DFX 8500 Trnmod

EPSON
Training
Dot Matrix Printer
Training Guide
DFX-8500 Training Module
Class Handouts:
⇒Troubleshooting Aid
/Observation Sequence
⇒Control Panel Reference
⇒Functional Diagram
⇒Motor Phase Charts
⇒Junction Board Layout
⇒Print Head Cable Layout
⇒Adjustment Supplements
⇒Test Points
⇒Error Codes / Flow Chart
⇒Labs : Operational : Mechanical
1
EPSON
Training
DFX - 8500 Training Module
General Section
The General Section

contains general information that
can be applied to all of
EPSON’s DOT MATRIX PRINTERS
2
EPSON
Training
General Section
TRAINING CONCEPTS
!Screw Types: Machine VS Self-Tap
!DO NOT.. Over-Tighten screws!
!DO NOT.. Pull P-ROMS unless instructed
"DO.. Report broken equipment

"DO.. Keep area clean
"DO.. Be on time
Remember: Epson has a “No-solder” rule for

any repairs. Go to the next higher assembly if
soldering is required.
3
EPSON
Training
General Section
PARALLEL INTERFACE TEST CONNECTOR
This test plug works with the printer ON-LINE
(ready to print data. It confirms operation of the
input data latches in the printer I/O.
1 19
2 20
3 21
4 22 Install jumpers as
5 23
6 24
indicated on a standard
7
8
25
26
connector.
9 27 Pins 2 through 9 are
10 28
11 29 parallel DATA Lines.
12 30
13 31 As jumpered: Prints
14 32
15 33
“H” (HEX 48)
16 34
17 35
18 36
4
EPSON
Training
General Section
Meter Setup: For probing Test Points
Set up your meter with test leads and pins as shown:
ALLIGATOR LEADS
FROM TOOL KIT
STRAIGHT PINS
CONNECTOR 5
EPSON
Training
General Section
LUBRICATION LIST
The following list of lubricants specified in the Maintenance Section of our various
printer manuals. When performing PM routines, match the lubricant number to this
list so you can order the correct product.
LUBE CODE DESCRIPTION PART #

----------------- --------------------- ---------------
G-2 GREASE B700200011
G-20 CLEAR GREASE B702000001
G-26 WHITE GREASE B702600001
G-27 GREASE B702700001
G-37 GREASE B703700001
O-2 LIGHT OIL B710200001
0-8 OIL(plastics) 1019753
O-12 OIL(combination gears) 1038991
6
EPSON
Training
General Section
MOTOR PHASE CHARTS

The following three pages identifies some minor
difference between stepper motors used within
Epson Printer Products that use a 4 wire, 5 wire,
or a 6 wire configuration.
7
EPSON
Training
General Section
MOTOR PHASE 4 wire
A
52 OHM
0.58 52 OHM
E
AG
B
LT
VO
A
E
NC
TA
DE
DIO ECK
S
SI
CH
RE B MOTOR
D
PCB C
52.4
E
AG
LT
VO
D
E
NC
TA
DE
DIO ECK
IS
ES
CH
R
MOTOR
DRIVER CHECK
CHECK
4-WIRE STEPPER MOTOR CHECKS
The motor has only 4 leads connected. Each pair is two phases, depending on
which way polarity is applied. There is no seperate ground lead. Just check
resistance across each of the two pair. They should be within 10% of each other.
8
EPSON
Training
General Section
MOTOR PHASE 5 wire
A
52 OHM
0.58 52 OHM
E
AG
B
LT
VO
RED TO A
GND
CE
AN
IST DE
S DIO ECK
RE CH
B MOTOR
C
GND
PCB C
D
52.4
E
GND
AG
LT
VO
D
CE
AN
E
ST
OD K
DI EC
SI
CH
RE
DRIVER CHECK MOTOR
CHECK
Five wires are connected to the motor. The GROUND line is common to both
coils in the motor, so you can check any of the 4 phases by referencing the single
ground connection. The phases should all measure within 10% of each other.
9
EPSON
Training
General Section
MOTOR PHASE 6 wire
A
52 OHM
0.58 GND
52 OHM
E
AG
LT
VO B
RED TO A
GND
CE
GND
AN
DE
ST
DIO ECK
SI
CH
RE
B MOTOR
C
GND
PCB C
D
52.4
E
GND
AG
LT
VO
D
CE
AN
DE
ST
DIO ECK
SI
CH
RE
MOTOR
DRIVER CHECK
CHECK
The motor has 6 leads connected. Each coil in the motor has a
seperate ground. Check each phase by referencing its associated
ground. Each goround refernces 2 pahases. The 4 phases should
be within 10% of each other.
10
EPSON
Training
General Section
General Trouble Shooting Tips
Communication Errors:
1) - Always check all cable connections (power cord, communications cable,etc.).
2) - Try another cable.If available, try another computer.
3) - Start at the Default Settings and work your way up to the settings the customer wants.
4) - Always disconnect cable from Computer and Perform a Self- test ( feature/demo print) then work up .
5) - Always try to print from DOS( I.E. - DIR > LPT1 (ENTER))
6) - Once the above has been done, then go into Customer's Application. (if everything else is O.K.)
7) - Have them check their printer settings (I.E. - port , port settings if serial-baud,parity, etc.).
8) - Ensure the proper port is in use. If they have multiple try another other port.
9) - Try reloading printer Driver (remove the old driver).
Print Quality Errors:

1) - Try a new consumable (if ink jet, attempt cleaning cycles)
2) - Ensure that the consumable is Genuine (not 3rd party or refilled).
3) - Ensure the proper Preventative Maintenance has been performed (located in the User's Manual).
4) - If Dot Matrix or Ink Jet, ensure the proper Paper thickness is selected ( refer to the User's Manual).
5) - Paper Specifications (Quality, thickness, printable side, etc.)( located in the User’s Manual ).
6) - Alignment concerns, set to Unidirectional for best possible quality.
7) - Set printer and Application Program to their defaults .
8) - Perform a self-test (feature/demo print).
9) - Try a different Application Program.
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EPSON
Training
General Section
General Trouble Shooting Tips
Jamming or Critical Errors:
1) - Check paper path and print head path for obstructions.
2) - Check for broken/blocked sensors/gears
3) - Ask how often it happens.
4) - Explain paper specifications (located the User's Guide).
5) - If labels are used with Dot Matrix - Never back labels out. Check for jammed labels.
6) - If using labels with Ink Jet / Laser, ensure that the labels are within specifications for the a
printer.
7) - Always fan paper well.
8) - If using continuous forms, check tractor alignment, make sure friction is not in use.
9) - Multi-Part forms, check the paper specifications (carbon counts as 1 part).
Sotware Driver Issues :

1) - Check driver setup.
2) - Try printing from DOS (DIR > LPT1).
3) - Try setting the port to LPT1.DOS (turn fast printing off ).
4) - Ensure that the proper port is selected (COM# - SERIAL / LPT# - PARALLEL).
5) - Re-install the printer driver (if the driver has a SETUP.exe file, then use it).
(i.e.- Choose “FILE”: Choose “RUN”: In Dialog box TYPE - “A:\SETUP”)
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EPSON
Training
General Section
Epson’s Five and Dime Troubleshooting Process
DIME: (A Full 10 Step Process from Beginning to End)

1) - Talk with customer or interpret their failure description.
2) - Verify symptoms to ensure that the printer is indeed failing.
3) - Attempt quick fixes based on known common issues.
4) - Review and use any available troubleshooting aids.
5) - Conduct a logical Step-by-Step process (FIVE) Next Page.
6) - Clear the problem.
7) - Verify the fix by running a full CTEST (Confidence Test).
8) - Perform preventative maintenance (clean the printer).
9) - Complete necessary paperwork (In house & for Labor Reimbursement).
10)- Notify customer that the repair is complete (educate customer if necessary, to avoid future
mistakes).
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EPSON
Training
General Section
Epson’s Five and Dime Troubleshooting Process
FIVE: (Actual Troubleshooting Process for Printers)
Step 1) K.I.S.S. – Don’t Overlook the Obvious!! Do a good visual and verify that
power is present. Check the DIP Switch settings. Verify that all fuses are good.
Many printer problems are simply attributed to a loose connection,
incorrect settings (DIP Switches and Drivers) or even a blown fuse. Look and Listen for proper
mechanical movement. Don’t forget, when troubleshooting printers the
Power of Observation is your best troubleshooting tool !!
Step 2 ) Divide and Conquer: Determine as Quickly as possible whether your

dealing with a Mechanical or Logical problem. This is done by testing
the Mechanism first. Check out all Motors, Sensors and also the Printhead,
if your dealing with an Impact Printer. If a Bad Motor or Printhead
is found, it is Extremely Important to check out its associated Driver Circuit.
Failure to do so can cause DAMAGE to the newly replaced part.
Step 3) If the Mechanism checks out good, your problem is with the Logic Board or
Program ROM. Under Warranty Conditions, Replace Both. In O.O.W Cases
further investigation is required. No Initialization can be caused by many factors,
but this is a typical symptom for a bad P-ROM.
Step 4) If you still haven’t fix the Problem, GO BACK TO THE MECHANISM,
because you have overlooked Something in your Initial Check.
Step 5) After clearing the problem, perform any required adjustments and perform
Preventive Maintenance when necessary. Verify the fix by running a full CTEST 14
on a Impact Printer, or by printing out a High-Resolution Photo for an inkjet printer.
EPSON
Training
Operational/Mechanical
This section contains Operational and

Mechanical references to familiarize yourself
with the Operation of the DFX - 8500.
15
EPSON
Training
DFX SERIES PRINTERS
DIFFERENCES
ITEM 5000 5000+ 8000 8500
AC POWER AUTO-SENS 117 117 117

# PINS 9 9 18 18
SPEED 533 566 1066 1120
PAPER WIDTH NO YES YES YES
JAM SENS NO YES NO YES
L. HOME YES NO YES NO
TIMING CR-ENCODER TMG STRIP CR-ENCODER TMG STRIP
TRACTOR Locking Clamp String tension Locking Clamp String tension
BETA CHART NO YES YES YES
PRINT FAN YES NO YES YES
PGHP SENS NO YES NO YES
CR MOT FAN NO NO NO YES
RIB MOTION SENS NO NO NO YES
16
EPSON
Training
DFX-8500 Paper Loading Process
Before you begin the operation lab: Read the following to help you understand the
paper loading process.
With paper parked in Front Tractor and the printer set for Front Load, the printer will always
follow this sequence.
1. When the LOAD button is pressed on the Front Panel, the Paper Feed Motor engages the Tractor
Mechanism.
2. The paper advances up until it engages P.E. Sensor. (If the P.E. sensor detects paper installed the PF
Motor backs the paper until the PE. Sensor toggles, then advance the paper forward to register the P.E.
Sensor.)
3. The paper thickness is checked multiple times without Paper.
4. The paper is then loaded up past the Upper Paper End Sensor.
5. The paper thickness is checked again with paper loaded.
6. The paper bail closes.

17
EPSON
Training
DFX-8500 Paper Loading Process
Continued:
7. The paper width is checked.
8. The paper bail opens and the PF motor backs paper down.
9. The paper will back down to its default position (just below P.H.) unless the Top Of Form has been
set from the Front Panel. in which case the Paper will back down to the preset position. (If the Pull
Tractor is installed the paper will feed forward instead of back to the T.O.P)
The Loading Sequence is Exactly the same with Paper Parked

in Rear Tractor & the Printer set for Rear Load.
Loading Sequence when Switching from Front load condition to Rear or Visa Versa.
When the Paper Select button on the Front Panel is pushed to switch paper paths:
1 . The Ribbon Motor engages the Tractor Select Mechanism until the Tractor Select Sensor toggles.
2. The Paper feed Motor engages Tractor Mechanism for the new paper path.
3. The paper is advanced until P.E. Sensor is engaged.
4. The Loading Sequence then follows the same order as above.
18
EPSON
Training
Operation Lab
PERFORM THE FOLLOWING:
1. INITIAL: Remove any packing material and brackets from under the cover. Remove any paper.
Make sure you have a power cord.
2. POWER: Position the print head in the center of the carriage. Power ON. Press LOAD.
a. Did you get any beeps? How many? What does it mean?
b. Where did the Printhead stop?
c. Power OFF and put paper in the tractor. Repeat STEP 2.
d. Press LOAD. Now where did the Printhead stop? Power OFF.
3. SELF-TEST: Perform the following Self-Tests. Refer to the User Guide for Switch settings:
a. Power ON while holding PAUSE............. (SW Settings print)
b. Power ON while holding LF/LOAD....(Rolling ASCII prints)... press PAUSE to stop printing.
c. What is the first DATA printed in step a?
4. SMART-PARK: Print a few pages of ASCII then:

a. Stop the printer. Tear off paper above the Printhead.
b. Press TRACTOR SELECT.
c. Did the paper back out?
d. Where did it stop?
19
EPSON
Training
Operation Lab
Continued:
5. TRACTOR SELECT: Put paper in both front and rear tractors. Load paper, then:
a. Press PAPER SELECT. (Paper path switches to opposite tractor)
b. Did the printer do AUTO GAP on the new paper?
c. Did the printer search for the right margin again?
d. Power OFF and reset all switches to OFF.
6. PIN FIRE: Connect the printer to the computer.

a. Go to DOS
b. Go to Directory c:\TEST\CTEST
c. Type CTEST to start the test.
d. Select the 9-PIN group, DFX-8000 printer.
e. Select PINFIRE, when prompted enter “A” for all pins.
f. Did all 9 pins fire?
g. Perform a Confidence test.
7. Lab finished. DO NOT PROCEED TO NEXT LAB YET.
20
EPSON
Training
Mechanical Lab
PERFORM THE FOLLOWING: REFERENCE PAGE
(click)
1. START: Power OFF, unplug AC cord. Remove paper and ribbon
2. SIDES: Remove both side covers................................................................... 3-14
3. OP PANEL: Remove the front (operator) cover.............................................. 3-16
4. UPPER CASE: Remove upper housing (Shroud).......................................... 3-17
5. INTERFACE PLATE: From the rear (8 screws) …......................................... 3-19
6. BOTTOM: Remove bottom logic panel and unplug cables............................. 3-20

(Do not remove assemblies from the bottom panel)
7. INTERLOCK: Remove interlock switch.......................................................... 3-28
8. MECHANISM : 1ST: CLOSE ALL TRACTOR COVERS!

Follow procedures in manual to remove the mechanism....... 3-30
(THEN- put pads under the mechanism to protect table)
21
EPSON
Training
Mechanical Lab
Continued:
9. IDENTIFICATION: Locate the following: (Links Below may help identify.)
__ COVER OPEN SWITCH __ INTERLOCK SWITCH
__ REAR PAPER OUT SENSOR __ TRACTOR SELECT SENSOR
__ JAM SENSOR __ PULL TRACTOR SENSOR
__ TIMING BELT SENSOR __ PLATEN GAP SENSOR
__ JUNCTION BOARD __ PAPER WIDTH SENSOR
__ PLATEN GAP MOTOR __ CARRIAGE MOTOR
__ RIBBON MOTION SENSOR __ 15a FUSE
************* STOP - DO NOT PROCEED ************

10. JAM SENSOR: Your instructor will remove the BAIL ARM and JAM SENSOR on one unit
to demonstrate this procedure....
11. TRACTOR ASSY. Remove either the front/rear tractor assembly. Remove the string from
within the tractors. Your instructor will demonstrate how to re-install the wire.
************ WAIT FOR THEORY DISCUSSION ************

JUNCTION BOARD LAYOUT : FUNCTIONAL DIAGRAM
22
EPSON
Training
Mechanical Lab
Continued:
11. RESISTANCE CHECKS - Using your charts and VOM, perform the following POWER
OFF checks:
PRINTHEAD COILS (pin 1 & 7) = ?

PRINTHEAD THERMISTOR........ = ?
PAPER FEED MOTOR 1ST PHASE.. = ?
BAIL ARM SOLENOID........... = ?
PG motor 1ST phase.......... = ?
CR motor ................... = ?
PG HOME SENSOR CHECK
PULL TRACTOR SENSOR CHECK
23
EPSON
Training
Mechanical Lab
Continued:
ADJUSTMENTS
Reference the DFX-8500 manual section 4 for the following adjustments:
12. BACKLASH: For platen gap adjust motor................................................... 4-1
13. BELT TENSION: Using pull tension gauge (NOTE- review this adjustment, 4-2
but do not perform it on your unit)
14. PARALLELISM : You will need the dial gauge & base. Wait for instructor to 4-8
demo this adjustment first.
15. PREPARE FOR RUNNING: At this point the mechanism and logic assembly can be
connected for bench operation. Place the two assemblies side-by-side
and make sure the following is done:
- Cover open is defeated with jumper
- Interlock is jumped
- All connectors are in place
- One ground strap is connected between assemblies
- Mech has paper under it to protect table top 24
EPSON
Training
Mechanical Lab
Continued:
16. SWITCH CHECKS - Using your reference charts and VOM, check the following:
a. Power supply voltage checks. (5 & 35VDC)
b. Remaining POWER ON checks from the charts located in the troubleshooting
section:
- Front paper out SENSOR
- Rear paper out SENSOR
-Top paper out SENSOR
- Ribbon Motion Sensor
- Paper Width SENSOR
17. BETA ADJUSTMENT
The adjustments in the ADJUSTMENT CHART, located in the adjustment section, will be
performed by your instructor first, then you will perform the same adjustments on your
machine using the special chart provided.
18. CLEAN UP- Clean up around your area:

- Remove paper from the Printer
- UNPLUG the AC cord from the Printer
- Discard used paper
- Discard any trash, paper cups, cans, etc.
Troubleshooting: Follow the OBSERVATION SEQUENCE steps located in the 25
Troubleshooting Section of this guide. (makes troubleshooting EASY)
EPSON
Training
Troubleshooting / Test Points
The Troubleshooting / Test points section

contains various documents to assist you in the
troubleshooting process. Refer closely to the
Observation Sequence and Flow Charts.
26
EPSON
Training
Observation Sequence
Observe: Step #1: Power On (No Paper)
The head moves away from the platen.
The head moves right/left/right multiple times, and ends up on the left at “home position”.
Devices Utilized and Error Generated if Device is Non-Functional

Carriage Motor E4
Ribbon Motor EC
Ribbon Motion Sensor Blinking Ribbon LED and 5 Beeps
Carriage Timing Sensor E4 (possible head slam to right)
Platen Gap Home Sensor E3
Tractor Select Sensor EC
Platen Gap Motor E3
Interlock Switch E4 (most likely: Jumper across switch to confirm)
Top Cover Sensor 3 Beeps
Observe Step #2: Depress the Paper Feed Button
The front or rear tractor spins.
New Device Utilized and Error Generated if Device is Non-Functional
Paper Feed Motor and related gears No movement, or abnormal noise
27
EPSON
Training
Observation Sequence, continued
Observe: Step #3: Loading Paper
Printer locates paper on the on tractor.
Printer locates the platen with the nose of the printhead.
Printer advances paper to the platen.
Printer measures the thickness of the paper with nose of the printhead.
Printer checks the width of the paper.
Printer checks for paper under the paper bail.
Printer lowers paper to the TOF position.
New Devices Utilized and Error Generated if Device is Non-Functional
Front or Rear Paper Sensor Paper is moved forward or backward with no paper bail
movement. Paper out LED is on with 3 beeps
Platen Gap Timing Sensor E3
Top Paper Sensor Paper out LED on and 3 beeps
Opt. Pull Tractor Sensor Paper loads high, Tear Off function does not work
Paper Bail Solenoid Bail does not open when paper is loaded
28
EPSON
Training
Observe: Step #4: Self Test Printing
Head movement
Characters on the page
New Devices Utilized and Error Generated if Device is Non-Functional
Paper Width Sensor From the front tractor only, causes re-load before printing
Paper Jam Sensor (After printing 10 lines), pause light on, blinking paper out LED
5 Beeps (pressing pause causes another 10 lines with repeat of
the error)
Observe: Step #5: Printing With a Computer
Head Movement
Characters on the page the same as being sent from the computer
New Device Utilized and Error Generated if Device is Non-Functional
The port section of the Main Board No printing, or corrupted characters
29
EPSON
Training
Things That Could Cause Failure Once Printing
Devices and Errors Generated

Top Cover Sensor Stops printing, No error code, Pause light on
Front or Rear Paper Sensor Paper out LED on and 3 beeps
Paper Jam Sensor (After printing 10 lines), pause light on, blinking paper out LED
5 Beeps (pressing pause causes another 10 lines with repeat of
the error)
Ribbon Motor Blinking ribbon LED, 5 Beeps
Ribbon Motion Sensor Blinking ribbon LED, 5 Beeps
Rear Interlock Sensor E4
Carriage Timing Sensor E4 (Head may slam)
Tractor Select Sensor Paper out LED on and 3 beeps
Carriage Motor E4
30
EPSON
Training
Check 10 Devices in 10 Seconds
(DFX Power-Up Initialization Sequence)
1) 5VDC and 35VDC is generated
2) Case Open Sensor is checked
3) Platen Gap Motor movement
4) Platen Gap H.P. is checked
5) Interlock Switch is checked (generates carriage error if case open sensor closed).
6) Carriage Drive
7) Carriage Encoder or H.P. Sensor is checked
8) Ribbon Feed Motor movement
9) Tractor Select Mechanism is checked for Front or Rear tractors
10) Paper IN or Out detected.
( The Power of OBSERVATION is your best Troubleshooting Tool!)

31
EPSON
Training
DFX - 5000+ and DFX - 8000
Loading/Unloading Sequence
1) Paper Bail Opens 12) Opens Paper Bail
2) Backs Paper Out 13) Centers print head
3) Closes Paper Bail 14) Paper Bail closes when Upper PE detects paper.
4) Paper Width seek without paper
5) Multiple paper thickness check without paper
6) Centers print head
7) Opens Paper Bail
8) Loads paper
9) Multiple paper thickness checks with paper
10) Closes Paper Bail
11) Paper Width seek with paper

32
EPSON
Training
DFX-8500 Loading/Unloading Sequence
1) Pushes Paper up for Tear OFF
2) Paper Bail Opens 12) Opens Paper Bail
3) Backs Paper Out 13) Centers print head
4) Closes Paper Bail 14) Paper Bail closes when Upper PE detects paper.
5) Multiple paper thickness check without paper
6) Centers print head
7) Opens Paper Bail
8) Loads paper
9) Multiple paper thickness checks with paper
10) Closes Paper Bail
11) Paper Width seek with paper
33
EPSON® Service Training Document
Subject: DFX-8500 Sensor / Motor / Print Head / Driver Test Points

Created By: Ray Balli, Bob Bohn
Document #: RB-092000-00
Refer to Junction Board Layout for pin number location if necessary
SENSOR NAME POWER METER LEAD 1 COMMON ACTION METER READING
Paper Width ON PIN 1 (BLUE) ON PIN 2 INSERT AND REMOVE PAPER FROM TOGGLES BETWEEN 0 AND 1VDC
Conn behind PH (BLACK) SENSOR NEXT TO PRINTHEAD
Carriage Timing ON PIN 3,4 (CN 4) PIN 1 MOVE PH, SLOWLY, LEFT TO RIGHT TOGGLES BETWEEN 0 AND 5VDC
Sensor ON MAIN
Rear Paper Out ON PIN 2 (CNG) PIN 1 PRESS & RELEASE LEVER ON TOGGLES 0-5VDC
TRACTOR
Front Paper Out ON PIN 2 (CN F) PIN 1 PRESS & RELEASE LEVER ON TOGGLES 0-5VDC
TRACTOR
Upper Paper End ON PIN 2 (CN H) PIN 1 SENSOR LOCATED IN PAPER BAIL BAR TOGGLES 0-5VDC
Sensor RAISE & LOWER BAIL ARM
Jam Sensor ON PIN 1 (CN E) PIN 2,3 TURN ROLLER AT COLUMN 5 TOGGLES 0-5VDC
*2nd method *OFF *PIN 2 (+Lead) *P,1,3(-Ld) *(Diode Check),Test Cable unplugged * Consistent readings (.6) +/- 20%
Platen Gap ON PIN 2,3 (CN I) PIN 1 SLOWLY ROTATE CR RAIL TOGGLES 0-5VDC
Thickness Sensor
Platen Gap Home OFF PIN 1 (CN M) PIN 2 ROTATE CR RAIL FORWARD TO TOGGLES SHORT AND OPEN
Position Sensor STOP
Interlock Switch OFF PIN 1 (CN N) PIN 2 TOGGLE INTERLOCK SW TOGGLES SHORT AND OPEN
Pull Tractor OFF PIN 1 (CN D) PIN 2 TOGGLE SW BEHIND SOLENOID TOGGLES SHORT AND OPEN
Sensor
Tractor Select OFF PIN 1 (CN L) PIN 2 ROTATE RIB DR GEAR TO TOGGLE TOGGLES SHORT AND OPEN
Switch SENSOR SW
Ribbon Motion ON PIN 4 (CN O) PIN 2 Rotate Ribbon Drive gear 0-5 VDC
Sensor
**Remember to unplug cover open with Power On Checks.**
* Test method used to isolate the Jam sensor cable or CN E on the junction board.
34

Refer to Junction Board Layout and Printhead Cable layout for below test points
Motor/Coil POWER METER LEAD 1 COMMON ACTION METER READING
Bail Arm OFF PIN 1 (CN C) PIN 2 Set Meter to Ohms 9 Ohms (+/- 10%)
Solenoid Range 2K or Leas
Carriage OFF PIN 1 (CN B) PIN 1 Same as above 2 Ohms (+/- 10%)
Motor
Paper Feed OFF PIN 1 (CN A) PIN 1 Same as above 3 Ohms (+/- 10%)
Motor
Mechanism OFF PIN 1 (CN R) PIN 1 Same as above No Reading,Brushless Motor**
Fan
Carriage OFF PIN 1 (CN P) PIN 1 Same as above No Reading,Brushless Motor**
Motor Fan
Platen Gap OFF PIN 1 (CN J) PIN 2,3 Same as above 245 Ohms (+/- 10%)
Motor
Ribbon Feed OFF PIN 1 (CN K) PIN 1 Same as above 148 Ohms (+/- 10%)
Motor
Printhead Pin OFF Printhead cable Refer to Printhead Cable Layout 3 Ohms (+/- 10%)
Coils
Printhead OFF Printhead cable Refer to Printhead Cable Layout 10K Ohms (+/- 10%)
Thermistor
Printhead OFF Printhead cable Refer to Printhead Cable Layout 61 Ohms (+/- 10%)
Fan
Printhead Fan OFF Printhead cable Refer to Printhead Cable Layout 50K Ohms (+/- 10%)
Thermistor
**With Brushless Fans, with power applied, if fan spins its good.**
35

DEVICE POWER TP#1 TP#2 REQUIRED ACTION METER READING
Set to DIODE CHECK
Printhead Drivers OFF PIN 2 PIN 3 Put Negative Lead on TP#1 and Consistent readings
Driver Brd. B Qf2-Qf18 (even) (DRAIN) (SOURCE) Positive Lead on TP#2 within +/- 20%(.535)
Printhead Drivers OFF PIN 2 PIN 3 Put Positive Lead on TP#1 and Consistent readings
Driver Brd. B Qf1-Qf17(odd) (DRAIN) (SOURCE) Negative Lead on TP#2 within +/- 20%(.535)
Printhead Drivers OFF PIN 2 PIN 3 Put Negative Lead on TP#1 and Consistent readings
Main Board Qf2-Qf18 (even) (DRAIN) (SOURCE) Positive Lead on TP#2 within +/- 20%(.535)
Printhead Drivers OFF PIN 2 PIN 3 Put Positive Lead on TP#1 and Consistent readings
Main Board Qf1-Qf17(odd) (DRAIN) (SOURCE) Negative Lead on TP#2 within +/- 20%(.535)
Carrige Motor Drivers OFF PIN 8 PIN Put Negative Lead on TP#1 and Consistent readings
Driver Brd.A (IC1) 6,7,10,11 Positive Lead on TP#2 within +/- 20%(.505)
Paper Feed Drivers OFF PIN 4 PIN Put Positive Lead on TP#1 and Consistent readings
Driver Brd. A (IC2) 2,3,6,7 Negative Lead on TP#2 within +/- 20%(.510)
Platen Gap Motor Drv's OFF Emitter or Center Pin Put Positive Lead on TP#1 and Consistent readings
Q12,13,14,15 GND Negative Lead on TP#2 within +/- 20%(.707)
Ribbon Feed Motor Drv's - OFF Emitter or Center Pin Put Positive Lead on TP#1 and Consistent readings
Q22,23,24,25 GND Negative Lead on TP#2 within +/- 20%(.707)
Platen Gap Motor Common Driver OFF Emitter or Center Pin Put Negative Lead on TP#1 and Consistent readings within +/-
Q11 GND Positive Lead on TP#2 20% Base(.722), Emitter(.618)
Ribbon Feed Motor Common Driver OFF Both outside Center Pin Put Negative Lead on TP#1 and Consistent readings within +/-
Q21 PINS Positive Lead on TP#2 20% Base(.722), Emitter(.618)
Paper Bail Solenoid Driver OFF Both outside Center Pin Put Negative Lead on TP#1 and Consistent readings within +/-
Carriage Fan Driver Both outside Center Pin Put Negative Lead on TP#1 and Consistent readings within +/-
Print Head Fan Drivers Q10 , Q11 OFF Both outside Center Pin Put Negative Lead on TP#1 and Consistent readings within +/-
PINS Positive Lead on TP#2 20% Base(.680), Emitter(.583)
36
DFX SERIES PRINTERS
REV 1-99
INITIALIZATION ERROR
(6-BEEP CODE ON 5000+, 8000
OR
E4 ERR ON 8500)
DFX PRINTERS
CARR ERROR
Technical Document
DOES PH YES-FOR DFX-8000
NO- FOR EITHER DFX MOVE TO Y
N LEFT OR RIGHT
AND STOP?
YES- FOR DFX-5000+

or 8500
1. TMG SENSOR BAD OR

NOT ALIGN
2. TMG BELT
3. CONNECTIONS
CHECK
4. CR RAIL NEEDS LUBE
Epson America, Inc.
_______________
1. INTERLOCK
2. 35VDC DFX-8000
3. CR MOTOR _____________
4. CONNECTIONS 1. SLAMS RIGHT... HOME SENS
BLOCKED
---------------------------------------------
2. SLAMS LEFT... HOME SENS
NOT WORKING
-----------------------------------------------
3. ENCODER DISK OUTPUT
---------------------------------------------
4. CR RAIL NEEDS LUBE
EPSON
Training
DFX-Series Common Symptoms
On the DFX Series printers, most of the errors can be determined by performing the test
points. Refer to the Functional Diagram, Junction Board layout and Test point Charts
located in this module by clicking the above links.
When performing test points, if a motor, solenoid or print head are found to be faulty,
ALWAYS check the corresponding DRIVERS on the main/driver board. (Diode check)
The 5 most common errors that may occur are the following:
1) Carriage errors -- (indicated by 6 beeps or an E4 error on the DFX-8500)
2) Sensor errors - (several different symptoms)
3) Errors that may require an adjustments
4) Motor / Mechanical failure
5) Paper Handling problems
Topic: Carriage Errors
** Never overlook the following: **

*** Interlock switch ***
** Home position sensor **
Connections
Carriage motor
Print head dampers
DFX5000+ and DFX-8500 Encoder Strip (Timing Fence)
The Paper Width or Carriage Encoder sensors usually cause intermittent errors. (Note:
still check all the above.)
Topic: No Error Codes
(1) Symptom: Lights ON/OFF, no functions (Brain dead).

Possible Solutions: Parallel port may be shorting to GND. Unplug cable from computer.
Check wiring harness connections
Defective/missing P-ROM
Defective Main board (check voltages on power supply).
(Note: if DFX-5000+, unplug from outlet and wait for 5 min. before turning the printer back on).
38
EPSON
Training
continued Troubleshooting / Test Points
Topic: Sensor Errors
** Note: there are 4 standard sensor types that are used in Epson Printers as follows:
Magnetic (Hall Effect), Mechanical, Thermal (thermistor), and Photo (optical).
(1) Sensor: Home Position (H.P. Sensor) (Photo) (DFX-5000, DFX-8000)

Error indicated: CARRIAGE ERROR. The print head may slam to one end of the mechanism, the print head may move in the opposite direction (away
from home) or not move at all.
Action (Photo): Paper particles/dust could block this sensor. Clean the sensor. Check the sensor using a voltmeter.
(2) Sensor: Thermister (Thermal)

Error indicated: The thermistor is mounted inside of the print head. The thermistor monitors the temperature of the
print head. If the sensor reports excessive heat, it may do one or all of the following:
1. Stop and Start printing (suspend printing).
2. Reduce Print Speed.
3. Move print head without printing.
4. Turn on a Print Head fan.
5. Any combination of the above.
If none of these actions cool down the print head, the printer will shut down and might give athermistor error.Action: Check the resistance of the
thermistor @ room temperature. Cup the print head in your hand for about aminute and take another reading. Depending on the type of thermistor, the
reading should go up or down. Ifthe reading doesn't change, replace the print head.
(3) Sensor: Paper Width (PW Sensor) (Photo)

Error indicated: The Paper Width Sensor detects the width of the paper to prevent printing on the platen. The Paper Width Sensor will fail one of two
ways. It will either report that the width of the paper is the entire width of the platen or that the paper width is zero (not there). If it thinks the paper width is
the entire width of the platen, it will print on the platen if the paper is less than 14 7/8 inches wide. If it doesn’t see paper at all it may assume the left
margin is 0 and the right margin is 0 (LQ-2550). The printer might just feed paper through without printing. With the DFX Series, a 3-beep error code
might be generated, indicating an incomplete paper exit. When attempting to put the printer On-Line (Ready), the print head might scan the platen area
trying to register the paper width but will not go On-Line (Ready).
Action: Because the PW Sensor is located on the ribbon mask, it can get a buildup of ribbon fiber and/or ink. Paper
dust, stuck labels and glue residue from labels are quite common. Remove the sensor and clean both the
sensor and the Ribbon Mask Holder. Check the sensor with voltmeter.
39
EPSON
Training
Topic: Sensor Errors cont’d:
(4) Sensor: Carriage Belt Encoder (Photo) (DFX-5000+, DFX-8500)

Error Indicated: This sensor reports to the logic where the print head carrier is at all times. If the Encoder Strip or sensor gets damaged or dirty,
it could cause a Carriage Error, show up on the print out as erratic print margins or cause inconsistent character spacing (i.e. prints 1/2 of a line,
skips about 1/4 of the line then continues to print the last part of the line. The DFX-5000+ will produce an audible error code of 2 sets of 3 beeps
totalling 6 beeps. The DFX-8500 will give an error code on the 7-segment LED display. If a ribbon jam or paper jam occurs, the timing fence
(encoder strip) may get mis-aligned while removing any obstruction. The timing fence should lay flat ¼” above the bottom of the mechanism
and should pass through the middle of the sensor.
Action: Clean the timing fence (encoder strip) with a soft cloth. Clean the sensor. Check the positioning of the timing fence. Check the sensor
with a voltmeter. The reading should toggle between 0v-5v.
(5) Sensor: Carriage Motor Encoder (Photo) (DFX-5000, DFX-8000)

Error Indicated: This sensor’s function is similar to #4. The sensor usually causes a carriage error (6 sets of 3 beeps =18 beeps total).
It could also cause incorrect margins.
Action: The sensor is embedded inside the carriage motor. Test the sensor with a voltmeter. The reading should toggle between 0v-5v.
If it doesn’t toggle, check the connections before replacing the carriage motor.
(6) Sensor: Rear/Front Paper End (Rear/Front PE) (Photo)

Error Indicated: This sensor indicates whether or not paper is loaded on the tractor assemblies. When the sensor fails, it will cause a paper
related error to be generated. When loading paper into the currently selected paper path, a “Paper Out” error will be generated. When changing
paper paths, either a “Paper Out” error or “Other Paper Error” (indicated by 3 beeps) will be generated.
Action: Ensure that the sensors toggle easily when manually depressed and that the actuator makes proper contact with the paper.
Check for jammed paper and labels in the tractor. Test the sensor with a voltmeter. The reading should toggle between 0v-5v.
(7) Sensor: Platen Gap Home Position (PG HP Sensor) (Mechanical) (DFX-5000+, DFX-8500)
Error Indicated: This sensor informs the logic that the print head is at its reference point (maximum gap setting). A grinding noise along with
a Carriage Error or Platen Gap error will occur if the sensor is faulty. If the printer is not powered off within 5 seconds for the DFX-5000+
or 12 seconds for the DFX-8500, the printer will shut down the power supply. To restore power, the printer must be turned off and the
AC cable unplugged from the printer for 5 minutes.
Action: Test the sensor with an ohmmeter. The sensor should toggle between open - short.
40
EPSON
Training
Topic: Sensor Errors cont’d:
(8) Sensor: Paper Jam (Magnetic) (DFX-5000+, DFX-8500)

Error Indicated: The paper roller in front of this sensor contains a magnet. The paper rotates the roller as it passes over the roller. If this roller stops
rotating during printing/paper feeding, the printer will indicate a paper jam. If the sensor is not functioning properly you will observe that paper loads
correctly, prints 10 - 12 lines and stops. By pressing the PAUSE button the printer will continue printing for
another 10 – 12 lines.
Action: Ensure that the paper path has no obstruction. Clean the paper roller and test the Paper Jam Sensor.
Two different tests must be performed to determine if the junction board or sensor is faulty.
1) First, place voltmeter probes on the proper test points. Test the sensor by loading paper then using the micro feed buttons to advance the paper
through the printer. The sensor should toggle between 0v-5v constantly.
2) Next, turn the printer OFF, set the meter to Diode Check, place the positive lead on PIN#3, and place the negative lead on PINS# 3 and 4. If you get no
reading, unplug the Paper Jam Sensor cable and repeat Step 2, placing the voltmeter leads directly on the cable. You should observe a reading of .6. If
not, replace the Paper Jam Sensor. If you get a proper reading, inspect the paper roller for proper operation. If the paper roller turns and is not damaged,
replace the junction board.
(9) Sensor: Cover Open (Magnetic, older version of the DFX-5000+ was mechanical.)
Error Indicated: The Case Open Sensor detects whether the Printer Cover is open or closed. A small cylindrical magnet is embedded in the Top
Housing. The Case Open Sensor senses the magnet when the Printer Cover is closed. If the sensor does not sense the magnet, a Case Open Error will
be generated.
Action: Ensure that the sensor is not damaged or blocked. Make sure that Printer Cover closes properly. Check for the
presence of the magnet in the Top Housing. Replace the sensor.
(10) Sensor: Platen Gap Timing Sensor (Photo)

Error Indicated: Print head may jam against the platen during printer initialization; faint print; paper does not load; tractors jerk and the print head moves
in and out; or paper may load then back out multiple times before beginning to print.
Action: Check the platen gap motor backlash. (Refer to the Adjustments chapter of the Service Manual). Check the
sensor using a voltmeter. The reading should toggle from 0v-5v.
(11) Sensor: TOP / Upper P.E. (Photo)

Error Indicated: The Upper PE Sensor detects the top edge of the paper. A failed Upper PE sensor can cause incomplete paper eject; paper not to load
or load paper too high. The Upper PE Sensor can also cause the printer not to change paper paths or the paper bail might operate incorrectly then give a
Paper Out error.
Action: Clean the reflector strip mounted on the inside of the Paper Bail. Clean the sensor. Test the sensor with a
voltmeter. It is located under the paper bail and should toggle from 0v-5v. Ensure that paper or labels are not
stuck in front of the sensor. 41
EPSON
Training
(12) Sensor: Pull Tractor (Mechanical)
Error Indication: The Pull Tractor Sensor detects whether or not an optional Pull Tractor is installed. If the printer thinks the pull tractor is installed when
it is not, the following symptoms would occur:
1. Tear-off feature will not work.
2. Top of Form seems irregular.
If the Tractor is installed and the tear-off feature operates correctly, the sensor is not working.
Action: Ensure that the sensor toggles easily. Check the sensor with an ohmmeter. The reading should toggle
between open – shorted.
(13) Sensor: Tractor Select (Mechanical)

Error Indicated: The Tractor Select Sensor tells the printer which set of tractors the paper feed gears will drive. If the sensor fails either the printer won’t
load paper or it won’t switch between the front and rear tractors.
Action: Ensure proper actuator arm movement. Test the sensor with an ohmmeter. The reading should toggle between open – shorted.
(14) Sensor: Interlock Switch (Mechanical)

Error Indicated: The interlock switch cuts power to the carriage motor when the Printer Cover is open. If the switch arm is bent or the switch mounting
bracket is bent or skewed, the switch will not close properly. The DFX-5000 will print very slowly without giving an error. The DFX-5000+, DFX-8000, and
DFX-8500 printers will indicate a Carriage Error!
Action: Make sure that the cover closes properly, the arm on the switch is not bent, and the switch mounting bracket is
not skewed. Remove the left side panel and jumper across the Interlock Switch. If the printer operates
correctly with the Interlock Switch jumpered, replace the Interlock Switch.
Topic: Problems That Might Require an Adjustment
(1) Symptom: When using tractor fed paper, paper jams intermittently.
Possible Cause: (a) Tractors are out of phase.
(b) Tractors are mis-aligned (belt slipped).
Solution: (a) Re-phase the tractors.
(b) Replace both tractors.
(2) Symptom: P/H jams up, inconsistent margins, won’t load paper (constant carriage errors)
Possible Cause: (a) Print head carrier assembly may be dirty or obstructed.
(b) Loose timing belt.
(c) Platen Gap Motor backlash may be incorrect.
Solution: (a) Clean and lubricate the carriage guide shaft
(b) Adjust Timing Belt tension
42
(c) Perform Platen Gap Motor Backlash adjustment
EPSON
Training
(3) Symptom: Characters Misaligned
Possible Cause: (a) Bi-directional printing is not working properly.
(b) Print head carrier assembly may be dirty or obstructed.
Solution: (a) Perform Bi-di. Adjustment (temporary fix is set printer to unidirectional print)
(b) Clean and lubricate the carriage guide shaft
(4) Symptom: Faint print / top or bottom of characters missing

Possible Cause: (a) Ribbon mask could be damaged or out of place.
(b) Platen gap may be to close or too far away from the platen.
Solution: (a) Re-install ribbon mask or replace.
(b) Adjust platen gap values. (Refer to adjustments, i.e. beta alpha.)
(5) Symptom: Prints faint on one side of the page.

Possible Cause: (a) Carriage Guide Shaft is misaligned.
Solution: (a) Perform Parallelism adjustment.
Topic: Motor/Mechanical Problems
(1) Symptom: Print Head moves slowly or stops (gives carriage errors).
Possible Cause: Dirty Carriage Guide Shaft.
Possible Solution: Clean the Carriage Guide Shaft using O-2 oil. Note: Do NOT use “3 in 1” oil, WD-40, etc.
(2) Symptom: Inconsistent Line Feeds. (Grinding noise when performing paper feeds)
Possible Cause: (a) Broken Gears
(b) Defective L.F. Motor
Possible Solution: (a) Replace damaged gears
(b) Test L.F. motor with an ohmmeter. Rotate LF motor by hand feeling for abnormally stiff
movement. (NOTE: BEFORE replacing the motor, be sure to check its drivers.)
(3) Symptom: Ribbon not turning (faint print)

Possible Cause: (a) Defective ribbon.
(b) Damaged ribbon drive assembly.
(c) Platen gap too close (will cause ribbon smears on paper).
Possible Solution: (a) Replace Ribbon
(b) Replace Ribbon Drive Assembly.
(c) Adjust Platen Gap (Alpha and Beta values)
43
EPSON
Training
(4) Symptom: Print Head jams Against Platen
Possible Cause: (1) Damaged Ribbon
(2) Parallelism could be out, (if printer was moved or shipped)
(3) Platen gap could be to close.
Solution: (1) Replace Ribbon
(2) Perform parallelism adjustment
(3) Adjust platen gap. (Auto)
Possible Cause: (1) Obstruction in mechanism

(2) Dirty carrier shaft.
(3) Loose timing belt.
Solution: (1) Perform Preventative maintenance.
(2) Perform Preventative maintenance.
(3) Adjust belt.
(6) Symptom: Print Head movement erratic, margins incorrect.

Solution: Check carriage motor. Check Carriage Motor drivers. Check Timing Fence if DFX-5000+ or DFX-8500)
(7) Symptom: Prints faint, grinds when adjusting the print head gap (auto)
Solution: Check gapping mechanism (motor, gears, sensors and drivers).
(8) Symptom: Paper feeds in and out intermittently (DFX-5000)

Solution: Check gapping mechanism (gears [broken/lubrication needed], motor, drivers and sensors).
(9) Symptom: When loading paper, tractors just jerk, will not load.
Solution: Check gapping mechanism (Sensors, motor, gears etc.).
(10) Symptom: Print Head constantly over-heating.

Solution: Check print head mechanism (fan, thermistor, coils, and drivers).
** NOTE: ALWAYS CHECK GEARS & MANUALLY ROTATE MOTORS WITH POWER OFF. **
** BEFORE REPLACING MOTORS, ALWAYS CHECK DRIVERS ON THE MAIN BOARD! **
44
EPSON
Training
(5) Symptom: Print Jams, Incorrect Margins, Carriage Errors.
Topic: Paper Handling Problems
(1) Symptom: Paper constantly jamming (multi-part forms)

Possible Solution: Check to make sure paper is within specifications (# of parts, carbon counts as one part).
Check the Platen Gap Motor for proper operation (PG values. Refer to adjustments).
Check for obstructions in paper path.
Re-install ribbon and ribbon mask.
Check alignment of tractor unit. If it is the Optional Pull Tractor Assy, ensure that it is installed
correctly.
(2) Symptom: Jams when using Labels.

Possible Solution: Check to make sure the labels are within specifications.
Labels or adhesive residue may be stuck under the platen, in the paper path or on the ribbon mask.
(Not covered under warranty).
**** NEVER BACK LABELS OUT OF THE PRINTER, THIS WILL CAUSE PROBLEMS ****
(3) Symptom: Paper jams with any paper being used.

Possible Solution: Check the platen gap values to ensure proper setting. (Refer to adjustments, i.e -beta, alpha)
Check paper paths for obstructions, stuck labels, and adhesive residue.
Ensure Tractor assembly is installed properly. (If the Optional Pull Tractor is in use)
Check tractor pins for proper alignment.
Check for labels jammed under the platen. (Not covered under warranty)
Check for damaged gears.
(4) Symptom: Paper feeds forward when paper is supposed to eject.

Possible Cause: (a) Defective Paper Select sensor.
(b) Upper /Top Paper End sensor may be faulty.
Solution: (a) Test Paper Select sensor.
(b) Test Upper /Top Paper End sensor.
45
EPSON
Training
Adjustment Section
The Adjustment Section contains supplements

to the Service Manual to further assist you
while adjusting the DFX - 8500
46
EPSON DFX - 8500 Training Module
Training
Adjustment Section
Beta Adjustment
(REV B PROM- W01484………….REV C PROM- W01385……REV E PROM- W01158C)
Prior to starting the adjustments:
a: Write down the Alpha number, stamped in RED on the nose of the printhead.
b: Write down the Beta numbers located under the ribbon(right side of mechanism); BETA 2, BETA 3, BETA 4
c: Turn all DIP switches OFF. (UP)
d: If new Main Board: First power on holding both micro up & down arrows.(Sets printable area)
ALPHA-BETA.. (refer to page 4-13 in Service Manual)

1- POWER ON while holding TEAROFF, MF DOWN, TRACTOR SELECT.
2- Press PAUSE, wait until the ALPHA number is displayed in the LED. Use MF UP/DOWN to correct.
3- PAUSE - enters BETA mode
4- BETA 2 is displayed in the lights as shown in Diagram 1. is not displayed and flashing, press PAUSE once
more. Number 2 should be flashing
(The flashing mode indicates which BETA count you are in. Press the UP or DOWN button to stop flashing and
display the actual value). Now modify the count to match BETA value by pressing up or down buttons
(They work in reverse! UP is lower, etc).
EXAMPLE:
RIBBON LED value is 400 if ON, 300 if OFF
Each other LED counts 10 each (POWER and Paper Out do not count). Total of 9, 90 max.
LED indicator value added directly, from 1 to 9
47
Training
Adjustment Section
Beta Adjustment
If the RIBBON LED is ON, the value is 400. If nine of the other LEDs are ON the value is 90 (9 x 10).
If the LED shows 8, add 8. So the value would be as follows:
RIBBON ON = 400
POW FONT PITCH COPY TOF PAUSE
Lights= 90
LED= 8 8
LED- Adds 1-9
PO
_______ TEAROFF
RIBBON
Total 498
ON=400 COUNT 10 EACH
OFF=300
Diagram 1 Operator Panel
6- PAUSE to go to BETA 3. Repeat for BETA 3.

7- PAUSE to go to BETA 4. Repeat for BETA 4.
8- PAUSE, then POWER OFF to save.
9- THEN-- Power ON, let it initialize, then Power OFF. NOW it is ready for self-test.
48
Training
Adjustment Section
Bi-Directional Adjustment
BI-DIRECTIONAL ADJUSTMENT.... (refer to Service Manual page 4-16)
1. Verify Switch 1-6 is OFF.

2. Power ON while holding TEAROFF, MF UP, TRACTOR SELECT.
3- LOAD paper (Recent PROM rev may LOAD and PRINT automatically).
4- Prints ALPHA, BETA, FLIGHT TIME.
5- Align printed rows using MF UP and DOWN. COPY= reprint. PAUSE= go to
next step.
6- SDR alignment, same way, PAUSE to go to next step.
7- DRF alignment, same way, PAUSE to go to next step.
8- NLQ.... repeat, then PAUSE.
9- POWER OFF to save settings.
49
Training
Adjustment Section
Measurement Seeking and Bi-directional Printing
Adjustment
The Purpose of this Adjustment is to correct the printer
mechanism parameters which control Bi-directional printing.
This Adjustment is required only on the DFX 8500, and must be

done EVERYTIME the Main Logic Board has been replaced.
Failure to do this adjustment will cause the printer to go into an

Error condition and not print properly.
50
Training
Adjustment Section
After Replacing Main PCB on DFX 8500, follow
this Procedure!!!
The Parameters
to be written to the EEPROM
on the C204 Main Board ( DFX 8500)
in these Adjustments should be done in this Order.
1) Measurement Seeking 2) Printhead Flight time 3) Bi-directional Printing

Adjustment Adjustment Value Adjustment Value for each
Speed Mode.
Super draft, Draft and NLQ
51
Training
Adjustment Section
Measurement Seeking Adjustment
Step 1: Turn the Power Switch on while pressing the Micro Feed Up
& Micro Feed Down buttons at the same time.
Step 2: The Printer performs the Carriage measurement seeking

automatically. You will see the Carriage go back & forth, fast then
slow before finishing and returning to the an ON LINE Status. Turn
Power Off.
52
EPSON
Training
Appendix / Reference
The Appendix / Reference sections contains

pages extracted from the service manual that
will assist you in the repair of the DFX-8500.
It also contains functional diagrams,
part numbers, board and cable layouts
53
SERIAL DATA
COVER 12
OPEN PARALLEL DATA IC2 13

3
SENS STK - 1 CR CP
4 10 4 T2
TRANSISTORS GP2
PROM
FUSE F1
15a
STK - 2 PF 1 PINS 1.2.7.9.10.11 37V TRANSFORMERS

1
2 3 IC1 L1
12.16.17 C204 MAIN AC IN
2
T1
DRIVER A 5 11
OPTIONAL I/O
POWER SUPPLY
1 3
5
9 15
DRIVER B 7 14 16 CN4
8 6 1= 5V
3= G
DRIVES PIN NOS
3.4.5.6.8.13.14.15.18.
1
REAR PO SENS TENSION WIRE
SOLENOID BAIL ARM

CN2
6= 37V
2 1= G
Upper PE SENSOR
MAGNET ROLLER
PULL
TRACTOR
SW TRACTOR PF MOTOR PLATEN
SELECT
C D E F G H I J K L M
JAM CR
FAN 37V
B
JUNCTION N O
BOARD P
GEAR BOXES
RIBBON/TRACTOR
OPTIONAL
A
SELECT PAPER WIDTH

Q
R SENS
RF
CUTTER
PRINTHEAD BELT TENSION
7KG
TIMING TIMING FENCE

SENS
PG Thickness 2
1 3 5
1
RIB SENS
2 4
PG SUB BOARD
SENS
MOTOR DIP SWITCHES
PGHP
SENS PRINTHEAD CABLE
8
P OW F ON T P I TC H C OP Y TOF
LF/ FF M I CRO F E ED PAUSE T R S E L E CT
C B A PAP
OUT
T EA R O F F
RIBBON
PAPER SEL R ES E T FT RR
OPERATOR PANEL
INTERLOCK FRONT PAPER OUT SENS

SW
MECH FAN
TENSION WIRE TRACTORS
EPSON AMERICA, INC. TRAINING DEPT.
DRAWING NAME DFX-8500 Functional Diagram DATE OCT-99

DRAWN BY R. Bohn REV REV B
DFX-8500 JUNCTION BOARD
BAIL ARM SOLENOID
PULL TRACTOR SENSOR
JAM SENSOR
FRONT PAPER OUT
REAR PAPER OUT
UPPER PAPER END

PLATEN GAP THICKNESS SENSOR
PLATEN GAP MOTOR
RIBBON FEED MOTOR

TRACTOR SELECT SWITCH
PLATEN GAP HOME SWITCH
1 1 1 1 1 1 1 1 1 1 1 INTERLOCK SWITCH
RIBBON MOTION SENSOR
1
1
1
1 MECHANISM FAN
1
OPTIONAL CUTTER
1
1
CARRIAGE MOTOR FAN
DRIVER BOARD
PAPER FEED MOTOR
CARRIAGE MOTOR
PIN 1 POSITION MARKED AT EACH CONNECTOR

DFX-8500 PART NUMBERS
BOARDS
MAIN 2023797 CAN BE EXCHANGED, PREFIX "E"
POW SUPPLY, 117VAC 2023799 CAN BE EXCHANGED, PREFIX "E"
DRIVER, MOT 2023803
DRIVER B, PH 2023805
JUNCTION 2023747
MOTORS
CAR MOTOR 1039685
PF MOTOR 2007992
PLAT GAP MOTOR 2025899
RIB MOTOR 2024065
TRACTORS
FRONT- LEFT 1033544
FRONT- RIGHT 1033112
REAR- LEFT 1033545
REAR - RIGHT 1033117
TRACTOR STRING 1016058
MISC
INTERLOCK SW, WIDE 2017404
PRINTHEAD KIT 1043489
PROM 2028532
P.S. FAN 2025875
SOLENOID, BAIL ARM 2011619
SENSORS
JAM SENSOR 1040078
PAPER WIDTH SENSOR 2023753
PLAT GAP SENSOR F346151000
TIMING SENSOR 2011561
UPPER PE SENS 2000811
PRODUCT DESCRIPTION
1.4 OPERATING INSTRUCTIONS

This section describes the functions performed through the control panel, such as test printing, hexadecimal
dumps, and paper memory functions.
CONTROL PANEL
The printer control panel gives you easy control over most common printer operations. The panel consists of
the indicator lights and buttons shown in Figure 1-22.
Tractor Select
Power Top of LF/FF Micro Pause
Paper Font Pitch Copy Form Load Feed PAPER SELECT
Out Sper Draft 10 cpi
Dfaft 12 cpi
Roman 15 cpi
Ribbon Sans serif 17 cpi
20 cpi
PS Reset
Tear Off
3sec
Paper Select Front / Rear
LED Off LED On

Figure 1-22. Control Panel
DFX-8500
Buttons
The control panel contains eleven buttons.
Button Functions during Normal Operation:

During normal operation, control panel buttons perform the following functions. (See Table 1-15.)
Table 1-15. Button Functions during Normal Operation

Button Function
Front/Rear Toggles between the front and rear paper paths.
Pause Toggles between printing and paused status.
Holding this button down for three seconds resets the printer.
Micro Feed ↑ Feeds paper forward 1/216 inch.
Micro Feed ↓ Feeds paper backward 1/216 inch.
LF/FF Load Loads the paper when the printer is empty.
Pressing this button feeds paper forward one line.
Holding this button down for a few seconds feeds paper forward one
page.
TOF (top of form) Allows top of form position adjustment.
Allows loading position adjustment when pressed just after loading
paper.
Tear Off Advances continuous paper to the tear-off position.
Copy Toggles between multi-form copy and normal printing.
Pitch Selects pitch.
Font Selects font.
Paper Select Selects memorized paper setting.
Operation with the Power Button:

Control panel buttons perform the functions shown in Table 1-16 when pressed at the same time as the
Power button.
Table 1-16. Button Function when Combined with the Power Button
Button Function
LF/FF Load Draft self test
Tear Off NLQ self test
Tear Off and LF/FF Hex dump
Pause DIP switch setting printout
LF/FF Load, Micro Feed ↓ and Pause* Clear EEPROM area 2
†
Pause and Front/Rear Clear EEPROM area 1
Copy Clear ribbon counter
Paper Select This button is used for paper memory storage and
recall. See “Paper Memory Functions” on page 1-
38.
Tear Off, Micro Feed ↑, and Front/Rear Flight time adjustment (See Chapter 4.)
Tear Off, Micro Feed ↓, and Front/Rear Platen gap adjustment (See Chapter 4.)
Micro Feed ↑ and Micro Feed ↓ Sets printable area.
Note: For details, see “Advanced Control Panel Functions” on page 1-36.
* All mechanism adjustment values are cleared. The printer mechanism adjustment must be performed after
this. (See Chapter 4.)
† All user setting values are replaced with the factory setting values.
DFX-8500
DIP SWITCH SETTINGS

There are 5 banks of 8 DIP switches located at the front paper entrance of the printer. The printer default
settings are set using these DIP switches. When the printer is turned on or reset, the DIP switch selections
are treated as the default setup. If the setup is changed, the printer should be reset or turned off and on.
Table 1-19 shows the DIP switch selections for this printer.
Table 1-19. DIP Switch Settings

Switch No. Function Off On Factory Setting
1-1 to 1-6 Character table See Tables 1-18 or 1-19. All Off
1-7 Skip over perforation Inactive Active Off
1-8 Print direction Bi-d. Uni-d. Off
2-1 to 2-4 Page length for front tractor See Table 1-20. All Off
2-5 to 2-8 Page length for rear tractor See Table 1-21. All Off
3-1 Auto tear-off Inactive Active Off
3-2 Zero slash Inactive Active Off
3-3 Auto line feed Inactive Active Off
3-4 Buzzer Active Inactive Off
3-5 Auto carriage return Inactive Active Off
(IBM 2381 Plus)
3-6 IBM character table Table 2 Table 1 Off
3-7 Auto cut mode Inactive Active Off
3-8 Software ESC/P IBM 2381 Plus Off
4-1 Input buffer Active Inactive Off
4-2 Auto I/F wait time 10 sec. 30 sec. Off
4-3 to 4-4 I/F mode See Table 1-22. All Off
4-5 to 4-6 Serial I/F parity See Table 1-23. All Off
4-7 to 4-8 Serial I/F baud rate See Table 1-24. All Off
5-1 Overlapping multi-sheet forms Inactive Active Off
5-2 Continuous forms with labels Inactive Active Off
5-3 Skip over binding Inactive Active Off
5-4 Paper memory Memory a Memory b Off
5-5 to 5-8 (reserved) - - Off
PRODUCT DESCRIPTION
Table 1-20. Character Table Setting (Standard)

SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 Character table
Off Off Off Off Off Off PC437 (US, standard Europe)
Off Off Off Off Off On PC850 (Multilingual)
Off Off Off Off On Off PC860 (Portuguese)
Off Off Off Off On On PC861 (Icelandic)
Off Off Off On Off Off PC863 (Canadian-French)
Off Off Off On Off On PC865 (Nordic)
Off Off Off On On Off Abicomp
Off Off Off On On On BRASCII
Off Off On Off Off Off Roman 8
Off Off On Off Off On ISO Latin 1
Off Off On Off On Off Italic USA
Off Off On Off On On Italic France
Off Off On On Off Off Italic German
Off Off On On Off On Italic U.K
Off Off On On On Off Italic Denmark
Off Off On On On On Italic Sweden
Off On Off Off Off Off Italic Italy
Off On Off Off Off On Italic Spain
Others PC437
DFX-8500
Table 1-21. Character Table Setting (NLSP)

SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 Character table
Off Off Off Off Off Off PC437 (US, standard Europe)
Off Off Off Off Off On PC850 (Multilingual)
Off Off Off Off On Off PC437 Greek
Off Off Off Off On On PC852 East Europe
Off Off Off On Off Off PC853
Off Off Off On Off On PC855 (Cyrillic)
Off Off Off On On Off PC857 (Turkish)
Off Off Off On On On PC866 (Russian)
Off Off On Off Off Off PC869 (Greek)
Off Off On Off Off On MAZOWIA (Poland)
Off Off On Off On Off Code MJK (CSFR)
Off Off On Off On On ISO 8859-7 (Latin/Greek)
Off Off On On Off Off ISO Latin 1T (Turkish)
Off Off On On Off On Bulgaria (Bulgarian)
Off Off On On On Off Estonia (Estonia)
Off Off On On On On PC774 (LST 1283:1993)
Off On Off Off Off Off ISO8859-2
Off On Off Off Off On PC866LAT (Latvian)
Off On Off Off On Off PC866 UKR
Off On Off Off On On PCAPTEC
Off On Off On Off Off PC708
Off On Off On Off On PC720
Off On Off On On Off PC AR864
Off On Off On On On PC860(Portuguese)
Off On On Off Off Off PC861(Icelandic)
Off On On Off Off On PC865(Nordic)
Off On On Off On Off Italic USA
Off On On Off On On Italic France
Off On On On Off Off Italic German
Off On On On Off On Italic U.K
Off On On On On Off Italic Denmark
Off On On On On On Italic Sweden
On Off Off Off Off Off Italic Italy
On Off Off Off Off On Italic Spain
Others PC437
PRODUCT DESCRIPTION
Table 1-22. Front Tractor Page Length

SW2-1 SW2-2 SW2-3 SW2-4 Page length for front tractor
Off Off Off Off 11 inches
Off Off Off On 3 inches
Off Off On Off 3.5 inches
Off Off On On 4 inches
Off On Off Off 5.5 inches
Off On Off On 6 inches
Off On On Off 7 inches
Off On On On 8 inches
On Off Off Off 8.5 inches
On Off Off On 70/6 inches
On Off On Off 12 inches
On Off On On 14 inches
On On Off Off 17 inches
On On Off On Others
Others 11 inches
Table 1-23. Rear Tractor Page Length

SW2-1 SW2-2 SW2-3 SW2-4 Page length for rear tractor
Off Off Off Off 11 inches
Off Off Off On 3 inches
Off Off On Off 3.5 inches
Off Off On On 4 inches
Off On Off Off 5.5 inches
Off On Off On 6 inches
Off On On Off 7 inches
Off On On On 8 inches
On Off Off Off 8.5 inches
On Off Off On 70/6 inches
On Off On Off 12 inches
On Off On On 14 inches
On On Off Off 17 inches
On On Off On Others
Others 11 inches
Table 1-24. I/F Selection

SW4-3 SW4-4 I/F Mode
Off Off Auto
Off On Parallel I/F
On Off Serial I/F
On On Optional I/F
Table 1-25. Serial I/F Parity Setting

SW4-5 SW4-6 Serial parity
Off Off None
Off On Odd
On Off Even
On On Ignore
DFX-8500
Table 1-26. Serial I/F Baud Rate Setting

SW4-7 SW4-8 Baud rate
Off Off 19200
Off On 9600
On Off 4800
On On 2400
CONTROL PANEL FUNCTIONS

Normal Operation
Front / Rear:
Toggles between the front and rear paper paths.
If the printer is set to use normal paper and the pull tractor is not used:
The printer feeds the paper to the tear off position, cuts the paper using the cutter, and feeds the paper
backward to the paper park position. A paper change incomplete error occurs if the cutter is not used. If
you aren’t using the cutter, cut the paper above the platen, then press the Pause or Front/Rear button.
The printer feeds the paper backward. After the paper is out, the printer loads paper from the other path’s
tractor.
If the printer is set to use overlapping multi-sheet forms or continuous forms with labels (DIP
switches 5-1 or 5-2 are on) or the pull tractor is used:
A paper change incomplete error occurs immediately. Cut the paper below the platen, then press the
Pause or Front/Rear button. The printer feeds the paper forward. After the paper is out, the printer loads
paper from the other path’s tractor.
Pause:
This button causes the printer to pause.
Hold this button down for 3 seconds to reset all printer data.
Press this button to clear a paper change incomplete error.
Micro feed:
Adjusts the paper position, the top of form position, and the tear off position. The ↑ button advances the
paper 1/216 inch, and the ↓ button retracts the paper 1/216 inch.
LF/FF Load:
Pressing this button advances the paper one line.
Holding this button down for a few seconds advances the paper one page.
When the printer is out of paper, pressing this button will load continuous paper.
Top of Form:
Pressing this button starts the top of form adjustment mode, turns on the top of form LED, and advances the
paper until the character base line lies directly beneath the red mark on the ribbon mask holder. You can
adjust the top of form position using the Micro Feed buttons while in this mode. Press the Top of Form
button again to exit the top of form adjustment mode. The adjusted position is stored as the new top of form
position, and the paper is retracted to its normal printing position.
If you adjust the top of form position just after loading, the adjusted position will be treated as the loading
position. This button is inactive if the printer cover is closed.
Tear Off:
Pressing this button starts the tear off adjustment mode, turns on the tear off LED, and advances the paper
until the perforation lies directly beneath the cutting edge of the printer cover. You can adjust the tear off
position using the Micro Feed buttons while in this mode. Press the Tear Off button again to cut the paper
(optional cutter required) and exit the tear off adjustment mode. The adjusted position is stored as the new
tear off position, and the paper is retracted to its normal printing position. The printer will also exit this mode
PRODUCT DESCRIPTION
if it receives data from the host computer.
Copy:
This button toggles the printer between copy mode or normal mode.
Pitch:
Press this button to select among the following pitches:
10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi and PS (proportional spacing)
Font:
Press this button to select among the following fonts:
Super Draft, Draft, Roman, Sans Serif
Paper Select:
Paper sizes can be preset. Pressing this button selects one of the following preset paper sizes:
1, 2, 3, 4, 5, 6, 7, and 8: Paper sizes must be created within the printer driver. See the User’s Guide
for details.
0: Default; use when no driver settings have been made.
a, b: Hardware settings used for sheets with labels. See the User’s Guide for
details.
If the printer is set to use normal paper and the pull tractor is not used:
Pressing this button retracts the paper to the paper park position. If a print job was just performed, the
printer will advance the paper to the tear off position and cut the paper (if the optional cutter is installed).
If the cutter is not installed, a paper change incomplete error occurs. Manually cut the paper above the
platen, then press the Pause button. The printer will retract the paper. After the new paper has been
placed into position, the printer will load the new paper. If a paper change incomplete error occurred,
insert the new paper and press the Pause button to load it.
If the printer is set to use overlapping multi-sheet forms or continuous forms with labels (DIP
switches 5-1 or 5-2 are on) or the pull tractor is used:
Pressing this button will cause an immediate paper change incomplete error. Manually cut the paper
below the platen, then push the Pause button. The printer will advance the paper until it is out, then load
the selected paper. If you get another paper change incomplete error, insert the new paper and press the
Pause button to load it.
If the paper setting is currently setting a or b:

The printer advances the paper. If a paper path change incomplete error occurs, cut the paper below
the platen and press the Pause button. The printer ejects the paper.
If the printer is not currently using the a and b settings:

The printer advances the paper to the tear-off position and cuts the paper if the cutter is installed.
The printer then retracts the paper to the paper park position. If the cutter is not installed, or the
printer fails to advance the paper to the paper park position, a paper path change incomplete error
will occur. If this happens, cut the paper above the platen, then press the Pause button. The printer
retracts the paper.
DFX-8500
Advanced Control Panel Functions
See Table 1-16 on page 1-26 for instructions on how to access these functions.
Self test:
Prints the self test pattern. To cancel the self test, press the Pause button and turn off the printer.
DIP switch setting print:

Prints the settings of all DIP switches.
Hex dump:
Starts a hex dump; all input data is printed as a list of hexadecimal numbers beside the corresponding
characters.
Clear EEPROM Area 1:

Resets all user settings.
Clear EEPROM Area 2:

Resets the printer mechanism adjustment data to the standard factory setting.
Clear ribbon counter:

Resets the ribbon counter.
Paper memory setting:

Accesses settings that improve printing on label sheets and overlapping forms.
Mechanism adjustment:
Starts mechanism adjustment mode. You can adjust the beta value, flight time value, and Bi-D setting using
this mode.
Platen gap adjustment:

Starts platen gap parameter adjustment mode. You can adjust the alpha and beta values using this mode.
Set printable area:

Starts automatic measurement seeking. The carriage deceleration time is measured and saved in the
EEPROM.
TROUBLESHOOTING
5.1 TROUBLESHOOTING INFORMATION

This chapter lists various problems that can occur with the DFX-8500 and provides possible solutions. No
special tools, other than a digital multi-meter, are necessary to troubleshoot at the unit level. Some
component-level troubleshooting may require an oscilloscope.
ERROR MESSAGES
The DFX-8500 indicates errors using beeps. Tables 5-1 and 5-2 list standard errors.
Table 5-1. Error/Warning Beeper Information

Error/Warning Pause Paper Out Ribbon Beeper Description
LED LED LED
Printhead hot Blinking Off Off —
Printhead fan hot Blinking Off Off —
Paper out On On Off ... This error occurs when the
printer fails to load a sheet.
(Three 100-ms beeps with a
100-ms interval.)
Cover open ON Off Off ... This error occurs when the
printer’s cover is open.
Paper change On Off Off ... This error occurs when the
incomplete printer fails to change the paper.
Paper backfeed On Blinking Off ...
incomplete
Paper size error ON Off Off ... This error occurs when the set
paper width and the current
paper size are different.
Paper jam ON Blinking Off ----- This error occurs when the
printer fails to eject a sheet.
(Five 500-ms beeps with a
100-ms interval.)
Ribbon jam On Off Blinking ----- This error occurs when the
ribbon jams or when no ribbon is
installed.
Carriage motor On Blinking Blinking ----- This error occurs when the
error carriage deceleration time is
abnormal.
Illegal panel — — — —
operation
DFX-8500
Table 5-2. Fatal Error Information

Fatal Error 7-segment Beeper † Description Note
‡
LED *
Carriage motor 1 - The isolation resistance in the carriage Auto power off
circuit short motor is too low. after 12 seconds
Cutter error 2 -- • The optional cutter cable is not Auto power off
connected securely. after 12 seconds
• The optional cutter is defective.
Platen gap 3 --- • The PG home sensor is broken. Auto power off
error • The PG motor is broken. after 12 seconds
• The parallelism adjustment is
incorrect.
• PG adjustment values are incorrect.
• PG motor pinion is too tight against
the PG transmission gear.
Carriage lock 4 ---- The carriage is locked. Auto power off
error after 12 seconds
Encoder error 4 ---- The encoder sensor is defective. Auto power off
after 12 seconds
Carriage load 6 ------ PW sensor is defective. Auto power off
measurement after 12 seconds
error
Head fan error 7 ------- • The head fan driver IC is shorted. Printhead power
• The head fan is defective. off immediately
Printhead 8 -------- • The printhead driver IC is shorted. Printhead power
circuit short • The printhead coil is defective. off immediately
RAM check 9 --------- The DRAM on the main board is Auto power off
error defective. after 12 seconds
Paper memory a ---------- - -
setting error
EEPROM data b ----------- The EEPROM is defective.
compare error
Tractor change c - - - - - - - - - - - - The tractor select mechanism or ribbon Auto power off
error feed motor is defective. after 12 seconds
Internal CPU d The main board is defective. Auto power off
error after 12 seconds
*: During a fatal error, the 7 segment LED alternately flashes an “E” and the error number.
†: 500 ms beeps with 100 ms intervals.
‡: Turn the printer power off while the 7 segment LED is on, or the printer will shut down. The printer will not
turn back on for 5 minutes after the printer shuts down automatically.
TROUBLESHOOTING
BYPASSING THE INTERLOCK SWITCH AND COVER OPEN SENSOR

To print with the top cover open or removed, you need to bypass the interlock switch and cover open sensor.
These sensors automatically disable printing when the top cover is open.
Interlock Switch
Connector
Cover Open
Junction Board
Sensor
C204 Main Board

CN3
Figure 5-1. Interlock Switch and Cover Open Sensor
The interlock switch and cover open sensor are attached. To bypass the interlock switch and the cover open
sensor, follow these steps:
1. Remove the left side cover.

2. Remove the interlock switch and cover open sensor from the housing.
3. Insert a half-inch spacer (for example, an eraser) as shown in Figure 5-2.
Cover Open
Sensor
Spa
cer
To CN3 on the Main Board
0.51
( 1 3 inch
mm
)
To Connector Junction Board
Interlock Switch
Figure 5-2. Bypassing the Interlock Switch and Cover Open Sensor
DFX-8500
COIL RESISTANCE AND PRINTHEAD CABLE SIGNALS

The following table provides the coil resistance for the motor, head fan, plunger, and printhead.
Table 5-3. Motor, Fan, Plunger, and Printhead Coil Resistance

Part Coil Resistance
Carriage (CR) motor 1.66 Ω + 10 %
2.80 Ω + 10 % at 25 C
o
Print Feed (PF) motor
150 Ω + 10 % at 25 C
o
Ribbon Feed (RF) motor
250 Ω + 18 Ω at 25 C
o
Platen Gap (PG) motor
61 Ω + 4.3 Ω at 25 C
o
Head fan
9 Ω + 5 % at 25 C
o
Plunger
2.93 Ω + 0.2 Ω at 25 C
o
Printhead
Shield Cable Double-sided Adhesive Tape
C
Printhead FPC
B
2 1
3 A
5 4
Printhead Cable
Protection Sheet
Printhead Cable Board

Figure 5-3. Printhead FPC
TROUBLESHOOTING
FPC A
FPC B
ZOOM
FPC C + -
Load Pattern
: Printhead coil GND side MA : Fan motor phase A

: Printhead coil P/S side MB : Fan motor phase B
: Printhead thermistor MC : Fan motor common
MT : Fan motor thermistor
PWD : Paper width sensor
+5V : +5 VDC P/S : Power supply (+37 VDC)
ENCA: Encoder A ENCB: Encoder B
GND : Ground
HT : Printhead thermistor
Figure 5-4. Printhead Cable Signals
CHAPTER 4
ADJUSTMENT
4.1 PRINTER MECHANISM ADJUSTMENTS ............................................................4-1

4.1.1 PG Motor Backlash Adjustment........................................................................................... 4-1
4.1.2 Carriage Timing Belt Tension Adjustment .......................................................................... 4-2
4.1.3 Tractor Wire Spring Tension Adjustment ........................................................................... 4-3
4.1.4 Pull Tractor Sensor Position Adjustment............................................................................ 4-4
4.1.5 Carriage Guide Shaft Parallelism Adjustment .................................................................... 4-5
4.1.6 Platen Angle Adjustment ...................................................................................................... 4-9
4.1.7 Platen Gap Motor Value Adjustment.................................................................................. 4-12
4.1.8 Measurement Seeking and Bi-directional Printing Adjustment...................................... 4-15
ADJUSTMENT
4.1 PRINTER MECHANISM ADJUSTMENTS

This section describes the printer mechanism adjustments for the DFX-8500. Whenever the printer is
disassembled and the printer parts mentioned in this section are replaced or repaired, perform the
appropriate adjustments to ensure proper printer operation. Perform adjustments before assembling the
printer.
4.1.1 PG Motor Backlash Adjustment

In the PG motor backlash adjustment, the PG motor pinion gear must mesh smoothly with the PG
transmission gear cog. If the pinion gear is poorly aligned or the pinion gear and cog are too tight, printer
operation is noisy or the character density is incorrect.
CAUTION
;If the PG motor backlash is too tight, PG motor doesn’t rotate smoothly and the panel indicates “E3.”
Step 1: Loosen the two screws securing the PG motor to the left side frame. (Refer to Section 3.2.6.4)
Step 2: Make sure the PG motor pinion gear is properly aligned with the PG transmission gear cog. Move
the PG motor until there is 0.05 to 0.15 mm (0.002 to 0.01 inches) between the PG motor pinion gear
and PG transmission gear cog. Then tighten the two screws.
P G T r a n s m is s io n G e a r
0 .0 5 - 0 .1 5 m m
P G M o to r
P in io n G e a r
S c re w s P G M o to r
Figure 4-1. PG Motor Mounting Position Adjustment
Rev. B 4-1
DFX-8500
4.1.2 Carriage Timing Belt Tension Adjustment

The carriage timing belt tension must be adjusted when any carriage mechanism part (such as the CR motor,
belt pulley, or carriage timing belt) is disassembled. Remove the printer mechanism before performing this
adjustment. (Refer to Section 3.2.6)
CAUTION
;Before performing this adjustment, carefully secure the printer mechanism because a 7 kg (15.4 lb.)
force is applied to it when the tension lever is pulled in the horizontal direction.
Step 1: Loosen the three tension adjustment screws on the CR motor. Confirm that the carriage timing belt is
attached properly and that no load is applied to it.
Step 2: Insert the tension gauge hook through the hole in the tension lever.
Step 3: Pull the tension gauge horizontally to apply a 7 kg (15.4 lb.) force.
Step 4: Move the belt left and right while pulling the tension gauge, and move the motor pulley slightly.
Step 5: Tighten the three CPS(M4x10) tension adjustment screws and secure them while the 7 kg (15.4 lb.)
force is applied.
Step 6: Finish tightening the three tension adjustment screws with 12 Kg cm torque.
C P S (M 4 X 1 0 )
7 0 0 0 g f + 2 0 0 g f
Figure 4-2. Carriage Timing Belt Tension Adjustment
4-2 Rev. B
ADJUSTMENT
4.1.3 Tractor Wire Spring Tension Adjustment

This section describes the tractor wire spring tension adjustment. If the spring is not adjusted properly, paper
jams may occur, because the continuous paper tension (in the horizontal direction) is incorrect. When you
remove the front or rear tractor assembly, perform this adjustment.
Step 1: Remove the printer mechanism. (Refer to Section 3.2.6)

Step 2: Release the release levers for the tractor sprockets on the front.
Step 3: At the left side frame, loosen the CBS(M4 X 8) screws securing the wire holding plate (L).
Step 4: Pull the tractor wire left to make correct tension to the tractor wire, wire holding plate ( R) and the tip
of the gold seal are 5 mm (0.2 inches) apart.
Step 5: Fix the CBS(M4 X 8) screws on the wire holding plate (L).
Step 6: As the same manner, adjust the tractor spring tension for the rear tractor.
W ir e H o ld in g P la te ( R )
T r a c to r W ir e
G o ld S e a l
5 m m T e n s io n S p r in g
T r a c to r W ir e
T r a c to r W ir e
T e n s io n S p r in g
C B S (M 4 X 8 )
T r a c to r R e le a s e L e v e r
W ir e H o ld in g P la te ( L )
P u ll,a d ju s t, fix , 1 0 - 1 5 m m
a n d c u t h e re .
Figure 4-3. Tractor Wire Tension Adjustment (Front)
Rev. B 4-3
DFX-8500
4.1.4 Pull Tractor Sensor Position Adjustment

This section describes the pull tractor sensor position adjustment. If the sensor position is incorrect, the
sensor is always on. When you replace or disassemble the platen, rear paper guide, platen roller shaft,
tension roller shaft, or pull tractor sensor, perform this adjustment. Figure 4-4 illustrates the pull tractor sensor
position adjustment.
When you assemble the pull tractor sensor or rear paper guide, check the following items:
• Verify that the pull tractor sensor lever is touching the rear paper guide frame, but the sensor is
off.
• Make sure the distance between the sensor lever and sensor switch is approximately 2 mm (.08
inches).
S e n s o r S w itc h
L e ft S id e F r a m e
S e n s o r L e v e r
2 m m
(.0 8 ")
P u ll T r a c to r s e n s o r
Figure 4-4. Pull Tractor Sensor Position Adjustment
4-4 Rev. B
ADJUSTMENT
4.1.5 Carriage Guide Shaft Parallelism Adjustment

The rear carriage guide shaft must be parallel to the platen. If it is not, printing may be abnormal because
paper is not fed evenly at the left and right sides of the platen. A paper jam may occur. This adjustment is
required when the rear carriage guide shaft is removed during carriage mechanism disassembly, the
parallelism adjust lever is moved, or the platen is removed. Do not remove the printer mechanism (If remove
the printer mechanism from the lower case, the adjust value will be out of order when you reassemble the
printer mechanism to the lower case.) Also, it is necessary to remove the tension roller shaft before
performing this adjustment. (Refer to Section 3.2.6.7.)
CAUTION
The parallelism is adjusted so that the difference between the distances (from the rear carriage guide
shaft to the platen measured at the two positions shown in Figure 4-5) is less than + 0.015 mm. Since
this value is extremely small, you must use the two dial gauges, dial gauge base, and dial gauge
master supplied by EPSON. Do not adjust the parallelism using any other method.
; Dial gauges (x 2) #F610 (Part No. B1019466)
;Dial gauge base #F611 (Part No. B1019467)
;Dial gauge master #F612 (Part No. B1019468).
Before performing the carriage guide shaft parallelism adjustment, you must assemble the two dial gauges,
dial gauge base, and dial gauge master to form one tool. Follow these steps:
Step 1: Attach the two thumb screws for the dial gauge base to the dial gauge master. To eliminate any play
between the dial gauge base and the dial gauge master, pull the tie band to secure the dial gauge
base and the dial gauge master before you securing the thumb screws.(Do procedure with two men.)
Figure 4-5. Set Dial Gauge to Dial Gauge Base
Step 2: Attach a dial gauge needle to the surface of the dial gauge master (approx. 2.00 mm depth), then
tighten the hexagonal screw securing the dial gauge to the dial gauge base.
2. Tighten the hexagonal

screw.
1. Attach the gauge needle

to the master surface.
Figure 4-6. Dial Gauge Set Up 1

Rev. B 4-5
DFX-8500
Step 3: Attach the another needle to the master surface, APPROX. 2.00 mm depth, then correspond to the
another gauge measure, and tighten the hexagonal screw.
3. Tighten the hexagonal screw.
2. Attach the gauge needle to the

master surface, then correspond
to the another gauge measure.
Figure 4-7. Dial Gauge set Up 2
Step 5: Set the black marker to the "0" position.
Figure 4-8. Black Marker to “0” Position Setting
4-6 Rev. B
ADJUSTMENT
Step 6: Remove a CP(PS)(M3X6) screw securing the timing belt holder to the timing belt, then remove the
timing belt holder.
C a r r ia g e G u id e S h a ft ( R e a r )
C P (P S )M 3 X 6 )
T im in g B e lt H o ld e r
C a r r ia g e
Figure 4-9. Carriage Plate Removal
Step 7: Remove the paper bail assembly. (Refer to Section 3.2.6.5.)

Step 8: Remove the tension roller shaft. (Refer to Section 3.2.6.7.)
Step 9: Remove the printhead with the mask-less holder. (Refer to Section 3.2.1.)
Step 10: Attach the dial gauge base with the dial gauge in the same way as you attach the print head.
Then you attach this tool to the carriage, tighten the two thumb screws while you pulling the dial
gage base toward you.
Step 11: Using the carriage guide shaft gear, adjust the gauge mounting position so that the tips of the
gauges (portions A and B in the Figure 4-10) are securely attached to the platen.
D ia l G a u g e M a s te r
A B
R e fe r to P la te n
F ig u r e 4 - 1 0 a . C a r r ia g e
D ia l G a u g e B a s e
C a r r ia g e G u id e S h a ft ( R )
3 0 3 0
2 0 2 0
1 0 1 0 D ia l G a u g e x 2
0 0
C a r r ia g e G u id e S h a ft G e a r
1 0 3 0 2 0 1 0 3 0 2 0
T ie b a n d
Figure 4-10. Dial Gauge Attachment
C R G u id e S h a ft G e a r
S to p p e r
P G T r a n s m is s io n G e a r
Figure 4-10a. CR Guide Shaft Gear Positioning
Rev. B 4-7
DFX-8500
Step 12:Measure the distance between the platen and the carriage guide shaft on the left side. Then
measure the distance between the platen and the rear carriage guide shaft on the right side, and
compare these values.(Figure4-11 shows the measurement position and the parallelism adjust
lever operation.)
Note: When you shift the carriage manually, do not touch the both dial gauges. Rotate the carriage
motor pulley.
7 0 m m 7 0 m m
3 0
2 0 R ig h t S id e F r a m e
1 0
0
3 0 C a r r ia g e P a r a lle lis m
A d ju s t L e v e r
1 0 2 0
C a r r ia g e M o to r
M o to r P u lle y
Figure 4-11. Carriage Guide Shaft Parallelism Adjustment
Step 13: If the distance measured at the left side is greater than that measured at the right side, move the
parallelism adjust lever in the direction shown by the white arrow in Figure 4-9. If the distance
measured at the left side is less than that measured at the right side, move the lever in the
direction shown by the black arrow.
Notes 1: The carriage guide shaft moves as shown in Figure 4-8. For example, when the
parallelism adjust lever is moved in the direction of the black arrow, the distance between
the right side of the platen and printhead nose narrows a little bit.
Notes 2: The carriage guide shaft moves as shown in Figure 4-8. When the parallelism adjust lever
is moved in the direction of the black arrow, the distance between the right side of the
platen and print head nose narrows a little bit.
Step 14: Repeat steps 11 and 12 until the distance between the distance measured at the two positions is
less than + 0.015 mm.(The #F610 dial gauge matches the + "15" notches.)
Step 15: When the distance is within the specified range, tighten the two CP(PS)(M4 X 6) screws securing
the parallelism adjustment lever. Then measure the distances again, as described in step 11.
Step 16: If the distance between the measured distances is within the specified range, apply screw lock to
the two screws.(Refer to Section 6.2 for lubrication and adhesive application instructions.)
Step 17: Go to Section 4.1.6 platen angle adjustment.
Carriage Guide Shaft Rear
Parallelism Adjustment Lever

CP(PS)(M4X6)
Guide Shaft Holder Lever

(Right)
Guide Shaft Holding Spring
CP(PS)(M4X6)
CBS(O)(M4X8)
Carriage Motor Holder
Figure 4-12. Parallelism Adjustment Lever Operation
4-8 Rev. B
ADJUSTMENT
4.1.6 Platen Angle Adjustment

This section describes the platen angle adjustment. The platen must be at a right angle to the carriage
assembly. This adjustment is required when the platen is removed or replaced or when the two hexagonal
screws securing the platen to both side frames are loosened. Do not remove the printer mechanism from the
lower case. (If remove the printer mechanism from the lower case, the adjust value will be out of order when
you reassemble the printer mechanism to the lower case.) Also, it is necessary to remove the tension roller
shaft be fore performing this adjustment. (Refer to Section 3.2.6.7)
CAUTION
The parallelism is adjusted so that the difference between the distances (from the rear carriage guide
shaft to the platen measured at the two positions shown in Figure 4-7) is less than + 0.015 mm. Since
this value is extremely small, you must use the two dial gauges, dial gauge base, and dial gauge
master supplied by EPSON. Do not adjust the parallelism using any other method.
; Dial gauge #F610 (Part No. B1019466)
;Dial gauge base #F611 (Part No. B1019467)
;Dial gauge master #F612 (Part No. B1019468).
Step 1: Perform the carriage guide shaft parallelism adjustment. (Refer to section 4.1.5) After the adjustment
is finished, leave the dial gage unit on the carriage.
Step 2: Remove the pull tractor sensor.(Refer to Section 3.2.6.10.)
Step 3: Loosen (but do not remove) the two hexagonal screws securing the platen stay to both side frames.
H e x a g o n a l S c re w s (M 4 X 8 )
P la te n S ta y ( L ) P la te n S ta y ( R )
P o s itio n in g T a b
P o s itio n in g T a b
S id e F r a m e L S id e S id e F r a m e R S id e
Figure 4-13. Loosing Hexagonal Screws
Rev. B 4-9
DFX-8500
Step 4: Using the carriage guide shaft gear, attach the both dial gauge needles to the platen surface.(The
needle doesn’t reach the end of the stroke).
S id e F r a m e ( L )
A tta c h b o th n e e d le s .
P la te n
R e fe r to C a r r ia g e G u id e S h a ft
F ig u r e 4 - 1 0 a .
C a r r ia g e g u id e S h a ft G e a r
Figure 4-14. Attaching Two Needles to Platen Surface
Step 5: Measure the angle difference about three position such as figure below.(Using the CR motor
pulley to move the carriage with the dial gauge toward the right side. See Figure 4-11.)
Center Position
70 mm 70 mm
Platen
30 30 30 30 30 30
20 20 20 20 20 20
10 10 10 10 10 10
0 0 0 0 0 0
30 30 30 30 30 30
20 10 20 10 20 10 20 10 20 10 20 10
Figure 4-15. Measuring Angle Difference 1
4-10 Rev. B
ADJUSTMENT
U p
B it A
P la te n
B it B
D o w n
( A n g le A d ju s tm e n t M e th o d )
Figure 4-16. Measuring Angle Difference 2
Step 6: If the angle difference of two values are more than + 0.015 mm, loosen (but do not remove) the two
hexagonal screws securing the platen stay to both side frames, then change the platen angle slowlly
and manually.)
Step 7: Tighten two hexagonal screws securing the platen stay to both side frames.
CAUTION
After perform the adjustment, confirm the value of platen parallelism again. When this value is out of
order, readjust the platen parallelism and the platen angle adjustment until the value to be correct.
Rev. B 4-11
ADJUSTMENT
4.1.8 Measurement Seeking and Bi-directional Printing Adjustment

The purpose of this adjustment is to correct the printer mechanism parameters which control bi-directional
printing. Be sure to perform this adjustment when required. If this adjustment is not performed correctly, bi-
directional printing may be miss-aligned, or, in the worst case, the carriage might operate incorrectly. Before
performing this adjustment, be sure to that the following adjustment are completed correctly.
4.1.2 Carriage Timing Belt Tension Adjustment

4.1.5 Carriage Guide Shaft parallelism Adjustment
4.1.6 Platen Angle Adjustment
4.1.7 Platen Gap Motor Value Adjustment
The parameters to be written to the EEPROM on the C204 Main board in this adjustment are as follows:
1) Measurement seeking
2) Print head flight time adjustment value
3) Bi-directional printing alignment value for each speed mode, Super Draft, Draft, and NLQ
;If the DIP-SW "3-5" is set to the IBM mode (On), it can not perform the Bi-D adjustment. Therefore,
when you perform the Bi-D adjustment, set the DIP-SW"3-5" to Off.
;When replace the C204 Main board, the ALPHA and BETA values are not written into the memory
(In reality, "0" value is installed.) on the Main board. Since this reason, (Since PG is too large) it can
not print the each current value to the paper. Due to this, Perform the platen gap value adjustment
before perform this adjustment.
Rev. B 4-15
DFX-8500
S T A R T
M o u n t th e r ib b o n c a r tr id g e .
T u r n th e p o w e r S W o n w h ile p r e s s in g
M ic r o F e e d ^ a n d M ic r o F e e d v S W s .
T h e p r in te r p e r fo r m s c a r r ia g e m e a s u r e m e n t
s e e k in g a u to m a tic a lly .
( It g o e s to O N L IN E s ta tu s a fte r th is o p e r a tio n .)
T u r n th e p r in te r p o w e r o ff.
E N D
Figure 4-20. Carriage Measurement Seeking
4-16 Rev. B
ADJUSTMENT
S T A R T
M o u n t th e r ib b o n c a r tr id g e .
T u r n th e p o w e r S W o n w h ile p r e s s in g T e a r O ff,
M ic r o F e e d ^ , a n d F r o n t/R e a r S W s .
S e t th e 1 5 " fa n fo ld p a p e r a t F r o n t o r R e a r tr a c to r
a n d lo a d th e p a p e r b y p r e s s in g L F /F F L o a d S W
o r F ro n t/R e a r S W .
"P G A lp h a = A A A " is p r in te d .
1 . "P G B e ta 1 = B B B , P G B e ta 2 = C C C , P G B e ta 3 = D D D ,
P G B e ta 4 = E E E " is p r in te d .
2 . P a n e l d ip la y s th e c u r r e n t flig h t tim e a d ju s tm e n t v a lu e
(R e fe r to T a b le 4 -2 .).
3 . "F lig h t T im e = F F F " is p r in te d .
T h e p r in te r p r in ts th e te s t p r in t p a tte r n w ith
th e c u r r e n t flig h t tim e s e ttin g v a lu e .
R e fe r to F ig u r e 4 - 2 2 .
D o e s th e Y e s
o d d (1 s t a n d ,3 rd ) a n d e v e n (2 n d a n d
4 th ) lin e s v e r tic a l a lig n m e n t
is O K ?
N o P re s s th e P a u s e S W .
C h a n g e th e flig h t tim e a d ju s tm e n t v a lu e .
D e c le m e n t 1 0 s te p s : T o p o f F o rm S W o n c e .
D e c le m e n t 1 s te p : P u s h M ic r o F e e d ^ S W o n c e . T h e c u r r e n t flig h t tim e a d ju s t v a lu e
In c le m e n t 1 0 s te p s : T e a r O ff S W o n c e . is s to r e d in th e E E P R O M .
In c le m e n t 1 s te p : P u s h M ic ro F e e d v S W o n c e .
P a n e l d ip la y s th e c u r r e n t flig h t tim e a d ju s tm e n t v a lu e .
P re s s th e C o p y S W .
G o to B i-D . A d ju s tm e n t M o d e .
E N D
Figure 4-21. Flight Time Adjustment
Rev. B 4-17
DFX-8500
F lig h t T im e + X X X
4 0 C O L . 5 6 C O L . 4 0 C O L .
Figure 4-22. Test Print Pattern
Table 4-2. LED indication and Adjustment Value Comparison

LED*1) Off On*2)
Ribbon (Bi-d. adjustment) + (positive) (negative)
(PG adjustment) 300 400
Pause 10
Top of Form 20
Tear Off 30
Copy 40
Pitch 50
60
70
Font 80
90
7 Segment*3) 0 to 9
*1) : off, : On
nd
*2) Indicates 2 column.
st
*3) Indicates 1 column.
4-18 Rev. B
ADJUSTMENT
B i-D . A d ju s tm e n t M o d e
A d ju s tm e n t
S u p e r D r a ft P r in t M o d e :
1 . P a n e l d ip la y s th e c u r r e n t B i- D . a d ju s tm e n t v a lu e .
A d ju s tm e n t 2 . P r in te r p r in ts " S p e e d = A A A B id a d ju s t = B B B " .
B B B * 1 ) is th e c u r r e n t a d ju s tm e n t v a lu e .
D r a ft P r in t M o d e :
T h e p r in te r p r in ts th e te s t p r in t p a tte r n w ith th e
c u r r e n t a d ju s tm e n t v a lu e .
A d ju s tm e n t
Y e s D o e s th e
o d d (1 s t a n d ,3 rd ) a n d e v e n (2 n d a n d
N L Q P r in t M o d e :
4 th ) lin e s v e r tic a l a lig n m e n t
is O K ?
N o
A d ju s tm e n t
C h a n g e th e B i- D . a d ju s tm e n t v a lu e .
D e c le m e n t 1 0 s te p s : T o p o f F o rm S W o n c e .
D e c le m e n t 1 s te p : P u s h M ic r o F e e d ^ S W o n c e .
In c le m e n t 1 0 s te p s : T e a r O ff S W o n c e .
N o In c le m e n t 1 s te p : P u s h M ic ro F e e d v S W o n c e .
P a n e l d ip la y s th e c u rr e n t B i- D . a d ju s tm e n t v a lu e .
Is it fin is h e d ?
Y e s P re s s th e C o p y S W .
P re s s th e P a u s e S W .
E N D T h e c u r r e n t a d ju s tm e n t v a lu e
is s to r e d in th e E E P R O M .
R e tu rn
*1 )
S p e e d B B B
S u p e r D ra ft S d rS p d
D r a ft D rfS p d
N L Q N L Q S p d
Figure 4-23. Bi-d. Adjustment
Rev. B 4-19

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EPSON

The General Section

"DO.. Report broken equipment

Remember: Epson has a “No-solder” rule for

LUBE CODE DESCRIPTION PART #

MOTOR PHASE CHARTS

Print Quality Errors:

Sotware Driver Issues :

DIME: (A Full 10 Step Process from Beginning to End)

Step 2 ) Divide and Conquer: Determine as Quickly as possible whether your

This section contains Operational and

AC POWER AUTO-SENS 117 117 117

3. The paper thickness is checked multiple times without Paper.

5. The paper thickness is checked again with paper loaded.

6. The paper bail closes.

The Loading Sequence is Exactly the same with Paper Parked

4. SMART-PARK: Print a few pages of ASCII then:

6. PIN FIRE: Connect the printer to the computer.

7. Lab finished. DO NOT PROCEED TO NEXT LAB YET.

2. SIDES: Remove both side covers................................................................... 3-14

3. OP PANEL: Remove the front (operator) cover.............................................. 3-16

4. UPPER CASE: Remove upper housing (Shroud).......................................... 3-17

5. INTERFACE PLATE: From the rear (8 screws) …......................................... 3-19

6. BOTTOM: Remove bottom logic panel and unplug cables............................. 3-20

7. INTERLOCK: Remove interlock switch.......................................................... 3-28

8. MECHANISM : 1ST: CLOSE ALL TRACTOR COVERS!

************* STOP - DO NOT PROCEED ************

************ WAIT FOR THEORY DISCUSSION ************

PRINTHEAD COILS (pin 1 & 7) = ?

12. BACKLASH: For platen gap adjust motor................................................... 4-1

18. CLEAN UP- Clean up around your area:

The Troubleshooting / Test points section

Devices Utilized and Error Generated if Device is Non-Functional

New Devices Utilized and Error Generated if Device is Non-Functional

The port section of the Main Board No printing, or corrupted characters

Devices and Errors Generated

1) 5VDC and 35VDC is generated

2) Case Open Sensor is checked

3) Platen Gap Motor movement

4) Platen Gap H.P. is checked

7) Carriage Encoder or H.P. Sensor is checked

8) Ribbon Feed Motor movement

9) Tractor Select Mechanism is checked for Front or Rear tractors

10) Paper IN or Out detected.

( The Power of OBSERVATION is your best Troubleshooting Tool!)

2) Backs Paper Out 13) Centers print head

4) Paper Width seek without paper

5) Multiple paper thickness check without paper

6) Centers print head

7) Opens Paper Bail

9) Multiple paper thickness checks with paper

10) Closes Paper Bail

11) Paper Width seek with paper

2) Paper Bail Opens 12) Opens Paper Bail

3) Backs Paper Out 13) Centers print head

5) Multiple paper thickness check without paper

6) Centers print head

7) Opens Paper Bail

9) Multiple paper thickness checks with paper

10) Closes Paper Bail

11) Paper Width seek with paper

Subject: DFX-8500 Sensor / Motor / Print Head / Driver Test Points

* STOP - DO NOT PROCEED

WAIT FOR THEORY DISCUSSION

Never overlook the following: