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an initiative for EASY GOVERNANCE by 11 Microtech IT Systems Pvt.

All our Projects have - Uptime 99.99% Uptime of website 99.99%


UNIQUE PROJECTS SAME SOLUTION CONCEPT DONE DIFFERENTLY

AMC Project created by AMC, Software cost funded by GIL, tested by GIL. One of the Six Best E-Governance practice in the world by International City Managers Association AMC Major conditions laid out in JnNURM for Governance were fulfilled before MoU signed with GoI. e-

After studying AMC e-Governance, Government of Gujarat had made this project as a role model for 160 Nagarpalikas. IIM-A Centre of e-Governance studied the project Evaluation Government Service: A customers perspective of eGovernment. Recent study of RTO check post and AMC CCC project shows findings in two opposite directions.

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Vejalpur Municipality received Silver Icon by GoI Ministry of Information Technology & Department of Administrative reforms for Professional Excellence in Process Reengineering Collector & District Magistrate Office, Ahmedabad evolved concept of Janseva on lines of City Civic Centre. Computer Society of India gave 1st. Prize for Best Citizen Centric Service Solution Pune Municipal Corporation awarded work to MS without tender after studying AMC e-Governance initiative Sales Tax Department, GoG had asked for services of MS to provide manpower for implementation of VAT, solely on the basis of implementation success at AMC 9 Agencies involved Education Department : Admissions given to 1,00,000 plus , 2500 students per day, thus saving in semester time. Admissions for Engineering Degree, Engineering Diploma, Medical, Dental, Para Medical, Nursing, MBA/MCA New! Vadodara Municipal Corporation : Total Solution Provider Dr. Tejas Patels Hospital trusts us with network & antivirus security a person to whom we trust our heart John Energy Ltd. WAN across India covering 22 oil rigs

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Why us?
Technology proven, cost effective , machines still running! Innovation same concept, done differently, e.g. Property Tax dept. Shops & Est. Reliability In last six years, main server was down for only 6 days, 3 due to fire Return on Investment Initial Investment cost was recovered in span of six months. P. Tax and Octroi always has surpassed target Response Fire in server room, overnight setting up of New Octroi Nakas, New area P. Tax assessment (data entry, billing done in record time) Security Database is not hacked till now, webiste is safe, data backup at 6 places Cost Savings Only corporation to issue single receipt, first corporation to go for ECS, RBD is 100% digitized Integrity When Oracle was given free with Sun server, we passed the benefit

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JnNURM Mandatory Reforms Municipal Level


Adoption of Modern, accrual based, double entry system of accounting; We have to implement it as a whole : Stores, Estate, Works, Establishment Expense (payroll), budget monitoring & preparation needs to be interlinked.

Introduction of System of e-Governance, using IT applications, GIS and MIS for various urban services; IT Applications needs to be online, Licenses, online payment, birth & death certificates. GIS for services like water, drainage, TP Schemes on click of a button

Reform of Property Tax with GIS, and arrangements for its effective implementation as to raise collection efficiently to 85%; Database needs to be linked with GIS so that present 75% collection surpasses 85%. Periodic images will lead to identifying new assessments

Levy of reasonable user charges, with the objective that full cost of operation and maintenance is collected within seven years; AMC successfully levied user charges increasing the taxes by 33% possible due to centralized database. Department knew the effect before hand

Internal earmarking of budgets for basic services to the urban poor, &; More the revenue, more resources for services to the urban poor

Provision of basic services to urban poor, including security of tenure at affordable prices. e-Governance can help in monitoring

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P. Tax Ratio of Recovery Against Demand


80.00 72.41 70.00

60.00

56.24 48.80 42.07

58.50

50.00 Percentage

47.51

40.00 34.44 30.00

% OF RECOVERY

20.00

10.00

0.00 2002_03 2003_04 2004_05 2005_06 Recovery : Demand 2006_07 2007_08 2008_09

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No. of Transactions

REVENUE TYPE

2002-03 NO. OF RECEIPTS COLLECTION 64,70.77.813 89,37,112 0 0 6,04,829 0 0 0 0 65,66,19,754

2007-08 NO. OF RECEIPTS 8,43,045 30,109 2,473 2,933 25,567 73,928 252 359 4,081 9,82,747 COLLECTION 2,69,22,79,195 2,05,79,160 36,24,84,846 13,48,42,331 29,98,947 30,16,175 1,19,925 4,39,900 65,700 321,68,26,179

Property Tax Vehicle Tax Building Plan TDO Fees Shops B/D Cert Hawkers License Hotels & Restaurants Right to Information TOTALS

1,75,949 13,443 0 0 8,599 0 0 0 0 1,97,991

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Property Tax Complaints


COMPLAINT CATEGORY 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 TAXASSESMENTREDUCED TAXNEWASSESMENT TAXOCCUPIERCHANGE TAXUSECHANGE ASSESMENTDENIED TAXDIVISIONBILLASPERUSAGE TAXDUPLICATEBILL(CANCELLATION) TRANSFEROFOWNERNAME(TSF) TAXGENERAL TAXVACANT PTAX-NEWPROPERTYCREATION PTAX-EXISTINGPROP.COMPLAINTS TOTALS 12358 147 2178 114 502 157 1417 6232 6972 1229 0 442 31748 12119 267 5167 269 380 1740 2303 14195 8401 7606 0 471 52918 8156 178 6170 371 255 1968 1925 15086 14690 7187 1107 287 57380 14112 177 7225 403 273 2115 2131 19103 12337 7014 2264 306 67460 26463 486 8199 320 415 2044 2795 22620 9788 7007 3282 1204 84623 17503 267 9828 222 354 2532 2608 27020 7635 6697 4344 9593 88603 7933 142 6664 158 213 2035 1540 19578 5555 4860 2791 860 52329 TOTALS 98644 1664 45431 1857 2392 12591 14719 123834 65378 41600 13788 13163 435061

* - The figures for the year 2008-09 is for the period 01-APR-2008 to 30-OCT-2009

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General Complaints
COMPLAINT CATEGORY 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 * 2008-09 TOTALS APPEALATEAPPLICATIONS OCTROI PALEDEPO(DEADANIMALREMOVAL) ILLEGALCONSTRUCTION STREETLIGHT WATER DRAINAGE STORMWATERDRAINAGE ROADSANDFOOTPATHS PUBLICBUILDINGS HEALTH ENCROACHMENTS OTHERS TOTALS 0 2 31 211 282 3085 33232 15 2331 225 2486 156 610 42666 304 21 101 562 925 4985 55474 103 4875 191 4331 263 1186 73321 399 19 50 302 623 2705 31508 118 2394 124 2127 120 185 40674 15904 1 24 137 90 934 10653 49 1174 26 918 89 0 29999 421 10 26 207 140 437 3431 54 539 29 945 93 0 6332 801 17 54 305 262 175 371 126 473 51 342 115 0 3092 161 3 46 251 195 251 281 58 306 30 276 129 0 1987 17990 73 332 1975 2517 12572 134950 523 12092 676 11425 965 1981

* - The figures for the year 2008-09 is for the period 01-APR-2008 to 30-OCT-2009

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198071

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Next Three Years : Systems - Hardware & Software Data Centre as per standards Disaster site a must Security Firewall, encryptions Servers UPS Connectivity across all departments use Reliance Alternative to BSNL, within BSNL Lease lines PCs old ones can be donated to AMC schools (500 schools) Computer centre at each zone Oracle 11 G ARCVIEW upgradation Windows 2008 server

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Next Three Years : for Citizens Online : Property Tax Shops & Establishments Trade Licenses (Health & Other Mandatory) Periodic Licenses (Fire Dept. during Dipawali, temporary structures Professional Tax Issuance of Birth & Death Marriage Registration General Complaints Building Plan old - new Sign Board Vehicle Tax

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Next Three years : New Modules Human Resource Management Information System Payroll, Service Book Financial Accounting System Material Management Engineering Module Project Management for ongoing JnNURM projects Solid waste Management Central Workshop Estate Management Health care Urban Health centres School Board Zoo & Balvatika

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Next Three Years : for Staff PDA for Property Tax Shops & Establishment Licenses Health Estate Plots, Property of AMC, Encroachments Information can be loaded on case to case basis Same PDA can be used by different departments At the end of the Day, once put on base unit or thru blue tooth data can be transferred GIS P. Tax database, TPS, all services water, electricity, drainage RTI monitoring complaints types and keeping information ready 1414

Employee Management Information System

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Click to edit Master text styles Second level Third level Fourth level Fifth level

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StreetEagle Enterprise Solution

CSI

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StreetEagleTM Waste Management

CSI
Reporting Capabilities: Insightful, real-life reports

- Virtual Time Clock - Engine Idle Times - Speeding Events - Collection Report

- Actual Vs. Scheduled Events - Vehicle Starts/Stops - Trip Mileage - Total Distance Traveled - Detailed Activities - Fuel Tax - Schedule Adherence 1919

Thank You

2020