Melissa Martin Eddings 4831 20th Avenue South Salem, Oregon 97302 Phone: 503.585.5229 Email: me1157472@westpost.

net EXPERIENCE 2006-2010 Solum & Solum, LLC, Lamar, Missouri Account Manager, Office Manager - Solum & Associates Responsible for the promotion of sales, marketing, and product development for s everal manufacturers including; Bob's Custom Saddles, Rios of Mercedes Boots, An derson Bean Boots, and Hyalogic Joint Supplements. Provided intensive communicat ion, customer service, and product support for all domestic and international de alerships. * Designed, implemented, and maintained an ordering and tracking program which e nhanced production processes, improved the coordination of product delivery, and decreased merchandise errors. * Created, launched, and facilitated a web based marketing campaign which increa sed 2009 sales beyond projected goals. * Efficiently managed all aspects of office operations including; correspondence s, development of policies and procedures, travel arrangements, shipping and rec eiving, employee supervision, and budget/sales reporting. 1989-2002 Fred Meyer, Inc. /Kroger, Portland, Oregon Implementation Specialist, Writer/Designer - Retail Education and Training Responsible for developing and executing implementation plans for end user store systems. Identified, documented, and communicated all necessary implementation tasks including; training strategies and schedules, operational issues, user su pport plans, and coordination of deliverables. * Project manager of developing operational policy and procedures for all Fred M eyer Fuel Stations. This project involved determining and documenting all aspec ts of the fuel station including; equipment usage, safety and security, employee relations, and sales reporting. * Team leader of developing and implementing an updated cashier training program . Team leader responsibilities included providing an assessment of the current program, conducting a needs analysis to identify all necessary training requirem ents, and the creation of all cashier instructional and reference documentation. * Successfully implemented a new human resource/time and attendance system (HRIS ) to all areas of the company. Implementation required that training and suppor t be provided to over 20,000 employees. * Organized and conducted several large train the trainer sessions, providing tr ainers with the information, skills, and tools necessary to effectively train ot hers. Manager/Assistant Manager - Apparel and Leisure Division Responsible for achieving all budget, sales, and merchandising goals. Managed a ll aspects of employee relations including; hiring, training, scheduling, and ev aluation for a staff of 40 to 60 employees. * Developed and executed a plan of action to reduce inventory levels, achieving increased margin and profitability. * Coordinated several unique store promotions which boosted employee morale, enh anced community involvement, and increased sales. * Consolidated and realigned job functions, increasing worker productivity while decreasing hours and wage cost. EDUCATION 1984-1989 Brigham Young University, Provo, Utah Bachelor of Arts Degree: Major - American Studies, Minor - English SKILLS

* Strong written and verbal communication abilities. * Proficient with Microsoft applications including; Excel, Word, PowerPoint, and Outlook. * Proficient with Adobe FrameMaker software program. * Multi-tasked oriented and self motivated. AWARDS * HRIS Handbook 2001 - Award of Merit, Technical Publications: Software Guides from the Society for Technical Communication. * Fuel Reference Guide - Award of Excellence, Technical Publications: Training Materials from the Society for Technical Communication. ADDITIONAL EXPERIENCE 1994-1997 Fred Meyer, Inc. /Kroger, Portland, Oregon Relay Supervisor - Sales and Merchandising Support Department Responsible for the execution of store remodel projects and new store openings. Coordinated phasing of construction, built and set fixtures, merchandised depar tments, and ensured projects were completed within budget and time constraints. * Maintained location sales during remodels through constant attention to custom er space and adherence to merchandising standards and objectives. * Realigned category placements and footages which maximized sales, profits, and customer demand. * Proactively prioritized and assigned tasks to ensure that all projects and tim elines were achieved. 2004-2006 Lamar R - 1 School District, Lamar, Missouri Special Education/Title I Paraprofessional - Elementary Education Responsible for providing alternative educational instruction, academic assistan ce, and behavioral discipline to at-risk students. Worked with classroom teache rs to determine student learning objectives and performance goals. * Developed individualized lesson plans and curriculum for identified special ed ucation students. * Created an informational packet for school board members which documented the Paraprofessional pay discrepancies of the school district. * Performed as a substitute teacher for grades kindergarten through fifth, provi ding instruction for the entire classroom. REFERENCES David Solum Solum & Solum, LLC, Lamar, Missouri 417.682.6373 Gloria Bellinger Bob's Custom Saddles, Scottsdale, Arizona 480.948.2481 Darren Landis Hyalogic, LLC, Riverside, Missouri 913.422.9395