FACT SHEET

Company Name: Year Founded: Corporate Office: Delvetech Tele Communication (P) Ltd. 2010 S-25, Ground Floor, Pandav Nagar Extension Delhi-110092 (India)

Tel: +91 11 22485197 Email: vsatsupport@delvetech.in Website: www.delvetech.co.in

Head Count: No. of clients:

70 plus Employees More Than 550

Company Profile

Delvetech Tele Communication Pvt Ltd, founded by a team of professionals, provides end-to-end satellite services with best of breed infrastructure and engineering.
Delvetech engages in IT Services, Telecom & CE space and managed services, repair and refurbishment, project roll out etc. which meets strengths service level committed by the Client to their customers, Delvetech single window solution to all can fuscous on their core competitiveness and encourage customer satisfaction.

OUR MISSION: Our mission is to provide great business values and optimized solutions needed by our clients to finally improve our stakeholders quality of life. Delvetech Consistency over the last 1 year has earned it several appreciations from our clients time to time and again our expertise lies in providing services which are cost effective, focused, professionally customize and sensitive towards the client requirements. We are well equipped with the latest advancement CMS (Call

Management System) and hardware which enables us to provide state of the art technology. The operations of Delvetech are segregated in to different verticals based on the nature of services provided by them. 1. Technical Helpdesk and Customer. Delvetech provides technical support helpdesk services to some of the world leading IT & Telecom Companies. Delvetech has a track record of consistent delivery on world class service levels & having high customer satisfaction scores. We have the ability to integrate remote. Helpdesk with Customer Field Support to offer an end to end solution for the entire customer service & support lifecycle Our technical support experience spans a wide variety of products. Hardware Desktop ,Notebook , Server Software Operating system application utilities security Computer Peripherals Networking / Telecom Equipment VSAT Installations & commissioning and Maintenance services. Website Design , Web Development, E-Commerce, MLM SEO/ Web Promotion H/W and Technical Support Computer AMC Services

2. Repair & Refurbishment Vertical We follow standards for sampling & quality adherence. Each test equipment & software is customizable for different requirement of clients, allowing us to efficiency perform all levels of repair. Our technicians who are trained in the most popular engineering workstations and personal computers Thoroughly and accurately test, diagnose, repair, retest and

upgrade customer products 3. Customer Service Delivery Delvetech offers all kind of customer services such as walking services, onsite services, Installation services & screening services and warranty (AMC). Repair services on IT and Telecom industry with technically handling skills. 4. Projects & Managed Services. With over 1 year experience of Telecommunication Remote Engineering, Delve Technology provides an unrivalled range of service covering all telecommunication requirements. We are able to offer you a complete solution to your remote business needs whether it is for video, voice (including VOIP) or Data right from the site survey to operation and maintenance of installed system. We partner with you for field engineering services, so that you may concentrate on your customer instead of systems. The specialization include deployment of various categories of switches, routers, servers systems integration, desktops, Peripherals, LAN , Wi-Fi Network and all other related activities . Our field team rolls out large IT Installation and network project with equal ease. Our strong pool of certified and professionally trained project management teams & the engineers are ready to deliver services at the short notice with ease.

5. Support functions Support functions are the helping hand to the operations on different aspects. These functions are one of the vital functions for an organization to run smoothly. Our support function Includes Human Resource, Business Development. 6. Consultancy Services

* Assessment and Analysis

* Design and Planning * Project Implementation 7. Installation and Configuration Services

* Configuration Services
* Conversion Services * Quick Start Services

* Startup Services
8. Project Management Interface with Project Leads for requirement gathering, risk assessment, finalization of technical specifications. Interact with team members to ensure smooth progress of project work. Co-ordinate for smooth implementation of the project at client location. Extend post-implementation, application maintenance and technical support to the client. Guiding the team in testing, system integration, debugging and troubleshooting of the Application.

 Manage the planning, design, implementation and coordination of Telecom Networks entailing Planning, Infrastructure & System Design, Implementation, Operation and Optimization. Coordinate for major hardware upgrades / changeovers etc. in the Telecom Systems network. Design & execute installation & configuration of LAN / WAN, governed by communication protocol 9. Maintenance Management Oversee high uptime maintenance of the Core Telecom Network; inclusive of solving problems within and outside the network. Render on the job training to subordinates; streamline Operation & Maintenance processes and procedures. Efficiently handled many emergency circumstances and provide solutions for quick recovery from emergency situations through various workaround. Have planned, suggested and implemented long-term corrective measures for various RCA (Root Cause Analysis) Guided the team in Traffic analysis, suggest measures to increase traffic & remove congestion in networks. Undertake analysis of B/W Management and Controls. 10. Service Operations 1. Manage Service Operations of telecom Systems; adhere to Service Procedures with focus on optimizing operational effectiveness of Systems and reducing breakdowns / downtime to minimum. 2. Focusing on generation of revenue; governing inventory of Spares to enhance storage conditions, reduce expenses and wastage.

3. Communicate product feedback from the field to principals with 4. focus on effectuating modifications in products and improving product performance. 5. Have done many on-job training in problem approach methodology so as to find identify Root Cause Analysis in shortest time. 6. Ensure Service level objectives are achieved in continuum and measured to be 99.5%. 11. Technical Strong basic knowledge in satellite Communication Systems & Networking Managing installation, commissioning and maintenances of TDM/TDMA, FDMA DAMA/PAMA VSAT Networks, spans the complete spectrum from small 1M antennas to large 4.5 M installations. Good Knowledge in RF and Base band ,Product like Radyne, Via sat ,Gilat ,EF Data ,Codan,Hughes,Agilis Paradise Datacom , CPI ,MITEQ, i- direct etc. Equipment Knowledge Satellite Modems ,Up-converters ,Down- Converters ,HPA, HPA switch Beacon Receivers ,Uplink power controllers ,Antenna tracking Controllers ,Multi transponder Switch, L Band Converter switches, DAMA PAMA Chassis like Skylinx ,Faraway , Telephone earth Station ,U mode ,TRES, etc. in Testing Equipments Like Spectrum Knowledge Analyzers[Digital and Analogue ], Power Meters, Protocol Analyzers , Bandwidth utilization monitoring softwares, etc Good Experience monitoring and testing network performance to provide network performance statistics and reports.

 Experience diagnosing connectivity issues that may relate to LAN and WAN, Dial-up, Leased Line ,MPLS , VPN and Internet connectivity Having experience in Antenna pattern Testing Handling integration of VSAT with Routers and Multiplexers for Voice and Data connections.

Equipments Handled
1. VSAT Hardware Via Sat chassis IF/ RF, Sky Blaster-360 E, Linkstar, Sky Edge, SSA series, Agilis RFT, Radyne modem, Trandberg Encoder and decoder, Agilis Multi transponder Controller, Agilis Multi Transponder switching unit, Agilis L-band converter (128 series) Amplus ODU 5 Watt, 10 Watt, Faraway Satellite telephonic Modem, Linkway modem, Multi Channel Voice logger Codan SSPA RFT. Agilis RCU (Redundancy Control Unit) out door Ku-Band or CBand transceiver and Block up-converter. 2. Equipment Used Gilat modem Sky Star Advantage Modem Scientific Atlanta chassis DCU (Data Channel Unit) VCU (Voice Channel Unit) HSDCU (High Speed Data Channel Unit) RF Handler Link Star Modem SkyEdge IP Modem

 Ipstar Modem Codan UDC Redyne Modem Antenna Installed Comsat (1. 2m, 1. 8m, 3.8m) Amp (1. 8m, 1. 2m, 2. 4m, 3. 8m) Prodelin (1. 2m, 1. 8m, 2. 4m,3.8m ) Channel master (1. 2m, 1. 8m) Vertex antenna( 4.5m) 3. Software Skills Sky Blaster-360 E, SSA series, Agilis, PMT GUI based and PMT 7. 5. 1., UAT 1. 3, IUAT 1. 10

Telecom
Delvetech Tele Communication offers high end Telecom project management services to most of the telecom operators and companies. The services are delivered in all geographies of the country with the focus on quality of the deliverables and meeting stringent service levels and timelines. Over the span of one year, We has proved its skills and innovation by deploying special Telecom equipments and solutions for all categories of clients like large corporate, Government departments, Public sector undertakings, SMEs, SMBs, Telecom operators and service providers.

Our Telecom Services

Telecom Installation Services | BTS Installation | Microwave Installation
1. INSTALLATION & COMMISSIONING OF TELECOM PRODUCTS

2. BTS Installation & Commissioning like Flexi (Outdoor/Indoor), Ultra (Outdoor/Indoor), Metro BTS. 3. Installation of Antennas. 4. Dismantle of GSM Antennas, M/W, BTS, Feeder cables. 5. Site Surveys, RFI. 6. Swapping Activity. 7. TRX Addition with New and Existing sites. 8. BTS Expansion. 9. TMA Addition and Dismantle. 10. BSC installation

Our Major Clients

Datacraft India Ltd. (BSNL) Infinium India Ltd. GTL Balmer Laurie Ltd. ZTE Oasis Metal Engineering (P) Ltd Aironomics Courier (P) Ltd Naya Sadar Bazaar Sky Lark Solutions

 Just Celebrations Open Admission Info Victory Auto Gaskets (P) Ltd. Etc.
Thank You.