PC Troubleshooting I Course Syllabus

Course Code: LCS 214

Course Title: PC Troubleshooting I

Course Description: The course covers topics related to personal computer components, its functions and characteristics, occupational health and safety policies and procedures, the basics of installing, configuring and working with personal computer components, preventive maintenance on personal computers, and networking fundamentals .

Course Credit: Three (3) units

No. of contact hours per week: Three (3) hours

Course Objectives: - General - This course will develop essential troubleshooting and problem diagnosis skills for common personal computer systems. Course work will focus on configuration, installation, upgrade and preventative maintenance of personal computer systems. - Specific

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PC Troubleshooting I Course Syllabus

- Master basic terminologies, concepts and functions of personal computer system components. - Explore computer hardware technology. - Identify the characteristics of ports and cables. - Identify the purpose and characteristics of cooling systems. - Apply the occupational health and safety policies and procedures. - Assemble, disassemble and reassemble computer system components such as system board, RAM, processor, storage devices and power supply. - Add and/or remove replaceable computer system components - Install and configure operating systems (Windows 98, Windows 2000, and Windows XP). - Install device drivers, anti-virus and MS Office applications. - Understand the networking principles, install and configure networks.

Course Topics

I. Overview

A. How the PC Works

B. Tools of the Trade and ESD Avoidance

C. The Complete PC

D. Inside the System Unit

E. Occupational Health and Safety Policies and Procedures

II. Hardware Components

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PC Troubleshooting I Course Syllabus

A. Motherboard

B. Microprocessor

C. Memory

D. Storage Devices

E. Power Supplies

F. Display Devices

G. Input Devices

H. Adapter Cards

I. Ports and Cables

J. Cooling Systems

III. Computer Assembly, Disassembly, and Reassembly and Components Installation

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PC Troubleshooting I Course Syllabus

IV. Installing, Configuring and Optimizing Operating Systems

A. Installing and Upgrading Operating Systems (Windows 98, Windows 2000 & Windows XP)

B. Installing Device Drivers

C. Maintaining, Optimizing and Troubleshooting Windows

V. Local Area Networking

A. Understanding Networking Principles

B. Network Topologies

C. LAN Essentials

D. Network Operating Systems (NOS)

E. Installing and Configuring a Wired Network

F. Installing and Configuring a Wireless Network

G. Troubleshooting Networks

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PC Troubleshooting I Course Syllabus

VI. Basic Troubleshooting Techniques

Course Requirements: - Cognitive Domain - Seatwork, Quizzes and Assignments - 20% - Major Exams (Midterm & Final) - 20% - Psychomotor Domain - Participation (Hands-on, Oral Presentation, other written activities) - 20% - Project/Case Study - 20% - Affective Domain - Attitude/Behavior/Values Formation - 20%

Grading System:

1.00 = 98-100 A+

1.25 = 95-97 A

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PC Troubleshooting I Course Syllabus

1.50 = 92-94 A-

1.75 = 89-91 B+

2.00 = 86-88 B

2.25 = 83-85 B-

2.50 = 80-82 C+

2.75 = 77-79 C

3.00 = 75-76 C-

5.00 = Failure

INC - Incomplete

D - Dropped

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