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ENGLISH IN TOURISM
English in Tourism is a course In two books written for trainee and
working hotel and reception staff who wish to improve their command of English when dealing with the variety of tourists who use English as a means of communication .
Check In
Covers the likely situations that front reception staff have to deal with, induding bookings by telephone, telex or fax, checking in and out, room service, complaints etc.
• a self access approach, allowing students who may not have time
to attend classes to work on their own an introduction • • for teachers on classroom exploitation
ten units covering language presentation and comprehension work; listening for understanding; listening and responding; and wfitingexercisE!-S using letters, telexes and faxes, as well as taking orders
•
•
ISBN 0-13-280397-6