Organization Development

Handbook of

2008 AGI-Information Management Consultants May be used for personal purporses only or by libraries associated to dandelon.com network.

Thomas G. Cumminss, Editor

University of Southern California

I SAGE Publications
Los Angeles London New Delhi Singapore

Contents

1. Introduction 1 Thomas G. Cummings PART I: THE NATURE OF ORGANIZATION DEVELOPMENT 2. A Contemporary View of Organization Development W. Warner Burke 3. From Brainwashing to Organization Therapy: The Evolution of a Model of Change Dynamics Edgar H. Schein 4. Learning in Organizations Chris Argyris 53 11 13

39

5. Four General Strategies for Changing Human Systems Robert E. Quinn and Scott Sonenshein 6. Where's the Beef? A Clinical Perspective on Organization Consultation and Change 79 Manfred Kets de Vries and Katharina Balazs PART II: THE ORGANIZATION DEVELOPMENT PROCESS 7. The Practice of Organization Development 99 David W. Jamieson and Christopher G. Worley 8. Action Research and Organization Development Kate Louise McArdle and Peter Reason 9. Organization Development Diagnosis Craig C. Lundberg 137 123

69

97

10. Conceptual Underpinnings of Intervening in Organizations Jean M. Bartunek, John R. Austin, and Myeong-Gu Seo 11. Groups as Agents of Change 167 /. Richard Hackman and Amy C. Edmondson

151

12. Assessing Organization Development and Change Interventions Richard W. Woodman, John B. Bingham, and Feirong Yuan PART III: ORGANIZATION DEVELOPMENT INTERVENTIONS Human Process Interventions 219 13. Process Wisdom: The Heart of Organization Development Peter B. Vaill 14. Team Building 237 R. Wayne Boss and Mark L. McConkie 15. Large Group Interventions: Whole System Approaches to Organization Change Ronald E. Purser and Thomas ]. Griffin Techno-Structural Interventions 277 261 219 217

187

16. Sociotechnical Systems: Designing and Managing Sustainable Organizations 277 Trans M. van Eijnatten, A. B. (Rami) Shani, and Myleen M. Leary 17. Musings on the Past and Future of Employee Empowerment Gretchen M. Spreitzer and David Doneson 18. Organization Design Jay R. Galbraith 325 311

Human Resource Interventions 353 19. Strategic Human Resource Management Edward E. Lawler III 353

20. The Use of Strategic Career Development in Promoting Organization Effectiveness: A Multilevel Model Ayse Karaevli and Douglas T. Hall Strategic Interventions 385 21. Integrating Organization Development With Strategic Planning: Closing the Approach-Methods Gap Larry Greiner

367

385 405

22. Transforming Organizations: Embracing the Paradox of E and O Michael Beer 23. A Process for Changing Organization Culture Kim Cameron 429 447

24. Organization Development at the Top of the Enterprise David A. Nadler 25. The Order and Chaos of the Learning Organization George Roth

475

26. Learning by Design: Key Mechanisms in Organization Development A. B. (Rami) Shani and Peter Docherty 27. Designing Organizations to Lead With Knowledge Susan Albers Mohrman 519

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PART IV: SPECIAL APPLICATIONS OF ORGANIZATION DEVELOPMENT 28. The Status of OD in Public Administration: Another Case of Practice Being Ahead of Theory Robert T. Golembiewski and Gene A. Brewer 29. Organization Development in Family-Owned and Family-Controlled Companies Ernesto J. Poza 30. Sustainable Organizations Dexter Dunphy 573

539

541

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31. Organization Development for Social Change 593 L. David Brown, Mark Leach, and Jane G. Covey 32. Organization Development in Nongovernment Organizations Rajesh Tandon '? 33. Developing Interorganizational Networks 629 Rupert F. Chisholm 34. Transorganizational Development 651 David M. Boje and Mark E. Hillon 35. Reflections on the Field and Beyond: An Interview With Warren Bennis 665 Thomas G. Cummings Name Index Subject Index 677 695 709 711 615

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