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OB-I-P06
(PGP 2006-08 : Term-I) XIM Bhubaneswar

ORGANISATIONAL BEHAVIOUR - I (INDIVIDUALS IN ORGANISATION)

Instructors : Fr. E. Abraham, SJ and Fr. George Joseph, SJ Phone (O) : Extn. 231 & 213 Secretary : A. N. Nayak Phone (O) : Extn. 252
I. SCOPE : The study of Organisational Behaviour covers three broad areas. The first is the study of individuals in the organisation - their personalities, attitudes, motivations and interaction patterns, which are the basic raw material in the functioning of social organisations. This raw material undergoes considerable change in the process of interaction with other variables in the organisation. Leadership, power and group dynamics are some of the key variables which have immediate consequences for individual behaviour and performance in work organisations. The study of these factors constitutes the second area of OB. A third area is concerned with the study of broader contextual factors such as the formal structures, systems, culture and processes of work organisations. The first of the above mentioned areas of OB will be covered in the OB-I course. The OB-II course will focus on the second area and OB-III will cover the third area. II. COURSE OBJECTIVES : 1. Understanding the dynamics of individual and interpersonal behaviour in organisational setting. 2. Developing students knowledge and competence to deal with human problems of management. 3. Developing students awareness and insight for personal and professional growth. III. PEDAGOGY : A mix of lectures, case analyses, group discussions, simulation exercises and student presentations will be used. The session outline lists the readings and cases prescribed for

each session. The readings are intended to provide basic conceptual inputs or raise issues for discussion in class. Classroom sessions will not necessarily be confined to the content of the prescribed readings. IV. COURSE MATERIAL : Basic readings and cases are distributed at the beginning of the course. Apart from these readings, the following books will be used as basic texts. 1. Stephen P. Robbins : Organisational Behaviour : Concepts, Controversies and Application (10th Ed.). 2. Fred Luthans : Organisational Behaviour (9th Ed.) While the suggested readings in the session outline are from Robbins/Luthans, students are encouraged to refer to any other appropriate books for each topic. There are many good books on OB in the library. V. COURSE INVOLVEMENT AND ATTENDANCE : Involvement in the course is an essential requirement and carries a weightage of 10% in the evaluation. Attendance and preparation of class will be used as the indices of your involvement. For every class you miss, whatever be the reason, you lose one mark from the total given for course involvement. VI. PERSONAL LEARNING PAPER (PLP) : Students are expected to keep a diary of their learning about themselves, others and organisational behaviour in general, as a result of classes, readings and personal reflection. The PLP is a report of ones own knowledge, skills and attitude change and is essentially knowledge applied to oneself. These jottings must be incorporated into a paper (not more than 10 typed pages) to be handed on the day of the final exam. VII. ASSIGNMENT : See attached page. VIII. EVALUATION : Component Weightage 1. Course Involvement : 10% 2. Presentation: Authors : 10% 3. Assignment: Review of Literature : 10% 4. Personal Learning Paper : 20% 5. Quizzes : 20% 6. End-Term Examination : 30% IX. CONSULTATION:

We are available for consultation outside class hours. You may drop in at any time; however, meeting with prior appointment is preferred. X. TOPICS : * Perception * Creativity * Learning * Job Satisfaction * Attitudes * Personal Growth * Values * Interpersonal Communication * Self-Awareness * Interpersonal Traits * Emotional Intelligence * Interpersonal Relations * Sensitivity * Interpersonal Conflict * Motivation * Transactional Analysis * Stress * Goal Setting * Personality ASSIGNMENT One effective approach to the study of organisation behaviour is to acquaint ourselves with the thinking of the more important authors who have studied human behaviour in organisations and have formulated generalisations applicable to all organisations. When we consider generalisations, we are in the realm of theory. But every act of a manager rests on assumptions based on past experience and conjectures about what will happen, that is to say, it rests on theory. Theory and practice are inseparable. As a student of this course you must be well acquainted with at least the following authors: A. SIGMUND FREUD is the founding father of Psycho-analytic Theories. He used Psycho-analytic Therapy to cure his patients by using methods such as free association, dreams analysis and analysis of transference. B. ALFRED ADLER proposed an Individual Psychology Theory of Personality which looked at people as holistic : single, indivisible, self consistent and unified entity. C. GORDON ALLPORT : Proponent of Trait Theory of Personality. This represents a blend of humanistic and personalistic approaches to the study of human behaviour. D. B. F. SKINNER : Much of our behaviour is either learned or modified by learning. Through learning we acquire knowledge, language, attitudes, values, fears, personality traits and insights into ourselves. Accordingly, the discovery of the laws of learning can be viewed as one of the key avenues to understanding the reasons for our actions. One of the most prolific of all Psychologists who have devoted themselves to the goal of explaining, predicting and controlling human behaviour is B.F. Skinner. E. CARL ROGERS : Father of Client-Centred Therapy. His name is associated with widely acclaimed innovations in Counselling Technique, Personality Theory, Encounter

Groups, Student-Centred Teaching and Psychotherapy. F. ERIC FROMM : Core of personality is seen as ones attempt to express ones human nature. The content of human nature is expressed as the need for relatedness, transcendence, rootedness, identity and frame of reference. G. ERIK ERIKSON : He has focused his attention on Psychosocial Theory of Personality and the Eight Ages of Man. H. DOUGLAS McGREGOR rejected the underlying assumptions about human behaviour on which formal organisations were built, and proposed new methods of management based on a more adequate understanding of human motivation. I. GEORGE KELLY is closely associated with Cognitive Theory of Personality. According to his theoretical systems, the Psychology of Personal Constructs, a person is basically a scientist, striving to understand, interpret, anticipate and control the personal world of experience for the purpose of dealing effectively with it. J. ABRAHAM MASLOW is well known for his hierarchy of needs for use in the motivation of people at work, and it has been widely accepted as an important contribution to modern motivational theory. K. FREDERICK HERZBERG has described how the characteristically human needs of man for growth and development may be satisfied in work. L. DAVID McCLELLAND has pointed out that the need for power separates good managers from poor managers, and makes them successful in running a large organisations. M. VICTOR H. VROOM studied the effects of personality on participation in decisionmaking, and showed that the size of these effects was a function of certain personality characteristics of the participants. N. CHRIS ARGYRIS has been concerned to examine and control the inevitable conflict between the needs of the individual and those of the organisation. O. ELTON MAYO, the founding father of the Human Relations Movement which brought into prominence the view that workers and managers must be first understood as human persons.

For purpose of this course you are expected to work in groups. Each group will study the author indicated by the group letter and will make a short presentation in the class. The date of the presentation will be announced later. You will have to submit a soft copy of

the slides of the presentation to: <abraham@ximb.ac.in> and <jgeorge@ximb.ac.in>.

Assignment: Review of Literature

Students are expected to select 10 or more articles, starting from the year 2000, from the list of journals on the topic given to each group. You will have to submit a two-page write-up based on the findings of these articles and the current thinking on the subject. The annexure should contain a list of all the referred articles. The Topics 1. Perception 2. Learning 3. Attitudes 4. Values 5. Emotional Intelligence 6. Motivation 7. Stress 8. Personality 9. Creativity 10. Job Satisfaction 11. Interpersonal Communication 12. Interpersonal Conflict

This assignment will have to be submitted by August 5, 2005. List of Journals 1. Academy of Management Executive 2. Academy of Management Journal

3. Academy of Management Review 4. Administrative Science Quarterly 5. American Business Law Journal 6. Asia Pacific Journal of Management 7. Australian Journal of Management 8. Behavioural Science 9. British Journal of Management 10. Bulletin of the Association for Business Communication 11. Business Communication Quarterly 12. Business Communication Review 13. California Management Review 14. Columbia Journal of World Business 15. European Business Journal 16. European Business Review 17. European Journal of Innovation Management 18. Harvard Business Review 19. Harvard International Review 20. Harvard Management Update 21. HR Focus 22. HR Magazine 23. Human Communication Research 24. Human Organization 25. Human Relations 26. Human Resource Development Quarterly 27. Human Resource Management 28. Human Resource Management Journal 29. Human Resource Management Review 30. Human Resource Planning 31. Human Resource Professional 32. Innovation: The European Journal of Social Sciences 33. Insight 34. International Journal of Commerce and Management 35. International Journal of Conflict 36. International Journal of Management 37. International Journal of Organizational Analysis 38. International Management 39. International Organization 40. International Social Science Review 41. Journal of Applied Behaviour Analysis 42. Journal of Applied Behavioural Science 43. Journal of Applied Management Studies 44. Journal of Applied Psychology 45. Journal of Applied Social Psychology 46. Journal of Business & Psychology 47. Journal of Communication 48. Journal of Conflict Resolution

49. Journal of Counseling and Development 50. Journal of Cross Cultural Psychology 51. Journal of General Psychology 52. Journal of Human Resources 53. Journal of Management 54. Journal of Management Education 55. Journal of Management Studies 56. Journal of Manufacturing Systems 57. Journal of Occupational & Organizational Psychology 58. Journal of Organizational Behaviour 59. Journal of Organizational Behaviour Management 60. Journal of Organizational Change Management 61. Journal of Psychology Interdisciplinary and Applied 62. Journal of Social Psychology 63. Leadership and Organization Development Journal 64. Leadership Quarterly 65. Management Review 66. Organization Science: A Journal of the Institute of Management Sciences 67. Organization Studies 68. Organizational Behaviour & Human Decision Processes 69. Organizational Dynamics 70. People Management 71. Personnel Journal 72. Personnel Management 73. Personnel Psychology 74. Personnel Review 75. Psychological Bulletin 76. Psychological Reports 77. Psychology Today 78. Review of Industrial Organization 79. Singapore Management Review 80. Sloan Management Review 81. Social Science Journal 82. Social Science Quarterly 83. Supervision 84. Supervisory Management 85. Training 86. Training & Development

XIM PGP-I & PGPRM-I (2006 - 2008) Bhubaneswar

ORGANISATIONAL BEHAVIOUR - I (Individuals in Organisation) Course Outline INTRODUCTION TO OB Readings : 1. An Overview of Organizational Behaviour 2. Chapter 1 & 2 and Appendix A (Robbins) 3. Manager's Job: Folklore and Fact PERCEPTION Readings : 1. Robbins or Luthans 2. The Perceptual World 3. Perception: Implication for Administration ATTITUDES AND VALUES Readings : 1. Robbins or Luthans 2. Values: The silent power 3. Attitudes and Values : Motherhood, Old Glory and off the pigs. 4. Case : Tapash 5. Case : Sayyed LEARNING Readings : 1. Robbins or Luthans 2. Case : Senor Payroll 3. Planning on the left side and managing on the right side EMOTIONAL INTELLIGENCE Readings : 1. Daniel Goleman : Emotional Intelligence 2. Chapter 6 : The Master Aptitude

3. Chapter 10 : Managing with Heart CREATIVITY Readings : 1. The Khandwalla : Fourth Eye : Chapter-3 PRESENTATION OF GROUP ASSIGNMENT

PERSONALITY Readings : 1. Robbins or Luthans 2. Characteristics of a fully functioning or Self achieving person : Maslows Research 3. The Effective Executive: What qualities make the difference? MOTIVATION Readings : 1. Robbins or Luthans 2. Guidelines for Managing Motivation 3. One more time : How do you motivate employees 4. Who are your Motivated Workers? 5. Pygmalion in Management 6. That urge to achieve PERSONAL GROWTH AND DEVELOPMENT Readings : 1. Johari Window INTERPERSONAL COMMUNICATION Readings : 1. Barriers and gateways to communication 2. Robbins or Luthans

INTERPERSONAL RELATIONS Readings : 1. Interpersonal Behaviour 2. Case : Bob Knowlton INTERPERSONAL CONFLICT Readings : 1. Robbins or Luthans 2. Management of Differences STRESS IN ORGANISATIONS Readings : 1. Robbins or Luthans 2. On Executive Suicide TRANSACTIONAL ANALYSIS Readings : 1. Transactions in Management PERSONAL GOAL SETTING Readings: 1. Should you manage your own career? ******
Created By: Lingaraj Pattanaik on 06/06/2006 at 03:11 PM Category: PGP-I Doctype: Document ...........................