NEERAJ GUPTA Address: 11, 2nd Floor, Shakti Khand IV, Indirapuram, Ghaziabad - 201012 Contact No.

: +91 9953007927 E-Mail: gupta.neeraj1206@gmail.com,neeraj.g2009@hotmail.com, To seek a challenging position in Software industry that needs innovation, creativity, dedication and enables me to continue to work in a challenging and fast paced environment, leveraging my current knowledge and fostering creativity with many learning opportunities Preferred Location: NCR/Pune/Banglor Profile Synopsis

Technically sophisticated professional with nearly 5 years of career reflecting experience in software development. Currently associated with Sapient Corporation Gurgaon, Associate Technology L2 (On Tek Systems Payroll). Adept in analysing information system needs, evaluating end-user requirements, custom designing solutions,
troubleshooting for complex information systems management.

Proficiency in PHP, MySql, Linux, Ajax, Java Script, IVR, VoIP, Networking. Open Sources OsCommerce, Word Press, CakePHP, Team-based management style and Good interpersonal and communication skills.
IT Expertise Scripting Languages Open Sources Payment Gateways Web Servers Packet analyzer Remote Management Tools Operating System Database Technologies IDE Version Control Career Contour Since July 2011 Key Deliverables: Sapient Gurgaon (on payroll of Teksystems) Associate Technology L2 PHP, Java Script, Ajax, CSS, HTML OsCommerce, Word press, CakePHP ICICI Bank, Bill Desk, Pay pal etc Apache, Tomcat,WAMP MRTG (Multi Router Traffic Graph), RRD Tools Webmin 8.X, VNC, SSH, Telnet, Teamviewer, Putty. Windows, UNIX, Red Hat Linux, Centos Linux, Fedora Good Exposure and working knowledge MySQL VoIP & Linux Net beans, Eclipse, Dreamweaver CS5 SVN, Subversion, Agile

Project Management and documentation. Planning, Estimation, Scheduling, Tracking and Reporting project progress. Scoping, Requirements Gathering and Analysis, Application Architecture, Application Design. Responsible for resolution of conflicts with in the project or between cross-functional teams. Responsible for end client communication. Performance tuning of Sapient survey space

Sep 2006 to July 2011 XS Info ways Pvt. Ltd., New Delhi Key Deliverables:

Sr. Software Engineer (Team Lead)

Project and Team management. Planning, Estimation, Scheduling, Tracking and Reporting project progress. Scoping, Requirements Gathering and Analysis, Application Architecture, Application Design. Responsible for resolution of conflicts with in the project or between cross-functional teams. Responsible for end client communication. Configuring and troubleshooting Voice over Internet Protocol (VoIP). Configuring Predictive dialler on VoIP service or Telco service as well as IPPBX on VoIP or Telco service.

Key Projects Handled Sapient Survey Space (ISDA) Project Role Client Team Size Survey Space, Developer/Architect ISDA (International Swaps and Derivatives Association) U.K 4

Technologies used Description

PHP, Lime survey, Ajax, MySQL, Linux and JavaScript. Survey Space is a Survey Tool. Survey Space allows you to develop, publish and collect responses to surveys. Survey Space includes a wide range of built-in question types, and a range of flexible options.

Your surveys can include branching, your own preferred layout and design (using a templating system), and can provide basic statistical analysis of survey results. Surveys can be public, or can be strictly controlled through the use of "once-only" tokens for each survey participant. Features Unlimited number of surveys at the same time Unlimited number of questions in a survey (only limited by your database) Unlimited number of participants to a survey Multi-lingual surveys WYSIWYG HTML editor Quotas management Integration of pictures and movies into a survey Creation of a printable survey version Conditions for questions depending on earlier answers (Skip Logic / Branching) Re-usable editable answer sets Anonymous and Not-Anonymous survey Open and closed group of participant surveys Optional public registration for surveys Sending of invitations, reminders and tokens by email Option for participants to buffer answers to continue survey at a later time Template editor for creating your own page layout Extended and user-friendly administration interface Back-office data entry possibility Survey expiry dates for automation Enhanced import and export functions to text, CSV, PDF, SPSS, R, queXML and MS Excel format Basic statistical and graphical analysis with export facility

ISP Automation (Bracnet Ltd Bangladesh) Project Role Client Team Size Technologies used Description ISP Automation, Team Leader/Developer Bracnet Ltd (Bangladesh) 10 PHP, Asterisk, Shell Script, Ajax, MySQL, Linux, and JavaScript. This is a complete solution for an ISP Company starting from order management system, Billing, Helpdesk, CRM, IVR, Network Management System and some more modules.

Smart Guard (Bandwidth Manager) Project Role Team Size Technologies used Description Smart Guard, Team Leader/Developer 7 PHP, Shell Script, Ajax, MySQL, Linux, and JavaScript. Smart guard is the complete tool for anyone wanting to manage Bandwidth & Network security. It's a Linux based multi-function tool which is user friendly. It provides security & bandwidth management by incorporating Firewall, Virus Scanning, Anti Spam & Manage Traffic by IP Addresses, Ports, Packages and more.

Features

Comprehensive HTML Management Interface (GUI). Scalable unlimited number of rules. Bi-directional Bandwidth Limiting and Allocation. Multi-port Bandwidth Management at full gigabit speeds Unlimited Sessions or Policies. Integrated System Monitor (analyze network activity, see most-used IPs or MAC, Protocol Analysis, etc.) Integrated Firewall Function Multi-Speed Bridging on Any Number of Ethernet Interfaces Hardware Bypass Manage Traffic by IP, MAC or Network Address or Protocol Reverse limiting (dynamic policy creation based on a trigger policy)

Balanced Reverse Limiting (Each client gets proportionate chunk of bandwidth) Hard Limits and Optional "Burst" Limit for Each Defined Policy Flexible Bursting Policy Definitions Guarantee Minimum Bandwidth Advanced Group Functions (group ceilings, balanced groups, member overrides, nested groups) Limit traffic in, out separately or limit total bandwidth used Pass-Through Priority for Local Data Streams Time-of-day Transitioning (implement different policies at different times of day) Integrated Source and Policy Routing (Use as a transparent proxy for caching, etc) Statistics gathering and reporting for any definable traffic type (IP, MAC, VLAN, data type) Monthly, weekly and Daily Bandwidth Controls (Notify and change bandwidth settings when quotas are reached)

Aircel Integrated Business Solution (AIBS) Project Role Client Team Size Technologies used Description Aircel Integrated Business Solution Sr.Developer Aircel (Dishnet Wireless Pvt.ltd) 10 PHP, Ajax, MySQL, and Linux JavaScript. This is Part of CRM software that ability to manage leads, Auto Feasibility, Orders, Approvals, and Provisioning. In lead section .Sales person can manage opportunities and also create lead by SMS. When lead is creating the system auto will check Feasibility. Once feasibility has finished then sales person can create order with pricing quote. after that according pricing Dynamic approval matrix generate for different level. Once order has been approved it will go to provisioning team For Installation, after installation it will go to billing system as well as helpdesk. Same process will happen dynamically for upgrade, downgrade, price-revision, termination, shifting, and migration and so on. There is the central database that Ability to manage Order management, Billing Management, helpdesk and link management system. These applications are very useful for the telecom industries. its have many other feature as like SMS & Mail intimation at each and Every steps, advance searching, excel report at each level, dynamic dashboard ,master data management, customer Management, rights concept with nth level..

Features Lead Creation (form entry and through SMS by sales executives directly to the database) Address, Contacts, Locations, Service selection etc Service should include various service types like Data connectivity (Intranet), Internet, value added services which will require data inputs in different way based on their service types. Connectivity types could be of Fiber, Radio, UTP Cable etc Price Policy should be based on Bandwidth type i.e. whether the bandwidth is from VSAT, any Private local provider, SMW4, Intra, Dark Fibre etc Management of Backup link / contingent arrangement and its description (assessment, costing, HW etc. Customer might pay for such OTC and recurring bill or might not pay also) Processing of the Lead (define ownership of required HWs, include any additional costing for installation / service charge, determine how much can be paid by customer, define customers one time bill and regular bill) Order Creation Validating order by Billing Department Update Payment Status (could be under various arrangement like allowing only full payment of one time bill, partial / without payments within special approval etc) NOC related updates against the Order Management of Service Upgrade, Downgrade, Price Revision, Migration, Shifting, Termination, Temporary Disconnection Should support Pre paid / Post paid billing Allowing any sort of services for testing for some specific period of time within the option without charging / partially charging / full charging the customer under proper approval system Clear picture of receivables and Payables of customers / group of customers Tracking warranty of Network equipments Billing Management System (BMS) Project Role Client Team Size Technologies used Description Billing Management System Programmer Tata Communications Internet Services Limited. 8 PHP, Ajax, MySQL, and Linux JavaScript. Billing management system includes prepaid for ILL customers and post-paid for the VoIP. Depends upon the nature of business .it handles various features like bill generation Dummy & Regular billing and new order billing, Invoices, Payment received, credit notes, Debit notes, TDS, Import Collections, manage collection, pending notes, manage

Group billing, customer management, customer History, Invoice aging reports, payment Reports, event log, ledger report, revenue report, balance report, Collection report. Features Automatic Invoicing and Charging to subscribers / customers. Electronic or Paper Invoicing Collection types should support Cash, Cheque, Credit Card, Scratch card. Collection can be made through booth, counter, electronic payment and bank Management of deposited Cash and Collection cheques, tracking clearance of cheques or bouncing of cheques, adjusting receivables accordingly Automatic Reconciliation of Bill Receiving / other payments through importing softcopy of Bank Statements in a time interval, avoid duplication in update (bank reconciliation) Aging of Receivables and Payables Bad Debt provisioning as per company policy based on aging of receivables, updating provision, adjustment of provisioned amount with time to time payments, write off receivables with due approval, Collection facility from written off receivables, hiding written off information from collection executives. Consolidating customer wise total dues/billing status of different services in different names of association, complete customer profiles Automatic adjustment of receivable/payables with price revision, upgrade, downgrade, migration, Temporary disconnection or Termination of services Smart Dialer Project Role Team Size Technologies used Description Predictive Dialler Programmer 12 PHP, Perl, Ajax, MySQL, Linux, and JavaScript. Smart The Smart dialer uses a variety of algorithms to predict both the availability of agents and called party answers, adjusting the calling process to the number of agents it anticipates (or predicts) will be available when the calls it places are expected to be answered. While, auto dialler merely automatically dials telephone numbers for call centre agents who are idle or waiting for a call

Academic Credentials M.C.A B.Sc. (Maths) 12th 10

th

U.P.Technical University Meerut College Meerut U.P U.P.Board U.P.Board

71% 61% 61% 68%

2002-2005 1999-2002 1999 1997

Professional Training & Certification

M.C.A. Final year training from Bharat Heavy Electrical Limited Haridwar from March 2005 to august 2005
Personal Dossier Date of Birth Languages Known Marital Status Passport Number Declaration 12 June, 1982 English & Hindi Single J5859902

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars Date Place Candidate Signature [Neeraj Gupta]