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ERP Evaluation Survey Questionnaire

Applies to:
SAP Business Suite 7 and SAP Products like Business Objects and so on. For more information, visit the Enterprise Resource Planning homepage.

Summary
This paper outlines the survey that can be used by the Client Organizations, ERP Implementation Part ners and Service providers to evaluate the ERP Applications. This will help to demonstrate different SAP Application product capabilities at prospective customers. Author: Sambhaji Chawale

Company: PRIMUS Techsystems Private Limited Created on: 27 October 2010

Author Bio
Sambhaji Chawale is a Director of P RIMUS Techsystems P vt Ltd. PRIMUS is engaged in service delivery in SAP Applications. Sambhaji is a Solutions Architect on SAP Enterprise Applications with 12 Years of SAP Experience in the verticals like Manufacturing, Utilities, Infrastructure, Services etc., providing IT enabled solutions. He specializes in Supply Chain Management and expertise in SAP SRM, MM, WM, MDM, Solution Manager and / SAP SCM. He has extensive experienc e on designing Solutions in and around SAP and nonSAP applications.

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ERP Evaluation Survey Questionnaire

Table of Contents
Section 1 Organization Structure ........................................................................................................... 3 Section 2 Legacy Soft ware and ERP Scope ........................................................................................... 3 Section 3 Organizational Goal and E RP selection Criteria ....................................................................... 4 Relat ed Content ...................................................................................................................................... 5 Disclaimer and Liability Notice.................................................................................................................. 6

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ERP Evaluation Survey Questionnaire

Section 1 Organization Structure


This section is focused on understanding the Organization Industry Sector, geographical presence and primary information on the employees and turnover of the organization. 1. 2. 3. 4. 5. 6. 7. 8. 9. How many Legal Entities/Companies, Plants and Distribution Centers does your organization have? Is your organization Proprietary/Privat e Ltd/ Publicly Listed? List down the certifications that your organization has like IS O / TS / CMMI? Or any other certification? Which industries sector your organization belongs to? e.g. automobile, manufacturing, pharmaceutical, Infrastructure, process, Food & beverages What is the turnover of your Company? Does your have plants/Distribution Center exists abroad? Specify the country names. Specify the Location of your Organization Units. Are these all locations connected through the communication link ? Please provide the connectivity details? What is the employee strength of your organiz ation? Do you want to implement a centralized ERP system across the organization?

Note: These are limited set of questions and should not be taken as benchmark for complete study.

Section 2 Legacy Software and ERP Scope


This section is focused on understanding the p resent software application getting used within the organization and business functions that are covered through the same. 1. 2. 3. 4. Which legacy software system are you using for pres ent business transactions? What is the Infrastructure your companies have? (Servers, Networking, Internet, Hardware, Legal Softwares ) Which Business Functions are currently supported through Legacy Software systems? Are these systems developed in-house or are they packaged off-the-shelf applications? If they are packaged applications, what is the level of customization that has been carried out? Is this application supports all the locations? Are you in touch with any ERP Software Vendor like Oracle, SAP, RAMCO, PC Soft and so on? Please specify the names of the ERP softwares under evaluation? If SAP is identified as the future ERP, Who are you talking with in SAP India? Which Business Functions (Accounting, Purchase, Invent ory, Planning, Production, Sales, Quality, Payroll, Plant Maintenance) are under consideration for E RP implem entation? How many locations will the implement ation cover? What is your estimated time line for the implementation? Has the ERP System Live date been though about?

5. 6. 7. 8. 9.

10. Will customers and suppliers be provided access to their res pective ledger information f rom internet?
Note: These are limited set of questions and should not be taken as benchmark for complete study.

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ERP Evaluation Survey Questionnaire

Section 3 Organizational Goal and ERP selection Criteria


This section focuses on Organizational Goal and to understand the willingness of the client for knowing the SAP Product in detail before evaluating any other E RP applications. 1. 2. 3. 4. 5. What are the key business drivers behind the ERP implementation? What are your ERP Application Selection criterias? Are there any of your customers, Vendors or Busi ness Partners using SAP Application? List down the names of the same. Are you aware of the SAP Business Suite and the different applications available in this Business Suite? Do you want SAP or any of SAP Partner to visit your organization and demonstrate the capabilities of various application that SAP Provides through Business Suite and others?

Note: These are limited set of questions and should not be taken as benchmark for complete study.

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ERP Evaluation Survey Questionnaire

Related Content
For more information, visit the Enterprise Resource Planning homepage.

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ERP Evaluation Survey Questionnaire

Disclaimer and Liability Notice


This document may discuss sample coding or other information that does not include SAP offic ial interfaces and therefore is not supported by SAP. Changes made based on this information are not supported and can be overwritten during an upgrade. SAP w ill not be held liable for any damages caused by using or misusing the information, code or methods suggested in this document, and anyone using these methods does so at his/her own risk. SAP offers no guarantees and assumes no responsibility or liability of any type w ith respect to the content of this technical article or code sample, including any liability resulting from incompatibility betw een the content within this document and the materials and services offered by SAP. You agree that you will not hold, or seek to hold, SAP responsible or liable w ith respect to the content of this document.

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