Sylvia Hughes, MT/ASCP 1904 Lost Lake Place 7 13-304-2018 Pearland, Tx 77581 sh128d738@westpost.

net PROFESSIONAL PROFILE A highly effective Medical Laboratory Management Professional who meets challeng es directly and creates positive change. A service oriented professional with a proven record of performance delivering accurate results in an efficient manner. An experienced leader with a history of success developing and leading team to produce outstanding results in fast-paced and complex environments. BACKGROUND SUMMARY More than twenty-nine years of medical-technical experience includes: Process/Procedure Standardization Technology/Equipment Evaluation & Validation Test Methodology Development Equipment Maintenance & Management Work Process Analysis Process Improvement Laboratory Information Systems Development Biosafety Management Disaster Recovery Planning Process Documentation Employee Training/Development Six Sigma Yellow Belt Vendor Relations Forecasts/Budgets Staffing/Productivity Improvement Inventory Management Budget Analysis/Variance Reports Capital Equipment Purchasing EMPLOYMENT HISTORY Wyle Integrated Science and Engineering Laboratories 2008 - Present Medical Technologist- Laboratory Coordinator of Bedrest Studies and Safety offic er * Perform testing for Bedrest studies on test subjects being tested in the Human Bedrest Study for NASA * Coordinate data for Bedrest studies * Safety officer for Clinical Laboratory at JSC * Perform technical duties in Processing, Phlebotomy, Hematology, Chemistry, Imm unology * Consult with Microbiology Memorial Herman Southwest Hospital, Houston, Texas Microbiology Manager 2004 -2008 Direct the efforts of 28 Medical Technologists, Medical Technologists and Lab Te chs and operate a 24/7, Level III Clinical Laboratory. Full operational respons ibility including, budget administration, procedure writing and review, quality assessments and updates, leaning processes, staffing, employee training, equipme nt management, and laboratory supplies management. * Led the effort to standardize procedures, processes, methodologies and equipme

nt for the 8-hospital system. Result:The standardized approach is beginning to show dividends by improving test reliability, reducing testing costs, and improv ing flexibility in staffing across the system. * Implemented the delegation of procedure writing, scheduling, supply reagent re view, validation of new processes within the department. Interviewed department lead personnel to find areas of desire for growth and strengths. Review of proce dure manuals, Quality Manual, Department maintenance performed consistently. Res ult: Department personnel have been noted as having a significant role in the de partment development and maintenance within the facility and system. * Provide monthly and quarterly review and assessment of Quality improvement for the System Laboratories. Quality improvement review occurs on a monthly basis and is reported to the System Quality committee for MOR of the system. Quarterly reviews are performed to assure maintenance of high quality care for patients w ithin the system and to review cost to the system. Result: Quality is achieved, patient care is maintained, and costs are kept at a minimum due to continual rev iew. * Developed and implemented a comprehensive training program for new lab employe es. Documented procedures for receiving and preparing cultures for incubation; outsourcing specimens; reviewing and reporting cultures. Result: Improved and st andardized the work flow and increased lab productivity. * Prepared and performed IT build for laboratory processes for the Memorial Herm an hospital system. Worked with the internal IT department and assisted in the design and testing of a Laboratory Information System upgrade. Scheduled Train-t he-Trainer sessions for team members to conduct training session for other labs in the Memorial Herman system. Result:Aggressively progressing toward implement ation on 03/31/08. Memorial Hermann Memorial City Hospital, Houston, Texas 1998-2004 Senior Medical Technologist Managed the Phlebotomy Lab and a 12-member Phlebotomy team and served as lead pe rson in the Microbiology, Point of Care, and New technology of Thromboelastograp h (TEG) coagulation areas. Managed the department budget, scheduled phlebotomy staff and responsible for staff training and development of phlebotomy and Med T echs for Phlebotomy, Microbiology, Point of Care, and TEG. * Implemented specific methods of department review and process follow up in pre paration for inspections. Reviewed procedure manuals; reviewed quality testing a nd instrument maintenance; delegated and checked for consistency in performance. Consistent critical communication implemented weekly and monthly. Result:Inspec tions completed in a final disposition of 99%. * Provided input for the development of a standard format for reporting Micro an d Point of Care test results. Served on the development team and designed the r eporting format and procedures to enable interface with the Laboratory Informati on System. Result:Implementation of an accurate and efficient reporting standar d. * Introduced and trained Nursing in new Point of Care processes and procedures. New instrumentation purchased for the system in the area of Point of Care brough t change and updates. The training of use on the instruments and performance of compliance testing became a part of the duties for the Point of Care Lab Lead. R esults: Nursing personnel became familiar with new processes and the quality of testing was improved. * Designed and implemented training programs for Phlebotomists and O/R Techs. P rovided guidance, material review and hands-on training in sample collection tec hniques. Result:Improved the skill and improved customer service levels regard ing sample collection. Spring Branch Medical Center, Houston, Texas 1995-2000 Medical Technologist, Microbiology * Prepared the lab for accreditation inspection by CAP and JCAHO. Reviewed all p rocedures and quality performance documentation. Reviewed patient records for c

onsistency of recording of lab results. Result:Outstanding inspection review. * Selected and certified as an Inspector, by the College of American Pathologist s (CAP). Completed the required training course work and conducted accreditatio n inspections of various clinical pathology labs in the Houston area. Result:Co ntributed to the maintenance of high level of quality and performance in Houston area labs. * Implemented the use of a new Vitek ID/AST analyzer. Oversaw the installation and calibration of the analyzer. Correlated the machine against current manual p rocesses and coordinated the training of the lab staff. Worked with the hospita l IT staff to design implement the appropriate interface to the LIS. Result:Red uced sample turnaround time and improved the accuracy of the test results. East Jefferson Hospital, Metairie, Louisiana 1993-1995 Manager / Senior Medical Technologist, Phlebotomy, General Lab Managed, scheduled and trained the Phlebotomy Team for a 500-bed hospital. Mana ged the Phlebotomy supplies and maintained correct inventory levels. Certification MT/ASCP MT120062 EDUCATION Six Sigma Training Roche Laboratories & GE -Yellow Belt Bachelor of Science, Laboratory Science University of Southern Mississippi, Hattiesburg, Mississippi Registered Medical Technologist with American Society of Clinical Pathologists Emory University, Atlanta, Georgia Completed 25 hours toward a Master's Degree in Microbiology