LYNNE C. PETRUZATES, FACHE Stevens Point, Wisconsin 54481 lp12208c2@westpost.

net BACKGROUND SUMMARY PROFESSIONAL EXPERIENCE SAINT MICHAEL'S HOSPITAL, Stevens Point, Wisconsin Vice President of Operations/Director Clinical Services 2007 to Present Manage revenues of $116 million, $31 million in expenses for Diagnostic Imaging , Medical/Radiation Oncology, Laboratory/Pathology, Health Information Managemen t, Pharmacy, Medical Staff, Sleep Center, Respiratory Care, Cardiopulmonary Reha b, Interpreter Services, Rehabilitation Services, Ambulatory Surgery and GI serv ices. * Acted as Supply Chain representative to lead cost reduction efforts through ne gotiation of commercial courier service, saving $20,000 in one year. * Led and conducted Team 360 Assessment Process for Saint Michael's Hospital and Ministry Medical group Results included effective performance coaching methods and improved Culture Assessment survey scores. * Realigned service and job functions in clinical departments increasing efficie ncy and saving $500,000. * Increased pathologist RVUs and revenue by increasing productivity through impl ementation of methods to reduce specimen send-outs. * Monitored and documented medical staff functions including credentialing, medi cal records review, Bylaw updates delegation and physician discipline issues to ensure compliance with regulatory agencies. * Institute decentralization of pharmacy functions, supervised construction of s terile products room to meet code, and developed IT position to update electroni c medication system, reducing errors by 15%. * Lead Green Belt, Lean Six Sigma teams. * Led several construction projects including Rehabilitation Services, Sleep Cen ter, Cardiac Cath lab * Director of Laboratory and Pathology. Director of Cardiopulmonary Rehab, Respiratory Care, 2003 to 2007 Sleep Diagnostic and Treatment Center, Health Information Management, and Interi m Director Nutrition Services Developed budget and volume forecasts and direct $6 million in operations of fou r hospital departments. Responsible for leading team of 65 employees, marketing and physician relations, quality data collection and assessment, prevention scr eening, diagnostics, treatment, after-care and education. * Coordinated startup and operation of new cardiology and sleep lab programs. LYNNE C. PETRUZATES, FACHE Page 2 * Implement and monitor customer service standards. Responsible for meeting all regulatory requirements. * Managed five major project implementations during the past three years, using the Project Management Process. * Appointed to director of Hospital Information Services (HIS) department within four months as Interim Manager. * Led clinic and hospital in conversion and clean-up of 500,000 record Master Pa tient Index (MPI). * Led two facilities through Meditech MPI and Demographic recall conversion, sav ing $300,000 in consultant fees. Planned and implemented electronic signature p rocesses, streamlining operations and saving $5,000. * Planned and coordinated transition to Tobacco Free Campus, for the hospital an d clinic.

* Developed, planned and implemented sleep diagnostic center, including staffing , construction and Joint Commission accredidation. Recognized by corporate mana gement with a Circle of Excellence Award for annual revenue increased by 7% with average contribution margin of 50%. * Developed and implemented succession plan and effectively coached two supervis ors resulting in targeted performance plans and expanded opportunities for promo tion. Director of Respiratory Care, Rehabilitation Services, 1996 to 2003 Cardiopulmonary Rehabilitation, and Occupational Health & Mobile Health Services , Led the $7 million overall operations of respiratory care, rehabilitation servic es, cardiopulmonary rehabilitation and new health services. * Cumulative departmental revenues increased by more than $5 million during this time in a rapidly changing healthcare environment. * Created teamwork among 56 employees, developed strategic and program plans, ph ysician relations, and oversaw regulatory compliance; marketed services, held fi scal accountability, negotiated contracts, led quality improvement efforts. Res ponsible for meeting all regulatory requirements. * Achieved financial stability of a corporate occupational health program, by re ducing costs resulting in a net profit in the first year. Increased revenues by 50%, and improved service quality over three years. * Expanded high school sports medicine program serving central Wisconsin resulti ng in 75% increase in participation, improved physician relations and greater vi sibility for the hospital. SAINT MARY'S HOSPITAL, Grand Rapids Michigan Prior to 1995 350 bed hospital. Manager, Cardio/Neuro-Pulmonary Services Managed clinical and support services for cardiology, neurology, respiratory car e, and cardiopulmonary rehabilitation departments. Led team of 55 employees and managed an annual budget of $10 million. Previous positions held included: Staf f Respiratory Therapist, Pulmonary Services Supervisor, and Pulmonary Services A ssistant Manager. * Directed planning and expansion efforts, as well as program design and impleme ntation. * Implemented and developed ongoing strategies to cut costs, enhance community e ducation, and improve productivity and efficiency. Responsible for meeting all regulatory requirements. * Conceptualized and established a cardiac catheterization and electrophysiology laboratory within a metropolitan area hospital, resulting in greater utilizatio n of cardiac care services, improved patient accessibility and 25% enhanced mark et share. EDUCATION Masters Degree, Public Administration, Health Care Emphasis, University of Wisco nsin, Oshkosh, Wisconsin BA, Business Administration, Aquinas College, Grand Rapids, Michigan AAS, Science - Registered Respiratory Therapist Ferris State College, Big Rapids , Michigan CERTIFICATIONS Lean Six Sigma Green Belt

AFFILIATIONS Fellow, American College of Healthcare Executives Board Member Wisconsin American College of Healthcare Executives Member, Wisconsin Chapter of American College of Healthcare Executives Board Member, United Way of Portage County Board Member, Portage County "Breathe Free" Tobacco Coalition Chair, Interfaith Volunteer Caregivers of Portage County Member, American Association for Respiratory Care Member and Graduate, Portage County Leadership Institute