Anda di halaman 1dari 2

Andrew Morehouse 649 NW 90th Terrace Plantation, Florida 33324 (503)-381-1705 am116285e@westpost.

net Objective: Seeking out new avenues to apply my passion of helping people, my str ong desire to succeed, and my willingness to improve both professionally and per sonally while building on my customer service, management, and sales experience. WORK EXPERIENCE Hertz Corporation Branch Manager, May 2005-April 2010 Portland, Oregon - Responsible for all marketing and outside sales to multiple customer channels including Business to Business and Business to Consumer to increase market share and growth of the branch. - Made daily sales calls to potential business clients and negotiated contracts for our services to be used exclusively with our business partners. - Built and maintained relationships with our business partners and made sure a high level of service was provided to their customers. - Capable of conflict resolution, both with customers and employees. High level of experience with resolving customer facing situations. - Built and coached a strong team through sharing product knowledge, inside sale s techniques, and consistently challenging each other with monthly sales competi tions. - Developed and coached employees to increase their commission based sales. - Managed all budget items for the branch, including expenses, operating costs, personnel costs, and revenue; reported daily sales results, as well as monthly a nd quarterly sales metrics. Responsible for all budget projections and estimates , as well as overall P&L responsibility for the store. - Responsible for running and analyzing daily reports to make sure all accountin g and required paperwork is in compliance with company standards. - In charge of logistics for inflating or deflating the fleet of vehicles based on trends and customer needs to optimize profits. - Responsible for maintaining a fleet of vehicles with multiple vendors to ensur e a quality product for the customer and to optimize revenue for the branch. - Managed staff development and personnel issues, work with HR on union issues a s needed. Inspires all associates to innovation and outstanding customer service . - Oversaw employee scheduling to optimize customer experience while balancing P& L impact on profitability. - Consistently exceeded monthly and quarterly sales goals. - Overhauled a branch and turned it from a loss into a profit location. Pro-Weld Marketing Intern, January 2005-March 2005 White City, Oregon - Responsible for developing a Marketing Plan for a start up business with a new and unique product. - Developed a break-even analysis to show how long the return on investment woul d be at the selling price projected. - Researched the competitions products, pricing, features, and potential buyers. - Cold called potential customers describing new product and features for the up

coming sales force. - Developed marketing material that was distributed at a trade show to give pote ntial customers an overview of the products features and what sets our product a part from the competition. SUMMARY OF SKILLS Computer Skills: - Microsoft Office, Lotus Notes, Visual Basic, Adobe PDF, 55 WPM Typing Certifications * National Registry EMT * American Heart Association CPR and AED for the Health Care Provider * National Incident Management Systems (NIMS) courses IS-100, IS-200, and IS-700 EDUCATION Southern Oregon University, Ashland, Oregon Major: Business Administration with a focus in Marketing Minor: Economics

Anda mungkin juga menyukai