P.O.

Box 301 Manitou Beach, Mi 49253

Phone 734-972-8613 E-mail sfanning@emich.edu

Samuel Fanning
Objective Nurturing the growth of my skills obtained in the fields of computer networking and management of information systems by learning through practical experience and developing myself professionally.

Education

2011-Current 3.85 cumulative GPA 2005-2009 3.41 cumulative GPA.

Eastern Michigan University

Ypsilanti, Mi

M.S. Information Assurance

Eastern Michigan University

Ypsilanti, Mi

B.S. Network and Information Technology Administration

Awards received

Comptia: Network+ A+ Department of Defense: Information Systems Security Awareness Anti-Phishing Personally Identifiable Information Portable Electronic Devices and Removable Storage Media Miscellaneous: Eagle Scout Deans List September 2011-Present Computer Consultant II Demonstrated experience with Windows 7, Server 2008 R2, SQL Server 2008, Blaise IS, MERU wireless equipment Repeatedly traveled to administer computerized survey to 150+ respondents, maintained all aspects of portable WLAN used to deploy survey. Created and executed remediation plan to prepare 1,200+ Windows clients for proxy activation in a disconnected environment. Involved in bug-testing for internal reporting and inventory systems before rollout. Maintained documentation for Clonezilla cloning environment, currently creating a proposal for more widespread usage within ISR organization. April 2011-September 2011 Computer Consultant I Create and revise comprehensive documentation detailing system processes, troubleshooting steps, and quality assurance. Created a disk cloning environment utilizing Clonezilla SE Testing various software changes and preparing write-ups, if necessary, before introducing them into a production environment Reproduce off-site errors for testing and remediation at ISR Work with a small team to meet shifting deadlines University of Michigan ISR Ann Arbor, Mi University of Michigan ISR Ann Arbor, Mi

Work experience

 Configure SQL Server R2, Server 2008 R2, and Blaise Survey software to meet program specifications. 2005-Sept 2011 Eastern Michigan University Ypsilanti, Mi

Dining Supervisor/ Student Recycling Coordinator/ Custodian General and Detailed cleaning Scheduled and monitored student employees Planned and implemented recycling program at EMU Student Center Summer 06 Call Center HR Jackson, Mi

Customer Service Representative Provided phone assistance (billing, field repair schedules, basic troubleshooting) to Nicor Gas customers. 2005-2010 Technical Support Provided technical support for small business issues, including network connectivity, hardware upgrades, and software installation References Basic Linux CLI and scripting Hardware/Software installation and troubleshooting(including all flavors of windows OS) Clonezilla SE Wired/Wireless network installation and troubleshooting Server 2008 RC2 Customer service Office Suite Walch Builders Jackson, Mi

Applicable Skills

Available upon request