Europass Curriculum Vitae

Personal information
First name(s) / Surname(s)
Address Mobile E-mail(s) Nationality Date of birth Gender

Sofia Indzhova
Rue Charles Quint 133, 1000 Brussels (Belgium) +32484387785 Sofia.indjova@abv.bg Bulgarian 26 January 1983 Female

Work experience
Dates Occupation or position held Main activities and responsibilities 01 October 2010 Assistant Cafe-Bar Manager, Cafe-Bar Le Friends ,Brussels To communicate with the customers and ensure that they receive the highest quality products and service per the Caf-Bar's policies and increasing the sales. To supervise beverage preparation operations and maintain the CafBar's cleanliness. To hold the Caf-Bar staff accountable for consistently high-quality coffee drinks and services. To assist the Bar owner in staff management: recruitment, training and evaluation. 01 May 2010 - 01 August 2010 Hostess-Waitress, Caf-Restaurant Aroma ,Athens ,Greece Greeting, welcoming, escorting costumers to their tables. Presenting, taking and serving orders. Recommending drinks and foods, keeping contact with the bar and the kitchen. Saying good-bye to all of the guests and assisting if there were any problems. 01 October 2008 - 01 April 2010 Waitress, Whisky and cigar bar Bourgeois, Burgas, Bulgaria To welcome bar guests and take their orders. To collecte payments. To keep the bar area clean and tidy and to ensure the guests receive high quality services and service provision. 01 May 2008 - 01 October 2008 Waitress in the Pool and Lobby Bar, Hotel Royal Beach Barcelo, Sunny Beach, Bulgaria To welcome guests of the hotel, to advice them on their choice of food, wine and drinks. To take orders, serve and ensure that the guests are satisfied with the service they receive
For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2002-2010 24082010

Dates Occupation or position held Main activities and responsibilities

Dates Occupation or position held Main activities and responsibilities

Dates Occupation or position held Main activities and responsibilities

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Dates Occupation or position held Main activities and responsibilities

01 May 2007 - 01 October 2007 Bartender in Bar-Lounge, 121 Lounge, Malta To prepare cocktails and other drinks. To serve customers in a friendly and helpful manner. To clean work area. To keep the bar stocked with various bar supplies. 01 May 2006 - 01 October 2006 Guest relation, Hotel Sun Palace, Sunny Beach, Bulgaria To assist guests on their requests: making reservations, arranging services, recommending special events, clubs, assisting with travel arrangements and tours 01 May 2005 - 01 October 2005 Receptionist, Hotel Sun Palace, Sunny Beach, Bulgaria To perform guests check-in and check-out, to offer the hotel facilities. To perform office tasks, such as faxing or emailing, cashiering duties. 01 May 2004 - 01 October 2004 Waitress-Bartender, Hotel Sun Palace, Sunny Beach, Bulgaria To welcome bar guests and take their orders. To collect payments. To keep the bar area clean and tidy and to ensure the guests receive high quality services and.

Dates Occupation or position held Main activities and responsibilities

Dates Occupation or position held Main activities and responsibilities Dates Occupation or position held Main activities and responsibilities

Education and training

Dates Title of qualification awarded Name and type of organisation providing education and training Dates Title of qualification awarded Name and type of organisation providing education and training 15 September 2003 - 24 May 2007 Manager College of Tourism Prof. Dr. Asen Zlatarov (Bachelor degree of Organization and Management of Hotels and Restaurants.)

15 September 1996 - 15 June 2001 Secondary Education Economic School (Banking and Pension)

Personal skills and competences

Mother tongue(s) Other language(s) Self-assessment European level (*)

Bulgarian

Understanding
Listening B2 B1 Reading

Speaking
Spoken interaction Spoken production

Writing

English German French

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Independent Independent Independent Independent Independent B2 B2 B2 B2 user user user user user Independent Independent Independent Independent Independent B1 B1 B1 B1 user user user user user A2 Basic User A2 Basic User A2 Basic User A2 Basic User

A2 Basic User

For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2002-2010 24082010

(*) Common European Framework of Reference (CEF) level

Technical skills and competences Driving licence(s)

Word, Excel, Internet - good skills

Additional Galina Hristova information Reception manager

Sun Palace hotel Sunny Beach Bulgaria +359887382903

Petar Dimitrov Bar manager Whisky and cigar barBourgeois Burgas Bulgaria +359885329919 Antonio Ramirez F&B manager Barcelo Royal Beach Sunny Beach Bulgaria +35955420412

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For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2002-2010 24082010