If a coupling with spacer piece is used, the motor can
3
remain mounted on the base plate.
Fig. 21 Widening the stub shaft
When dismounting, observe the following: 1 Socket head cap screw
– Mark the precise orientation and position of all
2 Stub shaft
components before dismounting.
– Dismantle components concentrically without canting. 3 Shaft key groove of motor shaft
– Dismount the pump (→ sectional drawing).
WARNING
Risk of injury due to overturning motor!
Secure the motor to prevent overturning before working
on the stub shaft.
1. Remove retaining clamp:

– To do so, unscrew the hexagon head bolts 901.10 from
the motor bell housing 341.01
2. Widen the stub shaft:
– Unscrew the socket head cap screw 914.06 and screw
a socket head cap screw M10 x 40 or M12 x 40 ISO
1207 (not included in the delivery) into the stub shaft.

Maintenance
7.4 Installing
Reinstall the components concentrically, without canting,
in accordance with the markings made.
WARNING
Risk of injury due to heavy components!
Pay attention to the component weight. Lift and transport
heavy components using suitable lifting gear.
Set down components safely and secure them against
overturning or rolling away.
WARNING
Risk of injury during assembly!
Install spring-loaded components carefully (e.g. 7. Observe the following when fitting the sleeve bearing bush
mechanical seal, tensioned bearing, valves etc.), as with lube oil:
components can be ejected by the spring tension. – Position the centering peg 562.06 as shown in the
illustration.
Observe the manufacturer's specifications (e.g. for the
motor, coupling, mechanical seal, blocking pressure 8. Install the pump (→ sectional drawing).
system, cardan shaft, drives, belt drive etc.). 9. Install the pump in the system (→ 5 Setup and connection,
Page 18).
NOTE
Material damage due to unsuitable components! 7.5 Ordering spare parts
Always replace lost or damaged screws with screws of the For trouble-free replacement in the event of faults, we
same strength (→ 9.3.3 Tightening torques, Page 53). recommend keeping entire slide-in units or spare pumps
Only replace seals with seals of the same material. available on site.
The application guidelines conforming to DIN 24296
1. Observe the following during the installation: recommend provisioning for two years of continuous use
– Replace worn parts with genuine spare parts. (→ 9.4 Spare parts for two years of continuous operation
– Replace seals, inserting them so that they cannot according to DIN 24296, Page 58).
rotate.
– Maintain the specified tightening torques Have the following information ready to hand when
(→ 9.3.3 Tightening torques, Page 53). ordering spare parts (→ type plate):
2. Clean all parts (→ 9.3.6 Cleaning agents, Page 54). Do – Short designation of the pump
not remove any prepared markings. – Pump number
3. On version with a fan and stub shaft (NBWH, CBWH, NIWH – Year of manufacture
and CIWH series): – Part number
– Install the stub shaft (→ 5.5.2 Installation with stub – Designation
shaft (NBWH, CBWH, NIWH and CIWH series), – Quantity
Page 21).
– Push the fan 831.01 with the tolerance ring 517.03 onto
the stub shaft 220.01 to the stop position.
4. On NTWH and CTWH series:
– Fill the space in front of and behind the shaft seal
ring 421.01 with lubricant (→ Figure NTWH, CTWH
version, lubrication and radial shaft seal ring, Page 41).
5. Replace the antifriction bearings.
6. Fill any open antifriction bearings without guard discs with
grease:
– Make sure you use the correct type and minimum
amount of grease when filling the bearing
(→ 9.3.4 Lubricants, Page 53).
– Fill the cavities between the rolling elements up to 40 %
with grease.
– Wipe off any excess grease with a soft object.

Troubleshooting
8 Troubleshooting
For faults which are not specified in the following table or
cannot be traced back to the specified causes, please consult
the manufacturer.
Possible faults are identified by a fault number in the table
below. This number identifies the respective cause and remedy
in the troubleshooting list.
Fault Number
Pump not pumping 1
Pumping rate insufficient 2
Pumping rate excessive 3
Pumping pressure insufficient 4
Pumping pressure excessive 5
Pump running roughly 6
Antifriction bearing temperatures too high 7
Pump leaking 8
Motor power uptake excessive 9
Tab. 12 Fault number assignment
Fault number Cause Remedy

1 2 3 4 5 6 7 8 9
X – – – – – – – – Supply/suction pipe and/or pressure pipe Open the armature.
closed by armature
X – – – – – – – – Transport and sealing cover still in place Remove the transport and sealing
cover.
Dismount the pump and inspect it for
dry-running damage.
X – – – – X – – – Supply/suction pipe not bled properly or Fill up the pump and/or piping
not filled up completely completely and bleed them.
X – – – – X – – – Supply/suction pipe contains air pockets Install the armature for bleeding.
Correct the piping layout.
X X – X – X – – – Supply/suction pipe, pump or suction Clean the supply/suction pipe, pump or
strainer blocked or encrusted suction strainer.
X X – X – X – – – Pump running in the wrong direction Swap any two phases on the motor.
X X – X – – – – – Motor speed too low Compare the required motor speed with
the specifications on the pump type
plate. Replace the motor if necessary.
Increase the motor speed if speed
control is available.
X X – X – X – – – Impeller out of balance or blocked Dismount the pump and inspect it for
dry-running damage.
Clean the impeller.
X X – X – X – – – Air is sucked in Seal the source of malfunction.
X X – X – X – – – Excessive amount of gas: pump is Consult the manufacturer.
cavitating
X X – – X X – – – Pressure pipe blocked Clean the pressure pipe.

Troubleshooting

1 2 3 4 5 6 7 8 9
– X – X – – – – – Geodetic differential head and/or pipe flow Remove sediments from the pump
resistances too high and/or pressure pipe.
Install a larger impeller and consult the
manufacturer.
– X – X – – – – – Supply/suction pipe not fully opened Open the armature.
– X – X – X – – – Supply/suction pipe cross-section too Increase the cross-section.
narrow Remove any encrustations from the
suction pipe.
Open the armature completely.
– X – X – X – – – Differential head excessive: NPSHpump Increase the supply pressure.
larger than NPSHsystem Consult the manufacturer.
– X – X – X – – – Pumped medium temperature too high: Increase the supply pressure.
pump is cavitating Lower the temperature.
Consult the manufacturer.
– X – X – X X – – Pump parts worn Replace the worn pump parts.
– X – X – X – – X Motor running on 2 phases Check the fuse and replace it if
necessary.
Check the cable connections and
insulation.
– X – X – X – – – Hydraulic parts of the pump dirty, clotted Dismount the pump.
or encrusted Clean the parts.
– X – X – – – – X Viscosity or specific gravity of the pumped Consult the manufacturer.
medium outside the range specified for
the pump
– X – – X X – – – Pressure-side armature not opened wide Open the pressure-side armature.
enough
– – X X – X – – X Pressure-side armature opened too wide Throttle down at the pressure-side
armature.
Machine the impeller down. Consult the
manufacturer and adjust the impeller
diameter.
– – X – – X – – X Geodetic differential head, pipe flow Throttle down the flow rate at the
resistances and/or other resistances lower pressure-side armature. Observe the
than specified minimum flow rate.
diameter.
– – X – X – – – – Viscosity lower than expected Machine the impeller down. Consult the
diameter.
– – X – X X X – X Motor speed too high Compare the required motor speed with
the specifications on the pump type
plate. Replace the motor if necessary.
Reduce the motor speed if speed
control is available.

Troubleshooting

1 2 3 4 5 6 7 8 9
– – X – X X – – X Impeller diameter too large Throttle down the flow rate at the
pressure-side armature. Observe the
minimum flow rate.
diameter.
– – – – – X X – X Defective antifriction bearing in bearing Replace the antifriction bearing.
bracket
– – – – – X X – – Coupling not aligned properly Align the coupling.
– – – – – – X – X Defective antifriction bearing in motor Replace the antifriction bearing
(→ manufacturer's specifications).
– – – – – – X – – Lubricant: too much, not enough or Reduce, top up or replace the lubricant.
unsuitable
– – – – – – X – – Excessive axial load Clean the relief bore in the impeller.
– – – – – – – X – Connecting bolts not tightened properly Tighten the connecting bolts.
– – – – – – – X – Mechanical seal worn Replace the mechanical seal.
– – – – – – – X – Mechanical seal worn by pumped liquid Check the pumped liquid.
Replace the mechanical seal.
– – – – – – – X – Housing seal defective Replace the housing seal.
– – – – – – – X – Shaft sleeve is infiltrated Replace the shaft sleeve and/or O-ring.
– – – – – X X X X Pump distorted Check the pipe connections and pump
attachment.
Check the coupling alignment.
Check the attachment of the support
foot.
– – – – – X – – – Coupling elements worn Replace the coupling units and realign
them.
– – – – – X – – – Flow quantity is below the minimum Increase the flow quantity to the
minimum flow quantity.
Tab. 13 Troubleshooting list

Appendix
9 Appendix
9.1 Sectional drawings Part no. Designation

509.01 Intermediate ring
9.1.1 Auxiliary connections
1)
511.01 Centering ring
1)
Abbreviation Connection 511.02 Centering ring
FD1 Pumped liquid / emptying 516.01 Nilos ring
FD2 Pumped liquid / emptying 516.02 Nilos ring
FF2/FV1 Filling / bleeding 517.01 Tolerance ring
1)
FF4/FV4 Filling / bleeding 517.02 Tolerance ring
LO1 Leak / egress 517.03 Tolerance ring
1)
Tab. 14 Abbreviations of the connection designations 524.01 Shaft protection sleeve
1)
9.1.2 Part numbers and designations 529.01 Bearing sleeve
545.01 Bearing bush
Part no. Designation 1)
550.01 Disc
10 Lubricating chamber disc/covering plate 550.02 1)
Disc
102.01 Volute casing 550.106 Slotted disc
161.01 Housing cover 550.107 Disc
183.01 Support foot 551.01 Spacing washer
201 Hexagon head bolt 551.02 2)
Spacing washer
202 Hexagon head bolt 551.04 Spacing washer
203 Hexagon head bolt 551.05 Spacing washer
210.01 Shaft 551.06 1)
Spacing washer
220.01 Stub shaft 551.07 1)
Spacing washer
230.01 Impeller 554.08 Washer
231 disc 554.09 Washer
321.02 Groove ball bearings 554.13 Washer
330.01 Bearing bracket 562.06 Spring dowel
341.01 Motor bell housing 562.08 Cylindrical pin
360.02 Bearing cover 565.01 Rivet
400.01 Gasket 681.101 Coupling guard
400.02 Gasket 681.102 Equalizing pipe
400.03 Gasket 686.01 Guard sheet
411.02 Seal ring 686.02 Guard sheet
411.06 Seal ring 710.01 Pipe
411.07 Seal ring 801.01 Flanged motor
411.08 Seal ring 831.01 Fan (push on to stop position)
1)
412.07 O-ring 901.01 Hexagon head bolt
421.01 Shaft seal ring 901.02 Hexagon head bolt
433.01 Mechanical seal 901.06 Hexagon head bolt
461.01 Gland packing

Appendix
Part no. Designation

901.07 Hexagon head bolt
902.01 3) 4) Stud bolt
4)
902.02 Stud bolt
902.102 Stud bolt
903.02 Screw plug
903.06 Screw plug
903.07 Screw plug
903.08 Screw plug
904.01 Grub screw
914.06 Socket head cap screw
3) 4)
920.01 Nut
4)
920.02 Nut
920.106 Hexagon nut
920.107 Hexagon nut
920.13 Nut
922.01 Impeller nut
1)
923.01 Impeller nut
932.01 Circlip
2)
932.02 Circlip
932.03 Circlip
932.05 Circlip
1)
932.06 Circlip
932.07 Circlip
934.01 Spring washer
936.01 Spring ring
940.01 Shaft key
940.02 Shaft key
971.01 Name plate
Tab. 15 Designations of components according
to part numbers
1) Only on version with SiC bearing
2) Only on versions with carbon bearing.
3) Only on NTWH series with bearing bracket size 4
4) Only on CTWH series

Appendix
517.01 932.03 923.01 400.03 903.06 421.01 321.02 210.01

545.01 529.01 551.07 551.02 433.01 411.06 551.04 551.05
102.01
400.01
161.01
230.01
551.01
936.01
934.01
922.01
940.01
932.01
461.01
903.02
411.02
551.06 550.01 550.02 932.02 411.08 183.01 360.02 940.02

932.06 511.01 517.02 511.02 903.08 330.01 901.13 932.05
971.01 565.01 901.06 914.08
901.01 411.07 903.07

902.01
920.01
710.01
Fig. 22 U2.11A-S1 series overview sectional drawing, balanced mechanical seal and SiC bearing

Appendix
400.01 400.02 509.01 901.02 901.01

902.02 902.01
920.02 920.01
Fig. 23 Version with intermediate ring

Fig. 26 NTWH, CTWH version, lubrication and
radial shaft seal ring
1 Fill with lubrication grease completely
516.01 516.02
Fig. 24 Version for bearing bracket size 3 and 4
545.01 433.01 210.01

seal and carbon bearing

Appendix

Appendix
545.01 932.02 551.02 433.01 220.01

400.01 509.01 901.01

400.02 901.02

Appendix
* Only if it is set up in a vertical position

Appendix
220.01
433.01
551.02
932.02
545.01

901.01
901.02
509.01
400.02
400.01

Appendix
9.1.6 CTWH 200-250/81 series
Fig. 33 CTWH 200-250/81 series, U2.12A

A Fill this space completely with
special grease (ASONIC GHY 72)

Appendix
9.1.7 Coupling guard
max. 8 mm max. 8 mm
Fig. 34 Coupling guard on base plate versions
Fig. 35 Coupling guard on flange versions

Appendix
9.2 Exploded drawings

Fig. 36 U2.11A-S1 series – balanced mechanical seal and SiC bearing
Fig. 37 U3.3A-K1 version – unbalanced mechanical seal and carbon bearing

Appendix

Appendix

Appendix
9.2.4 CTWH 200-250/81 series
Fig. 42 CTWH 200-250/81 series, U2.13A-K2

Appendix
9.3 Technical specifications 9.3.2 Sound pressure levels

Measuring conditions:
More technical specifications (→ order data sheet).
• Distance to the pump: 1 m
9.3.1 Ambient conditions • Operation: cavitation-free
Operation under other ambient conditions should be • Motor: IEC standard motor
agreed with the manufacturer • Tolerance ±3 dB
Temperature Relative humidity [%] Setup Lower-noise versions of the motors are available if the
[°C] height expected noise levels exceed the permissible limits.
Long-term Short-term above sea
level [m] Nominal motor Sound pressure level [dB] for pump
power PM [kW] with motor at speed [rpm]
–20 to +40 ≤ 85 ≤ 100 ≤ 1000
Tab. 16 Ambient conditions 1450 1750 2900 3500
1.5 58 58.5 63 64
2.2 60 60.5 66 67
3.0 62 62.5 68 69
4.0 63 63.5 69 70
5.5 65 65.5 71 72
7.5 66 66.5 72 73
11.0 68 68.5 74 75
15.0 69 69.5 75 76
18.5 70 70.5 76 77
22.0 71 71.5 77 78
30.0 72 72.5 78 79
37.0 73 73.5 79 80
45.0 74 74.5 80 81
55.0 75 75.5 80 81
75.0 76 76.5 81 82
90.0 76 76.5 82 83
110.0 77 77.5 82 83
132.0 78 78.5 83 84
160.0 79 79.5 84 85
200.0 80 80.5 85 86
250.0 83 83 83 84
315.0 84 84 85 85
355 85 85 86 86
Tab. 17 Sound pressure levels

Appendix
9.3.3 Tightening torques 9.3.4 Lubricants
Part no. Thread size Quality Tightening Property of lubrication Value

torque [Nm] grease
M10 35 Non-resinous and acid-free –
901.01 GA-T2
M12 60
Anti-rust –
M10
901.02 GA-T2 67 Worked penetration 250–280 mm/10
M12
901.06 M12 8.8 60 Dropping point > 250 °C
901.08 M6 8.8 9 Temperature range for -40 to 180 °C

application
M10 30
901.10 M12 8.8 50 Manufacturer KLÜBER LUBRICATION
M16 100 Name ASONIC GHY 72
M12 60 Tab. 19 Properties of lubrication grease
901.13 8.8
M16 146
M10 35 Bearing bracket Bearing Approx.
902.01 M12 GA-T2 60 size abbreviation amount of
M16 146 grease [g]
M12 60 3 6410 J C4 35
902.02 GA-T2
M16 146 4 6413 J C4 65
903.02 5 6413 J C4 65
G¼ 10
903.06
G⅜ St 15 Tab. 20 Minimum amounts for grease lubrication
903.07
G½ 30
903.08
Bearing bracket Motor speed Relubrication
914.06 M8 12.9 25 size [rpm] intervals [h]1)
M6 9 3 1450 11400
914.08 M8 8.8 22
M10 35 1750 10100
M20 x 1.5 112 4 1450 10500

M24 x 1.5 17H 188 1750 9300
922.01 M30 x 1.5 340
5 1450 10500
M36 x 1.5 8 700
1750 9300
KM 7-LH 65
KM 9-LH 110 2900 8000
923.01 11H
KM 11-LH 200
Tab. 21 Relubrication intervals for the antifriction bearings
KM 14-LH 400
1) At temperatures > 70 °C, every further temperature
Tab. 18 Tightening torques increase of 15 °C requires the relubrication interval be
1) not valid for pumps with packing stuffing box halved.

Appendix
9.3.5 Preservatives
Use Valvoline preservatives or similar (recommended).
Type of storage Storage Preservative Renew

duration inside/ [months]
[months] outside inside/
outside
In closed, dry and 6–12 Tectyl 511 M –
dust-free room
> 12 Tectyl 506 EH 48/48
In open air, central 6–12 Tectyl 542 –
European climate
> 12 Tectyl 506 EH 48/18
In open air, 6–12 Tectyl 542/ –
tropical climate, Tectyl 506 EH
aggressive
industrial > 12 Tectyl 506 EH 48/12
atmosphere or
close to sea
Tab. 22 Valvoline preservatives
9.3.6 Cleaning agents
Application area Cleaning agents

Foodstuffs and drinking E.g. spirit, Ritzol 155, strong
water sector alkaline soapy solution,
steam jet (for individual
parts only)
Other Benzine, wax solvents,
diesel, paraffin, alkaline
cleaners
Tab. 23 Cleaning agents

Appendix
9.3.7 Height offset for motor alignment with Height Rotation Setting aid
adjusting screw adjustment angle of
[mm] spindle [°]
Height Rotation Setting aid 0.75 180 1/2 turn
adjustment angle of
[mm] spindle [°] 0.77 185 –
0.02 5 – 0.79 190 –
0.04 10 – 0.81 195 –
0.06 15 – 0.83 200 –
0.08 20 – 0.85 205 –
0.10 25 – 0.88 210 –
0.13 30 Shaft key surface to point of 0.90 215 –

hexagon 0.92 220 –
0.15 35 – 0.94 225 –
0.17 40 – 0.96 230 –
0.19 45 – 0.98 235 –
0.21 50 – 1.00 240 –
0.23 55 – 1.02 245 –
0.25 60 Shaft key surface to shaft 1.04 250 –
key surface
1.06 255 –
0.27 65 –
1.08 260 –
0.29 70 –
1.10 265 –
0.31 75 –
1.13 270 3/4 turn
0.33 80 –
1.15 275 –
0.35 85 –
1.17 280 –
0.38 90 1/4 turn
1.19 285 –
0.40 95 –
1.21 290 –
0.42 100 –
1.23 295 –
0.44 105 –
1.25 300 –
0.46 110 –
1.27 305 –
0.48 115 –
1.29 310 –
0.50 120 –
1.31 315 –
0.52 125 –
1.33 320 –
0.54 130 –
1.35 325 –
0.56 135 –
1.38 330 –
0.58 140 –
1.40 335 –
0.60 145 –
1.42 340 –
0.63 150 –
1.44 345 –
0.65 155 –
1.46 350 –
0.67 160 –
1.48 355 –
0.69 165 –
1.50 360 1 turn
0.71 170 –
Tab. 24 Height setting at the adjusting screw
0.73 175 –

Appendix
9.3.8 Flange loads according to ISO 5199 Pump Values for base plate
size
Not filled with Filled with concrete
Pump Values for base plate concrete
size
Not filled with Filled with concrete Fv max Fh max Mt max Fv max Fh max Mt max
concrete (z) (x, y) [Nm] (z) (x, y) [Nm]
Fv max Fh max Mt max Fv max Fh max Mt max [N] [N] [N] [N]
(z) (x, y) [Nm] (z) (x, y) [Nm] 150–250 12800 8000 4850 17800 16700 9700
[N] [N] [N] [N]
150–315 13200 8300 5050 18400 17300 10100
20–160 1300 1000 200 3000 1400 270
150–400 11400 7200 4200 16200 15000 8700
25–160 2000 1400 400 4500 3100 850
150–500 12100 7600 4550 17000 15900 9200
25–200 1900 1400 350 4400 2900 800
200–250 16600 10600 6600 22400 21400 12600
32–160 2300 1600 500 4600 3200 1000
200–315 17500 11200 7000 23400 22400 13200
32–200 2100 1500 450 4500 3100 900
200–400 16000 10100 6300 21700 20700 12200
32–250 2500 1700 550 4800 3450 1100
200–500 16700 10700 6650 22500 21500 12700
40–160 2700 1800 650 5000 3600 1250
250–315 19900 13100 7350 25500 24500 13900
40–200 2400 1700 550 4800 3400 1100
250–400 19800 13100 7400 25400 24400 14000
40–250 2800 1900 700 5200 3800 1350
Tab. 25 Flange loads
40–315 2900 2000 700 5300 3850 1400
50–160 3200 2100 800 5500 4100 1650
z
50–200 2800 1900 700 5200 3800 1350
1
50–250 3200 2200 850 5600 4250 1650
x y
50–315 3300 2200 850 5700 4300 1700
z
65–160 4200 2800 1200 6700 5200 2400
65–200 4500 2900 1300 7000 5500 2600
65–250 4000 2600 1100 6400 5000 2250 2
x y
65–315 4700 3100 1400 7300 5800 2850
65–400 3200 2200 850 5600 4100 1600
80–160 5300 3400 1650 8000 6400 3350 Fig. 43 Flange loads at the pump
80–200 5600 3600 1700 8300 6700 3600 1 Outlet flange
80–250 4900 3200 1400 7500 5900 3000 2 Suction pipe
80–315 5900 3800 1850 8800 7100 3900

80–400 5400 3500 1650 8100 6500 3400
100–160 5000 3200 1500 7600 6000 3050
100–200 7000 4400 2300 10300 8700 5000
100–250 7900 5000 2700 11600 10300 6000
100–315 7200 4600 2400 10600 9100 5250
100–400 7200 4600 2350 10500 9000 5200
125–200 7300 4600 2400 10900 9500 5200
125–250 9700 6100 3450 14000 12800 7300
125–315 8500 5400 2950 12500 11400 6700
125–400 8600 5400 2950 12700 11600 6850
150–200 12600 8000 4800 17700 16600 9600

Appendix
M
1,0
0,9
0,8 1
2
0,7 3
0,6
4
0,5
0,4
0,3
0,2
0,1
0 [°C]
50 100 150 200 250 300 350 400 450
Fig. 44 Correction factor M and operating temperature

1 Non-alloyed steel cast
2 Austenitic steel cast
3 Spheroidal iron EN-GJS400
4 Gray cast iron EN-GJL250

Appendix
9.4 Spare parts for two years of

continuous operation according
to DIN 24296
Part no. Part designation Number of identical pumps (including stand-by pumps)
2 3 4 5 6 or 7 8 or 9 >9
Set/quantity of spare parts
210.11) Shaft complete 1 1 1 2 2 3 30 %
220.011) Stub shaft complete 1 1 2 2 2 3 30 %
230.01 Impeller 1 1 1 2 2 3 30 %
1)
321.02 Groove ball bearing complete 1 1 2 2 3 4 50 %
Gasket (for version with
400.02 4 6 8 8 9 12 150 %
intermediate ring)
412.07 O-ring 4 6 8 8 9 12 150 %
421.01 Shaft seal ring 2 3 4 5 6 7 90 %
433.01 Mechanical seal 2 3 4 5 6 7 90 %
461.01 Gland packing rings (set) 2 3 4 5 6 7 90 %
Shaft protection sleeve for
524.01 1 1 2 2 2 3 30 %
packing
SiC/SiC carbon sleeve
529.011) bearing 1 1 2 2 2 3 30 %
complete
Steel/carbon bearing bush
545.011) 1 1 2 2 2 3 30 %
complete
Slide-in unit or drive unit 1 1 2 2 2 3 30 %
1)
Various Seals for pump housing (set)
4 6 8 8 9 12 150 %
Other seals (set)
Tab. 26 Spare parts for two years of continuous operation
1) Can be purchased as a mechanical unit (BG) or as a sales unit (VG).

Appendix
9.5 Safety certificate

Please copy this document and send it together with the
pump.
The pump and accessories submitted for inspection / repairs together with the safety certificate by us, the signatory,
Type: Delivery date:
Part no.: Order no.:
Reason for inspection / repair:
Was not used with liquids that are hazardous to health or the environment.
Used for the following application:
and came into contact with liquids that must be labeled for safety or are considered to be polluting.
Last pumped liquid:
The pump has been carefully emptied and cleaned on the outside and inside prior to delivery or provision.
Special safety precautions are not necessary for subsequent handling.
The following safety precautions regarding rinsing liquids, liquid residue and disposal are necessary:
If the pump was used with critical liquids, please make sure you enclose a safety data sheet in the
package.
We hereby declare that the information given is correct and complete, and that the pump is being shipped in accordance with
legal requirements.
Company / Phone:
address:
Fax:
Customer no.: ____ ____ ____ ____ ____ ____ ____

Issuer name:
(capital letters) Position:
Date: Company stamp / signature:

Tab. 27 Safety certificate

Appendix
9.6 Declaration of conformity according

to EC machine directives
The following declaration does not contain serial numbers
or signatures. The original declaration is delivered with the
respective pump.
EC declaration of conformity according to

machine directive, appendix II A
We,
Allweiler AG, Postfach 1140, 78301 Radolfzell, Germany; Tel. +49 (0)7732 86-0, Fax. +49 (0)7732 86-436,
hereby declare that the following machine adheres to the relevant EC directives detailed below:
ID no.
Designation ALLHEAT®
Equipment no.
Order no.
EC directives:
• Machine directive (2006/42/EC)

• Low-voltage directive (2006/95/EC)
• EMC directive (2004/108/EC)
Applicable harmonized norms:
• EN 809:1998
• EN ISO 12100-1:2003
• EN ISO 12100-2:2003
• EN 14121-1:2007
Person authorized to compile the Allweiler AG
technical file Allweilerstr. 1
78315 Radolfzell
Date: 11.26.2008 Company stamp / signature: Company stamp / signature:
Head of Development/Construction Head of Quality

Tab. 28 Declaration of conformity according to EC machine directives

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Centrifugal Pump with

Version BA-2010.03 ALLWEILER AG • Werk Radolfzell

We reserve the right to make technical changes.

2 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

7.2.1 Antifriction bearings lubricated with

460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 3

4 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 5

1 About this document

1.1 Target groups

1.2 Other applicable documents

6 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

1.3 Warnings and symbols

Tab. 4 Symbols and their meaning

1.4 Technical terms

460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 7

• The power consumed by the pump increases with

8 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

2.2.2 Obligations of the operating company 2.2.3 Obligations of personnel

460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 9

3 Layout and function

3.1 Labels 3.1.3 Pump type code

3.1.1 Type plate

6 5 Fig. 3 Pump type code (example)

Fig. 1 Type plate (example) Position Meaning

Fig. 2 ATEX plate (example)

10 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

Fig. 4 NTWH and CTWH series

460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 11

3.2.2 NBWH and CBWH series

Fig. 5 NBWH and CBWH layout

12 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

3.2.3 NIWH and CIWH series

Fig. 6 NIWH and CIWH layout

460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 13

3.3 Shaft seals 3.4 Auxiliary systems

• Single mechanical seal

Fig. 7 Single mechanical seal with quenching

The pressure of the pumped medium is higher than the

14 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

4 Transport, storage and disposal

4.1.1 Unpacking and inspection on delivery

Fig. 10 Fastening the lifting gear to the pump unit

Fig. 8 Fastening the lifting gear to the pump unit

Fig. 11 Fastening the lifting gear to the pump

Lift the pump/unit properly.

460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 15

4.2 Preservation 4.4 Removing the preservative

16 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

Dispose of the pump in accordance with local regulations.

460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 17

5 Setup and connection

5.1.3 Preparing the foundation and surface

Make sure the foundation and surface meet the following

18 ALLHEAT Series® N..WH, C..WH BA-2010.03 460.0028 GB – 550 407

5.2 Installation on a foundation 5.2.2 Fastening the pump aggregate

Follow the manufacturer's instructions when using

3. Set the pump aggregate down on the foundation. When

Fig. 13 Checking for distortion

– Measure in two planes at an angle of 90° on the

460.0028 GB – 550 407 BA-2010.03 ALLHEAT Series® N..WH, C..WH 19

5.3 Installation without foundation 5.5 Installing the motor

1 5.5.1 Version with coupling (NTWH and CTWH series)

5.4 Installing in the pipe