Where does HiPath 3000 Fit? Market Positioning of SEN SMB Platforms
OpenPath
Enhance
Transform
HiPath OpenOffice ME
OpenScape Office
HiPath 3000
NOTE: Positioning based on sweet spot of product not maximum capacity. 25 50 100 150 200 250 300 350+
Optimize
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LA MEJOR SOLUCION
HiPath 3800 500 Usuarios HiPath 3550 96 Usuarios Hoteles Empresas Clnicas Escuelas Corporativos Maquiladoras Hospitales Universidades .
Sistemas Convergentes con un conjunto completo de facilidades de comunicaciones Gama de aplicaciones para Movilidad (Cordless, FMC, Wireless), Centros de Contacto, Mensajera Unificada Soporte de estndares: Q.SIG, SIP, H.323, LDAP, SNMP, TAPI, Diffserv, 802.1p/Q 32 Sistemas en una sola red
Copyright 2009. All rights reserved. Siemens Enterprise Communications
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HiPath 3500/3550
Sistema Hibrido 96 IP- / 72 TDM- terminales 60 canales (isdn,analog,ip)
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Entry Voice Mail (EVM) : Correo de Voz Integrado Mdulo integrado en HiPath 3550
No ocupa slot Grabacin de alta calidad, directamente sobre canales digitales internos 2 Canales de voz, hasta 24 buzones (usuarios) Capacidad hasta 120 minutos de grabacin con indicacin de fecha / hora y nmero llamante Dos saludos por buzn (usuario) (60 seg.) Hasta 4 operadoras automticas con mensajes individuales y men de llamadas o marcacin directa a extensin Deteccin y transferencia de llamadas de Fax Acceso remoto a los buzones protegidos mediante password
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Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
HiPath 3000 enables your company to utilize the latest communications technologies and save costs!
Cutting-edge UC applications Access to low-cost SIP-based Internet voice and video communications Advanced standards-based security Mobility solutions that extend enterprise communications anywhere Centralized management tools that simplify network administration
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Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
OpenScape Office
Open Interfaces
Xpressions Compact
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myPortal
Access to your mobile phone, email, IM, contacts, desk phone, visible voicemail, and fax
User-friendly UC interface via myPortal client application or myPortal for OutlookTM plug-in toolbar
Copyright 2009. All rights reserved. Siemens Enterprise Communications
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Directories Favorites List / Internal IM Visible Voicemail Fax Box Call Journal One Number Service Personal Notifications Personal AutoAttendant Screen Pop and Live Call Recording myAttendant myAgent (Add-on Contact Center client) NEW!
Some features require additional licenses or are only available on a particular platform
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OpenScape Office
with standard HW
IP Network
optiPoint TDM
Analog
Copyright 2009. All rights reserved. Siemens Enterprise Communications
myAgent
Inbound Multimedia Contact Center for distribution of voice, fax and e-mail Seamless integration with OpenScape Office Skill-based routing and VIP support Max. 64 concurrent agents, 50 groups/queues, 64 supervisors
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Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
OpenScape Office
Open Interfaces
Xpressions Compact
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Xpressions Compact can compliment OpenScape Office with Conferencing and FMC capabilities
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HiPath Xpressions Compact Conferencing Initiate conference calls from anywhere via the Internet
Speed up decision making Conferencing from any phone, anywhere Up to 18 conference channels can be used for one or more conferences (Dial-In / Dial-Out) Web interface for easy setup and monitoring of conferences for the owner Dial in into the 24x7 open conference room with or without PIN
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Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
OpenScape Office
Xpressions Compact
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Open Interfaces for 3rd Party App Development HTTP Application Interface & SDK
Open interface for application development Software Development Kit to support programmers and users to make their own applications Communication between application and Gadget Interface via HTML Supported features based on a subset of available CSTA features
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Open Interfaces TAPI 120 and TAPI 170 for Third-party Applications
Telephony control from within the business application Calls can be made/received and features invoked from the PC Customer details can be popped up to the screen Calls can be processed quicker Calls can be made direct from Groupware Connect to third-party applications like Xphone Entry
HiPath 3000
CTIServer
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Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
SIP Trunking
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SIP Communications
Session Initiation Protocol (SIP) is the latest communications standard HG1500 Gateway Card delivers SIP for HiPath 3000 Deploying SIP will bring your organization to the next level: SIP trunking is efficient and more cost-effective than ISDN for connecting your PBX to the public switched telephone network (PSTN) Support the latest multimedia applications (eg. video), dual-mode phones, and 3rd-party devices
Home Office
WAN
HG1500
HiPath 3000
Branch Office
HiPath 3000
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The HG1500 Gateway Card comes with a free unlimited SIP Trunking license as standard!
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Your carrier isnt here? Click here to find the latest list of approved ITSPs or the process for getting certified.
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Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
Encryption
Authentication
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Secure Endpoints
OpenStage HFA range
LAN
optiPoint 420 economy plus standard advance HiPath 3000 Signalling encryption Payload encryption Copyright 2009. All rights reserved. Siemens Enterprise Communications OpenScape Personal Edition
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Secure Endpoints
OpenStage HFA range Phone is authorized optiPoint 410 economy plus standard advance optiPoint WL2 professional
PKI Server
LAN
optiPoint 420 economy plus standard advance OpenScape Personal Edition
HiPath 3000
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Secure Endpoints
OpenStage HFA range
Phone calls between remote user and local users are now secure!
LAN
optiPoint 420 economy plus standard advance OpenScape Personal Edition
Authentication Server
Internet
Encrypted IPSec tunnel is established with corporate network Remote user with OpenScape Personal Edition and VPN Client logs in ENG/jaci
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Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
Fixed Mobile Convenience: Mobility Entry Fixed Mobile Convenience: Xpressions Compact Mobiilty
DECT Solutions
WLAN Solutions
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Built-in Mobility for Every Type of Working Decrease phone bills, office space, and energy use
Office Roamer Solutions
Cordless Voice (DECT) WLAN Voice & data Dual-mode GSM-WiFi device support Desk sharing / roaming profiles Full functionality across all of your locations!
Home Office
Branch Office
Regional Office
HiPath 3000 mobility solutions can enable your company to effectively communicate from any device and any location
Copyright 2009. All rights reserved. Siemens Enterprise Communications
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Main Office
Wi-Fi
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Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
Fixed Mobile Convenience: Mobility Entry Fixed Mobile Convenience: Xpressions Compact Mobiilty
DECT Solutions
WLAN Solutions
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HiPath Cordless
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Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
Fixed Mobile Convenience: Mobility Entry Fixed Mobile Convenience: Xpressions Compact Mobiilty
DECT Solutions
WLAN Solutions
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Onsite Mobility for Voice and Data WLAN Solutions featuring HiPath Wireless
Supports WLAN standards (802.11 b/g up to 54 MBit) Fast and secure roaming and handover for voice connections Robust quality of service (QoS) for VoWLAN Fast and easy deployment Fast and easy configuration
WLAN Clients
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OpenStage 80
6,4 VGA color display TouchGuide
OpenStage 60
QVGA color display TouchGuide
NEW!
OpenStage 40
6 line graphical display 5 direction navigation
OpenStage 20
2 line graphical display 3 direction navigation
*OpenStage 10 only available in TDM
OpenStage 10
OpenStage 15
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OpenStage 10
Hardware features: 12 button dialpad Speaker Key with LED 3 free programmable keys with LEDs Plus / minus keys Audio features: Open listening
OpenStage 15
Display: Display, 2x24 characters Hardware features: 12 key dialpad and 8 free programmable keys Speaker, messages and menu key Full-duplex hands-free talking Headset support Support of new Key Module 15
TDM features: Supports all HiPath features 3rd party CTI No SW download
IP Phone specific: 802.3af PoE 100bT Ethernet G.722, G.729 DLS support
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OpenStage 20
Full-featured speakerphone with intuitive and interactive user interface Hardware features: Tiltable 2-line monochrome display Wall-mountable 12 button dialpad 6 pre-set feature buttons 3-way navigator with pushbuttons Full duplex speaker phone Message Waiting Indicator IP Phone specific: 802.3af PoE class 1 100bT Ethernet G.722, G.729 DLS support QoS: Diffserv, 802.1p/q Media encryption 802.1x auth
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OpenStage 40
Customized for various workplace environments and ideal for desk sharers, people working in teams or call center staff Hardware features: Tiltable 6-line monochrome backlit display Wall-mountable 12 button dialpad Status LED & Message Waiting Indicator 6 free programmable keys with LEDs 6 pre-set feature buttons 5-way navigator with pushbuttons Full duplex speaker phone plus headset jack IP Phone specific: 802.3af PoE class 2 100bT Ethernet G.722, G.729 DLS support QoS: Diffserv, 802.1p/q Media encryption 802.1x auth
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OpenStage 60
Top notch functionality and design with a maximum of usability combined with an open application platform and personalization options Hardware features: Tiltable 5.7 QVGA backlit display 12 button dialpad Status LED & Message Waiting Indicator 8 free programmable keys with LEDs 9 pre-set feature buttons TouchGuideTM navigator and illuminated TouchSliderTM for volume adjustment Full duplex speaker phone plus headset jack Bluetooth and USB IP Phone specific: 802.3af PoE class 3 100bT Ethernet G.722, G.729 DLS support QoS: Diffserv, 802.1p/q Media encryption 802.1x auth
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OpenStage 80
Premium telephony features, best-in-class LCD display, and an open application platform deliver an extraordinary user experience Hardware features: Tiltable 6.4 VGA backlit display 12 button dialpad Status LED & Message Waiting Indicator 9 free programmable keys with LEDs 9 pre-set feature buttons TouchGuideTM navigator and illuminated TouchSliderTM for volume adjustment Full duplex speaker phone plus headset jack Bluetooth and USB IP Phone specific: 802.3af PoE class 3 100bT Ethernet G.722, G.729 DLS support QoS: Diffserv, 802.1p/q Media encryption 802.1x auth
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OpenStage Modules Key Module 15 18 freely assignable keys Key Module 40/60/80 12 freely assignable keys Graphical display BLF 40 90 freely assignable keys
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Devices WL phone
optiPoint WL2 Professional WLAN IP Telfono Soft-keys 80 h Stand-By Hasta 4 horas de tiempo con llamada en curso Full duplex hands-free Compresin de voz (G.729A/B) SW Download via TFTP Timbrado y vibracin DHCP o Ip esttica Capacidad de EFC SW requerido con HiPath 2000 V2 y 3000 V7
Pag. 41 ENG/jaci Copyright 2009. All rights reserved. Siemens Enterprise Communications
Devices Softclient
optiClient 130 VoIP- and CTI-Client Interactive User Interface - Click, Drag&Drop Call-Pick-up with signaling of user number LDAP support for different data bases Flexible configuration of user interface Integration with standard TAPI PC applications
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Gigaset S3 professional
Gigaset S3 professional
Gigaset M2 professional
Industrial-grade phone IP65 protection, EX-Authorisation Bluetooth-enabled for headset Panic Button
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basic phone with connectivity to PC display phone for voice communication low cost entry in digital technology
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5005
Mute key Hearing aid compatible Desktop mountable Wall mountable
5010
Mute key Baby Call/Hot call Emergency Call Block Call Electronic key lock Hearing aid compatible Desktop mountable Wall mountable
5015
Mute key Hands-free talking Open listening Call duration display Baby Call/Hot call Electronic key lock Hearing aid compatible
5020
CLIP (FSK & DTMF) Mute key Hands-free talking Open listening On-hook dialing Call duration display Baby Call/Hot call Electronic key lock Hearing aid compatible
5030
CNIP (FSK & DTMF) SMS Mute key Hands-free talking Open listening On-hook dialing Call duration display Baby Call/Hot call Electronic key lock Hearing aid compatible
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Agenda
Introduction and highlights of V8 Product Detail UC Applications OpenScape Office and OpenScape Office Contact Center Xpressions Compact Open Interfaces SIP Communications Security Mobility Management Devices & Clients Summary
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Industry Leadership
Award-winning SME communications platform Thousands of installations worldwide Rich portfolio of modules, applications, and devices Hybrid platform makes VoIP migration safe & easy
Unified Communications
OpenScape Office makes it easier than ever to make the move to Unified Communications! Improve collaboration by eliminating communication barriers Improve responsiveness and customer service
Next-Gen Communications
Utilize SIP to experience the latest multimedia applications, including video Save on communications costs through SIP trunking Empower your workforce with Mobility solutions that enable communication from anywhere and any device
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Aplicaciones
Open Unified Communications
SLC24 = BS =
S1 EDS
Cor Ne
t-N
HiPath Manager
BS HiCom
BS
SL 6
C1
BS BS
BS BS
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Correo de Voz
Fax
SMS
Telfono
Internet
Equipo Mvil
Voz, Fax, Email, y SMS Integracin con Microsoft Exchange, Lotus Domino Web Portal Integracin con SAP R / 3 Capacidad de Networking 25 to 100,000 Users (En redes)
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Acceso Multimedia
Reportes y Control
Herramientas de Productividad
Colaboracin
TDM
IP
Productos
Servicios
Socios
Plataforma de Comuniacin
Integracin
What Features Work with What? Siemens SMB Feature Comparison Chart
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Copyright Siemens Enterprise Communications GmbH & Co KG 2007. All rights reserved.
and more
Security
OpenSOA
and more
OpenScape Applications
Software Foundation
and more
Mobile Connect
VoWLAN
DECT
optiClient
HiPath 4000
OpenStage HiPath 2000
HiPath 8000
optiPoint
AC-Win IP
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Agosto 09
Data Center
Aplicaciones de Comunicacin
Aplicaciones de Negocio
Messaging Xpressions
HiPath 8000
Productivity ComAssistant S
Presence OpenScape
Integracin
Red IP
Page 59
Agosto 09
OpenScape UC
Colaboracin y Conferencia Integracin Robusta para Trabajo en Grupo y Mensajera Unificada Integracin con Aplicaciones de Negocio
Interfase Grfica para Usuario
Page 60
Agosto 09
HiPath MobileConnect
Platform
Page 61
Agosto 09
Thank you!
Flix Bez
Channel Manager
fbaez@bgnetworks.com.mx
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