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MAINSTREAM 9/13/07 4:14 PM Page 255

complete a store of this size, O’Donnell General store in that community. “The quality,” Rieck adds. For the past few years,
says. “Everything went right,” he notes. city of Mascotte has received many com- the company has built eight to nine 5,300-
“The subs did a good job and we were pliments on the appearance of the new square-foot Crispers a year, each taking
able to finish the $725,000 building in Dollar General building and site,” the let- between 45 to 60 days. Having strong
an amazingly short time.” Mainstream ter states. “Citizens are very glad to have relationships with its suppliers, such as
works hard to sustain a close relation this business so close to their homes and Nucor Building Systems – which pro-
ship with its trade subcontractors, es- have great pride in how nice it looks in- vides steel and other materials for many
tablishing a stable base in each geo side and out.” of its projects – is essential to
graphic area. Mainstream’s ability to move quickly.
Lasting Relationships
‘Standard of Quality’ The company has 85 percent repeat cor- Expansion Plans
Along with completing projects quickly, porate clientele as a result of its ability to The company has a two-part expansion
the company strives for quality construc- meet or exceed expectations for quality plan, O’Donnell says. “First we are contin-
tion on each project. “Our focus on pro- and timely delivery. uing to strengthen our relationships with
viding quality work is the result of the The relationships have paid off. For our existing clients ... and grow with
experience of our superintendents and example, Mainstream began working with them into new geographic areas,” he
subcontractors,” O’Donnell says. “Our cor- Crispers Fresh Salads and Such as a result explains. “The second part of our plan
porate culture, from the top down, is to of Cliff Wiley, former senior executive at focuses on building that same bond with
get the job right the first time. Discount Auto Parts, bringing new developers, franchisees and national
“As a result of on-site, daily inspections, Mainstream to Crispers. Wiley says he brand clients.”
the punch lists on our jobs are short,” he felt comfortable with Mainstream and Recent new clients in Mainstream’s
says. “We rarely get called back, and when calls it the best small-box and restaurant portfolio include: ALCO, Santa Fe Cattle
we do it’s generally for a small touch up.” construction company in the region. Company, Desert Moon Mexican Grille,
One of Mainstream’s proudest mom- “They do what they say they’re going to Panera Bread and Fred Hand Properties.
ents was when it received a letter from do on time and on budget, a rare com- “Success in this business is based on
Mascotte City Manager Marge modity these days,” he says. solid performance in the field on each
Strausbaugh in July 2007, compliment- “He knew of our ability to deliver and every project,” he says. “You are only
ing the company on the new Dollar stores on time, economically and [with] as good as the last project.” ■

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