Reliance Communications Ltd 3rd Floor, Maru Tower, Kanke Road, Ranchi-800001 : 9308388080, 9835049939, Email : sonuvishal@hotmail.com D.O.B : 09/ 12/ 82
OBJECTIVE
Looking for and opening in a fast paced, growth oriented organization to carve out a responsible position with practical exposure of Office Management & Financial Inclination wherein I can utilize my skills and concomitantly develop new ones and Im punctual, hard working & positive thinking person and always take initiative for challenging jobs and contribute best of my self for the betterment of the organization.
TECHNICAL COMPETENCIES
Installation and troubleshooting on Windows 2000 & Windows XP Professional. Hardware Assembling and installation in Windows Environment. Practical exposure to Internet Process using MS Internet Explorer 8 & Netscape navigator. Experience of Operating Systems-Dos (Ver 6.0), and Windows 2000, 2003 & XP. Programming Language Known- FoxPro, C, C++, Visual Basic and SQL Oracle.
PROFESSIONAL EXPERIENCE
RELIANCE INTEGRATED SEVICES PVT LTD
VTM LEAD Job Description -
Since 3-Dec07
Co-ordination with CAF Management, AV/CV & Telecalling agency for smooth operation on daily basis. Co-ordinate with team member related to VTM activity when ever required with the help of sales team. To ensure 100% collection of Pre Paid & Post Paid CAF and first hand audit. MIS circulation to Channel Partners, Team members on daily basis. To ensure 100% CAF Scanning & Storage of Prepaid & Postpaid CAF & retrieval within TAT. Co-ordination with scanning and storage agency. To ensure 100% AV/CV of Postpaid customer within TAT. Co-ordination with Agency for updation of AV/CV with help of MIS circulation. To ensure 100% verification of Bulk Connection within given TAT Customer Service of Walk-in customer related to API on Daily basis. De-provisioning of Non Revenue MDNs
1-Nov07 -
Product training to BDE, SE, SSE and Fresher, AML, Fraud prevention, Sales Tips, Compliance, Sales Pitch.
1-Nov06 31-
Maintaining co-ordination with all the Solution Manager & Team Leaders related to A/c. opening Process. Maintaining Regional MIS. Current A/c servicing. Looking after Form Processing. Debit Balance Waiver. Coordinating with Branch for all the service Issue. Coordinating with COPS on regular Basis for all service issues. Each and every step of form processing i.e. Scanning, error checking & sending to Cops. LMS Entry & Updation.
9-Feb06 - 31-
Working Knowledge in banking software FINACLE. Handling Front Desk. Current A/c servicing Corporate & Retail FCRM (Finacle customer relationship management) Current a/c opening & closing (Branch Walk-In) Trade Services (OD, FD, and BG) & completing all the Documents. Quarterly Float Generation. Efficiently handling liabilities products like RCA, LCA, Privilege Current Account and M2O Current Account, Pre-paid Current Account. Mobilizing big as well as granular deposits and big floats. Dealing third party products to generate the fee income for the bank, Third party include Life Insurance, General Insurance, Mutual Funds, and Gold Coins.
01-Jan05 - 08-
Career Progression
IC IC I B ANK LTD 1-J an-0 5 9-F eb-0 6 1 -No v-06 Regio nal C o o r dinat o r (E AST-3)
ADDITIONAL INFORMATION
LANGUAGES KNOWN: Hindi, English & Bengali. HOBBIES: Playing Video Games, interacting with people & surfing Net. REFERENCES: Available on Request. PERMANENT ADD: C/o Sonu, Opposite Shankar Asthan, Rajapul, Patna - 800001. PRESENT LOCATION: Ranchi. CURRENT CTC: 1.4 Lakh per Annum
Declaration All the information provided above is correct and will be supported by original document whenever required. Date Vishal Das