JOANNE ROBILLARD Boston, MA (617) 269-8490 jhrobillard@yahoo.

com PROFILE Proven track record of outstanding success in sales and marketing of research, services, and software. Over 10 years selling to Executives at Life Science, T echnology and Media companies. Key skills include: a Sales Training including Solution Selling and Customer Centric Selling. a Accomplished speaker at presenting services and software to technical and exec utive audiences. a Excellent written and interpersonal skills. a Thorough knowledge of Microsoft Office, MS Live Meeting, WebEx, Siebel, and SF DC. PROFESSIONAL EXPERIENCE LESLEY UNIVERSITY 2009-2010 Acquiring Masters Degree in Business. I have completed courses and currently wo rking on thesis at night. MEDADVISORY, INC 2010 Consultant Provide custom market research to answer life science industryas commercial and clinical questions. Identify objectives, recruit experts (physicians and medica l professionals), elicit information and synthesize results. Provide a customiz ed report to the client. Sales Associate (part time) TJ Max 8/09-2/10 Macys 10/08-5/09 On the sales floor selling Coach handbags, clothing, jewelry, and skin care item s. Servicing clients and worked the cash register. TRANSWARE (acquired by Welocalize, office closed) 2008 (10 months) Regional Sales Manager Sell integrated globalization services including translation of 20+ languages fo r documents, localization of websites, and automation software to help customers manage translation workflow to executives in Marketing, and IT teams at Pharmac eutical and Technology companies within the Northeast. Manage and Service exis ting clients and expand the business. Closed $500K in 6 months. a Closed Pfizer for localizing training materials in flash, MS Word, HTML, XML, and graphic files into 18 languages. Set up a kickoff call with project manager s in Ireland and the US. Sale - $180K. a Managed Textron a premier customer using our services in many divisions for tr anslation of materials including product brochures, technology documents, user g uides. Set up weekly conference calls with project managers in Ireland with th e client to make sure deadlines were met. Yearly revenue - $500K.

BRAINSHARK 2006-2007 (2 years) National Account Manager Sell on-demand software (SaaS) to executives in Marketing, Compliance, Clinical Operations, and Training to communicate more effectively worldwide to drive busi ness results. Drive new business and grow and manage existing accounts. Resu lt 2006 135% of quota; Presidents Club. a Closed Laboratory Corporation with a training program for over 4000 patient se rvices technicians. Worked with the VP of Operations to discover their need to train technicians quickly and effectively due to high turnover. Sale = $220K a Executed a marketing and training program for Janssen Pharmaceutical that help ed promote a new schizophrenia drug to physicians worldwide. Trained over 1000 sales representatives on the new drug to help sell the new drug to physicians. Sale = $80K PHARMATECH SOLUTIONS 2004 a" 2005 Sales Director Sell patient and investigator recruitment services for Phase I through Phase IV trials to clinical research teams at Life Science companies in the Northeast. C onsult with clients on product development and brand recognition. Manage existi ng clients and drive new business. Met quota of $1.2 million in 2004. a Closed and worked with J&J on their osteoarthritis of the knee clinical study. Provided daily reports and conducted weekly conference calls with the clinical team and management in managing the recruitment process worldwide. Sale - $90 0K. a Presented to the clinical team at Centocor on their Crohnas disease study for patient and investigator recruitment. Developed a proposal outlining a program to drive recruitment acceleration to meet their deadlines. Managed the program with the clinical team. Sale - $220K. MEDPANEL 2000 a" 2003 Business Development Executive Responsible for selling custom research to Life Science companies. Managed onli ne projects with clinical teams and Medical Thought Leaders. Advise physicians o f their participation in the online, asynchronous survey and produce a customize d report for the client. Met 2001 and 2002 quota of $500K per year. a Provided a highly successful online discussion with a physician panel for Glax oSmithKlineas launch of a new product. Questionnaire reviewed product recogniti on, efficacy, toxicities, dosing, and QOL for this new product. A custom report was developed. Sale: $180K a Provided services to Pfizer designed to help them address protocol development , clinical trial feasibility, and investigator identification. Identified and r ecruited expert investigators, developed a project specific study guide, and mod erated an online discussion. Sale: $125K FORRESTER RESEARCH 1994 a" 1999 Sales Executive

Sell quantitative and qualitative research to Senior Level Executives at Healthc are, Media, and Technology companies on attracting new customers and businesses through the internet. Manage and grow 25 accounts and sell to new prospects in the Northeast. Exceeded Q2 1995 quota by 22%, achieved 103% quota for 1996. A chieved 100% quota for 1997. a Developed relationship with NBC by meeting with executives to understand their key business units and to best promote their products online. Develop an effec tive commercial strategy on the product development and product launching of one of their new products. Sale: $150K. . DIGITAL EQUIPMENT CORPORATION 1987 a" 1993 Marketing Manager Managed a software product by developing a product proposal and marketing plan w hich outlined specific markets, customers, product direction. Managed the reti rement of a VAXcluster system by developing a retirement plan. Presented and de monstrated product at conferences/events and provided information on competitora s offerings. a Led a team of engineering and marketing professionals to market a software pro duct which advised the enduser of the performance of the hardware. First year r esulted in $340,000 in sales. Produced videotape aimed at persuading customers t o attend DECworld. Videotape led to a 20% increase in customer attendance at DEC world. EDUCATION Bachelor of Science in Management, Lesley University Associate of Science in Electrical Engineering, Vermont Technical College