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Netopia 4652-T

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This document provides step-by-step instructions for manually installing, configuring, and troubleshooting the Netopia 4652-T Router. SDSL and IDSL configurations are included for both Static and PPP solutions. It is expected that Covad Field Service Technicians use the Covad CPE Wizard application whenever possible for CPE configurations. These should be used as a backup method when the CPE wizard is not available. Included Topics: Installing the Netopia Router SDSL Static IP Configuration SDSL PPP Configuration IDSL Static IP Configuration IDSL PPP Configuration Restart System Setting the Security Password Password Recovery Interpreting the CPE Light Status Restoring Factory Defaults

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Installing the Netopia Router


This section contains equipment information and instructions for connecting the Netopia router to your laptop.

Verifying the Equipment


Verify that the contents of the Netopia router box consist of the following equipment: One Netopia Router One AC power supply One DB-9 female to DB-9 female serial cable Two Ethernet 10BaseT straight-through cables

The DB-9 female to DB-9 female serial cable (shown in Figure 1) is used for connecting to the computer when configuring and troubleshooting the router.

Figure 1 Ethernet and Serial Cables

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Connecting the Router


The following instructions describe how to connect the laptop to the router. 1. 2. 3. 4. Start your computer Plug the DIN connector of the power cord into the Netopia router. Plug the AC power supply into a grounded outlet. Start a HyperTerminal session. For instructions, refer to the Starting a HyperTerminal Session chapter in the Field Service Guide.

Note: It is not necessary to start a HyperTerminal session if using the CPE Wizard to configure the router. 5. Plug one end of the DB-9 serial cable into the console port on the Netopia router and the other end of the serial cable into the serial port on the back of your computer. Refer to Figure 2 for port locations.

Figure 2 Connecting the Serial Cable

6. 7. 8.

Turn on the Netopia router by pressing the power button on the front of the router. Press Ctrl-L. The HyperTerminal screen refreshes and the router prompts for a name. Enter admin as both the username and password. The Main Menu appears as shown in Figure 3.

Note: The Netopia 4652-T has a default username/password of admin/admin.

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Figure 3 Main Menu

9.

If you are unable to access the Main Menu with the default username and password admin, proceed to the Password Recovery section.

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Configuring the Netopia 4652-T Router


This section contains instructions for manually configuring the Netopia 4652-T Router using the Easy Setup feature accessed through a HyperTerminal session. Instructions are provided for both SDSL and IDSL configuration.

SDSL Static IP Configuration


1. From the Main Menu use the up and down arrow keys to select Easy Setup and press Enter. The SDSL Line Configuration screen appears, as seen in Figure 4.

Figure 4 SDSL Line Configuration

2. 3. 4. 5.

Set the Data Rate to the speed specified on the order. Change the Data Link Encapsulation to RFC1483. Change the RFC1483 Mode to Routed 1483. Use the arrow keys to highlight NEXT SCREEN and press Enter. The Connection Profile 1: Easy Setup Profile screen appears as seen in Figure 5.

Note: After changing a field, you must press Enter to exit the field or your change will not be captured.

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Figure 5 Connection Profile 1: Easy Setup Profile

6. 7. 8. 9.

Use the Tab key to toggle the Address Translation Enabled field to Yes or No as specified on the order. In the Local WAN IP Address field, enter the Client WAN IP Address from the order. In the Local WAN IP Mask field, enter the Client WAN Subnet Mask from the order. Use the arrow keys to highlight NEXT SCREEN and press Enter. The IP Easy Setup screen appears as shown in Figure 6.

Figure 6 IP Easy Setup

10. 11.

In the Ethernet IP Address field, enter the Client LAN IP Address from the order. In the Ethernet Subnet Mask field, enter the Client LAN Subnet Mask from the order.

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12.

Enter the Primary and Secondary Domain Name Server addresses in the appropriate fields if specified on the order. These entries allow the router to provide DNS addresses to computers on the LAN obtaining IP addresses from the router. If not specified on the order, leave the default values of 0.0.0.0. In the Default IP Gateway field, enter the Customer WAN IP Address from the order. Toggle IP Address Serving On or Off as specified on the order. This enables or disables the router as a DHCP server providing IP addresses to computers on the LAN. If IP Address Serving is set to On, enter the number of IP addresses available to computers on the LAN in the Number of Client IP Addresses field. Also enter the first available IP address for the LAN in the 1st Client Address field. This step is required when configuring a routable LAN with IP Address Serving set to On. Use the arrow keys to highlight TO MAIN MENU and press Enter. The Main Menu appears. Proceed to the Setting the Security Password section.

13. 14. 15.

16.

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SDSL PPP Configuration


1. From the Main Menu use the up and down arrow keys to select Easy Setup and press Enter. The SDSL Line Configuration screen appears, as seen in Figure 7.

Figure 7 SDSL Line Configuration

2. 3. 4. 5.

Set the Data Rate to the speed specified on the order. Ensure the Data Link Encapsulation is set to PPP. Change the PPP Mode to LLC SNAP. Use the arrow keys to highlight NEXT SCREEN and press Enter. The Connection Profile 1: Easy Setup Profile screen appears as seen in Figure 8.

Note: After changing a field, you must press Enter to exit the field or your change will not be captured.

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Figure 8 Connection Profile 1: Easy Setup Profile

6. 7. 8. 9. 10. 11. 12.

Use the Tab key to toggle the Network Address Translation field to Yes or No as specified on the order. Ensure IP Addressing is set to Numbered. Ensure the Local WAN IP Address and Mask are all zeros. This is required for the PPP configuration. Set the PPP Authentication field to CHAP. In the Send Host Name field, enter the PPP Username from the order. In the Send Secret field, enter the PPP Password from the order. The Password Confirmation window will pop up. Re-enter the PPP Password and press Enter. Use the arrow keys to highlight NEXT SCREEN and press Enter. The IP Easy Setup screen appears as shown in Figure 9.

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Figure 9 IP Easy Setup

13. 14. 15. 16.

In the Ethernet IP Address field, enter the Client LAN IP Address from the order. In the Ethernet Subnet Mask field, enter the Client LAN Subnet Mask from the order. In the Domain Name field, enter the PPP Domain Name from the order. Enter the Primary and Secondary Domain Name Server addresses in the appropriate fields if specified on the order. These entries allow the router to provide DNS addresses to computers on the LAN obtaining IP addresses from the router. If not specified on the order, leave the default values of 0.0.0.0. Toggle IP Address Serving On or Off as specified on the order. This enables or disables the router as a DHCP server providing IP addresses to computers on the LAN. If IP Address Serving is set to On, enter the number of IP addresses available to computers on the LAN in the Number of Client IP Addresses field. Also enter the first available IP address for the LAN in the 1st Client Address field. This step is required when configuring a routable LAN with IP Address Serving set to On. Use the arrow keys to highlight TO MAIN MENU and press Enter. The Main Menu appears. Proceed to the Setting the Security Password section.

17. 18.

19.

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IDSL Static IP Configuration


1. From the Main Menu use the up and down arrow keys to select Easy Setup and press Enter. The SDSL Line Configuration screen appears, as seen in Figure 10.

Figure 10 SDSL Line Configuration

Note: The Line Configuration screen will reflect an SDSL configuration until the steps below have been completed. 2. Change the Line Type to IDSL, as seen in Figure 11.

Figure 11 Change to IDSL

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3.

A message window appears advising it is necessary to reboot the router for the changes to take effect, as shown in Figure 12. Select CONTINUE and press Enter. The router will reboot.

Figure 12 Reboot Required

4. 5.

Log back into the router using admin/admin as the name/password. Use the up and down arrow keys to select Easy Setup from the Main Menu, and press Enter. The IDSL Easy Setup screen appears, as seen in Figure 13.

Figure 13 IDSL Easy Setup

6.

No changes are required on this screen for a Static IP configuration. Use the arrow keys to highlight NEXT SCREEN and press Enter. The Connection Profile 1: Easy Setup Profile screen appears as seen in Figure 14.

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Figure 14 Connection Profile 1: Easy Setup Profile

7. 8. 9. 10.

Use the Tab key to toggle the Address Translation Enabled field to Yes or No as specified on the order. In the Local WAN IP Address field, enter the Client WAN IP Address from the order. In the Local WAN IP Mask field, enter the Client WAN Subnet Mask from the order. Use the arrow keys to highlight NEXT SCREEN and press Enter. The IP Easy Setup screen appears as shown in Figure 15.

Note: After changing a field, you must press Enter to exit the field or your change will not be captured.

Figure 15 IP Easy Setup

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11. 12. 13.

In the Ethernet IP Address field, enter the Client LAN IP Address from the order. In the Ethernet Subnet Mask field, enter the Client LAN Subnet Mask from the order. Enter the Primary and Secondary Domain Name Server addresses in the appropriate fields if specified on the order. These entries allow the router to provide DNS addresses to computers on the LAN obtaining IP addresses from the router. If not specified on the order, leave the default values of 0.0.0.0. In the Default IP Gateway field, enter the Customer WAN IP Address from the order. Toggle IP Address Serving On or Off as specified on the order. This enables or disables the router as a DHCP server providing IP addresses to computers on the LAN. If IP Address Serving is set to On, enter the number of IP addresses available to computers on the LAN in the Number of Client IP Addresses field. Also enter the first available IP address for the LAN in the 1st Client Address field. This step is required when configuring a routable LAN with IP Address Serving set to On. Use the arrow keys to highlight TO MAIN MENU and press Enter. The Main Menu appears. Use the arrow keys to select WAN Configuration from the Main Menu, as shown in Figure 16.

14. 15. 16.

17.

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Figure 16 Select WAN Configuration

18.

Press Enter to proceed to the WAN Configuration screen, as shown in Figure 17.

Figure 17 WAN Configuration

19.

Use the arrow keys to select Frame Relay DLCI Configuration and press Enter. The Frame Relay DLCI Configuration Screen appears as shown in Figure 18.

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Figure 18 Frame Relay DLCI Configuration

20.

Use the arrow keys to select Add DLCI and press Enter. The Add DLCI screen appears as shown in Figure 19.

Figure 19 Add DLCI

21. 22. 23.

In the Remote IP Address field, enter the Customer WAN IP Address from the order. Use the arrow keys to select ADD DLCI NOW and press Enter. Press Esc twice to return to the Main Menu. Proceed to the Setting the Security Password section.

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IDSL PPP Configuration


1. From the Main Menu use the up and down arrow keys to select Easy Setup and press Enter. The SDSL Line Configuration screen appears, as seen in Figure 20.

Figure 20 SDSL Line Configuration

Note: The Line Configuration screen will reflect an SDSL configuration until the steps below have been completed. 2. Change the Line Type to IDSL, as seen in Figure 21.

Figure 21 Change to IDSL

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3.

A message window appears advising it is necessary to reboot the router for the changes to take effect, as shown in Figure 22. Select CONTINUE and press Enter. The router will reboot.

Figure 22 Reboot Required

4. 5.

Log back into the router using admin/admin as the name/password. Use the up and down arrow keys to select Easy Setup from the Main Menu, and press Enter. The IDSL Easy Setup screen appears, as seen in Figure 23.

Figure 23 IDSL Easy Setup

6.

No changes are required on this screen for a Static IP configuration. Use the arrow keys to highlight NEXT SCREEN and press Enter. The Connection Profile 1: Easy Setup Profile screen appears as seen in Figure 24.

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Figure 24 Connection Profile 1: Easy Setup Profile

7. 8. 9. 10.

Use the Tab key to toggle the Address Translation Enabled field to Yes or No as specified on the order. In the Local WAN IP Address field, enter the Client WAN IP Address from the order. In the Local WAN IP Mask field, enter the Client WAN Subnet Mask from the order. Use the arrow keys to highlight NEXT SCREEN and press Enter. The IP Easy Setup screen appears as shown in Figure 25.

Note: After changing a field, you must press Enter to exit the field or your change will not be captured.

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Figure 25 Connection Profile 1: Easy Setup Profile

11. 12. 13. 14. 15. 16. 17.

Use the Tab key to toggle the Network Address Translation field to Yes or No as specified on the order. Set the IP Addressing field to Numbered. Ensure the Local WAN IP Address and Mask are all zeros. This is required for the PPP configuration. Set the PPP Authentication field to CHAP. In the Send Host Name field, enter the PPP Username from the order. In the Send Secret field, enter the PPP Password from the order. The Password Confirmation window will pop up. Re-enter the PPP Password and press Enter. Use the arrow keys to highlight NEXT SCREEN and press Enter. The IP Easy Setup screen appears as shown in Figure 26.

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Figure 26 IP Easy Setup

18. 19. 20. 21.

In the Ethernet IP Address field, enter the Client LAN IP Address from the order. In the Ethernet Subnet Mask field, enter the Client LAN Subnet Mask from the order. In the Domain Name field, enter the PPP Domain Name from the order. Enter the Primary and Secondary Domain Name Server addresses in the appropriate fields if specified on the order. These entries allow the router to provide DNS addresses to computers on the LAN obtaining IP addresses from the router. If not specified on the order, leave the default values of 0.0.0.0. Toggle IP Address Serving On or Off as specified on the order. This enables or disables the router as a DHCP server providing IP addresses to computers on the LAN. If IP Address Serving is set to On, enter the number of IP addresses available to computers on the LAN in the Number of Client IP Addresses field. Also enter the first available IP address for the LAN in the 1st Client Address field. This step is required when configuring a routable LAN with IP Address Serving set to On. Use the arrow keys to highlight TO MAIN MENU and press Enter. The Main Menu appears. Proceed to the Setting the Security Password section.

22. 23.

24.

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Setting the Security Password


1. From the Main Menu use the up and down arrow keys to select System Configuration, as shown in Figure 27.

Figure 27 Select System Configuration

2.

Press Enter to proceed to the System Configuration screen, as seen in Figure 28.

Figure 28 System Configuration

3.

Use the arrow keys to select Security and press Enter. The Security Option screen appears, as shown in Figure 29.

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Figure 29 Security Options

4.

Use the arrow keys to select Superuser Configuration and press Enter. The Superuser Configuration screen appears, as shown in Figure 30.

Figure 30 Superuser Configuration

5. 6. 7.

In the Name field, enter the password as listed in the CPE Password field on the order. Enter the same CPE Password in the Password field. The Password Confirmation window appears. Re-enter the password and press Enter. Use the arrow keys to select CHANGE SUPERUSER and press Enter. Press Escape twice to return to the Main Menu. Proceed to the Restart System section.

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Password Recovery
The following instructions describe how to reset the username/password on the Netopia 4652-T back to admin/admin. Previous Netopia models have used this procedure to reset the configuration back to factory defaults. 1. 2. Ensure the Netopia router is plugged in and powered on. Turn the router upside down, and locate the slot on the bottom of the router which is approximately the size of the end of a paper clip, as shown in Figure 31.

Figure 31 Password Recovery

3.

Insert the end of a standard metal paper clip into the slot until it makes contact with the circuit board inside the router. The paper clip completes an electrical circuit, and all lights on the router will illuminate. Remove the paper clip after the lights illuminate. You will now be able to log into the router using the default username/password of admin/admin. If you need to restore the factory default configuration in the router, proceed to the Restoring Factory Defaults section.

4. 5.

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Restart System
1. 2. From the Main Menu, use the arrow keys to select Utilities and Diagnostics and press Enter. The Utilities and Diagnostics screen appears. Use the arrow keys to select Restart System and press Enter. A window appears to confirm you would like to restart the router, as shown in Figure 32. Select continue and press Enter. After a moment, the login prompt appears.

Figure 32 Utilities and Diagnostics

3.

Changes that have been made during the router configuration will now be in effect. Verify the service is functioning properly to complete the router configuration.

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Interpreting the CPE Light Status


The LEDs on the Netopia routers provide information about the current router status. Only the labeled LEDs will illuminate, as shown in Figure 33.

Figure 33 Light Status

LED Light Status Power is Green Alert is Red SDSL or IDSL is flashing Green SDSL or IDSL is solid Green P1, P2, P3, or P4 is solid Green P1, P2, P3, or P4 is flashing Green

Current State Router is powered on The router is detecting errors The router is trying to synch to the DSLAM The router is synched to the DSLAM The respective Ethernet port is connected to a partner device The respective Ethernet port is passing traffic

Note: The remaining LEDs are not used.

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Restoring Factory Defaults


1. From the Main Menu, use the arrow keys to select Utilities and Diagnostics, as shown in Figure 34.

Figure 34 Select Utilities and Diagnostics

2. 3.

Press Enter to proceed to the Utilities and Diagnostics screen. Use the arrow keys to select Revert to Factory Defaults and press Enter, as shown in Figure 35.

Figure 35 Revert to Factory Defaults

4.

A window appears to confirm you would like to restart the router, as shown in Figure 36. Select continue and press Enter. After a moment, the login prompt appears.

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Figure 36 Confirm Selection

5.

Login and configure as appropriate for the order. Use the CPE Wizard if you are able to, otherwise follow the steps outlined in this guide.

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