Case analysis

On

Production & Operation Management

Submitted to
Abu Mohammad Abdullah
(Lecturer of FBA)

Submitted by
Partha Pratim Bhattacharjee ID-071200066 Shanta Sharmin ID-063200060 MD. Golam Mostofa ID-082200044 MD. Adnan Chowdhury ID-081200018 Aysha Siddika ID-081200174

Production & Operation Management

Group-5 Date: 14 September 2011

Case-1 Highlight of the case

To days people use many electronic device for this/her work spesialy computer it make the work esy but thises electronics create ewaste. The discarded electronic devices that enter the waste stream are called ewaste. This containts many harmful chemical like lead that pose significant environment and health hazards. So now dayes computer ewaste management becomes an inportant issue. In India the lest five years(1995-2000) IT industry has recorded a CAGR(Compounded Anual Growth Rate) of more than 42.4%. that is almost double in many deveiped countrys. The computer waste is in from of monitors, printers, Key-boards, CPUs, typewriters, PVC etc. This device have harmful chemical and it can be recycal if it not the chemical mixed into soil and crate environmental pollution Wipro Infotech to take anvironmentally consious proactive staps for controlling ewaste. Wipro Infotach in a division of the US $2.39 billion Wipro Ltd. This company provides enteprise customers with high value information technology product, service, solutions and conseltation service in India. Wipro has been actively working on ewaste manaement since August, 2005. Wipro also create similer kind of awareness among its business associates. Under ewaste management system, Wipro has 15 collection center across the country. They collect ewaste from two sources 1) if a computer or its spare part is under Wipro active service and in the time of repaiar if any parts categorized as scrap then that parts cellected as ewaste, 2) if any organization and any individual customer can discard old computer as scrap and bring it to the nearest Wipro collection center. Wipro also helps customer in efficient management of valuable resoureces by helping them with identification of suitable ewaste disposal partners. Wipro also monitor the disposal of ewaste under environmental way.

Question 1 What is ewaste and how it comes ? Ans: This age is computer age and peopleuse computer for their work eficiancy. Computer or electronic devices helps people to complet work first, esily and efectively. The envantion of computer is a grate achivement for the human socity but every good side has a nagetive side also computer is responsible for ewaste. The discarded electronic devices that enter the waste stream are called ewaste.This containts many harmful chemical like lead, oxides, barrium and marcury Ewaste is an form of monotor, priters, key-boards, CPUs, typewriters, PVC wires etc. So this device/ewaste mustbe recycal, without recycalling the chemical mixed into soil and create environmental pollution.

Question 2: Importance of recycal ewaste Ans: 1. To protect enviroment pollution 2. To prevint health problem 3. By recycal rowmaterial can be reproduce 4. Recycal can helps producer low-cost production 5. Make the city clean

Question 3: Descrive Wipro activity to controll ewaste Ans: Wipro Infotech to take anvironmentally consious proactive staps for controlling ewaste. Wipro Infotach in a division of the US $2.39 billion Wipro Ltd. This company provides enteprise customers with high value information technology product, service, solutions and conseltation service in India. Wipro has been actively working on ewaste manaement since August, 2005. Wipro also create similer kind of awareness among its business associates. Under ewaste management system, Wipro has 15 collection center across the country. They collect ewaste from two sources 1) if a computer or its spare part is under Wipro active service and in the time of repaiar if any parts categorized as scrap then that parts cellected as ewaste, 2) if any organization and any individual customer can discard old computer as scrap and bring it to the nearest Wipro collection center. To disposal of ewast through this system involves logistics and handling cost of around $4 for a typical computer system. Wipro also helps customer in efficient management of valuable resoureces by helping them with identification of suitable ewaste disposal partners. Wipro also monitor the disposal of ewaste under environmental way.

A learning point
This case has some learning point. These points are as follows:a) Every invantion has some disadvantage b) How to controll ewaste and
c) Low cost production on recycaling

Case-2 Highlights
Indian Formal are sold their product to the middle men by village Mandy system. But this system Products are quality is not lasted for this reason they are lost their international market. ITC limited run a based operation where the farmers can get all types of information is farming and selling base. They use a products at e Chou pat (market) on best practice in farming. Weather information, answers by expert panelists and so on, in local language. This system triggered a virtuous cycle of higher productivity, higher income, enlarged capacity for farmer risk management, larger investments, and higher quality and productivity

Question 1: What type s of decisions ITC make for his company is an operation to run effectively? Ans: ITC lunched an Endean or to recognized the value chain by setting up network of e-Chou pals across the country. E- Chou pals combines a web portal in the local language and pc with internet access. Placed in the village to create a two way channel between ITC and the villagers.

Question 2: Which types of change ITC makes in Indian forming sector?

Ans: In Mandy system the quality or quantity of a product was very poor. By ITCs e Chou pals system increase their quality of a product and farmer can get real prices for their product.

Question 3: What is mandi System? Ans: Mandi system is a process where producers or middle men bring in produced to be cold. The mandi system does not monitor the quality of a product

Learning Point
For These Case We Learn More Things Like Operation as a Competitive Weapon For ITC Limited. Information and Guideline Can change your success. ITC Invent a very valuable system e- copal was couriered as a supply chain management system, Reaching Right up to the Producer. We also learn that by using internet we can get more information in this time and by better operations we can change our farming sector.

Case-3 Highlight of the case

The company began its business by producing custom made wood and furniture. Developed a solid reputation for creative design and high quality workmanship. Companys reputation grew and sales increased the sales force begun selling some of the more popular piece to retail furniture outlets. Custom design furniture however continued to dominate sales accounting for 60% of volume and 70% of dollar sales. During the past few months, sales of the standard line have steadily increased. Trade-offs had to be made custom furniture was always given higher sales and profit margins. Managers of the company are also concerned with increased lead times for both custom and standard orders. They feel that the time has come to take a careful look at the overall impact that the new standard line is having on his manufacturing process.

Question 1. What types of decisions must the manager make daily for his companys operations to run effectively and in the long run? Ans: The manager must make decisions for his companys daily operations to run effectively. He has to ensure smooth production, increase sales and create additional opportunities. In changing circumstances,his company operates a single manufacturing process where both custom and standard furniture are manufactured. But this decision creates many new problems. Which are as follows:(a) Lots of standard furniture piled up. (b) Cost associated with standard line are rising. (c) To accommodate the inventory volume, expensive public ware house space has to be reuted. (d) Increased lead times whis are causing longer delivery times. (e) Cost associated with standard line are rising. (f) Money is being tied up is inventing. (g) Finally profits are not what they should be. So, the problems of the manager to resolve are very grave .At present the company may run profitably, but the rate of profit will surely die down in the mean future if the production and sales related problems narrated above could not be solved smoothly and effectively with in short period of time.

Question 2: How did sales and marketing effect operations when they begun to sale standard pieces to retail outlets? Ans: When the company begun, selling popular pieces to retail furniture outlets, this move into retail outlets lead the company into the production of a more standard line of furniture. Buyers of this line were move prize sensitive. scedule lots of standard furniture piled up. Cost associated with standard line are rising. Money is being tied up in inventory. To accomodate the inventory volume,expensive public ware house space has to be reuted.Managers are concerned with increased lead times which are causing delivering times. Thus sales and marketing affect operations when the company began to sell standard prices to retail outlets.

Question 3: How has the move to producing standard furniture affected the companys financial structure? Ans: The companys finance and accounting have indicated that profits are not what they should be costs associated with the standard line are rising. Money is being tied up is inventory, both of raw materials and work in process .Expensive public warehouse space has to be ranted to accommodate the inventory volume. Managers are concerned with increased lead times for both custom and standard orders which are causing longer delivering times. Capacity is being pushed and no space is left in the plan for expansion.

Question 4: What could have the manager done differently to avoid some of the problems, he now faces? Ans: The company faces the problems now emerged at the production level, sales and marketing level and finally financial level all arises from the standard line of production. This line of production should be carefully checked out. The single manufacturing process is not a wise decision. A thread base revaluation of this process is badly needed. The further development of the company depends on this revaluation.

Case-4 Highlight of the case

Baxter international produces products for the healthcare industry world wide. The company has learned to use virtual global teaming to manage project involving team members located in different parts of the world. Question 1.What is the source and one of the best qualities of this company? Ans: Baxter international is an $ 8 billion company that produces services and products for the health care industry in facilities located in 22 countries worldwide. It produces thousands of service and product. Such as online continuing education cource for a wide varity of health care professionals, products and techonlogies service blood centers. One product however provided the vehical for baxter to learn some interesting lessons in the management project. Question 2.Which basic will be clear after knowing about its software? Ans: The software development team of Baxter would have normally the capability to deliver the project on time and within budget, however a recent manager placed heavy load on software development team. Shortly after the Baxterhealth project begain, it became clear that the project team was not going to be able to deliver the project on time. In a bold move, the team decided to enlist help of a software development firm in India.

Question 3.Which type of decision should be taken to transform the two separate international team? Ans: A recent manager placed heavy load on software development team shortly it became clear that the project team was not going to be able to deliver the project on time. In a bold move, the team decided to enlist help of a software development firm in India. Steps were taken to transform the two separate international teams into a single, high performing team. Such as:Establishing planning at all level of the project, not just at the aggregat level. Establishing the processes that would faster consistent and open communication amonge team members, so as to minimize biases abd finger- pointing.

Learning point:
This company did somethigh extra by keep great contribution and to make their services more than better. sometimes they perform some contribution, which will make their performance best to their customer